Embassy Suites by Hilton Nashville

Breakfast is complimentary. There is an omelette station with many toppings to choose from. Cocktails and draft beer are offered in the afternoons for a couple hours. Times are posted and during those times the drinks are free too!

Stayed in room 707. Great shower pressure. There are some outlets that do not work as I've read in other reviews. This hotel has paid parking, however the attendant validated my ticket at the front desk. I'll stay here again.

My family enjoyed the indoor pool. The social hour was great. Room was clean and comfortable. The young lady at front desk was very pleasant upon checking in. Also, the other front desk assistants were very nice. I will be back.

We enjoyed the room, it was spacious and offered ample seating for us to relax after a day of exploring and business. The complimentary drinks and snacks in the evening were nice, the breakfast was robust, and the bar/grille was excellent to unwind with coworkers and friends in the late evening. We ran out of hand soap, but the front desk was accommodating. We have no complaints and the staff were all exceedingly friendly. This will probably be our go-to place to stay in Nashville from now on.

It was really good. I just wish we weren't being charged an additional fee to park at a hotel we're already paying good money to stay at, especially since we're paying a Daily Fee & parking is very limited. Plus, breakfast could run a little longer & a bit earlier for those of us who are early birds & needing a quick bite during a business trip.

Rooms were nice and big and had a large sitting area big enough for 5 comfortably. The only drawback was my AC didn't seem to work and it was warm throughout the stay. I will commend them on actually following the customers profile very well.

PHENOMENAL STAY! We arrived at the hotel early and were met at the desk by a very nice and helpful representative, Quiantra. She checked us in early and even took the time to show us rooms to choose what worked best for us. She listened to what we were looking for as far as food and provided us with an exhaustive list of options; she even took the time to highlight some that were close in proximity and what she recommended.



I made sure to stop by the desk the next day to get the correct spelling of her name because I wanted to make sure her managers or leadership from the hotel saw this. She provided us with an EXCELLENT customer service experience, and if we ever come back to Nashville, there is no question where we will stay.



The room was nice and big, the bed was super comfy, the water pressure was good, and the shower heated up in no time. Oh! Let me not forget how easy it was to control the temperature in our room; we had an EXCELLENT stay!

Very nice hotel... however after make numerous trips to the front desk because I couldn't get into my room due to card key problems be prepared have a bit a patience when trying to enter your room. I had to have a 3x or more magic trick to get into my room! Breakfast was good! Reception hour was good! Hopefully the key problem will be corrected when I come back...

I did the park and fly program with Embassy Suites. They had excellent customer service even though the front counter was very busy. The driver took me right to my car and unloaded my luggage into my trunk. My flight got in late and I was past the time for pick up but they still sent a shuttle for me after hours with no complaint. Love these guys!!!

Great shuttle service & driver from the airport. Clean rooms, beautiful facility, great breakfast. Enjoyed dinner at the restaurant. Great mushroom Swiss burger & cocktails. Front desk & breakfast staff weren't overly friendly. Lots of 'rule signs' that give a negative vibe. Haven't seen this in the other Embassy Suites locations we've stayed.

Booked this hotel for the split room/living room. We had a wonderful stay. Check-in was great. The beds were comfy. Free breakfast. The omlets were delicious. They even had a happy hour with free drinks and snacks! My only complaint was that the atmosphere was a little too warm and humid. But the sweet staff were so accommodating and brought us a fan.

I've been staying off and on at this hotel for 8 years now and I've seen the quality going downhill. It's in an interesting location but still close enough to downtown to make ride sharing affordable.



The air-conditioning is nearly non-existent in the bedroom portion of the suite and the pillows are completely flat. The elevator smelt horrible on a Saturday morning. A fellow hotel guest in the elevator approached cleaning staff with the concerns shortly after.



This hotel always had free parking but now charges you overnight with the inclusion of a gate. The exit portion of the gate is left open which defeats the purpose of security. The hotel is located in an area surrounded by mostly office buildings and doesn't need gated parking. Even the Hampton inn (same company) across the street doesn't include a gate.



On the brighter side of my review, staff is friendly and they offer a self serve Starbucks coffee with a self checkout kiosk at the front.

My family and I stayed here for three days. The mornings always started with breakfast; omelets, pancakes, sausage, yogurt, etc. The staff seemed friendly. Pool was small but it was a nice quiet little area. Heated towels were available. Rooms were clean and neat. Fitness room also available.

Nice hotel. I was on the fourth floor but heard folks downstairs. Quiet after 10 though.

Hotel is clean and friendly. Desk staff was knowledgeable and even arranged for the bus to pick us up and take us down to Broadway. Bef was super comfortable and the pillows were some of the best hotel pillows I have used in a long time. You won't go wrong spending the night here. There is a pool area but I didn't even go check it out. Sounded as though the kids were enjoying it. The breakfast had many options and the eating area was well maintained throughout the breakfast availability hours.

