Transport from garage to terminal and back was quick. Less than a minute wait both times. Drivers were very courteous. Definitely worth the price.
My shuttle driver was a gentleman named George C. Super person. Truly enjoyed my conversation with him.
The Parking Spot East provides a safe environment for me and my vehicle. The drivers are friendly and both picked me up and dropped me off right at my car and helped me with my luggage..... I didn't even reserve the most expensive option to get this exceptional service ( I had the least expensive "uncovered" space). I always use this lot when I fly from the St. Louis airport. The new App feature that summons a shuttle after I retrieved my bag from luggage claim is an added bonus! I didn't have to wait at all to get a ride back to my car!
Great location. I had a quick pickup upon entry to take me to the airport and an even quicker pickup when I got back to take me back to my car. I paid beforehand and getting in and out was a breeze. I knew the parking spot number and a woman at the office took me and my luggage in one of their cars right to my car so save me the long walk. Great experience all around.
We’ve used this lot a few times now and have found it to be perfect for our needs. The shuttles are always pulling up right behind when we park and the drivers have likewise been eager to help load luggage onto the shuttle. The drive over to the terminal is quick and stress free. On our returns the shuttle is there even on late night arrivals. Outstanding service!
Best choice if flying Southwest. It is a little farther than the other parking spots, but they have excellent shuttle service that more than makes up for the additional distance. Staff is always courteous and professional. They have an excellent app and awards program. Covered, uncovered and Onsite car detailing, valet parking. Luggage assistance and complimentary bottled water when leaving. There is a substantial discount if prepaying a reservation.
plan for plane delays if traveling with questionable weather. I prepay online and last flight was weather delayed 2 hrs and paid a substantial penalty for late check out.
I was gone for 7 days while leaving my car at their lot. Car was in one piece. And the attendants on both rides were nice, helpful, professional, & quick. I will definitely be using this service again in the future!
Update: I was contacted by a representative from TPS East (super nice woman. Laurie I think) we chatted for a bit and she was very helpful, actively listened to my side of the story, and perfectly cleared everything up. Thank you!!
After seeing a shuttle sitting at the center island shut his doors, I flagged him down. The driver opened the doors, that's when I asked, "do you go to the east lot?"
Driver #3: what's it say on the side of the bus?? (with attitude)
Me: The Parking Spot 3 (i thought the 3 was a bus#)
Driver. #3: that means i go to lot 3.(Again with attitude and in front of a bus full of people)
Driver #3: walk up there and call the east garage, they will pick you up.
I walk where he pointed and called the east garage. Woman answered and said she would be between doors 11 & 12. I looked everywhere for numbers, but never found them. But i saw her bus parked way behind me, the opposite direction the driver from bus #3 told me to go.
Never again will i subject myself or ever recommend The Parking Spot to anyone! Completely rude driver of bus #3!!! I also paid for premium service. Enormous waste of money!!!
Great experience, location was easy access from Illinois, thanks to operator for suggesting this. Was immediately picked up by shuttle when I got out of car and shuttle drivers were great both to and from airport.
Very reasonable price will definitely use again.
Great experience. Parked my car there for a week. Shuttle dropped us off and picked us up at our car helped get our suitcases to the car. Shuttles were easy to find at the airport
Good parking service. The shuttle doesn't run regularly but they are fast when you call them.
I loved that there were many places to charge an electric vehicle - especially in covered parking. It was nice to come back from my trip to a fully-charged vehicle, and for a more than affordable price. Anytime I am flying out of STL, I will park at the Parking Spot-East.
It was easy to get to the east parking spot. The shuttle driver was super nice and helpful. It felt clean and safe. Nice experience to come and go from with the chaos of travel.
So colorful building I use it as a road mark!
Had an issue getting out but after about 30 minutes staff was able to find our reservation and manually let us out. Would use again tho. It was very convenient.
I really like The Parking Spot East. The employees and friendly and helpful, they are on the spot ASAP to pick you up and get you to the airport. I feel safe with leaving my car there. I also like that there are always vans coming through at the airport to get you back over to your car when your trip is over. Checkout is easy and I like the free water when I leave! :)
It was so easy to sign up & pay in advance, and then assign cost to appropriate expense agency. I loved the fact that they gave me a card with my parking spot location. Made it so easy to check out.
