The room was very clean & spacious. Very good variety for breakfast, hot & cold. The scrambled eggs were the best!! The hotel employees were very nice, friendly & helpful. Overall the hotel had a welcoming, home like feel. Can't wait to visit again!😊
Decent hotel. Very spacious, clean. Nothing special, but not bad either! You can hear planes leave the airport every 5 minutes. Could hear people in the hallway as well.
When we got there, there was a truck with its window broken in the parking lot, not sure what that was about but it made us nervous after reading other reviews from hotels in the area. But nothing happened to any of the cars while we were there. Overall good hotel for the price.
Very convenient location to the highway and out of the way of major city traffic and drama. But close enough to downtown Nashville so UBER is not as bad as other major cities.
Hotel staff was very friendly. Room was clean but outdated. You can kind of smell the old but it was still clean room for my family of 6. Breakfast was always hot and offered some good beverages. Overall good stay.
Nice lobby! The hotel room was okay. The shower honestly sucks! I wanted hot water and it gave me cold water. I turned it up to the highest setting and it still was cold. The hotel only gave one blanket for the pull-out couch. 🙁
Perfect location. Not to far from everything. Plus kids love watching planes go over. Staff nice and helpful. Beds are comfy nice and clean rooms.
Bella and Robbie are awesome! Excellent staff that care about their job and their guests!! Room was nice, bed really comfortable, and zero airplane noise in the rooms even being directly in line with takeoff traffic!
Would poop here again!
We travel a lot and our experience at this hotel was outstanding thanks to Robbie. From the time we checked in until we checked out, he made himself available to us. His customer service skills put other Choice hotels to shame. This hotel is very lucky to have him!
Rooms were nice & spacious, everything was super clean & tidy. Only disappointment was the pool being closed because of the chance of rain. If I am in the pool, getting wet from rain is not a concern but I guess it is some sort of goofy city ordnance.
1) It smells like perfume throughout the place. If you are sensitive, you won't like it
2) the airport shuttle only runs every hour, no exceptions.
3) They advertised free breakfast, but all it was, was coffee & muffins. Lame!
4) Lastly, they gave us a notice that they were going to steam clean the rooms & instructed not to have anything on the floor & warned us that the floor could still be wet. 😒
5) I asked for a discount & was told only $10
Spacious rooms, clean, beda alil firm but doable. Staff super nice. Great location. Near to everything. Thank you.
Drove across the nation 3000 miles, this was our last stop. Robby and staff made our stay comfortable like long time friends. Everything was clean and full. This is the best experience i have had in a long time.
Clean and comfortable stay. Rooms were very spacious and the lobby was nice and inviting
I really want to keep this place to myself.
That is just how wonderful the place is.
it wasnt very clean and it is just a regular room rearranged to be called a suite but the staff were very nice and helpful
Enjoyed the larger room and personable staff. Robin, I believe was the gentleman that checked us in and he was so nice and helpful. The restaurant was exceptional as well. Good food and drink. It was a great part of my birthday weekend. Thank you.
Booked at the last minute. Their rooms are really spacious. Easy check in n out.
Awesome employees and extremely comfortable beds. Best service I've ever had working on the road.
Newer hotel, great staff, all necessary amenities. Great place to stay and only 15 min. from the heart of downtown.
As of today, the room is nice, clean and neat. Stealing out of my bag, not so good. I will re rate when the poem is solved .
After speaking with the manager , he is looking into the matter. Problem will be resolved.
Great hotel excellent front staff we have a sweat 2 tv !!!!
Best smelling hotel ever! wonderful vanilla scent throughout the hotel. Very clean. Beds are unbelievably comfortable we didn’t want to get up. The staff is very friendly and personable, especially Robbie, great customer service. Excellent Mexican restaurant next door. We plan on staying here every time we visit Nashville.
Excellent hotel, but what made it excellent was the front desk guy Robbie. That dude was something else. Going above and beyond for for me and my family and also for others I witnessed. I even seen him push one of the guest in his wheel chair up to the room. Made sure we were all comfortable and even ordered the UFC fight down stairs in the lobby for whomever. Great dude. Definitely deserves a raise. The room was very clean and the Mexican restaurant in the hotel was also really good. If you stay in Nashville. Book this hotel!
Staff were great and provided excellent customer service. I've stayed at several hotels, and the staff went above and beyond their duties (Especialy R. Mann). Hotel was also great and enjoyed that there was a restaurant attached to it (especially since we were tired). Loved that it was close to the airport and not loud. The only thing that I would have preferred, is that the beds to be more comfy because they were too firm. One of the staff (R.Mann) helped us with that problem and we had a better nights rest on the 2nd evening. I will be staying at this hotel every time I go to Nashville and would highly recommend this hotel to everyone.
To start with the good: Staff was friendly and opened the pool early for us on request. House cleaning was great as well. But here's the thing- being friendly doesn't make up for a lack of maintenance, a consistent problem throughout the hotel. While renovated sometime in the last several years, maintenance has not kept pace. Worn-out seats, rusty air vents and broken lights. The ice machine was broken too. We were told breakfast was limited because of COVID- no problem and completely understandable- but also not an excuse to only offer yogurt, frozen pastries, and some random fruit when it would have been easy to include single serve cereal, bagels, etc. while still being safe.
The rooms are updated, clean, and very spacious. I liked that most of the rooms open up to a huge interior lobby. The best part was the front desk employee, Robbie. He was standing outside when we pulled up, asked us if we were checking in, and offered us a luggage cart. Later when we came down to hang out, he made fresh cookies and popcorn for us. He is so personable and professional. I would definitely stay there again, especially if Robbie was working the front desk.