The breakfast was well prepared by the cook. We have make to order omelet and biscuit, sausages, bacon and other cold items. The breakfast is still in almost full swing in the midst of the pandemic. Evening reception has been reduced to only essential snacks with beer and wine. The lobby and dining area is spacious and welcoming. Check in was easy and speedy.
Another great Embassy Suites hotel.. easy access to hotel near business district. A little drive for food and entertainment. Rooms are good size maybe could use some updating. Great friendly staff even during this crazy pandemic. Would come back for another future stay 😁😁
Very good service and a great breakfast. The room was showing its age a bit, with the sink and shower fixtures a bit worn out. Otherwise, it was a perfectly good experience consistent with the Embassy Suites brand.
Pretty decent. Rooms are pretty old. Expected much better for the price. Not crazy about paid parking for guests.
Great place. Park and Fly was wonderful. Top notch place! We will be back.
I love this location! The rooms are very large, my husband and I brought 3 kids with us and there was tons of room for them!
The location did a great job reserving swim time slots so everyone got to use the pool but it wasnt crowded.
The breakfast was great, hot, and free! Also free beer and wine for mom and dad for 2 hours in the evening and goldfish snack for the kids!
They Have Indoors Restaurant Starting At 5 PM . The Hotel Is Way Out Though .. Not Near Downtown Nashville .. Where Most Of The History Of This Beautiful Town Is. It's Located Near Airport .. Best For Corporate Meetings. They Have Many Seminar Rooms For Just That.
Always amazing service. Jovan is the best!
I was only here one night. Room was clean, bed was comfortable, and staff was friendly and helpful. Many usual services, such as the complimentary airport shuttle, were not available, even though the automated recording when you call the property says it is.
I understand I made a choice to stay after knowing all the information, but my son was leaving for boot camp and that's where he was staying. Only made sense to stay there close. So, with the covid19 issue, everything was closed. Was NOT given a discount of any kind.
Embassy Suites are always the best. However, we unbeknownst to us due to COVID the breakfast was not going to be an option. Bummer!!!!
The staff was great! Talk about southern hospitality! The room was clean and well stocked. Thanks for a great visit!
My family and I stayed here for three days. The mornings always started with breakfast; omelets, pancakes, sausage, yogurt, etc. The staff seemed friendly. Pool was small but it was a nice quiet little area. Heated towels were available. Rooms were clean and neat. Fitness room also available.
It was great. Room was nice sized and clean, bed was comfortable, it is a little dated but well kept, could use a fresh coat of paint and a few touch ups but nothing major. We reserved a premium king room which came with bottled water, canned Cokes, potato chips, pretzels, candy bars and trail mix, plenty of snacks for 2 people. The restaurant/ lounge was nice, drinks are reasonably priced and so is the food, which was very good. We had the pretzels and cheese for a snack and a few drinks. Then we waited for the evening reception which was nice, free beer, mixed drinks, shots and light snacks, it was Nachos this night and a pub mix snack, all included with the price of your room. Then we had dinner which can be ordered room service if you want. We ordered room service, had the chicken philly and fries, the dry aged burger with sweet potato fries and the bourbon glazed salmon with sweet potato puree and a mixed green salad, it was all extremely good. My wife who doesn't like any type of seafood or fish actually tried the salmon and liked it. I have no complaints with the food or room service. The indoor pool was actually warm and nice most places the water is usually cool this water was very warm and pleasant and from 10PM to 12AM it is adults only which was nice. The breakfast is really good, they have a wide variety of food options on the buffet and you can get made to order omelets which were really good. I would highly recommend this place to family or friends who are staying in the Nashville area. I would definitely stay here again. I had a great romantic evening with my wife. Wonderful place for an overnight stay or weekend getaway.
We stayed 3 nights. We enjoyed the breakfast and cocktail hours. The atrium was beautiful.The bed was really comfortable. The only thing they needed was maybe a movie out in the atrium for the kids. We enjoyed our stay.
Would have been 5 stars but the elevators (plural) kept breaking. One time (yes; there were multiple), the building side doors of the elevator slammed shut upon opening, if we would have been excited to leave the elevator, or worse, a kid would have been leaving, I don’t know what would have happened— we had to wait for support, with no advice, encouragement, explanations, or willingness to explain what happening beyond “help is on the way”. The lack Of urgency indicates this is normal for them... otherwise it was a decent stay. Beyond our room heater breaking and running full bore until our room was 85 degrees. I’m not sure why I think this still deserves 3 stars, but I guess I’m generous.
This hotel is absolutely gorgeous and beautiful! I highly recommend the stay here. The only issue I had was the breakfast pancakes were not good at all. They taste as if they were made with water and no butter. Please fix that! Thanks in advance!
