The Parking Spot

I love being able to reserve a space ahead of time so I know I'll have a spot. I've never had to wait more than 10 minutes for a shuttle (going to or coming back from the airport).

Parking Spot 1 is the best place to park at the St. Louis Airport. Less than 15 minutes from entering the garage to being dropped at the Terminal. Plus, the new automated reservation and checkout system is very efficient and easy. A 10 out of 10 experience.

I wish the pickup/drop off buildings were numbered or named so we will know which building we got picked up from. Other than that I haven’t had any problems. I park here every time I travel.☺️

Easy to park, consistent shuttles, helpful drivers, and anytime I've had a question or experienced an issue it's been handled quickly and professionally.

Amazing service! Arrived on time with no waiting! Quickly responded to feedback and even refunded me when I accidentally said 12:30 the day before instead of the day I had actually meant. I won’t park anywhere else regardless of pricing!

Highly recommend. Friendly staff. Easy app to navigate. Plus they were super helpful when I made a mistake at parking in the wrong building! Thank you Paul!

Easy, fast service to and from the airport! Shuttle was there right away and I didn’t have to wait. The app made it so easy to check in and out!

It is very easy to book a reservation on the app. The shuttle drivers are very friendly and professional. I have never felt unsafe in the garage. Prices could be lower but I will continue to park here as long as they do not raise their rates.

We travel often and we love using Parking Spot app to reserve our parking. We always park in Parking Spot 1, because it is closer to the terminals, but also CARL is amazing. He is always friendly, and goes above and beyond making our short trip between the terminals and parking so pleasant. I see how his great attitude can help those who are nervous about flying or for those arriving who are tired, Carl's attitude will perk you up. I hope he is compensated for always going above and beyond. Also, we travel more than 10 times a year, and we look forward to seeing him each trip!

Excellent service; very friendly and helpful staff, and the app makes it so easy.

Easy to find parking, easy to book ahead of time, just wish I did not have to drive 3 hours to get to the airport to use this service. One challenge, I don't use that airport often so do not know where to go to get picked up by the shuttle. This is not clearly marked and the app didn't help much. A problem in the cold.

I enjoyed the valet service. I dropped the car off, got to my plane early for a change. When I was picking it up, it was already ready to go, lift gate up, and they put my bag in it. Very happy with your service.

We love using Parking Spot. Our shuttle driver was alert and ready for the day even at 3am. There was no wait for the shuttle and we were greeted with a smile. It was a great start to our travel day as always.

Good spot for your car. Things were safe and unharmed when we returned I would use them again. The shuttle was good to get you right to the door with all your bags. Safe driver as well.

I like the convenience, the shuttle is efficient, the drivers friendly and most recently, when I had a question, a REAL (and friendly, professional) LIVE PERSON answered the phone number, and my question!

Always easy to park here and it's a great location. Services are fast and easy to Check out with a Spot Club card.

I used the rooftop parking. Be ready with your phone or a printed receipt that the machine can scan, no workers that i saw. Ain’t gonna lie, it’s kinda a tight garage to navigate through. Before you enter the rooftop parking, you have to scan your code again. I didn’t have a problem finding a spot, I drive a small truck. Take the elevator down and not long before a shuttle is there to take you to the airport. 5 min later you’re there. Only complaint I have is not on the company but the people parking their cars. I noticed a LOT of the bigger trucks were parking on the ends of the rows, sometimes one on each side, which made it almost impossible to turn down the row. It’s just a matter of being considerate of others.

Parking Spot 1 is the go to for Airport Parking, spoke with Sharon Robinson and she helped me out to the fullest by answering all my questions. Would definitely recommend as #1 parking garage in the STL area!

Parking at The Parking Spot takes one element of stress out of traveling. I KNOW that my car is safe and will be there when I come home. I love taking advantage of the valet and car wash options... especially when traveling during the winter... to step off the shuttle and find my car warm and clean waiting for me.. priceless!

First time using TPS (would highy recommend valet!), and I had a wonderful experience!! Super nice staff, and felt very confident that my vehicle was well looked after. Would definitely use again!

The Parking Spot is great. Fast in, easy park, drivers were great. Fast pick-up, short trip to garage, easy pay. Loved i .

This is my go to parking lot in St. Louis. The shuttles are quick. The parking has always been clean and safe. I’ll definitely return as needed

Upon arrival, we had issues with the entrance gates not working. We called the phone number and they sent someone out to assist us right away. Our shuttle drivers to and from were great. We prepaid, so our exiting was simple and easy. Great experience and reasonable prices for a week of covered vehicle storage during a crazy weather time of year.

