I loved using The Spot parking and shuttle service. No need to deal with airport traffic. Shuttles were available and clean. Drivers were friendly and helpful. Great service. And our truck was secure.
Like this a lot. I used to use the airport parking lots but the pickup was always a headache. I had to beg other shuttles to drop me off in the airport lots because the airport shuttles never came multiple times(sometimes I waited 45-60 minutes and never saw one for my lot). The Parking Spot service was much easier and I saw multiple shuttles from the same Parking Spot location in a short period of time.
I went to Vegas for 6 days and left my car here. I chose covered parking because I didn't want any issues when I got back to my vehicle. I do not have anything negative to say. The shuttle picked us up within 3 minutes each time. Everything went well and I would park here again and again.
Transport from garage to terminal and back was quick. Less than a minute wait both times. Drivers were very courteous. Definitely worth the price.
Best place to park when flying out of St. Louis, especially when flying Southwest. Employees always personable. Nice they provide you with a bottle of water when you exit.
My shuttle driver was a gentleman named George C. Super person. Truly enjoyed my conversation with him.
Best choice if flying Southwest. It is a little farther than the other parking spots, but they have excellent shuttle service that more than makes up for the additional distance. Staff is always courteous and professional. They have an excellent app and awards program. Covered, uncovered and Onsite car detailing, valet parking. Luggage assistance and complimentary bottled water when leaving. There is a substantial discount if prepaying a reservation.
I was gone for 7 days while leaving my car at their lot. Car was in one piece. And the attendants on both rides were nice, helpful, professional, & quick. I will definitely be using this service again in the future!
Great experience. Parked my car there for a week. Shuttle dropped us off and picked us up at our car helped get our suitcases to the car. Shuttles were easy to find at the airport
Good parking service. The shuttle doesn't run regularly but they are fast when you call them.
Fantastic experience! The facility felt very secure and was well maintained. The drivers were super friendly and very helpful. We barely had our luggage out of the car before a shuttle pulled up to take us to the airport, and the driver literally stopped and got out to walk down to the car and write down what space we were in for us. When we returned, there was zero waiting for a shuttle back at the airport, and the driver even helped us load and unload our bags and dropped us off right at our car. Weekly rate was reasonable, and checkout couldn't have been easier. Nothing but good things! We'll definitely be using them again next time we fly!
Why didn't I use them sooner. Super easy pick up and drop off. Best prices. Car lot was safe and secure. I used regular airport parking last time and waited forever for shuttle, the parking spots shuttles were constantly showing up. East lot is for southwest flights.
It was easy to get to the east parking spot. The shuttle driver was super nice and helpful. It felt clean and safe. Nice experience to come and go from with the chaos of travel.
So colorful building I use it as a road mark!
Had an issue getting out but after about 30 minutes staff was able to find our reservation and manually let us out. Would use again tho. It was very convenient.
First time using and it was great experience! Easy to use.
Clean and quick pick up of customers.
So colorful building I use it as a road mark!
Quick pick up. Quick shuttle out. Regular shuttles. It’s great
Easy experience, particularly with the app. QR code to check in and check out. Shuttle saw me arrive and waited for me by my spot. I've used uncovered and covered and every time has been a good experience. Used the dedicated pickup area at Terminal 2 upon return. Had to wait for the East shuttle seemingly longer than others at the airport for pickup. But maybe that was just a one-off.
NOTICE: if you are flying out of terminal 1, do not park here. You will have to call dispatch and wait for about 20 minutes for a shuttle to get you upon arrival (45 mins from time of calling until getting to my car). If you are okay with the wait, then go right ahead. Good overall experience!
Convenient and efficient. Have had only one frustrating experience with a shuttle driver, otherwise usually great, efficient people. Just know the site is ticketless. I found the directions confusing but you can either use their app OR swipe a credit card for entry.
The folks at PSE were very kind to me recently when I was in jam, and I just wanted to say thank you to Brian and the lovely lady who was working dispatch at the time (who's name I unfortunately didn't get). I came back to a dead battery after a long travel day. They went above and beyond to get me home when they could have easily threw up their hands and said "not my problem". Thank you again for letting me be your problem!
I accidentally paid with the wrong card on my app when checking out the other night and didn't realize until the next day. I called and Deidre was not only able to help me out, but was extremely nice the whole time. Aside from this interaction, the lots are always clean and the drivers are very polite and accommodating.
Convenient spot to park before hitting airport. Buses used to follow you as you pulled in, but since have stopped, which stinks, because now you have to chase a bus down. Paid extra for covered parking. Will continue to use garage, just wish buses were more attentive.
