Best choice if flying Southwest. It is a little farther than the other parking spots, but they have excellent shuttle service that more than makes up for the additional distance. Staff is always courteous and professional. They have an excellent app and awards program. Covered, uncovered and Onsite car detailing, valet parking. Luggage assistance and complimentary bottled water when leaving. There is a substantial discount if prepaying a reservation.
Used Parking Spot East and prepaid with the app. It was very easy and convenient. Just added the code to my phone wallet and zipped in an out. Shuttle was available quickly too.
plan for plane delays if traveling with questionable weather. I prepay online and last flight was weather delayed 2 hrs and paid a substantial penalty for late check out.
The Parking Spot East provides a safe environment for me and my vehicle. The drivers are friendly and both picked me up and dropped me off right at my car and helped me with my luggage..... I didn't even reserve the most expensive option to get this exceptional service ( I had the least expensive "uncovered" space). I always use this lot when I fly from the St. Louis airport. The new App feature that summons a shuttle after I retrieved my bag from luggage claim is an added bonus! I didn't have to wait at all to get a ride back to my car!
We waited outside the airport for 35 minutes for a bus to show up once we arrived in St. Louis. Once the bus finally arrived, the driver chuckled as we got on, and no one was allowed to stand. There were probably 30 people waiting for another bus. The man driving told them he'd be back in 20 minutes. Getting two stars because we appreciate the covered parking and price, but would rather pay a few dollars extra and have a ride quickly. Disappointed.
We’ve used this lot a few times now and have found it to be perfect for our needs. The shuttles are always pulling up right behind when we park and the drivers have likewise been eager to help load luggage onto the shuttle. The drive over to the terminal is quick and stress free. On our returns the shuttle is there even on late night arrivals. Outstanding service!
Great location. I had a quick pickup upon entry to take me to the airport and an even quicker pickup when I got back to take me back to my car. I paid beforehand and getting in and out was a breeze. I knew the parking spot number and a woman at the office took me and my luggage in one of their cars right to my car so save me the long walk. Great experience all around.