Embassy Suites never fails me!!

I enjoy this hotel brand. Aesthetically pleasing, and the breakfast...thank you! Thank you for the variety and endless servings.

Take note of a couple things....Ensure you are receiving the best possible rate. The rate can vary by more than $30 depending on how you make the reservation. I was charged more by calling the hotel directly, than someone who reserved online.

Over all nice place, little dated in the rooms but still nice place. The breakfast with fresh made omelets was a hit with the wife. The people at the front desk where very nice and had suggestions on places to eat. The only real complaint was the shuttle service to the airport, they don't start the shuttle until 6am so if you have an early flight you better get a taxi or uber.

This was a nice place to stay. The front desk staff was extremely polite and helpful. The rooms were clean. Service if needed is also fast. The gym was clean and usable. Pool perfect for a quick swim or dip.

I had a great stay overall. The only surprise is the 14 a day parking, this should be included with the room price sinc the area is nothing but hotels.

This hotel is absolutely gorgeous and beautiful! I highly recommend the stay here. The only issue I had was the breakfast pancakes were not good at all. They taste as if they were made with water and no butter. Please fix that! Thanks in advance!

I love this location! The rooms are very large, my husband and I brought 3 kids with us and there was tons of room for them!

The location did a great job reserving swim time slots so everyone got to use the pool but it wasnt crowded.

The breakfast was great, hot, and free! Also free beer and wine for mom and dad for 2 hours in the evening and goldfish snack for the kids!

Great place. Park and Fly was wonderful. Top notch place! We will be back.

I was actually visiting my brother here. The bartender was great, they have a time when drinks are free of charge, the rooms are AWESOME (he and his family got 2 suites). I love how big and inviting this place is...

The staff was great! Talk about southern hospitality! The room was clean and well stocked. Thanks for a great visit!

Let me start by saying that the Photos does not give this hotel justice, the ambience definitely gives you a resort feel. The hotel is very clean and beautiful giving a relaxing welcoming vibe. They offer an absolutely wonderful full breakfast including made to order omelettes with a array of delicious other choice like pancakes, sausage, bacon, scrambled eggs, grits, oatmeal, and many more extras. In the evening there’s also happy hour which is also complimentary with live music, a cocktail bar, and light snacks. There is a restaurant located steps away if you want to order food. Our room was very clean, bed was very comfortable, shower was very nice with great water pressure and plenty of hot water. The staff is very friendly and helpful with things to do and places to go there is an outside shuttle that provides transportation round trip to downtown Broadway from the hotel for a small fee which was awesome, however if you want to venture out like we did you will need a car. I definitely recommend you will not be disappointed I would definitely stay here again.

We just attended a conference at this hotel. We waited for the hotel shuttle to pick us up from the airport and after 3 phones, they never showed, so we were forced to take an Uber. We had to move out of our first room because the bathroom ceiling was leaking. The pool was closed a couple of days during our stay. Each morning, the hotel offers a full breakfast with an omelette station. Besides the conference, this was the highlight of our stay. The front desk staff was helpful and housekeeping was friendly. They do offer a shuttle to downtown for your convenience. Overall, nice hotel.

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This was a nice place to stay. The front desk staff was extremely polite and helpful. The rooms were clean. Service if needed is also fast. The gym was clean and usable. Pool perfect for a quick swim or dip.

Beautiful Hotel that appears to be newer than the other Embassy Suites Hotels I have visited in the past. Very nice! Rooms appear to be very clean. Food was great and fresh. Embassy Suites Hotel also has a cocktail hour where drinks and snacks are served for free and you can mingle and socialize in their courtyard which is centered inside of the hotel. Hotel Staff was nice. Great experience.

Exceptional staff and service. Breakfast was hot and made to order. Would give it five stars, but pool was very cold. Will definitely return.

We always stay here when we travel through Nashville and we love it! Food is great. Pleasant faces. Accommodating staff. Helpful even though they were obviously understaffed and overwhelmed. We will keep returning.

We had such a nice experience here. Clean room and sheets. Staff was nice. Loved the cocktail hour every day and the free airport shuttle. Check in and out went smoothly. They also offer a shuttle to downtown for a small fee. Drivers were friendly and outgoing. Will definitely stay again and recommend to family

Great experience regardless of a spoiled brat

complaint. The omelets were delicious. He was great. Keep this guy. Location wasn’t the best because there’s no restaurants or stores to get snacks. The drinks are way too high for the location.

I helped build this building back in the day. It looks like if they have kept it in very good shape. There have been some changes all for the good. I can't speak to the service or the cost. But I was in the rooms and they look very nice, still.

