Sheraton Music City Hotel

Sheraton Music City Hotel

Unavailable
1 2 3 4 5
Good
1.3 miles from BNA
777 McGavock Pike, Nashville, TN, US

Overview

4.3

Book Cheap Airport parking at Sheraton Music City Hotel near BNA

Address
777 McGavock Pike, Nashville, TN, US
Google Map
Sheraton Music City Hotel
1 2 3 4 5
Good
777 McGavock Pike, Nashville, TN, US

Amenities

Google Reviews

4.3
Good
1 2 3 4 5
(Based on 2456 reviews)
John Winningham
1 2 3 4 5
This hotel is a lovely wonderful place. When you first walk in you see a very majestic elegant dining area. This place has a very elegant look to it when you look in the front room the chandeliers stare back like a star in the night and as you go deeper into the hotel you see that the pool the spa is outstanding and wonderful. All the staff here is very helpful very polite and very knowledgeable of the area.if ever you're in Nashville Tennessee come to the Sheraton music City hotel it's the only one me and my family stay at I recommend it to all of my friends and you should too
Patricia Morgan
1 2 3 4 5
This hotel is exceptionally clean and the service is AMAZING!!! Even in the midst of a global pandemic, I felt safe and cared for. It's evident that the rooms were deeply cleaned and sanitized. Also, the safety precautions in place were evident throughout the facilities (i.e., signs to practice social distancing, flyers for face covering, etc.). This will become my weekend getaway spot.
Abel Rivera
1 2 3 4 5
This hotel has a gorgeous property, is pet friendly, but is showing its age. Close to the airport if you want to get out fast. Has shuttles so convenient.
Kim Nichols
1 2 3 4 5
Beware!!!! I called to reserve our room. The gentleman I spoke with booked our room. Told me it would be $326.55. Checked in and we ended up leaving a day before were suppose to. Checked my bank account they had taken $348.62 from my account. And in a separate transaction on the day we were suppose to check out there was a $4.55 charge. We had checked out the day before. I call the hotel to find out why I was charged more than what was told to me and why the other transaction had occurred. I get told oh the extra for your room is parking. And they’ve still yet to figure out why the $4.55 was charged to my debit card. They said they’d have to check receipts. “ I WASN’T THERE DURING THIS TRANSACTION “ we were already home on that day. So now I’ve had to leave a message for the accountant for him to review. And yet still no phone call from him.
Jkira Christman
1 2 3 4 5
Staff was very inconsiderate about the issues I was having after I checked out of my hotel room regarding funds . Hotel was very nice but as a guest I was not treating with the respect & consideration I felt like I deserved by the employees .
Debbie Garcia
1 2 3 4 5
I was really excited to spend the night here for my husbands birthday this passed weekend but our stay was probably the worst stay we’ve had so far . The hotel seems like it was 4-star back in the 80s or something but now it’s almost like a two star hotel. The room was not really cleaned the bathroom was disgusting I almost didn’t shower there but we’ve traveled 6+hours in the car to get there . It was just not well kept and carpet was dirty our towels were dirty . We have An all electric car and you guys couldn’t even accommodate for us to be able to plug in to your building (which we only need a regular outlet ) but other hotels nearby had told