I had no wait for a shuttle on either end of my trip and this was cheaper than ubering to and from the airport. I'll be utilizing The Parking Spot for all future travel!

Second time using this service. I love the ease of reserving and paying for a space. Super close and convenient to the airport. Shuttle is efficient and easy to catch. Drivers were very friendly. Checkout is a breeze using the app. Also appreciate the free bottle of water when exiting.

I loved being able to book and prepay for my parking reservations. The timeliness of the shuttles to and from the airport is a big plus. The shuttle drivers are courteous and very helpful.

Instead of using rideshare services to Lambert over Thanksgiving travel week, used The Parking Spot. TPS exceeded my expectations. Friendly personal w/ good service. Nice smartphone app for easy access to enter/exit garage. Will definitely use TPS again!

Automated entry machines are nice. People are always friendly. And they have constant shuttles going by so you don’t wait long at all.

Great service. The app is easy to book with. Signage is good. I feel safe leaving my vehicle in the garage, and I have never had an issue with my car. The shuttle service is a great benefit. The drivers are kind, helpful, and friendly.

Great spot to park and the shuttles are very accessible. I have used both the covered and the top uncovered. Safe, secure and easy to get to and from the airport. Little more expensive but worth the extra money.

Coming home later last evening after a very long day of traveling, we found driver Andrea L. waiting in her bus outside the Southwest terminal. She was charming, fun, and energetic and was very engaging with the 2 teenagers in our group. We got back to our car within minutes of grabbing our checked bags so everything was seamless and she was very pleasant!

I’m at the Parking Spot VERY early in the morning and VERY late on my return and I never have to wait very long for my shuttle, the people on the shuttles are very kind and helpful, and it is a pleasure to take the short ride with them!

On Wednesday, February 29, 2024, I arrived at Lambert St. Louis airport, and Parking Spot 3, where I usually park, was full. Parked at Parking Spot 1, and realized after I returned from my trip that the rates at Parking 1 were higher than Parking Spot 3. The manager of Parking Spot 3 called me to address my concerns, which he did. I was very impressed with the professionalism and how personable Paul, the manager of Parking Spot One, was in dealing with my concerns. I greatly appreciate his immediate assistance and his efforts to resolve my concerns. Very impressed. Thank you!

I am really liking this company. The more I use them the more I like them. My car was there from April 26 to May 17, it was supposed to be until May 4, but my trip was extended. I didn't think they were going to give me a discount, but they did. I really appreciate the service, the prompt pick up! Excellent Customer Service!

I’m at the Parking Spot VERY early in the morning and VERY late on my return and I never have to wait very long for my shuttle, the people on the shuttles are very kind and helpful, and it is a pleasure to take the short ride with them!

Service from PS 1 is always excellent. The reservation process on the App is excellent, and even if I travel unexpectedly without a reservation, the App let's me know if spots are available. Valet and check our processes are, again, seamless with the App. And if you are not signed up with Spot Club, shame on you. If you are a frequently traveler, it is very easy to rack up points for free parking. Nice job Parking Spot 1. Also, a final note, one time I parked roof top and it had snowed when I returned. The PS employee brought shovels and helped me dig my car out. Excellent service.

I love how convenient it is. there's always a shuttle ready to pick you up and take you to the airport or back to parking. You can't beat the price for the convenience and the friendly staff.

I read the reviews and chose PS#1 and GLAD we did !! Our experience was Awesome and it was very affordable. We purchased online in advance, parked the car and quickly found our shuttle to airport, upon return it was just as easy. Thanks again to all the hardworking staff =)

Very convenient. Shuttles were quick. Was at parking spot 1. Will use again

Driver on first trip was so helpful. I was alone and one of my bags was not cooperating. She made sure I was ok before leaving.



Return driver was also very attentive, taking us to the correct elevator, saving us many extra steps!!

Thank you!!

Driver on first trip was so helpful. I was alone and one of my bags was not cooperating. She made sure I was ok before leaving.



Return driver was also very attentive, taking us to the correct elevator, saving us many extra steps!!

Thank you!!

Our favorite airport parking. Shuttles are always plentiful, we don't have to wait more than a few minutes to be picked up whether flying out or returning home. Shuttle drivers are polite and always give us tickets so we remember where are car is...trust us, we need the reminder after vacation! Shuttles are clean and well maintained, as is the check-in/out kiosk. Super easy to make a reservation online ahead of time, which we definitely recommend. The lot has been busier our last few trips.

I travel quite a bit and tried The Parking Spot for the first time recently. I was very impressed. The customer service was top notch. My vehicle was well taken care of. I will be back !! Thank you !!