This is an older property, but it is well maintained and very clean. The true gem here is the staff. Every person we dealt with were upbeat, professional and would do what ever needed to make our stay more enjoyable. They had a large event with probably 1000 kids in a sport event, and the breakfast ran smooth, and never "ran out". Special thanks to the crew in the bar, Issac, Mag, and Noah for making our evening fun.

Easy access to the airport, quick check-in and a quiet night's sleep.



Greedy with a friendly smile the evening I checked in. Maybe less than 5 minutes and I got access to my room. Arrived just in time for the cocktail hour with provided two types of beer on tap. Snacks were also available but just consisted of cheese and crackers.



There is an indoor pool that appears to be well-maintained. No jacuzzi. Multiple areas that sit inside and out. There is a large lobby in the middle of the hotel with plenty of seating. There is also a nice restaurant that provides lunch and dinner menu and a large bar.



Breakfast opens at 7 a.m. and provided freshly made omelets a small variety of toast pastries and cereals. Beverages like coffee, orange juice and sodas are also available. The dining area was staffed by employees constantly bussing tables and maintaining the cleanliness of the area.



The rooms are what you expect at an Embassy Suites. Good size rooms with a small living room area and sofa.



Parking seemed secured. Gates access required. Parking is $16.



The hotel is at the end of the street and provided for a quiet area free from traffic.



Overall an enjoyable stay.

Pretty decent. Rooms are pretty old. Expected much better for the price. Not crazy about paid parking for guests.

Excellent stay. Room was very clean and bed was nice and comfortable. Staff was very receptive to all questions and requests. Food in the restaurant while higher in price was still very tasty and the portion size was very good. I would definitely stay here again.

My experience at this hotel was EXCELLENT! The rooms were nice and clean! My sorority sisters and I were treated very kindly. And when our picture plans were stopped by rain, they opened up a conference room so we could do our photo shoot! Even fixed the lighting so it could be perfect. Special shoutout to Jamie, Shawn, Shivam and Tye. You all are top notch! Thank you so much!!!

WONDERFUL SERVICE & GREAT PLACE TO STAY! MY ONLY ISSUE WAS: HOUSEKEEPING DON'T CLEAN ROOMS EACH DAY YOU STAY THERE & THAT WAS A FIRST FOR ME! I WANT MY ROOM CLEAN EACH DAY, BED MADE & FRESH TOWELS OR LININGS. SOMETHING I'M USE TO FROM EVERY HOTEL I'VE STAYED!!!

Embassy Suites is always a great choice!!!!! (We had to pick up two daughters from the airport 12 hours apart, so we had to stay overnight in Nashville.)



The accommodations are fantastic, especially when staying with a larger group - we had three adults and three children and were able to stay in one suite together with plenty of room. We had 2 queen beds in one room, and a sleeper sofa in the other - it was great having 2 rooms with little ones! All were very comfortable.



Their included evening reception is a great touch (think: snack foods & drinks), and their "made to order" omelettes at breakfast cannot be beat, not to forget the other delicious food they offer as well. The coffee is excellent, which is much appreciated! (This is by far the best breakfast at a hotel we've ever encountered - we stay at Embassy Suites when they're available, because of this one feature alone!



We encountered several very helpful employees - Moses in maintenance helped us with a flat tire, Jalen the shuttle bus driver (another free service Embassy Suites offers!) does a fantastic job, and Jamie at the front desk is great first impression - she does her job well!

the rooms are nice and spacious and I like the fact they have a little living room area the service is good the front desk associates are very friendly the continental breakfast is exactly what it should be and the afternoon happy is great. the only issues I have with the location is the fact that there are no convenience stores or things of that nature that you can just walk to

Two nights we ate at the hotel restaurant service was great and the food was really good. Would recommend if you're too tired to go out. The rooms were good but I don't know why. So kind of stingy on toilet paper and towels. I had to ask for both. I stayed there for 4 days

Pros:

Housekeeping: We had a rough first day in Nashville, we experienced a false active shooter situation at Opry Mills. My poor daughters nerves were in over drive and she got sick all over the bathroom. It was 10:55 pm and the last housekeeper was off at 11:00. I expected housekeeping to bring supplies and leave so we could clean up. I opened our hotel door and she came walking right in and took care of the mess. I can't even begin to express how thankful I am for her. ( I meant to ask her name but pure exhaustion had set in!) she went above and beyond her call of duty.



Manager's Reception: nice touch!!!

Complimentary Breakfast: Thank you chefs for making omelets! They were delicious and they worked hard to keep the line moving! Kudos to all staff members who work during the breakfast hours and receptions. Everyone worked hard to keep items stocked and items dining area cleaned up.