Us we could . There was a parking charge which it wasn’t mentioned Anywhere until we checked in . Parking was super far from our room.. would not recommend to anyone
Brad Reed
1 2 3 4 5
Comfortable and clean. Got a 63 dollar rate for the weekend. They had 60 open rooms with balconies overlooking the pool and I got a balcony overlooking a roof. I tried to change but they were not going to let that happen. I definitely got my money's worth. Great fitness room. Really nice looking indoor pool and spa...... that was closed
Anthony Williama
1 2 3 4 5
Beautiful clean and absolutely wonderful! The staff were very courteous and the room was great! My wife and I spent 3 nights there for our wedding anniversary, when I let the very nice lady at the front desk know this, she immediately gave us an upgraded room! Very thoughtful and very very much appreciated! Thank you to everyone at the Sheraton Music City establishment!!!
Casey Dufurrena
1 2 3 4 5
Had an awesome experience with this hotel’s valet and customer service team. Reese, our valet driver, literally sprinted to get us our vehicle to get us to the airport on time. He was super courteous and efficient the whole time and we just made our flight thanks to him. Very impressed! Thanks again, Reese!
Tiffani Kreft
1 2 3 4 5
Beautiful hotel. Great customer service. Clean rooms. Fantastic food. Unbeatable price!
Laura Prater
1 2 3 4 5
Great service. The pool area was a little dirtier than expected, but room is nice and clean.
Mario Montalvo
1 2 3 4 5
Good service, professional staff, good place to stay overall. I was satisfied in every aspect of my stay. I would recommend this hotel to all business travelers or for family stays.
Cheryl Leonard
1 2 3 4 5
I had reservations for 3 rooms it took the desk clerk 20 minutes to find the reservation on the 3rd room. We needed extra bath towel and wash cloth and needed to report that the toilets were not flushing correctly...but no one ever showed up at the front desk....the bar stays open till midnight so at 1:30 in the morning people who had way to much to drink was continuing their party in the hallway
Sabrina Polk
1 2 3 4 5
Love the open courtyard in hotel center w/ balconies. Fresh air and privacy looks and feels beautiful, especially at night, because of awesome lighting within lovely landscaping. Safety and customer service are both top notch, in a clean and contemporary environment, that sits in a private location.
Ricky Gehret
1 2 3 4 5
Prices at the Sheraton Hotel maintain the same rates. Although after checking into a 2 bedroom. We noticed only 1 towel left in the bathroom. We called about having 2 more towels delivered, we were told sorry but we have to come to the front desk to get any towels. Standard in my opinion is at least 2 towels or 4. But if we request more than the one they provided, the inconvenience falls on the customer to go get more. At that point when does the room rates reduce if customer service isn't part of the room fees anymore?
Cynthia Murrah
1 2 3 4 5
We love this hotel! They make you feel as if you are the only customer they have. We try to stay here every time we fly out of or into BNA. Awesome shuttle service. Great sandwich in the restaurant. And the room was immaculate. Huge room with king bed, sectional sofa 2 nice chairs. Large desk that could be used as a table. Refrigerator, coffee pot, light up mirror in the bathroom and oversized glass enclosed shower. 2 sets of sliding glass doors go out to a balcony with four chairs for enjoyment. The bed was heavenly!! I want one at home. The hotel must have given us an upgrade and we are fine with that! We will be back!! Soon!
Andrea Mason
1 2 3 4 5
They messed up my rewards for my free night... But I came back and paid cause I love it here clean rooms staff is amazing, considerate, and friendly. I highly recommend I have stayed here a total of 6 times and it's been a great expirience.
Jordan Rush
1 2 3 4 5
You can tell that the staff here is well trained. The are very personable and friendly. The only issue I had was with the cleanliness of the room. There were a few long stands of hair in the bathroom along with some mold. Not horrible but given the quality of the property overall I was surprised.
Mitch Storey
1 2 3 4 5
First impression was very nice, which ended the moment we stepped off the elevator. The shower barely worked, the coffee maker had no coffee, and the walls were paper thin, so could hear everything outside and upstairs. That doesn't warrant just two stars though... What DOES deserve the 2 stars is that the door lock was broken... the deadbolt from the inside was broken off, and there was a bug infestation. Yuck
Jason Garrard
1 2 3 4 5
Beautiful building, awesome front clerk, very clean room... But the best part was dinner... Carry out style due to the Covid-19... The food was wonderful! But the best part was Lori... She is definitely one of a kind, her customer service and professionalism is hard to find ... Thank you for the great experience!
AAR MEDIA
1 2 3 4 5
This hotel was absolutely phenomenal to say that. The staff was so accommodating during a bad time for our country. I came to Nashville hoping to enjoy the city but with everything shut down I had to stay within the hotel. The gym had everything I needed to get a good workout in. The pool was perfect temperature and so was the hot tub. I got an amazing deal online for the room and I was able to bring my dog for A fee. It is the perfect distance from the city without all the hustle and bustle. Do you self a favor and choose this for your hotel.
Leslie Bishop
1 2 3 4 5
This is a very nice hotel. When you walk in there’s a fireplace with a huge Hearth to sit on. With y’all ceilings. There are multiple sitting areas in the front by the fire. The breakfast is really nice, with lots of seating in the breakfast area. The rooms are very clean. They have a closet with a fridge and microwave and coffee maker. And then a big closet before you head into the room. The bathroom vanities are very nice. I thought they were granite but they’re not. I WILL BE BACK VERY SOON!!! LOVE THIS PLACE!!
Gerald Moorman
1 2 3 4 5
This is a plush high quality hotel where you are the staff's most important concern. They offer all the amenities you need and more. The hotel is elegantly decorated. There's an indoor swimming pool and an outdoor swimming pool as well as a hot tub, restaurant, bar, convenience store, meeting rooms from small to large capacity and exercise facilities. The concierge will plan your day site seeing, museums, historical sites, shopping, adventures, golf and more. Nashville is a thriving metropolis and is rich in history and it's Music City. The hotel is conveniently located and minutes away from so many tourist attractions and historical sites and the airport. The rooms are elegant and comfortable. We had a wonderful time and were treated like royalty. Can't wait for a return visit.
Mina Ruby
1 2 3 4 5
To be honest, I just LOVE this hotel overall. The receptionists there are nice. The bar/restaurant there is awesome. And the food and drinks there are so delectable I enjoy the hell out of it. The hotel rooms there are so nice i love them, even with the balcony. I love the design of the shower because of the sliding glass doors. And the hot tub there inside the fitness center is so warm and comfortable I just enjoy it.
Heather Greenwood
1 2 3 4 5
Giving this hotel 1 star or saying the experience was poor is a huge understatement! Room was just average.. nothing fancy. My major complaint is with customer service/staff. My husband called 3 days after checkout to request an itemized receipt be emailed to submit for work reimbursement.. Later to notice we were charged again for the stay! Upon notifying hotel of these unauthorized charges, we were told the girl was new and did not know what she was doing. Several hours and numerous phone calls later, we were advised the money (several hundreds of dollars) would be refunded but could take several business days. Totally unacceptable for a place of business to retain payment information and later make unauthorized charges. Never again will we book with a related affiliate.
Mann Singh
1 2 3 4 5
Nice hotel ! It’s very close to airport hence very convenient for short business trips.. staff at reception was very helpful and nice.. parking is not free in this hotel... room was spacious and clean.. hotel restaurant is nice and food was good... overall good experience during stay...
Marcia Cloud
1 2 3 4 5
The lobby is beautiful and huge. We were there for a convention and this place was an awesome space for it! The staff are VERY helpful and courteous. The downfall is in the details: we had to call for maintenance to come tighten a very loose toilet seat. There was no place to hang a hand towel or the bath towels. There is no microwave and the fridge is not super cold. The whirlpool and indoor pool were lovely, except the whirlpool timer would not work so no jets. The exercise equipment was very nice and varied. The VERY BEST experience was with the valet staff that helped us ALL the way to the room and when it had to be changed, took the old keys back to the front desk and, not only brought the new ones back, but helped us move all our luggage to the new room. THAT kind of service I have not seen in MANY years!! KUDOS, young man!
Derek Mehraban
1 2 3 4 5
This hotel is wonderful. Especially the staff! The care, concern and hard work of the staff was so above and beyond. We had numerous meals hosted in the large hall and they ran very smoothly. Jen was such a gracious host and I can't remember all the wonderful servers, I do remember Jose who was very kind and conscientious. The food was also delicious, hot and served with care. This was one of the best hotel food services I have ever had, and I've eaten at many large hotel events.