Service from PS 1 is always excellent. The reservation process on the App is excellent, and even if I travel unexpectedly without a reservation, the App let's me know if spots are available. Valet and check our processes are, again, seamless with the App. And if you are not signed up with Spot Club, shame on you. If you are a frequently traveler, it is very easy to rack up points for free parking. Nice job Parking Spot 1. Also, a final note, one time I parked roof top and it had snowed when I returned. The PS employee brought shovels and helped me dig my car out. Excellent service.

Great app. Easy to check out. Never wait more than few minutes for a shuttle. Only gripe is that the ride is very stiff in the vans and bumpy at times due to the rough roads around airport. Need to fix suspension!

Just make sure you print out your receipt. My most recent trip I parked in lot number 1 on the roof in the uncovered space and booked my reservation on line. It was all great until I tried to leave he garage. I scanned the QR code on my phone and it said something about a wrong park error and that they would credit my account $32.00 but it wouldn't lift of the bar to let me out. So I backed up and pulled into the turnstile where a person was. I explained the situation to the lady who proceeded to tell me that I owed her $65.00 and I said that can't be as my entire bill was only $36.38 per my prepaid receipt.I showed her the receipt and explained again as stated on my receipt I was parked on the roof I the uncovered section and there was no way I owed anything as I prepaid. She eventually agreed and corrected their machine so that the gate would go up and I was able to exit.

Easy to schedule on the app, and the rewards system is great. The App to scan in and out makes it very easy, and quick. Valet is not open at Spot 1! Location is very convenient, and the shuttles run often.

Easy access. Rides show up in a timely manner. No complaints

Andrea L. is such a great driver. I told her of a recent accident I had during our easy conversation and she started slowing down and warning me of the bumps. How special is that? What a nice experience to come home to. I highly recommend Parking Spot 1, but especially Andrea L.

Very easy to get in and out, plenty of parking spots. I also like their timely pick-up and drop off. I have used this company for years and highly recommend them.

The shuttles are clean and the drivers are friendly and helpful . Great job keep up the good work .

Friendliest staff ever. Fast and easy pickup and drop off. I will be using the parking spot every time I fly.

Tip your drivers!

Easy to check in and out. Great place to park. Quick shuttle to the airport and back. Friendly service.

Convenient and covered! Bus drivers were super friendly!

Love this place of business. Always friendly and helpful. I park my auto here every time i fly out of airport.

It was easy to get in and out of. Very little wait time for a shuttle to get to and from the airport. The drivers were really helpful and friendly. Will definitely use this parking again.

Just to be able to drop the car off in a secure place. Was great, came back, picked it up. Fifty four dollars I can live with that I was going 3days

Buses are usually pretty quick. I have always liked the drivers. Close to the airport too

I always receive a friendly greeting from the very helpful shuttle drivers, plus I usually choose to have covered, valet parking, and those folks are also very friendly and most helpful. When I get back to town the shuttle bus seems always to be right there to take me back to the garage. They phone ahead to make sure my car is always ready when we get there. Again, all the personnel couldn't be nicer. They always have my car running, trunk open and the valet folks take my bags and put them in the trunk. Easy-peasy! I also like that I can prepay, so that when I originally get to the garage all I have to do is scan my phone and everything is ready for me. I also like their rewards program because I can build up points easily to get discount and even free days.

Close to the airport in and out fast.

Alway have a ride waiting to take you to and from

The safety of your valet parking and your customer service. You have wonderful people working at the STL Parking Spot Lot 1. Especially the incredible woman who assisted me at the exit. I was completely exhausted from a stressful and quick trip. I could not find the photo of my QR code I had taken to show pre-payment. I had not downloaded your app on my phone, and could not find the email confirmation from Parking Spot. The cars were lining up behind me and I was becoming more anxious and quite frankly near tears. This sweet woman assured me in the kindest voice that it was ok and that I could take all of the time I needed. As I downloaded your app she repeatedly assured me in the kindest tone. I finally had the QR code and she was able to scan it and open the gate. In my exhausted and emotional state I thanked profusely but neglected to get her name. I want to make sure her management knows of her incredible kindness to an exhausted traveler. I was at Lot One, October 24, 2024 and checked out at around 3:30. I hope she receives the recognition she deserves. Please tell her thank you.

Special thanks to Sharon Robinson, Dimittri and Paul Rodman for assisting me in obtaining my temp DL permit from my car while traveling. They went above and beyond to save my day and trip! Excellent customer service! Keep up the great work!