Hotel was quite too! Not once did we hear people walking above us or noise from other rooms.



Cons: what would keep me from staying here again are the beds. Our bed was so uncomfortable it lead to sleepless nights and achy bodies. Sleep is just as important as a good breakfast.

Very nice atmosphere in the lobby. Beautiful. Friendly staff.

Our room was very nice with the suite. Very comfortable bedding.

Nice happy hour drinks 🍸 🙂

Good experience overall.

Room was clean and nice.

Free drinks with happy hour.

I was charged 28.00 for a bourbon/coke and long Island tea. Really the only down fall. I paid it, didn't say anything about it.

Staff was very welcoming and smiled all the time.

I would recommend, just watch the drink prices.

I was a guest here for a retirement seminar. I was so excited to hear there was a cocktail hour and light snacks and was very excited once I saw the room. I went in town to be with some friends so I missed the first happy hour but was able to do it the next day. My only issue was that I paid $35 for parking for 2 days and the people who came for the seminar was supposed to pay $10 but didn’t because the arm was up for them to leave. Anyone could have come and gone as they pleased. Still had a great stay

The Embassy is a nice, super clean hotel near the airport with an awesome large lounge to relax, mingle, watch one of the many TVs, and so much more. Great ambiance. Breakfast is great and the evening reception is fab!!

Great place to stay. Great staff. Can't beat daily breakfast and free cocktails in the afternoon. Will definitely stay here again when in town.

The front office manager Michael Samuels was extremely accommodating. He went out of his way to make our stay enjoyable. Breakfast was delicious with fresh made to order omelets. Hotel has a dine in restaurant which was a pleasant surprise. Excellent service and good quality food.

Nice stay at hotel. Atrium lobby was spacious with plenty of seating/table accommodations for our large group. Clean rooms, spacious rooms. Custom made omelets every morning was a great way to start the day.

Complimentary cocktails and snacks daily 5:30-7:30 was delightful!

Slight disappointment with the restaurant- I ordered a turkey bacon cheese ranch sandwich to go, and brought it up to my room. I was not too pleased that the sandwich consisted only of turkey, lettuce and tomato on bread. For $11, it should have come with what was advertised.

I would return and recommend this hotel.

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Great place , staff is amazing and very helpful. The only thing that was a little hard was breakfast although its a great breakfast the only food offered are eggs ( main dish) and its hard when kids are allergic...we had wished there would of been pancakes or waffles also...other wise a nice place to stay.

Clean, spacious rooms. Front desk staff is not only very polite and friendly, but very knowledgeable about Nashville. My family and I enjoyed exploring many of the suggestions the front desk man gave us for fun, nearby restaurants and museums.

Very nice hotel, friendly, personable staff, and they were very good about following COVID-19 guidelines. Would definitely return. 4 stars instead 5 because we had to pay for parking to stay at a place we were already paying over $100 a night to stay at.

Not bad at all. Rooms are like any other Hilton chains as far as cleanliness and upkeep. Happy hours is one of the best parts about the stay. 5.30-7.30, unsure about the days of the week, but unlimited drinks and snacks make it worth it. They've also got free breakfast. Even during covid (Late March 2021), they were serving omeletes and hot breakfast. Would stay here again!

We stayed here overnight to catch an early flight in the morning. It was quiet. The rooms were clean and spacious. The pillows were a bit worn down but the beds were comfortable. The front desk staff was very helpful. We also enjoyed the evening reception and the large selection at breakfast. It's an airport hotel so it wasn't located within walking distance of anything.

It was great. Room was nice sized and clean, bed was comfortable, it is a little dated but well kept, could use a fresh coat of paint and a few touch ups but nothing major. We reserved a premium king room which came with bottled water, canned Cokes, potato chips, pretzels, candy bars and trail mix, plenty of snacks for 2 people. The restaurant/ lounge was nice, drinks are reasonably priced and so is the food, which was very good. We had the pretzels and cheese for a snack and a few drinks. Then we waited for the evening reception which was nice, free beer, mixed drinks, shots and light snacks, it was Nachos this night and a pub mix snack, all included with the price of your room. Then we had dinner which can be ordered room service if you want. We ordered room service, had the chicken philly and fries, the dry aged burger with sweet potato fries and the bourbon glazed salmon with sweet potato puree and a mixed green salad, it was all extremely good. My wife who doesn't like any type of seafood or fish actually tried the salmon and liked it. I have no complaints with the food or room service. The indoor pool was actually warm and nice most places the water is usually cool this water was very warm and pleasant and from 10PM to 12AM it is adults only which was nice. The breakfast is really good, they have a wide variety of food options on the buffet and you can get made to order omelets which were really good. I would highly recommend this place to family or friends who are staying in the Nashville area. I would definitely stay here again. I had a great romantic evening with my wife. Wonderful place for an overnight stay or weekend getaway.

