Terrible shuttle location. Complete opposite end of the terminal from the Parking Spot 1,3 and East
This is the worst of all the Parking Spots and airport shuttle services. We usually park at Parking Spot #1 or #3 with no issues. It should be clearly indicated that the pick up is completely different than #1 or #3 (it only says#18, no brand name or anything). We're waited for over 30 minutes in 95 degree weather with poor customer service from dispatch and our driver. We watched mutiple shuttles stopping for#1 and #3 spots. Our parking spot#2 driver blew past the waiting location 18 2 times without stopping, the second time honking when he saw us waving. Then he said he didn't see us waving, which didn't make sense. You shouldn't have to flag the shuttle down like a taxi anyway, they should stop at their appointed stops. On 8/27 at 5:45 pm, it wasn't like we're were coming in at midnight. The dispatcher was rude and the driver also drove erratically. What a disaster.
news now fort bend county
Great drivers. Easy parking
Very convenient for long term parking. Covered and secure. Shuttle available any hour. Drivers courteous and help with luggage.
I preserved parking online prior to my departure, saved like 20 dollars by doing so. it was great and easy to use.
Easiest airport parking ever! The shuttle driver was very friendly and picked me up and dropped me up right at my car. I will use The Parking Spot 2 the next time I fly!
Super easy to book on-line! Picked us up and dropped us off at our spot on the lot. Prompt delivery and pick up to the airport!
Great location prepay is nice. Grabbing a water on the way out is perfect.
Everyone was very friendly. Our flight was delayed 2 hours and they showed up very quickly to pick us up even though it was almost to 2am. When we got to the car the battery was dead. I called their number to find out who they recommended to call. But they had their own jumper box and came right over and jumped us. They are great people and took great care of us. Will be coming back again!
I always use Parking Spot 2 - the staff is friendly and efficient. The app is also easy to use for making reservations and accessing receipts.
Super convenient. As soon as you get out of your car you're picked up and at the terminal minutes later. Couldn't recommend this service enough.
Parking spot 2 offers covered parking at a great rate and you can reserve ahead of time and even prepay to make it easier to get on the road after you return....
The location is very handy to the airport. Parking is very easy, and all his bases are covered! Buses are always there to pick you up for a very quickly. Drivers are nice, and helpful getting your bags onto the bus. Check out is very easy with the app on your mobile phone.
DO NOT PARK HERE! I just returned from a trip and followed the signs to where all parking shuttles were picking up. After seeing several Parking Spot 1, 3 and East shuttles, I asked one of their drivers why I hadn’t seen a PS2 shuttle. He said to just be patient as they’re coming. Several more minutes pass and I called PS2. The woman told me a driver was on the way and would be there in a minute. Several more minutes pass and I call again. Now she says the driver has already left the pick-up spot and asks where I’m at. I said I’m outside the luggage carousels upstairs - WHERE ALL OF THE PARKING SHUTTLES are picking people up from. I asked her if they are picking up from this same spot and she said she didn’t know! She said they pick up at Exit 6. I asked if she meant they pick up from Departures instead of Arrivals like every other parking facility AND all signage. After I waited for her to call her driver and ask him, she indicated that was the case. I then walked back into the terminal to get back to where they were picking up. To be clear, no other parking shuttles pick up from here. Only hotel shuttles pick up from there (as the signage indicates).
When I finally got to my car, I asked this same woman working the booth for 1 free day of parking for the inconvenience of the additional 35 minutes wasted. Note, I had parked for 4 days total. She told me she couldn’t do that and I would have to speak to a manager. I told her I would like to do that. She made a few phone calls and then said there wouldn’t be a manager available until 7pm and I could wait if I wanted. It was about 6:15 at the time. Unbelievable.
Using the app was easy, very user friendly. Also received a good discount. Shuttle drivers were very friendly, helpful, courteous, and timely. I also love the cold bottle of water to refresh me on the drive home!! Great job by your St. Louis team overall!