Our room was also well kept, clean and very comfortable. This hotel is close to the airport and was super comfortable. I used the fitness center and the lobby had large TV's so you could watch the game with friends. Thank you Sheraton Music City!
Max Morrow
1 2 3 4 5
I stayed here on business for three nights in December. It was a well kept and the staff was friendly and helpful. The room was clean, but nothing special.



The two factors keeping me from giving 5 stars were the dated room and very limited gym. There were only free weights and a few machines.
HS Overman
1 2 3 4 5
Very nice and clean. Room prices reasonable, but any added items, including food a bit pricey. $10+tax to park. Staff were all friendly and helpful. Food service manager was a delightful lady and a blessing to our family group.
Jamie Householder
1 2 3 4 5
Not what you would expect from an overpriced hotel, with not as many luxury features as other hotels in Nashville. Location is only convenient to the airport really, and it's down a sketchy looking road that makes you think horror movie. 3 stars is generous - maybe it should be 2. Well the sheets and pillows carry a lot of weight - we'll leave it at 3. Won't be back, however, unless I get a super-cheap price.
Minister Darcell Streeter
1 2 3 4 5
Hotel is nice. Rooms are pleasant and bed was very comfortable. Staff is pleasant. The hotel is beautiful and quaint when you enter in...true to a Sheraton lobby. The shrimp and grits from their Old Hickory restaurant was tasty but grits were a little thicker than I like. Peanut Butter pie was good. Although I was there in December, the restaurant was too cold for me to really enjoy myself, but it is a very sexy place..dim lights etc.
fly78guy201
1 2 3 4 5
Excellent airport hotel, friendly staff at the front desk and van drivers and Car Valets are friendly and well trained, extremely welcoming! Great place to conduct business. My only issue would be housekeeping is a bit noisy and banging on doors before guests are scheduled to leave! I would still recommend this hotel!
Geri Zimmer
1 2 3 4 5
If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!