They offer shuttles to the airport. Which was a great convenience. I loved the free drinks in the evening and the breakfast too. The beds were spacious and I truly appreciated the lamps having outlets for me to charge my devices on (fyi, I have a lot of devices to charge)

Rooms are dated, and curtains partially fallen down. But it was a great hot breakfast with custom omelets. Front desk staff were indifferent and didn't want to make an effort to help when asking for my Diamond benefits (water/snack).Except for the gentleman who fixed my receipt when I checked out. He was great!

Almost everything was great but small things matter. For example, the pillows on the bed were awful in our opinion. The shower curtain was poor quality and didn't keep the floor from getting wet. Also there was no exhaust fan in the bathroom and it caused the tile floor to get slick.

The people at the front desk and at the bar/restaurant were very nice. The rooms were clean.

Absolutely fantastic stay, got way more than my money's worth, huge room was very clean and comfortable. Staff was very courteous and professional. Would recommend to anyone staying in Nashville!!!

We had an amazing time and the front desk and staff was so nice. The only reason it is four stars because we had bugs in the sink as though food was stuck in the pipes. Maintenance came bugs went away but were back a couple of hours later. I didn't call again just kept our belongings away from that area. We couldn't figure out the AC it was very loud when it was on. Hotel updates are still ongoing.. Overall the hotel is very nice but rooms are dated, breakfast was really good, all you can drink happy hour was even better. Parking was crazy at night.

We stayed 3 nights. We enjoyed the breakfast and cocktail hours. The atrium was beautiful.The bed was really comfortable. The only thing they needed was maybe a movie out in the atrium for the kids. We enjoyed our stay.

We love this hotel. We enjoy having a separate living room area to watch TV and relax as opposed to having to lay on a bed to watch TV. The table was great for our board games and card games. The complimentary breakfast is phenomenal and we enjoy the free cocktails and snacks and cokes. The only thing we questions during our recent two night stay was cleaning staff did not replenish our towels, wash cloths or coffee. This may have been due to Covid safely procedures but I'm not a fan of having to ask for those things at the front desk. That being said, this is the only hotel we stay at when visiting Nashville!!

Very good service and a great breakfast. The room was showing its age a bit, with the sink and shower fixtures a bit worn out. Otherwise, it was a perfectly good experience consistent with the Embassy Suites brand.

I was only here one night. Room was clean, bed was comfortable, and staff was friendly and helpful. Many usual services, such as the complimentary airport shuttle, were not available, even though the automated recording when you call the property says it is.

The usual Embassy Suites experience we expected. Nice clean room, manager's reception had drinks, dip and snacks. The TEN restaurant had a nice atmosphere, limited but sufficient menu and full bar, the cheesecake was very good. Drinks are way too much- $16. Martini?! Bartender was very nice.

$15/day parking is ridiculous, Hyatt and Hampton hotels next door have free parking

We had a very comfortable and accommodating stay. The staff was friendly and knowledgeable. The room was clean and welcoming. The breakfast was good and hot. It really brought the crowd out. I'd recommend them for a stay.

Hotel is a little older, but maintained fairly well. Housekeeping is on point and front desk staff is attentive. Morning breakfast is great. Prime location right by the airport. The parking is a bit dicey though - It's an uncovered and gated parking lot (not a garage) that runs $16 daily. The extra charge for that is kind of a PITA quite frankly. Otherwise a pleasant stay.

The staff are AMAZING. So incredibly polite and courteous. The shuttle drivers go above and beyond and deserve a raise and some major recognition. I stayed with a bunch of colleagues for a conference and one forgot her phone on the shuttle. She didn't realize until she was at the airport, and the shuttle driver had already clocked out for the day. However he took his personal time and vehicle to bring her phone to her. This was just one instance of a shuttle driver going above and beyond during our time in Nashville. Definitely recommend staying here.

Best place ever. Great breakfast. It was an actual breakfast not microwave food. Happy hour for two hours Free Drinks!!! Staff was awesome

My family and I stayed here for one night of fun. The front desk staff welcomed us as we entered the hotel. We were accommodated with excellent service from housekeeping and the food was good! I will return for personal and business events! Excellent Service!