Julie Greene

Parking spot1 stl is a consistently good experience due to location, safety, and attendance. I also had a wonderful customer service experience with miles over an issue with my points being utilized or not. He was kind and efficient and very professional on the phone.

Absolutely outstanding service! I reserved the valet and covered garage for 4 days, and everything exceeded my expectations. After the recent snowfall, my car stayed protected the entire time. When I returned, the shuttle was there to pick me up and take me back to the garage. To my surprise, my car was already waiting for me—warmed up and ready to go! The staff even helped with my bags, making for a seamless, stress-free experience. Great value for top-tier service. I’ll definitely be using them again!

I’m at the Parking Spot VERY early in the morning and VERY late on my return and I never have to wait very long for my shuttle, the people on the shuttles are very kind and helpful, and it is a pleasure to take the short ride with them!

I prepaid my parking online. It was extremely easy. I got a prepaid discount, pulled up to the garage, scanned my QR code, parked, shuttled to the airport promptly, picked up promptly on the return , and scanned my code to leave. All while being right across the street from the airport. I will me using The Parking Spot 1 in the future.

Fast in and out. Hardly any wait time for a shuttle bus. 2 minutes tops

Alway a shuttle bus waiting at the Parking Spot. Very close to the airport.

Ok, let me preface this story by saying I had been traveling nearly 24 hours when I returned from a 9 day trip out of the country. I was so jet lagged I couldn’t see straight. I got the shuttle bus at terminal 1 and took it to Parking Spot 1. I got out and took the elevator up to the roof where I had parked my car in uncovered parking and…. Couldn’t find my car. It just wasn’t where I had parked it. So I went downstairs and entered the valet office (I didn’t know the office was near the exit on the other side of the garage) and spoke to one of the valet personnel behind the desk. The gentleman, Brandon, was so nice and helpful and even came up to the roof to help me locate my car. We walked the whole lot up there with Brandon using my key fob to try and find my car. No luck. Ok, we reasoned maybe I had parked at a different location by mistake? Brandon helped explain what happened to one of the shuttle drivers and she in turn helped drive me back to the terminal to get a different shuttle to the other East location. She was so nice as well and as we were driving to the terminal, we talked and finally reasoned that I must have parked at location 1 because of what I remembered when I left my car there. So she drove me back to Location 1 and escorted me into the office to explain. The ladies in the office were so wonderful and helpful. They confirmed I did park at Location 1. Everyone I spoke to was so committed to helping me solve this issue of my car. Finally Brandon returned and he took me up to the roof in a golf cart and, sure enough, we found the car!! It was like a miracle! Found out my key fob needs a new battery though because that’s why my alarm wasn’t chirping earlier. I can’t tell you how amazing every single person I spoke to last night was. The folks at Parking Spot are amazing, kind and helpful. I am so so grateful for them.

Parking Spot 1 rocks. Shuttles are clean drivers are good. Thanks.

This company offers covered parking or rooftop parking. I felt like my truck was protected and safe.

Easy to use. Shuttle buses were there when we needed them so no waiting. Easy to extend reservation via the app.

Close to the airport in and out fast.

Alway have a ride waiting to take you to and from

Fast transportation to airport. I expected slower but these drivers are great and so polite!

It was so convenient--scan barcode and drive in, park, the attendant had my car unloaded before I could even help, and was immediately shuttled to the airport. On the way back, shuttle picked me up within minutes of me exiting the airport, quick drive back, my car was waiting for me with A/C going, and again, the wonderful people helped load my car. Will always use valet service there and at any other Parking Spot locations. Took away so much worry and stress!

The parking spot promptly addressed my request to combine my multiple accounts into one. They were polite, fast, and courteous! I’ve always only had pleasant experiences with parking in any area of the garage and their shuttle drivers are always polite! Love the ice cold bottled water when I check out, which by the way, is the easiest process ever!!!! Thank you!!!!

We parked at this facility for the first time on July 12 and left in the early morning hours on July 23. The shuttle was waiting at the airport, and the driver loaded all six pieces of our heavy luggage. Once we were back at the facility we had a couple little issues with the app and QR code, so the driver stayed there with us until she knew the issues were resolved and we could get out of there and on our way home. She communicated with another employee at the office and together they got everything resolved and we were on our way home. I wish I would have gotten their names to thank them again! We will definitely use this facility again! Thank you!

Very great service. We never got a receipt when entering so we called and talked to a very helpful person on the phone. No wait. They were able to look us up on the system quickly. They itemize your bill and give you complementary waters. The technology there was new, nice complex and elevators, and very reasonable prices.

