Courtyard Crystal City DCA

Courtyard Crystal City DCA

Unavailable
1 2 3 4 5
Good
0.3 miles from DCA
2899 Richmond Highway, Arlington, VA, US

Overview

4.3

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Address
2899 Richmond Highway, Arlington, VA, US
Google Map
Courtyard Crystal City DCA
1 2 3 4 5
Good
2899 Richmond Highway, Arlington, VA, US

Amenities

Google Reviews

4.3
Good
1 2 3 4 5
(Based on 1212 reviews)
C. Michael Gamble
1 2 3 4 5
Found the hotel to be quite pleasant, even in comparison to others in the COVID-19 era. Cleanliness was good in public areas, along with the same in my room. I would have noted that a room far from the elevators would be suggested, and I do suggest that, then knock a star off (noise from people and conversation, not the mechanical noise of the elevators.) I add a bonus star back on for the quality of the workout room on the second floor. Spacious, well equipped, clean. See quick video below to spy that space.
Alan Young
1 2 3 4 5
Comfortable accommodations for business travel. I stayed for two nights and enjoyed the room. Bathroom was recently renovated and there was a nice sitting area within the room to watch tv and relax.
Patrick Bell
1 2 3 4 5
Good hotel, but the rooms need more power outlets at the desk for those of us on business trips. A light for closets is also needed. Other than that, the rooms are designed well and very comfortable beds!! The hotel needs a place spot inside where you can grab a coffee late at night for those of us up late doing business. I had to go across the street to another hotel for coffee.
Antoinette Turner
1 2 3 4 5
I got some much needed rest & was able to clear my mind. I came out here from Philly & just needed a few days of peace. The room was clean, the staff was wonderful, it was close to places I wanted to go. This hotel is one of the best hotels I have been to this year. I c me coming back next year but this time in the Spring. 😁
Ricki Vega
1 2 3 4 5
The dashing gentleman at the desk was extremely professional every time my friends and I interacted with him. We arrived at the hotel early to change for a work event and he offered to call when our room was ready. We checked in a little early after our work event and went up to take a nap in the room. The room was made up and as expected; however, I was fairly surprised to see garbage on the carpet. A missing headphone cover, a cap for some plastic container, large stones as if someone cleaned their shoes by hitting then together on the carpet. We were also surprised there was no microwave. Not a big deal, just surprised. Everything else was excellent. The room keys were used to get in and out of the parking garage and there were enough spaces for us to find a spot after returning to the hotel around 11pm. The location was ideal for this trip and allowed me to get where I needed to in less than 10 minutes. Based on the service at the counter and location of the hotel I would absolutely stay here again in the future.
Christina Barcus
1 2 3 4 5
First of all I got an email stating that there was a special on hotels and when I tried to book a hotel I went through a list of over 20 hotels in DC & LA and none of them were eligible for a discount. Next, online it’s stated that the hotel room was going to be $76/night and ended up being $90 a night for 2 nights and $100 for the 3rd. I tried to check in on the app multiple times and it wouldn’t let me. By the time it did let me check in on the app, it was around 3 PM and stated that I could not check in till 5 PM. Upon arrival around 4pm, there was almost no process to check in and the front desk woman was great- I cannot remember her name- possibly Jasmine? Justine? Not sure. However I am genuinely appalled that parking is $25 a night. Which means on top of my $400 hotel stay I have to pay $75 just to park my car- which barely has enough parking but I’ll get to that. Once I got to the room I was less than thrilled. The beds are so small as are the rooms. If I sit on one bed, I can rest my legs on the bed next to me. The AC unit is loud. After leaving the garage and coming back, there were a total of four parking spots available when I came back. So obviously not enough parking for the hotel. The maids are so LOUD AND RUDE. They woke me up at 7 AM because they were being so loud down the hall. I had a do not disturb sign on my door and they keep knocking on my door. I feel like I had no privacy because of not only them but I could literally hear someone farting in the room next to me. I will never stay here again.
Antoinette Turner
1 2 3 4 5
I got some much needed rest & was able to clear my mind. I cane out here from Philly & just needed a few days of peace. The room was clean, the staff was wonderful, it was close to places I wanted to go. This hotel is one if the best hotels I have been to this year. I c me coming back next year but this time in the Spring. 😁
quincy gaskell
1 2 3 4 5
Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking any stay. They compare countless booking websites and typically will have rates a lot cheaper compared to others! You're welcome :)! This resort is one of my favorites in this area. I've been staying here for a long time. If you stay for a few nights you for sure won't be disappointed.



