This hotel is absolutely gorgeous and beautiful! I highly recommend the stay here. The only issue I had was the breakfast pancakes were not good at all. They taste as if they were made with water and no butter. Please fix that! Thanks in advance!
Came here after issues at a nearby property. Staff was friendly and accommodating. They need to plan better for their breakfast offering. They were not staffed for the number of guests in the hotel. However, the head of rooms was very understanding to the issue. Much more than management at the other property. Definitely a wiser choice in hindsight
Very nice hotel... however after make numerous trips to the front desk because I couldn't get into my room due to card key problems be prepared have a bit a patience when trying to enter your room. I had to have a 3x or more magic trick to get into my room! Breakfast was good! Reception hour was good! Hopefully the key problem will be corrected when I come back...
I have stayed at a lot of Embassy Suites and this one is just not up to par. Our first issue was our non-smoking room smelled of smoke the front desk was really good and let us move. The manager special had the longest line and the bar served so slow that the line trailed through the lobby. We ended up just paying to sit at the restaurant. Our beds were not completely flat and I felt like they dipped in the middle which is not only uncomfortable but has you feeling like you are sliding down a hill. When we came down for breakfast again the lines were insane that it took 45 minutes to get any breakfast. Every other Embassy I have been to has had it all figured out which is why I always want to stay an Embassy if possible but this by far is the worst experience. I would not recommend you stay at this one, I would go to the downtown location.
Best place ever. Great breakfast. It was an actual breakfast not microwave food. Happy hour for two hours Free Drinks!!! Staff was awesome
The hotel and staff are fantastic but the restaurant there kept the fifth star. We went there for lunch and to watch a little of the game. At first was good, then there was a change of shift while still here and after that nothing. No drinks, no water, no hi need anything, just nothing. I will not go back to the restaurant but I will the hotel.
The Embassy is a nice, super clean hotel near the airport with an awesome large lounge to relax, mingle, watch one of the many TVs, and so much more. Great ambiance. Breakfast is great and the evening reception is fab!!
Good experience overall.
Room was clean and nice.
Free drinks with happy hour.
I was charged 28.00 for a bourbon/coke and long Island tea. Really the only down fall. I paid it, didn't say anything about it.
Staff was very welcoming and smiled all the time.
I would recommend, just watch the drink prices.
Great place to stay. Great staff. Can't beat daily breakfast and free cocktails in the afternoon. Will definitely stay here again when in town.
The Embassy is a nice, super clean, hotel neat the airport with an awesome large lounge to relax, mingle, watch one of the many TVs, and so much more. Great ambiance. Breakfast is great and the evening reception is fab!!
Our first room had ants! The staff was quick to get us a new upgraded room. They were super apologetic. Location was also good. My family enjoyed the night entertainment. The included breakfast was phenomenal!
Pretty standard for a Hilton Embassy. Front desk and housekeeping employees were always smiling and happy to help. Our room smelled a little funny and the breakfast was passable at best but we would stay here again if in the area. The interior of the building is inviting and the architecture really pleasing to look at.
Really liked this location of Embassy. It's near the airport, but a little off the beaten path. It was quiet and relatively close to the interstate access. In more of a business district, so there weren't any restaurants really close by. But the on site restaurant was good. Staff was great. The hotel lobby has been updated and is nice for sitting. Overall, I really like the location and accommodations and I would absolutely stay here again.
Excellent stay. Clean rooms, great staff. Happy hour in the evening with both alcohol and non alcohol served as well as snacks and live music as well. Best breakfast that I ever had from a hotel. Big shout out to our chef who made our omelets. His said they called him Bethel. He's the best!
This is absolutely beautiful! Accomodations and Amenities were perfect. The reception every night and the breakfast buffet was awesome. I will definitely be staying again! Highly recommend!
This hotel was very friendly had a nice smell upon arrival. We're used to staying at 4 star hotels, but this time I decided I was tired of paying all extra resort and parking fees, basically feeling robbed after check out. This hotel offer very good buffet breakfast for free and free parking. They also have happy hour even on weekends. Everyone and everything was perfect.
Embassy suites never fails with its always up to date appearances and vast amenities. This one in Nashville is very close to the airport-however you cannot hear the planes taking off. The staff at this particular embassy was exceptional in every way. Thanks for another great stay!
I stayed here for a work meeting and the staff here was very courteous. The room was nice and the bed was comfy. The complimentary breakfast is definitely a plus. The staff working when lunch was served were very attentive and friendly. They have an indoor pool and a nice fitness center that I took advantage of using. They also offer a shuttle to the airport every 30 mins.
Great experience. Clean hotel with friendly staff. They offer shuttle service to downtown. Located near airport. Hotel has great, made to order breakfast. Also has a restaurant/bar. Pool area was nice with a small outside seating area. Only down side is room was close to airport side and highway which you could hear. Noise was not awful but enough to drop down a star. Would highly recommend to anyone.