Great service clean room. Will go back again.
Staff was great..Enjoyed the coffee, next time please have pre packaged breakfast foods
good service, I wish If they have coffee machine at room. the office chair wasn't clean there was some sort of small debris from the previous person. other than that the staff was great.
Clean and friendly staff. Would recommend again.
Hands down the nicest friendliest staff no matter their role. Truly made my stay an enjoyable experience!
The parking was extremely expensive on top of the rates for the room. There was no discount for staying a certain amount of days. Also wasn’t notified about parking until arrival which i think would have been nice to know before booking a room there. Also in the pictures it describes a nice pool which when we asked where was the pool we were told they didn't have One. The restaurant that they claim to have inside wasn’t an real restaurant the menu was a selected few things.
The rooms are spacious and clean. The staff are very friendly and helpful to find you any information you need and great access to the airport in 3 min or downtown in 15. If my camera worked I'd take pictures.
If you go by other people negative experience you will screw yourself. I read some comments about the confusion with the airport shuttle. People the shuttle is clearly marked with which hotels they go to. On top of that the driver announced the hotel plus you have an English tongue to ask. When I arrived at the airport I only had to wait 5 minutes for a shuttle being that I had just missed one. When I got to the hotel they were busy but patience is a virtue. The front staff was friendly and pleasant. Yes it would be nice if they provided their guest with information about the shuttle, breakfast time, etc but again you could ask which is what I did. My room looks exactly like the picture online. I requested for a high floor and they provided that to me. I saw people comments about the ac system being loud. I had no issues there in fact I couldn't hear it at all. The shower is fantastic no issues with the water pressure only with the one in the sink. I love my room and the view. The hotel is close by to other restaurants within walking distance. I checked in 24 hours before using the app to make sure my room was ready. I estimated my arrival time at 2pm but because of my flight being delayed I got there about 2:40 pm and was able to check in. I would suggest use the shuttle as much as possible to save some cash. The shuttle to the metro operates every 20 minutes on the 9. Example 7:09, 7:29, 7:49, etc.
Very chic modern hotel! Hotel room was very clean and spacious. Friendly and informative front desk staff. They have a free shuttle bus that dropped and picked us up at local restaurants and shopping center. The breakfast food was excellent, made to order, fresh, with wide a variety of items.
Stayed here the night before the Marine Corps Marathon with friends. Decent room with more modern decor. Beds felt a little smaller than full size, but they were clean. Really nice having a shuttle service to the metro. Would recommend for anyone needing to stay in the Arlington Crystal City area.
PROS: We stayed in a room with a king-sized bed. The room was plenty spacious enough for the two of us and an infant. The step-in shower is amazing, and the entire bathroom gets instant hot water. Everything was clean and orderly, and the hotel is very quiet.
The hotel is 1/2 mile from the nearest metro; however, if you plan to walk there each day, then you'll get really tired of it.
CONS: Parking is $37 per day. Somewhat cheaper than other hotels in the vicinity, but not well advertised on their website.
The parking garage isn't conveniently accessible - you have to take the elevator up to the lobby, then a separate bank of elevators up to your room.
RECOMMENDATION: We didn't take advantage of much in the hotel (food, coffee, etc). While the garage offers security, you can try to find parking on the street for free. If you want to see the National Mall, then just drive and pay for parking there - it'll be cheaper than the constant back-and-forth metro fares (unlimited 3-day pass is $30 each). Note that we traveled close to the holidays, so perhaps that's why we saw so many open parking spaces.
Phenomenal place to stay and take a flight from Reagan national airport. Buy the "park here fly there" package and get seven nights of free parking after your stay. Clean secure gated underground garage and complimentary airport shuttle that starts at 5 a.m.. Wonderful affordable bistro style sit down restaurant off the side of the lobby for evening food and drink, free Continental morning breakfast, clean remodeled updated rooms, kind and intelligent staff, all-in-all just a wonderful stay! next time I will probably stay a couple of nights before or after to take in some of the sights around town. Thank you Marriott for getting it right!
Helpful staff nice place good service
King suite is large and comfortable. Executive desk is spacious and collapses to be nearly invisible. Only negative thing is no exhaust fan in the bathroom. No pool either but that is fine for con attendance
Easy access to DCA. shuttle to restaurants was ez, everyone was great, super nice n helpful. Rooms were nice with a huge tv, nice pull out and great, recent renovations. Very modern, sophisticated. Everything I like about the Marriott brand. Needs a member club though. Cafeteria items were very pricey . Crystal City is undergoing huge changes over the last two years so glad you see this Courtyard is staying customer focused.
Beautiful hotel! Very comfy bed!
We stayed here for several days. Our corner room was large, clean and comfortable. Free shuttle to metro was nice. Good area, but a little hard to find via car because of the road layout.