Do not, under any circumstance, unless you are okay with waiting over an hour for a bus to pick you up at the airport to return you to your vehicle.
First time using and it was great experience! Easy to use.
Had an issue getting out but after about 30 minutes staff was able to find our reservation and manually let us out. Would use again tho. It was very convenient.
The waits are getting longer each trip. You will see locations 1 and 3 4 to 5 times before you get a ride from the East terminal.
Had a 3 day parking pass that was not honored, even though it was well within date (September 2022)
I've parked here dozens of times over the years.... nothing special, but really appreciate the loyalty program and the ease of parking and getting to and from the airport.
I went on my first flight in June 2021 since the shutdown and was excited to travel again. Great trip but when I returned and started my car it sounded like my exhaust system was gone...very loud. It was midnight so I drove home and looked at it the next morning. Someone had tried to cut out my catalytic converter. Fortunately they didn't succeed, but I had to spend $200 having it welded back together. Replacement was $1500. I found out this is an on going issue all over because the thieves can get a couple hundred dollars for the precious metals in the converter. While I don't hold the Parking Spot completely responsible, I do expect my vehicle to be in the same condition as I left it and for security to be robust enough to prevent this sort of thing. I mean cutting through metal is not quick or quiet.
So I'm leaving this review to let everyone know that you're parking at a garage at your own risk...they take little responsibility for the security of your vehicle. They did refund me the cost of the stay which is more than they had to do, but didn't make me feel like they were going to do anything to prevent a future occurrence.
I'm not sure if I'll be comfortable enough to park at this location again in the future or not. I may just start taking an Uber to and from the airport.
Clean and quick pick up of customers.
Use to be a nice place to park , the shuttle service to and from the airport can be very very delayed , I guess not enough drivers or shuttle vans ?
I loved that there were many places to charge an electric vehicle - especially in covered parking. It was nice to come back from my trip to a fully-charged vehicle, and for a more than affordable price. Anytime I am flying out of STL, I will park at the Parking Spot-East.
Quick and Easy is how I describe it. I reserve a place online. I get a scan code to enter and a scan code to leave. It couldn't be simpler. There is always plenty of parking and a shuttle readily available to take me to the airport without delay. Pick up at the airport is just as easy.
Much nicer & easier than any other parking garage! Shuttle you to the airport within minutes. And they have water waiting for you when you check out. Talk about extra service! This is the only parking garage that will pick you up right at your car on surface parking! No trudging luggage to some pick up shelter 1/2 mile down the gravel parking lot row! Always neat, clean & professional! And excellent rates. Love this place!
I like the easy accessibility to I-70, a shuttle was available to pick me up as soon as I arrived and a shuttle was waiting when I returned from my trip to take me back to the lot. The drivers were courteous and drove safely. I also feel that the daily rates for uncovered parking were very reasonable and I like the option to reserve a spot ahead of time by using the app. Great experience all around.
It was so easy to sign up & pay in advance, and then assign cost to appropriate expense agency. I loved the fact that they gave me a card with my parking spot location. Made it so easy to check out.
I really like The Parking Spot East. The employees and friendly and helpful, they are on the spot ASAP to pick you up and get you to the airport. I feel safe with leaving my car there. I also like that there are always vans coming through at the airport to get you back over to your car when your trip is over. Checkout is easy and I like the free water when I leave! :)
Best choice if flying Southwest. It is a little farther than the other parking spots, but they have excellent shuttle service that more than makes up for the additional distance. Staff is always courteous and professional. They have an excellent app and awards program. Covered, uncovered and Onsite car detailing, valet parking. Luggage assistance and complimentary bottled water when leaving. There is a substantial discount if prepaying a reservation.
Used Parking Spot East and prepaid with the app. It was very easy and convenient. Just added the code to my phone wallet and zipped in an out. Shuttle was available quickly too.
plan for plane delays if traveling with questionable weather. I prepay online and last flight was weather delayed 2 hrs and paid a substantial penalty for late check out.
The Parking Spot East provides a safe environment for me and my vehicle. The drivers are friendly and both picked me up and dropped me off right at my car and helped me with my luggage..... I didn't even reserve the most expensive option to get this exceptional service ( I had the least expensive "uncovered" space). I always use this lot when I fly from the St. Louis airport. The new App feature that summons a shuttle after I retrieved my bag from luggage claim is an added bonus! I didn't have to wait at all to get a ride back to my car!
We waited outside the airport for 35 minutes for a bus to show up once we arrived in St. Louis. Once the bus finally arrived, the driver chuckled as we got on, and no one was allowed to stand. There were probably 30 people waiting for another bus. The man driving told them he'd be back in 20 minutes. Getting two stars because we appreciate the covered parking and price, but would rather pay a few dollars extra and have a ride quickly. Disappointed.
We’ve used this lot a few times now and have found it to be perfect for our needs. The shuttles are always pulling up right behind when we park and the drivers have likewise been eager to help load luggage onto the shuttle. The drive over to the terminal is quick and stress free. On our returns the shuttle is there even on late night arrivals. Outstanding service!
Great location. I had a quick pickup upon entry to take me to the airport and an even quicker pickup when I got back to take me back to my car. I paid beforehand and getting in and out was a breeze. I knew the parking spot number and a woman at the office took me and my luggage in one of their cars right to my car so save me the long walk. Great experience all around.
The sign said $9.95 per day for parking. With fees and miscellaneous taxes, that are not posted, it actually cost $12.00 per day plus fractional increments. Completely misleading!
So colorful building I use it as a road mark!
So colorful building I use it as a road mark!
Nice place to park if your flying out of town. Always staffed around the clock and very frequent shuttles to and from.