Wonderful lobby. Truly helpful front desk. Rooms were clean, and soft. Pillows to sheets and bedding were great. Did not get to try dinning there but the venues looked interesting. Had a work out room and indoor/outdoor pool.
My husband went in. The people were rude to him. I booked through the phone. We checked in and after my shower it took 30 minutes for the 2 inches of water to drain out of the shower enough for me to finish it. Then we waited 30 more for him to be able to take his. The shower grout was molded and cracking and the ceiling had spots of black on it above the shower. They were full so trading rooms was no option. The cleaning staff were more friendly than the receptionist. So disappointing. Will not return here again. I paid $230+ for that experience.
Absolutely gorgeous, staff was extremely friendly and helpful and our rates were excellent. Their bar is comfy and cozy and the terraces are lovely. Beautiful hotel.
The Sheraton is the epitome of luxury. I spent my morning relaxing by the outdoor pool enjoying the lush landscaping and beautiful weather. Everything was clean and the staff was very helpful. The tv programs are the best part, anyone could spend endless nights channel flipping through the many channels the Sheraton offers. Really enjoyed the Mario Lopez extras watched every one. Will be returning to see the new Mario Lopez summer movies.
Very nice hotel for the price. Very nice staff. I booked a courtyard view but when i got there to my room it was the courtyard view so i went to the desk and told him that when i booked it said i would have a courtyard view so he very quickly changed my room for me so i could get the view! So nice about it too! Thank u Andrew! Lobby was nice, beds were so comfortable. Nice spacious rooms. Elevators do need to be cleaned and i do think that the outdoor pool should close at 10 instead of 9. i think 9 is too early. That doesn’t give u a chance to enjoy the pretty lights and courtyard at night! Got home from dinner at 8:30 and it would have been so nice to relax in the pool for an hour and then go to bed. So that was my only disappointment.