Used Parking Spot East and prepaid with the app. It was very easy and convenient. Just added the code to my phone wallet and zipped in an out. Shuttle was available quickly too.
Shuttle service is prompt, short wait times if any. Drivers are extremely helpful w luggage and courteous!
Much nicer & easier than any other parking garage! Shuttle you to the airport within minutes. And they have water waiting for you when you check out. Talk about extra service! This is the only parking garage that will pick you up right at your car on surface parking! No trudging luggage to some pick up shelter 1/2 mile down the gravel parking lot row! Always neat, clean & professional! And excellent rates. Love this place!
Great place to park, easy shuttle service makes this a great option. I highly recommend the app to reserve your spot and pay in advance. With the app, quick in and out.
The Parking Spot East provides a safe environment for me and my vehicle. The drivers are friendly and both picked me up and dropped me off right at my car and helped me with my luggage..... I didn't even reserve the most expensive option to get this exceptional service ( I had the least expensive "uncovered" space). I always use this lot when I fly from the St. Louis airport. The new App feature that summons a shuttle after I retrieved my bag from luggage claim is an added bonus! I didn't have to wait at all to get a ride back to my car!
Great location. I had a quick pickup upon entry to take me to the airport and an even quicker pickup when I got back to take me back to my car. I paid beforehand and getting in and out was a breeze. I knew the parking spot number and a woman at the office took me and my luggage in one of their cars right to my car so save me the long walk. Great experience all around.
We’ve used this lot a few times now and have found it to be perfect for our needs. The shuttles are always pulling up right behind when we park and the drivers have likewise been eager to help load luggage onto the shuttle. The drive over to the terminal is quick and stress free. On our returns the shuttle is there even on late night arrivals. Outstanding service!
Great place to park. Shuttles can be hit or miss depending on your driver, but the place is excellent for off-site Airport parking.
Plus, who doesn't like black polkadots on a yellow field?
plan for plane delays if traveling with questionable weather. I prepay online and last flight was weather delayed 2 hrs and paid a substantial penalty for late check out.
Update: I was contacted by a representative from TPS East (super nice woman. Laurie I think) we chatted for a bit and she was very helpful, actively listened to my side of the story, and perfectly cleared everything up. Thank you!!
After seeing a shuttle sitting at the center island shut his doors, I flagged him down. The driver opened the doors, that's when I asked, "do you go to the east lot?"
Driver #3: what's it say on the side of the bus?? (with attitude)
Me: The Parking Spot 3 (i thought the 3 was a bus#)
Driver. #3: that means i go to lot 3.(Again with attitude and in front of a bus full of people)
Driver #3: walk up there and call the east garage, they will pick you up.
I walk where he pointed and called the east garage. Woman answered and said she would be between doors 11 & 12. I looked everywhere for numbers, but never found them. But i saw her bus parked way behind me, the opposite direction the driver from bus #3 told me to go.
Never again will i subject myself or ever recommend The Parking Spot to anyone! Completely rude driver of bus #3!!! I also paid for premium service. Enormous waste of money!!!
Great experience, location was easy access from Illinois, thanks to operator for suggesting this. Was immediately picked up by shuttle when I got out of car and shuttle drivers were great both to and from airport.
Very reasonable price will definitely use again.
I loved that there were many places to charge an electric vehicle - especially in covered parking. It was nice to come back from my trip to a fully-charged vehicle, and for a more than affordable price. Anytime I am flying out of STL, I will park at the Parking Spot-East.
I really like The Parking Spot East. The employees and friendly and helpful, they are on the spot ASAP to pick you up and get you to the airport. I feel safe with leaving my car there. I also like that there are always vans coming through at the airport to get you back over to your car when your trip is over. Checkout is easy and I like the free water when I leave! :)
It was so easy to sign up & pay in advance, and then assign cost to appropriate expense agency. I loved the fact that they gave me a card with my parking spot location. Made it so easy to check out.
This is absolutely the way to go for parking at the airport! The shuttle bus picked us up immediately when we pulled into the lot. The driver even got out and helped us load our luggage on the bus. I recommend reserving the spot and paying ahead of time to save money and even time when arriving to park. Definitely made things a lot quicker to just scan the code on the email receipt and go in. The lot is secure and we had no problems at all.
My go-to off airport parking facility. Nice shuttles.
I had never left my car with a parking service and was very afraid to do so. I didn’t have a choice this time and left my car at The Parking Spot. I loved how easy it was to navigate through the website, and they had fairly reasonable prices as well. The staff were extremely friendly, making the entire experience awesome and less nerve wracking. Will utilize this service again on future trips :)
Outstanding service, especially from Paula in the office and Angel the driver. These 2 extraordinary ladies are just the best. They helped me and did so with a smile and great attitude and very professional.