My family and I stayed on this property between 24-28 Nov 2024, for our first-ever visit to Nashville because of its proximity to the airport and surrounding areas. Overall, I "liked" this property as depicted in my 4-star rating because there were many positives with this visit. However, there were a few areas that prevented me from rating this a 5-star experience. Details to the pros and cons below:



ROOM: In general, I liked the room we stayed in (2 queen suite). The bed was adequate; the room was spacious with that additional living space; the water pressure was perfect; the tv was a decent size with plenty of channels available to us; and the wet bar area (second sink) along with the mini fridge were very helpful to have. On the other hand, when you have that extra living area, you sacrifice space in other areas...in this case, the bathroom was pretty small. Personally, I would rather have a larger bathroom than a larger living area because I enjoy more counter space. Also, the water was draining a little slower than desired in the shower, but it was manageable. Furthermore, the pillows were less than adequate - we tried to use additional pillows for comfort but it didn't matter; we just didn't enjoy the style of the pillow (caused slight neck and head pains). And finally, there was a wood panel that was broken right below the wet bar sink (see attached photo). Clearly it didn't impact our comfort level but I would suspect that details like these should get resolved before anyone occupies a room.



CUSTOMER SERVICE: The employees at this property were phenomenal. Between the front desk staff, to the folks at the breakfast station, to the housekeeping staff (minus one employee - she was grumpy), we were grateful for their hospitality.



PROPERTY (in general): Although this property is on the older side, it is well maintained (definitely not perfect) - the lobby area is nice and beautifully landscaped. I was a little annoyed that I had to pay for parking while staying on this property. I guess we pay for parking no matter where we stay whether it's a separate charge or if it's incorporated into the room charge. I wish, however, this property would reduce the parking fee for people staying longer than 3 nights, as an incentive. Also the location of this hotel is adequate, but I wished there was a more direct (easier) route to Interstate-40. Surprisingly, I didn't utilize the pool or gym areas, but I did walk through both areas and was satisfied with what it offered.



As mentioned earlier, I liked this property overall - the hotel rate was reasonable and the property provides comfort. I probably won't stay at this property again during my next visit to Nashville because I'll want to stay closer to downtown area, but if I needed to stay here again, I wouldn't complain. I'm recommending this property to everyone.

The best part of this hotel is the live music on Friday and Saturday evenings during the evening reception time. He's phenomenal. We stay here frequently for work and between the live music and made to order omelets, it's the only reason we choose this property.

The front desk staff are usually friendly, the breakfast is phenomenal, the restaurant food is great, especially the burger (but some of the restaurant staff could improve on attitude/ customer service - not all staff, just some). The rooms are spacious, clean, and comfortable, but the bathrooms could be updated. The positive outweighs any negative, but that's my honest opinion. Please always keep the live music... it's definitely the cherry on top, and makes for a very nice evening after a long week.

The rooms are great for working. The suite desk allows for me to set up and work. I favor this location because the fitness center is a real work out area, it can handle 5-6 people and still have space. I always like the breakfast omelet. I stay for work then had the family join me on the last night to start our travels. Worked well for both.

The hotel was huge, the atrium was very spacious with plenty of seating. The room was fantastic and very clean. The in house restaurant food was very good. The only complaint I would have is the parking is very limited and if you are going to have to park at the very back of the hotel it would be nice to have an entrance back there at least one we could open with our key cards. Especially if we have to pay $14 a day for parking. We will stay here again though.

The hotel and staff are fantastic but the restaurant there kept the fifth star. We went there for lunch and to watch a little of the game. At first was good, then there was a change of shift while still here and after that nothing. No drinks, no water, no hi need anything, just nothing. I will not go back to the restaurant but I will the hotel.

The room here was very clean, and up to date. The cielings in the bathroom are, oddly enough, rather low which I found interesting. The room was a little muggy and had trouble staying cool. The bathroom was located in the bedroom area, which was a little weird. The bedroom area door does not have a lock on it. The beds were very comfortable though, and the room was very spacious. Every associate we encountered was very pleasant and helpful from the front desk, bar, and everyone working breakfast. We had a very pleasant dinner at the bar area. The food was delicious, and the servings were huge! We did have to pay an extra $14 for parking which was a little annoying.

Had a great experience at the hotel. The room was modern, clean and seemed to be well maintained. The breakfast was great and the evening snacks and drinks were good for just being snacks. Check in and check out were good experiences. Only issue i had is you have to pay to park at the hotel which I think should be free.

They Have Indoors Restaurant Starting At 5 PM . The Hotel Is Way Out Though .. Not Near Downtown Nashville .. Where Most Of The History Of This Beautiful Town Is. It's Located Near Airport .. Best For Corporate Meetings. They Have Many Seminar Rooms For Just That.

We only stayed one night but had a great time. My kids didn't want to leave. The breakfast was the best I've ever had at a hotel. They have fresh made omelets, eggs, bacon, sausage, grits, and biscuits. The kids enjoyed the indoor pool since it was raining out and our plans got cancelled. Happy Hour was great too! The room was clean and staff was great. If I ever come back to Nashville I know where I'm staying.