We loved it! The room was very clean and well maintained. I can even say that about the bathroom. The bed was super comfortable. It was peaceful. Laundry required quarters, but you can get some at the front desk. You do have to pay for parking so that has to be considered.
D. Thawtz
1 2 3 4 5
Even with a convention next door, it was peaceful. Well designed, and well managed. Will stay again
Neisha T Mulchan APRN
1 2 3 4 5
The Courtyard is a really nice hotel overall. The room is clean and spacious and the bathroom as well. I wasn't happy with the hidden fees or the high cost for the items in the market. Unfortunately the dust in the room triggered my allergies every time I cam back to the room.
Anna Foster
1 2 3 4 5
We loved it! The room was very clean and well maintained. I can even say that about the bathroom. The bed was super comfortable. It was peaceful. Laundry required quarters, but you can get some at the front desk. You do have to pay for parking so that has to be considered.
Stephen C. Schultz
1 2 3 4 5
The staff were friendly and welcoming. A very convenient location for my business trip. I am rarely disappointed with Marriott.
L Black
1 2 3 4 5
Very clean and the bed was so comfortable. The desk clerks was all nice and friendly. Great location in relationship to the airport.
nile jewel
1 2 3 4 5
Loved everything about my stay! Great accommodations, courteous & helpful front desk staff, clean room, amazing, nicely updated shower with frameless shower door, great water pressure, room decor a plus & ease of access to & from parking garage. Parking is $25 with in & out privileges, grab & go breakfast & Starbucks cafe inside. Mini fridge in the room but no microwave. Didnt end up needing the microwave anyway. Very close to restaurants, bars, hookah.
DUANE NEAL
1 2 3 4 5
The rooms were absolutely solid, BUT the check in was understaffed, it's on the far end of Crystal City where there isn't much within walking distance, and I don't understand how their complementary airport shuttle doesn't operate to cover early morning flights. My flight leaves at 6am and check-in alone means arriving by 530, and that's without a baggage check. The shuttle should cover the normal operating times for flights which means starting the run as early as 5 or it's not really an airport shuttle but a limited transportation service. Another option could be to offer to pay for the Uber/cab or credit the stay. I also provided the same feedback but they didn't acknowledge or respond so I guess they didn't care. I'm glad it was just an overnight stay.
Mladen Cvijanovic
1 2 3 4 5
Clean, neat, always a pleasure being in Courtyard by Marriot. They all deserve good grades all thw time so far by my experience. Why I went with 4 stars is lack of swimming pool. Everything else was great except some small inconvenience that hotel staff can't be accused of but was able to resolve professionally and in time.
Maryluz Marquez
1 2 3 4 5
I loved the welcoming. Although I did get a complaint from one of the Baristas there to not fill up my coffee cup with milk all the way. If I wanted that then to pay for milk at the bar store. I was not impressed. It was during breakfast hours too. Overall, my stay with my partner was fun. The hotel offered amenities, coffee filters, creamers, sugar, salt shaker, a mini store of snacks and drinks (non alcoholic + alcoholic), room service for extra towels. My friend tried to swipe his card for a long size room...went through although the $75 for crecedentials blocked his card. Thankfully my other friend helped him out... but I do advise you guys one thing. If you are using a card from out of state, know to have another card to put on file for the credentials in case a blockage of your card is placed. I wouldn't want any of you to get stuck with paying for the room and not having access to it... n then have to explain to the management about requesting a refund if they are willing to give it back. Good luck guys and I would recommend as long as you are well prepared for this stay. Be on your best behaviour because these workers appear to be serious and on strict duty. There is few security that walk the premises both inside and out. Enjoy your stay; nonetheless.
Ronda Sharman
1 2 3 4 5
I was trying to book a sleep park fly rate but couldn't figure it out on the website despite my frequent bookings through Marriott. Normally, I can pretty much figure out anything on my Marriott website and app. I made a few calls around to Marriott properties near the airport. Adam, the operations manager here, happened to answer the phone and took the time not only to explain how to find the sleep park fly rates on the Marriott website, but he also took the time to book it for me. He went out of his way to explain the shuttle hours making sure that I was aware of a brief lapse during the afternoon hours where there is no shuttle available in case my flight was during that time. Now we all know that Courtyard is not a luxury level of the Marriott brand, but Adam gave a 5 star level of service!
Rohan Bakshi
1 2 3 4 5
Good hotel that does that job of staying the night in DC, nothing more. It's really close to the airport and the staff are friendlier than other dc area hotels. It was great to see that they actually enforced the mask policy
Jennifer Nader
1 2 3 4 5
Just checked into this hotel and felt the need to leave a positive review for Darian (front desk). She was just so kind, efficient and thoughtful. You’re very well represented with someone like her as the face of your brand. Very delighted with her customer service and welcoming attitude. :)
Hakim Nuraldin
1 2 3 4 5
I love this place.