We had parked at around 6:30am on Christmas day. We were quickly able to get on the shuttle to the airport which made that process very easy. Sadly we were in the airport for nearly 24 hours before giving up on getting our flight. The attendant that was working at around 4am the day after Christmas was kind enough to remove the fees given the situation we were practically forced into. I've never used a parking service like this before and hands down it will be what I use in the future. The thoughtfulness and kindness was appreciated.
I like the easy accessibility to I-70, a shuttle was available to pick me up as soon as I arrived and a shuttle was waiting when I returned from my trip to take me back to the lot. The drivers were courteous and drove safely. I also feel that the daily rates for uncovered parking were very reasonable and I like the option to reserve a spot ahead of time by using the app. Great experience all around.
First time using this service. Was a fraction of airport parking cost. Left car there for a week and no issues. Service was perfect! When you park, make sure to use common since and note which lot it was. The shuttles that pick you up from airport are clearly marked for their respective lots. So if you parked in east lot or lot 1,2,3 then that's the shuttle number/name to take back to lot. I mention this because some reviews said they did not know which shuttle to take back to the lot from airport. The driver will give you a card when dropping you off with the phone number to call for pickup and for the respective lot that you left your car at. You can also see which lot it was when you look at their app. I don't have any affiliation with them, just stating the facts that some people do not have the sense to read or listen to. Once again first time but it was super perfect!
The parking spot east was very easy to use, reliable & efficient. They have several shuttles running at a time. We caught our flight out without any issues after parking and shuttling to the terminal. They arrived in a timely manner when we landed to take us back to the parking lot. Recommended already to family members who have already used them for recent flights, since we used them for our recent travel. Book ahead online for savings in cost. Keep the QR code handy for arrival and departure from the lots. Thanks!
Years of great service from this great East team…so I just keep coming back. The rewards program is actually rewarding!
My business travel rewards build up quickly and then I use my rewards point to cover most personal trip parking stays.
Always on time and reliable! We forgot our car seat in our car and our shuttle driver turned all the way back to help us and we were able to make our flight. 5 stars
Amazing experience! Super fast and easy process. Good prices and great bus drivers. Didn’t have to wait for more than a few minutes to and from the airport. The app works great as well. I also lost my car keys on the bus, and did not realize this until a week later when I returned home from vacation. I live three hours away and they were able to send out and mail me my keys no problem. I HIGHLY recommend. Will use this service everytime I fly.
Great experience from start to finish. Excellent customer service. Reasonably priced.
Easy and convenient. Shuttles readily available. Accommodating.
The shuttle driver was extremely friendly and helpful. The shuttle was running on a good schedule between shuttles. The price was fair.
Nice place to park if your flying out of town. Always staffed around the clock and very frequent shuttles to and from.
Great system--you receive a piece of paper showing where you parked, take a shuttle right to your terminal, and when you come back, the shuttle takes you right back to your parking space! We did have some trouble with the card reader, but got it working eventually. Appreciate the free bottles of water at the end. Kind and friendly drivers. Tips are appreciated!
Quick and Easy is how I describe it. I reserve a place online. I get a scan code to enter and a scan code to leave. It couldn't be simpler. There is always plenty of parking and a shuttle readily available to take me to the airport without delay. Pick up at the airport is just as easy.
I was super hesitant to use because even though TPS had good reviews, other similar companies did not. The whole process was sooo smooth. Parked my car and was instantly taken to the airport. When I landed I got pretty lucky with a shuttle already about to leave the airport but I called the office who had the driver turn around and pick me up.
100% using the parking spot whenever I need to fly again.
Best place to park if flying from Terminal 2 (Southwest), but park elsewhere--there are three Parking Spots near Terminal 1--if you're flying on any other airline. Note that when you return they pick you up on the far east side of the lower level, not where they dropped you off. Call them when you're getting off the plane and a bus should be waiting.
Sign up for the Spot Club and download their app to get the best pricing, accumulate points for free parking, and track their shuttle busses. AAA members get a 10% discount and they occasionally send offers via email for ~25% off. If you park here enough they also sometimes offer $1/day upgrades for garage parking. If you simply drive up without making a reservation on the app (they don't charge if you don't show up), the prices are much higher. Often even cheaper if you want to prepay.
They offer a large surface lot for the most reasonable prices compared to other options. Their bus comes right to your car, not to bus stops like other airport lots, and the drivers are usually very friendly and helpful. The garage is significantly more, and is sometimes less convenient as you have to meet the bus on the first level and there's only one set of elevators. There are usually spots open on that side of the garage, though, so drive around.