Our first room had ants! The staff was quick to get us a new upgraded room. They were super apologetic. Location was also good. My family enjoyed the night entertainment. The included breakfast was phenomenal!

Great location. Very busy hotel. Breakfast was good. Room was 6/10. Bathroom fan barely works so it's very moist in there causing damage. Rooms were pretty tight too and there were only 2 adults and 2 kids. Nice pool. Never any towels at pool.



Female Staff was genuinely bothered if you needed anything. Male staff was nicer.

The Embassy is a nice, super clean, hotel neat the airport with an awesome large lounge to relax, mingle, watch one of the many TVs, and so much more. Great ambiance. Breakfast is great and the evening reception is fab!!

Pretty standard for a Hilton Embassy. Front desk and housekeeping employees were always smiling and happy to help. Our room smelled a little funny and the breakfast was passable at best but we would stay here again if in the area. The interior of the building is inviting and the architecture really pleasing to look at.

Really liked this location of Embassy. It's near the airport, but a little off the beaten path. It was quiet and relatively close to the interstate access. In more of a business district, so there weren't any restaurants really close by. But the on site restaurant was good. Staff was great. The hotel lobby has been updated and is nice for sitting. Overall, I really like the location and accommodations and I would absolutely stay here again.

Excellent stay. Clean rooms, great staff. Happy hour in the evening with both alcohol and non alcohol served as well as snacks and live music as well. Best breakfast that I ever had from a hotel. Big shout out to our chef who made our omelets. His said they called him Bethel. He's the best!

Great place , staff is amazing and very helpful. The only thing that was a little hard was breakfast although its a great breakfast the only food offered are eggs ( main dish) and its hard when kids are allergic...we had wished there would of been pancakes or waffles also...other wise a nice place to stay.

We stayed here while my husband had business in town. This isn't exactly what I think of when I think of Embassy Suites. It definitely could withstand an update or complete remodel of the hallways and rooms. The common area downstairs looks to be somewhat updated. There are many exits to the hotel, but only a couple places you can actually enter. We had to park in the very back parking while it was raining and then walk to the feont side where we could finally enter. There is a happy hour for free alcoholic drinks from 530pm to 730pm. There is also a large breakfast with large omletes made for you as you wait. There are scrambled eggs, bacon, sausage, pancakes, grits, gravy, and biscuits on the hot buffet. There's bagels and toast as well.

A good standard of embassy suites, Modern communal areas and rooms, friendly staff. would recommend this hotel if staying by Nashville Airport

Beautiful hotel, clean and spacious room, and very friendly staff. Shuttle service to and from the airport was very convenient. We will definitely be staying again anytime we are in Nashville.

Always amazing service. Jovan is the best!

Embassy Suites are always the best. However, we unbeknownst to us due to COVID the breakfast was not going to be an option. Bummer!!!!

We were on 8th floor, $250+ a room. Didn't use the pool, but it was a nice indoor pool.

+ omelet breakfast was great

+ Love the entrance little room/ living room with table and sink.

+ Bed was comfortable and room nice overall.

+ Lobby staff was very friendly and helpful!

- had dirty trey, but it wasn't a big deal since we didn't use it.

- 2 elevators out 4 down...

- kind of far from everything on location

Another great Embassy Suites hotel.. easy access to hotel near business district. A little drive for food and entertainment. Rooms are good size maybe could use some updating. Great friendly staff even during this crazy pandemic. Would come back for another future stay 😁😁

The breakfast was well prepared by the cook. We have make to order omelet and biscuit, sausages, bacon and other cold items. The breakfast is still in almost full swing in the midst of the pandemic. Evening reception has been reduced to only essential snacks with beer and wine. The lobby and dining area is spacious and welcoming. Check in was easy and speedy.

This was a great experience for me! My room was very nice. I appreciated the reception every night too! The restaurant was also very good. For location, it was good for me because it's only two blocks from my office. They have a fantastic breakfast too! There's a chef there to make omelettes and there is a really good selection of other food.



The only issue I had is that you have to pay for parking. They charge you each morning for the previous night's parking. Honestly, I wouldn't mind as much if there was something worth paying for. However, you pay for parking and then there are signs telling you to park at your own risk. In other words, there isn't security. What are we paying for? If you're paying over $100 a night to stay there, they should provide parking free, or if they're going to charge for it, there should be a security guarantee.



Anyway.... I'll probably stay again because it's convenient to our office and I like the overall experience. It was nice ti feel valued.

First of all this is a very large hotel with a large ballroom convention area and restaurant. But all the rooms are on the small side especially when you think about what you're paying for him. There's no large suites left in the hotel apparently they've taken those and divided them into smaller rooms. The room seemed slightly dated when you kind of sat down and looked around. But if you're not really paying attention everything looks fine. Nice views really cool atrium area in the middle. Lots of elevators that are quick. And the staff was friendly for the most part. Parking is little interesting especially if you're pulling a trailer have a larger truck.