Came here after issues at a nearby property. Staff was friendly and accommodating. They need to plan better for their breakfast offering. They were not staffed for the number of guests in the hotel. However, the head of rooms was very understanding to the issue. Much more than management at the other property. Definitely a wiser choice in hindsight
Very nice hotel... however after make numerous trips to the front desk because I couldn't get into my room due to card key problems be prepared have a bit a patience when trying to enter your room. I had to have a 3x or more magic trick to get into my room! Breakfast was good! Reception hour was good! Hopefully the key problem will be corrected when I come back...
I have stayed at a lot of Embassy Suites and this one is just not up to par. Our first issue was our non-smoking room smelled of smoke the front desk was really good and let us move. The manager special had the longest line and the bar served so slow that the line trailed through the lobby. We ended up just paying to sit at the restaurant. Our beds were not completely flat and I felt like they dipped in the middle which is not only uncomfortable but has you feeling like you are sliding down a hill. When we came down for breakfast again the lines were insane that it took 45 minutes to get any breakfast. Every other Embassy I have been to has had it all figured out which is why I always want to stay an Embassy if possible but this by far is the worst experience. I would not recommend you stay at this one, I would go to the downtown location.
Best place ever. Great breakfast. It was an actual breakfast not microwave food. Happy hour for two hours Free Drinks!!! Staff was awesome
The hotel and staff are fantastic but the restaurant there kept the fifth star. We went there for lunch and to watch a little of the game. At first was good, then there was a change of shift while still here and after that nothing. No drinks, no water, no hi need anything, just nothing. I will not go back to the restaurant but I will the hotel.
The Embassy is a nice, super clean hotel near the airport with an awesome large lounge to relax, mingle, watch one of the many TVs, and so much more. Great ambiance. Breakfast is great and the evening reception is fab!!
Good experience overall.
Room was clean and nice.
Free drinks with happy hour.
I was charged 28.00 for a bourbon/coke and long Island tea. Really the only down fall. I paid it, didn't say anything about it.
Staff was very welcoming and smiled all the time.
I would recommend, just watch the drink prices.
Great place to stay. Great staff. Can't beat daily breakfast and free cocktails in the afternoon. Will definitely stay here again when in town.
The Embassy is a nice, super clean, hotel neat the airport with an awesome large lounge to relax, mingle, watch one of the many TVs, and so much more. Great ambiance. Breakfast is great and the evening reception is fab!!
Our first room had ants! The staff was quick to get us a new upgraded room. They were super apologetic. Location was also good. My family enjoyed the night entertainment. The included breakfast was phenomenal!
Pretty standard for a Hilton Embassy. Front desk and housekeeping employees were always smiling and happy to help. Our room smelled a little funny and the breakfast was passable at best but we would stay here again if in the area. The interior of the building is inviting and the architecture really pleasing to look at.
Really liked this location of Embassy. It's near the airport, but a little off the beaten path. It was quiet and relatively close to the interstate access. In more of a business district, so there weren't any restaurants really close by. But the on site restaurant was good. Staff was great. The hotel lobby has been updated and is nice for sitting. Overall, I really like the location and accommodations and I would absolutely stay here again.
Excellent stay. Clean rooms, great staff. Happy hour in the evening with both alcohol and non alcohol served as well as snacks and live music as well. Best breakfast that I ever had from a hotel. Big shout out to our chef who made our omelets. His said they called him Bethel. He's the best!
This is absolutely beautiful! Accomodations and Amenities were perfect. The reception every night and the breakfast buffet was awesome. I will definitely be staying again! Highly recommend!
This hotel was very friendly had a nice smell upon arrival. We're used to staying at 4 star hotels, but this time I decided I was tired of paying all extra resort and parking fees, basically feeling robbed after check out. This hotel offer very good buffet breakfast for free and free parking. They also have happy hour even on weekends. Everyone and everything was perfect.
Embassy suites never fails with its always up to date appearances and vast amenities. This one in Nashville is very close to the airport-however you cannot hear the planes taking off. The staff at this particular embassy was exceptional in every way. Thanks for another great stay!
I stayed here for a work meeting and the staff here was very courteous. The room was nice and the bed was comfy. The complimentary breakfast is definitely a plus. The staff working when lunch was served were very attentive and friendly. They have an indoor pool and a nice fitness center that I took advantage of using. They also offer a shuttle to the airport every 30 mins.
Great experience. Clean hotel with friendly staff. They offer shuttle service to downtown. Located near airport. Hotel has great, made to order breakfast. Also has a restaurant/bar. Pool area was nice with a small outside seating area. Only down side is room was close to airport side and highway which you could hear. Noise was not awful but enough to drop down a star. Would highly recommend to anyone.