Every time I come home to the DMV, I stay here. It's my go-to.

Good prices, clean and comfortable rooms.

The only drawback is, due to Covid, the restaurant is closed inside, and no morning breakfast.

Also, coffee and tea is only available 6:30 am to 9 am, and that's it. Other Marriott's offer coffee and tea 24/7.

No biggie. Plenty of places in the surrounding area that offer either, or both.

I'm giving only 4 stars today, because last time I was there, the couple next door to me kept me awake with their late night "playtime", and two nights later, a different couple down the hall on the opposite side got booted out in the middle of the night for not following the rules. So it was quite noisy, and I didn't sleep very well the 3 nights I was there.

Otherwise, it's great!
Superstar Kels
1 2 3 4 5
Darian was excellent. Her customer service was everything and by everything I mean the best. From check in she was awesome. The rooms were cute and clean. I loved everything. Definitely would recommend
Sharon Williams
1 2 3 4 5
The room was very clean. The staff was friendly.



No cash was accepted. Only coffee and tea were available in the morning. Nothing for teenagers. There is no reason for no food being offered. Masks are worn by everyone and social distancing is in place. No reason for lack of food and drink for paying guests.
Rakeeda Commodore
1 2 3 4 5
Donte at the front desk is AMAZING! He answered ALL my questions and even recommended a delicious restaurant for breakfast! I haven't had GREAT customer service like this in a while. We will DEFINITELY visit again!
Jessica Walsh
1 2 3 4 5
Overall a good experience. Gets 4 stars because of the incredibly friendly staff and cleanliness. The hotel was quite loud, particular my floor. But, that’s not so much a reflection on the hotel as it is the guests who didn’t have the respect to stay quiet late at night. Housekeeping does not come in but you can leave towels outside to get clean ones. The hotel was very clean and they are taking the necessary COVID precautions.
William Austin
1 2 3 4 5
Great location no food available dinner hours..walked to Hyatt next door..Room smaller than expected with no couch as advertised and requested
Cassandra Rhea
1 2 3 4 5
Room is beautiful. Parking is 20 a day. Lots of food near by. The bistro is closed I believe but many local places to door dash had a very romantic weekend
Teri Lee Spottiswood
1 2 3 4 5
Adore the room's decor! That table's really useful. T.V. viewing with the ability to grab a snack from the mini fridge, you brought from home for your children. The double table pull out is perhaps the best part! Children can play with legos, color, or do homework. While a parent can use their laptop...