This hotel was very friendly had a nice smell upon arrival. We're used to staying at 4 star hotels, but this time I decided I was tired of paying all extra resort and parking fees, basically feeling robbed after check out. This hotel offer very good buffet breakfast for free and free parking. They also have happy hour even on weekends. Everyone and everything was perfect.

Beautiful hotel, friendly staff, and great complimentary services! Staying a little further from downtown, we were able to stay for 2 nights for the same cost as 1 night in a downtown hotel! The Monarch shuttle to downtown was a great perk, and they also had friendly drivers!

As usual, high quality rooms, quick elevators, friendly service. Parking is the only drawback - if you don't get there early you have to park in the back and walk all the way around (almost to the front) to get to a door that lets you in. Hopefully, you won't be there during a rain down poor. Otherwise, very nice.

This is absolutely beautiful! Accomodations and Amenities were perfect. The reception every night and the breakfast buffet was awesome. I will definitely be staying again! Highly recommend!

I stayed here for a work meeting and the staff here was very courteous. The room was nice and the bed was comfy. The complimentary breakfast is definitely a plus. The staff working when lunch was served were very attentive and friendly. They have an indoor pool and a nice fitness center that I took advantage of using. They also offer a shuttle to the airport every 30 mins.

Great experience. Clean hotel with friendly staff. They offer shuttle service to downtown. Located near airport. Hotel has great, made to order breakfast. Also has a restaurant/bar. Pool area was nice with a small outside seating area. Only down side is room was close to airport side and highway which you could hear. Noise was not awful but enough to drop down a star. Would highly recommend to anyone.

Embassy suites never fails with its always up to date appearances and vast amenities. This one in Nashville is very close to the airport-however you cannot hear the planes taking off. The staff at this particular embassy was exceptional in every way. Thanks for another great stay!

Lovely hotel with balconies inside for every room. Complimentary wine and light snack at check in. Complimentary breakfast with omelet station. Stayed in 2 room King suite. Very spacious, clean, and comfortable bed. Indoor pool as well. Would definitely stay again.

The hotel was beautiful and beds comfortable. We stayed on the top floor (9) so we had a wonderful view. The included breakfast was fantastic, and the reason I booked this hotel. Made to order omelet bar, tons of hot and cold breakfast items to choose from as well. I've included a few pictures of our rooms view.

I loved it here! The staff was amazing! The cleanliness of the hotel was on point. There was really no need to leave the hotel. The only downsides are the beds. I had a hard time sleeping because the bed was sooooo uncomfortable. I'm not sure if it was wayyy too firm or just time for new mattresses... And the pillows were not pillows. They almost disintegrated once laid on... That was upsetting for me. Also they charge to park. If you are a guest of the hotel, I don't think you should have to pay an almost 20 dollar parking fee! And my fiance and I drove separate vehicles. I was excited to see they had a Starbucks coffee machine! I just wish they had more options besides regular and decaf... Also, the front desk didn't pay much attention to the creamer needing refills. Other than that, I absolutely loved my stay! Pool, gym, bar, restaurant, computers, so many accommodations, loved!

We really enjoyed our stay here - staff was all very friendly and the entire facility was nice. Rooms were clean and looked to be well maintained.



The breakfast was one of the better hotel breakfasts I have had. They had omelets to order, and a good selection of other food.



In the evening they had live music and snacks, along with drinks (1 free per person).



The suite rooms were large and had good amenities. The shower was warm and had plenty of water pressure.



The pool and workout room was nice, there was enough workout equipment to get in a decent workout. The pool was noisy when busy but that's expected.



We felt safe while on site, the hotel is also in a business park and away from main roads. We felt comfortable leaving our vehicle in the parking lot and had no issues.



We would absolutely stay here again in the future!

Very good Embassy Suites. I would highly recommend it. The restaurant is very good the Manager's reception is very good. The fitness center is excellent. The rooms are very nice,roomy and quiet. One of the better Embassy Suites.

I personally had an excellent experience at this hotel.



I had previously requested an upgrade if available, but the hotel didn’t have that. Instead, to make up for that, they gave me a giant bag filled with a variety of premium snacks and candies and drinks. I was incredibly overwhelmed and grateful for the hospitality.



They do charge for parking, but it is only $14 a night. The large rooms have one room dedicated as a bedroom with a large TV, and another room with a giant couch, a desk, and a TV.



Breakfast here is top notch. They do made to order omelettes as well as other hot items, baked goods, cereals, and drinks.



He was incredibly easy checking in and out of this hotel, and I highly recommend staying here again if you are looking for a place close to the airport that is still high-quality!