Wonderful lobby. Truly helpful front desk. Rooms were clean, and soft. Pillows to sheets and bedding were great. Did not get to try dinning there but the venues looked interesting. Had a work out room and indoor/outdoor pool.
Bryan Castillo
1 2 3 4 5
I thought this was going to be a typical near-the-airport hotel. Boy, was I wrong. This location has had a VERY recent renovation/refresh. They beautifully blended the wood paneling in the large lobby with modern decor and furniture. The rooms are nicely appointed and I thought the beds were large and comfortable.



The hotel lounge was closed on the weekends, but my Titanium status was recognized and I was provided hot breakfast in the restaurant for all 4 guests staying in the room. The breakfast was a buffet style of quality hot food (including two types of eggs, bacon sausage, grits, biscuits & gravy) , cold charcuterie, and the normal assortment of muffins and pastries. The server poured orange juice and coffee for everyone and left a decanter of coffee for the table, which was a nice touch. The server was VERY attentive and offered cups to go for our coffee at the end of the meal.



There's also a fitness center with both an outdoor and heated indoor pool.



I would definitely recommend this property if you're in the area.
Dale Hobbs
1 2 3 4 5
This is a review of the parking exclusively: I parked here for a trip I went on through a different website. Very amazing and open parking! The Vallet guys when you check in are so amazing too! They are super friendly and helpful. The shuttle service is also very nice: I was very happy with the ride to/from the airport! 10/10 parking experience!
Bulan Carlson
1 2 3 4 5
The hotel is definitely an older building but in a good condition. The staff was very friendly, ranging from the check in associates to the restaurant staff and the valet attendant. This hotel is priced well but it is located near the airport. From my room, I can hear the sound of the plane. The room is priced well and it's near the airport. It is convenient being near the airport.
Justin DelVecchio
1 2 3 4 5
Absolutely spectacular! Sheraton hotels are always top notch but this one in particular was special.



Aside from the normal exemplary service, we had the pleasure of meeting Michael Self at their hotel bar. I simply cannot put into words how amazing Michael's service was throughout our entire stay. Truly an expert within his craft, and an amazing resource for narrowing down what to do/not to do within the Nashville area. In fact, his impeccable service and spot on recommendations were the entire reason we extended our trip by 2 days.



10/10 the only place to stay in Nashville by a landslide. Great people, multiple professional shuttle services for downtown and the airport. This will definitely be the only place we stay during future visits. Be mindful that certain room discounts exist and the hotel is happy to accommodate almost any imaginable requests.



Michael, if you're reading this at some point then thank you for turning our vacation into a once in a lifetime experience!
Kent Siefert
1 2 3 4 5
Wonderful lobby. Truly helpful front desk. Rooms were clean, and soft. Pillows to sheets and bedding were great. Did not get to try dinning there but the venues looked interesting. Had a work out room and indoor/outdoor pool.
Lisa Lynn
1 2 3 4 5
My husband went in. The people were rude to him. I booked through the phone. We checked in and after my shower it took 30 minutes for the 2 inches of water to drain out of the shower enough for me to finish it. Then we waited 30 more for him to be able to take his. The shower grout was molded and cracking and the ceiling had spots of black on it above the shower. They were full so trading rooms was no option. The cleaning staff were more friendly than the receptionist. So disappointing. Will not return here again. I paid $230+ for that experience.
Pxie Petal
1 2 3 4 5
Absolutely gorgeous, staff was extremely friendly and helpful and our rates were excellent. Their bar is comfy and cozy and the terraces are lovely. Beautiful hotel.
Codi Hoffman
1 2 3 4 5
The Sheraton is the epitome of luxury. I spent my morning relaxing by the outdoor pool enjoying the lush landscaping and beautiful weather. Everything was clean and the staff was very helpful. The tv programs are the best part, anyone could spend endless nights channel flipping through the many channels the Sheraton offers. Really enjoyed the Mario Lopez extras watched every one. Will be returning to see the new Mario Lopez summer movies.
Brooklyn Andahl
1 2 3 4 5
Very nice hotel for the price. Very nice staff. I booked a courtyard view but when i got there to my room it was the courtyard view so i went to the desk and told him that when i booked it said i would have a courtyard view so he very quickly changed my room for me so i could get the view! So nice about it too! Thank u Andrew! Lobby was nice, beds were so comfortable. Nice spacious rooms. Elevators do need to be cleaned and i do think that the outdoor pool should close at 10 instead of 9. i think 9 is too early. That doesn’t give u a chance to enjoy the pretty lights and courtyard at night! Got home from dinner at 8:30 and it would have been so nice to relax in the pool for an hour and then go to bed. So that was my only disappointment.
Select Dates
Sheraton Music City Hotel is unavailable to book on our website. Search for other parking options available at BNA.