Where can I purchase this? Justlove, love, love it!...
Wayne Brearley
1 2 3 4 5
Clean hotel with friendly staff. Great rates right now. A great quite place for the night.
Chelsea Orman
1 2 3 4 5
Excellent customer service. Dawoud helped me out a great deal. Highly recommend!!
Phil Garrod
1 2 3 4 5
Great location, Great price, very clean to cover all COVID 19 regulations. They have sanitized all rooms and have a major full room purification system in every room. Ferl very safe and healthy.. great job.. AND Great staff.
Naomi Benson-El
1 2 3 4 5
I will never stay here again. Okay so I called before I even got there to ask if there was a security deposit and the person told me no. So I get there there’s a $75 deposit and you pay $20 to park at the hotel and when I ask why nobody said this to me while I was on the phone originally they didn’t have a answer. So I get to my room and the room is dirty the bed been slept in chicken bones in the floor just nasty and it’s really uncomfortable being in a room that wasn’t clean during the middle of a pandemic.I stayed for one night and when I checked out in the morning I was told the security deposit would be refunded at check out. It’s now been a week and I never got my money back. WASTE of time and money. Never coming again.
Christine Stone Monaghan
1 2 3 4 5
COVID was taken seriously!!! Masks were expected to be worn and if guests were not wearing them properly they were reminded. Rooms were clean and spacious. The bed was very comfortable. We were in the process of moving and the safety measures during a pandemic and comfortable bed made it a more smooth transition. When we move from here again we will keep this hotel in mind. Thank you!



Additionally, housekeeping was paused and their restaurant was closed temporarily to reduce the risk. Some see this as a flaw but I appreciate the efforts here. People can make their own bed to stay healthy and keep the housekeeping staff healthy. Sitting face to face while eating in a crowded room isn’t good right now because people can’t have a mask on while eating and drinking. Restaurants only increase your chance of giving and getting covid. Breakfast options are available for purchase.
Daoneandonly br
1 2 3 4 5
Very nice hotel!! My only concern is the elevator panel also houses the emergency call button which i almost pushed because it is not labeled up.
Sara Vasquez
1 2 3 4 5
This hotel is very nice. It was really affordable which was nice for my large group of people. However, no pool. It’s not a problem but I saw a picture with a pool so I was misled, but overall good experience. Staff is very nice.
Reanna Robinson
1 2 3 4 5
Friendly staff, easy check in. I used the pullout sofa for my daughter however when we pulled it out there was trash in it. Other than that hotel was nice. Moderate style quiet hotel and near airport and highway.
tay 1gvit
1 2 3 4 5
Great service clean room. Will go back again.
Mary Winborne
1 2 3 4 5
Staff was great..Enjoyed the coffee, next time please have pre packaged breakfast foods
mamoun shehadeh
1 2 3 4 5
good service, I wish If they have coffee machine at room. the office chair wasn't clean there was some sort of small debris from the previous person. other than that the staff was great.
mamoun shehadeh
1 2 3 4 5
good service, I wish If they have coffee machine at room. the office chair wasn't clean there was some sort of small debris from the previous person. other than that the staff was great.
Karen West
1 2 3 4 5
Clean and friendly staff. Would recommend again.
Jamie C
1 2 3 4 5
Hands down the nicest friendliest staff no matter their role. Truly made my stay an enjoyable experience!
Terri Haskins
1 2 3 4 5
Very nice 👍
Tinisha Passmore
1 2 3 4 5
The parking was extremely expensive on top of the rates for the room. There was no discount for staying a certain amount of days. Also wasn’t notified about parking until arrival which i think would have been nice to know before booking a room there. Also in the pictures it describes a nice pool which when we asked where was the pool we were told they didn't have One. The restaurant that they claim to have inside wasn’t an real restaurant the menu was a selected few things.
Allan Schwarz
1 2 3 4 5
The rooms are spacious and clean. The staff are very friendly and helpful to find you any information you need and great access to the airport in 3 min or downtown in 15. If my camera worked I'd take pictures.
Deedee Davis
1 2 3 4 5
If you go by other people negative experience you will screw yourself. I read some comments about the confusion with the airport shuttle. People the shuttle is clearly marked with which hotels they go to. On top of that the driver announced the hotel plus you have an English tongue to ask. When I arrived at the airport I only had to wait 5 minutes for a shuttle being that I had just missed one. When I got to the hotel they were busy but patience is a virtue. The front staff was friendly and pleasant. Yes it would be nice if they provided their guest with information about the shuttle, breakfast time, etc but again you could ask which is what I did. My room looks exactly like the picture online. I requested for a high floor and they provided that to me. I saw people comments about the ac system being loud. I had no issues there in fact I couldn't hear it at all. The shower is fantastic no issues with the water pressure only with the one in the sink. I love my room and the view. The hotel is close by to other restaurants within walking distance. I checked in 24 hours before using the app to make sure my room was ready. I estimated my arrival time at 2pm but because of my flight being delayed I got there about 2:40 pm and was able to check in. I would suggest use the shuttle as much as possible to save some cash. The shuttle to the metro operates every 20 minutes on the 9. Example 7:09, 7:29, 7:49, etc.
Tiffany Hooks
1 2 3 4 5
Very chic modern hotel! Hotel room was very clean and spacious. Friendly and informative front desk staff. They have a free shuttle bus that dropped and picked us up at local restaurants and shopping center. The breakfast food was excellent, made to order, fresh, with wide a variety of items.
Clara Kim
1 2 3 4 5
Stayed here the night before the Marine Corps Marathon with friends. Decent room with more modern decor. Beds felt a little smaller than full size, but they were clean. Really nice having a shuttle service to the metro. Would recommend for anyone needing to stay in the Arlington Crystal City area.
Michael Crowl
1 2 3 4 5
PROS: We stayed in a room with a king-sized bed. The room was plenty spacious enough for the two of us and an infant. The step-in shower is amazing, and the entire bathroom gets instant hot water. Everything was clean and orderly, and the hotel is very quiet.