My go-to off airport parking facility. Nice shuttles.
First time using and it was great experience! Easy to use.
I had never left my car with a parking service and was very afraid to do so. I didn’t have a choice this time and left my car at The Parking Spot. I loved how easy it was to navigate through the website, and they had fairly reasonable prices as well. The staff were extremely friendly, making the entire experience awesome and less nerve wracking. Will utilize this service again on future trips :)
Clean and quick pick up of customers.
So colorful building I use it as a road mark!
Outstanding service, especially from Paula in the office and Angel the driver. These 2 extraordinary ladies are just the best. They helped me and did so with a smile and great attitude and very professional.
Quick pick up. Quick shuttle out. Regular shuttles. It’s great
I like the easy accessibility to I-70, a shuttle was available to pick me up as soon as I arrived and a shuttle was waiting when I returned from my trip to take me back to the lot. The drivers were courteous and drove safely. I also feel that the daily rates for uncovered parking were very reasonable and I like the option to reserve a spot ahead of time by using the app. Great experience all around.
Always on time and reliable! We forgot our car seat in our car and our shuttle driver turned all the way back to help us and we were able to make our flight. 5 stars
Great experience from start to finish. Excellent customer service. Reasonably priced.
Easy and convenient. Shuttles readily available. Accommodating.
I accidentally paid with the wrong card on my app when checking out the other night and didn't realize until the next day. I called and Deidre was not only able to help me out, but was extremely nice the whole time. Aside from this interaction, the lots are always clean and the drivers are very polite and accommodating.
Convenient spot to park before hitting airport. Buses used to follow you as you pulled in, but since have stopped, which stinks, because now you have to chase a bus down. Paid extra for covered parking. Will continue to use garage, just wish buses were more attentive.
The shuttle driver was extremely friendly and helpful. The shuttle was running on a good schedule between shuttles. The price was fair.
Used Parking Spot East and prepaid with the app. It was very easy and convenient. Just added the code to my phone wallet and zipped in an out. Shuttle was available quickly too.
Shuttle service is prompt, short wait times if any. Drivers are extremely helpful w luggage and courteous!
Nice place to park if your flying out of town. Always staffed around the clock and very frequent shuttles to and from.
Quick and Easy is how I describe it. I reserve a place online. I get a scan code to enter and a scan code to leave. It couldn't be simpler. There is always plenty of parking and a shuttle readily available to take me to the airport without delay. Pick up at the airport is just as easy.
I was super hesitant to use because even though TPS had good reviews, other similar companies did not. The whole process was sooo smooth. Parked my car and was instantly taken to the airport. When I landed I got pretty lucky with a shuttle already about to leave the airport but I called the office who had the driver turn around and pick me up.
100% using the parking spot whenever I need to fly again.
Much nicer & easier than any other parking garage! Shuttle you to the airport within minutes. And they have water waiting for you when you check out. Talk about extra service! This is the only parking garage that will pick you up right at your car on surface parking! No trudging luggage to some pick up shelter 1/2 mile down the gravel parking lot row! Always neat, clean & professional! And excellent rates. Love this place!
Best place to park if flying from Terminal 2 (Southwest), but park elsewhere--there are three Parking Spots near Terminal 1--if you're flying on any other airline. Note that when you return they pick you up on the far east side of the lower level, not where they dropped you off. Call them when you're getting off the plane and a bus should be waiting.
Sign up for the Spot Club and download their app to get the best pricing, accumulate points for free parking, and track their shuttle busses. AAA members get a 10% discount and they occasionally send offers via email for ~25% off. If you park here enough they also sometimes offer $1/day upgrades for garage parking. If you simply drive up without making a reservation on the app (they don't charge if you don't show up), the prices are much higher. Often even cheaper if you want to prepay.
They offer a large surface lot for the most reasonable prices compared to other options. Their bus comes right to your car, not to bus stops like other airport lots, and the drivers are usually very friendly and helpful. The garage is significantly more, and is sometimes less convenient as you have to meet the bus on the first level and there's only one set of elevators. There are usually spots open on that side of the garage, though, so drive around.