The hotel is 1/2 mile from the nearest metro; however, if you plan to walk there each day, then you'll get really tired of it.



CONS: Parking is $37 per day. Somewhat cheaper than other hotels in the vicinity, but not well advertised on their website.



The parking garage isn't conveniently accessible - you have to take the elevator up to the lobby, then a separate bank of elevators up to your room.



RECOMMENDATION: We didn't take advantage of much in the hotel (food, coffee, etc). While the garage offers security, you can try to find parking on the street for free. If you want to see the National Mall, then just drive and pay for parking there - it'll be cheaper than the constant back-and-forth metro fares (unlimited 3-day pass is $30 each). Note that we traveled close to the holidays, so perhaps that's why we saw so many open parking spaces.
Capt'n Tyed
1 2 3 4 5
Phenomenal place to stay and take a flight from Reagan national airport. Buy the "park here fly there" package and get seven nights of free parking after your stay. Clean secure gated underground garage and complimentary airport shuttle that starts at 5 a.m.. Wonderful affordable bistro style sit down restaurant off the side of the lobby for evening food and drink, free Continental morning breakfast, clean remodeled updated rooms, kind and intelligent staff, all-in-all just a wonderful stay! next time I will probably stay a couple of nights before or after to take in some of the sights around town. Thank you Marriott for getting it right!
Mike Z
1 2 3 4 5
Nice, recently updated!
Zahida Izhar
1 2 3 4 5
Helpful staff nice place good service
Vernard Martin
1 2 3 4 5
King suite is large and comfortable. Executive desk is spacious and collapses to be nearly invisible. Only negative thing is no exhaust fan in the bathroom. No pool either but that is fine for con attendance
Jeffory Hopp
1 2 3 4 5
Easy access to DCA. shuttle to restaurants was ez, everyone was great, super nice n helpful. Rooms were nice with a huge tv, nice pull out and great, recent renovations. Very modern, sophisticated. Everything I like about the Marriott brand. Needs a member club though. Cafeteria items were very pricey . Crystal City is undergoing huge changes over the last two years so glad you see this Courtyard is staying customer focused.
Heather Beagley
1 2 3 4 5
Beautiful hotel! Very comfy bed!
NV Gal
1 2 3 4 5
We stayed here for several days. Our corner room was large, clean and comfortable. Free shuttle to metro was nice. Good area, but a little hard to find via car because of the road layout.
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