PS1 is my favorite parking choice for Lambert (STL) for business and leisure. Besides a great location, the services (shuttle, customer desk) and online tools are also first-class.

Easy online reservation and payment! Shuttle was right there upon entry into the garage. Only a short wait for shuttle after we got our luggage. Safe and friendly drivers.

The staff were really friendly. We didn't have to wait for a shuttle either direction. Valet had our car ready when we got back. It was a great experience.

Always prompt for shuttlebus pick up and drop off. Costs a bit more than some but is closer to the airport than most. Also, I really appreciated their extension of a coupon discount when my return was delayed by two days due to airline schedule changes.

Nice & convenient covered parking garage across the highway from STL Lambert Int'l airport.  You never have more than a 10 minute wait because their shuttles are forever cruising around.  You pay the higher price for that covered convenience though.  Download the app for more money & time saving conveniences.

I travel a fair amount and recently tried Parking Spot



I’m sold. I love the ease of joining their loyalty program. Using the app and being able to reserve a spot that gives you a discount.



Something silly, but I love there are seatbelts in the vans! Let’s be honest, St Louis drivers suck…!



Definitely a fan. I’ll be using a cheaper location for personal travel, as spot 1 is pricey! But when work pays for it this is my location

Alexandria was our driver and she made the experience easy and explained everything to us. This was our first time flying and using the shuttle and traveling with a baby and she was great help! 10/10 for her customers service and care for us!

The parking spot is excellent. I got Modified Valet parking. The attendant drove me over to the airport, He dropped me and my mobility scooter off at check in. When I returned an attendant came back to the airport to pick me and my scooter up. The young men helped me assemble and disassemble the scooter. Best service ever

The Parking Spot has always provided great service to me while traveling out of Lambert airport. It’s easy to get to, offers great rates, has clean vehicles, and nice drivers. I highly recommend them.

My stay was Jan 10-14, 2024. The shuttle drivers were quick and efficient both ways. I mistakenly hopped on the wrong shuttle trying to get back to my vehicle and the driver was so understanding and was able to drop me at the front of the correct lot since the route took us right past it (lot 3 is behind lot 1-lucky for me).

The weather was horrible and despite the subzero temps, in the snow, at night, the employees were still kind and courteous in helping me jump start my truck's dead battery on the rooftop parking out in the elements.

My only suggestion would be for a way to keep the touch screen entry/exit kiosks warm or have manual buttons to push in addition to the touch screen. I got stuck trying to exit because the screens were too cold to function correctly (outside temp was 0 with -20 windchills and snowing) and I did not have an account set up prior to entry, therefore I didn't have a QR code associated with my parking ticket.

The shuttle drivers are always awesome...friendly, efficient, and super helpful. Always a pleasure to deal with. I used the app this time and it worked very well. Not cheap but I got the Mercy discount which helped.

The parking spot is convenient and reasonably priced. We never have to wait long for a shuttle to or from the airport, and they are always clean. The drivers are always pleasant and helpful.

Traveling is stressful. When everything goes according to plan with my parking reservation, it feels particularly satisfying. I like scanning the QR code on my phone and not being charged more than I expected. I also like that shuttles come frequently, even in the middle of the night.

Been parking here for many years now. Always a good experience, quick, busses flowing, etc. The mobile app is incredible, you can book early and transact fully on there. This particular one is under good management - responds well and in timely manner.

Finding a shuttle to and from the airport was so easy, and the covered parking lot felt safe and secure. Downloading the app made entry and exit a breeze. We will definitely park here again when we fly out of STL.

Andrea was a super happy, super friendly and helpful driver. Loaded and unloaded our bags and gave a personalized drive to the airport. We loved her! Also simple parking with the scanned qr code.

Driver on first trip was so helpful. I was alone and one of my bags was not cooperating. She made sure I was ok before leaving.



Return driver was also very attentive, taking us to the correct elevator, saving us many extra steps!!

Thank you!!

We parked our truck for 5 days for our vacation. All the employees were very professional and nice. We definitely felt our vehicle was more protected then being parked at the airport. We'll definitely use their services again.

I KNOW THAT THE CAR WILL BE SAFE WHEN I GET HOME. I LOVE THE APP AND BEING ABLE TO SEE WHERE THE DRIVERS ARE ON THE MAP IN THE APP.

Best location and fast service to the terminals. Self checkout speeds things up.

Your location is perfect, right off the highway. Checking in and out is fast and simple. Never have to wait long for a shuttle to or from the airport.

Very nice and conveniently located close to the airport. I could probably walk the distance but the free shuttle was right there. I used covered parking and my just washed vehicle still looked clean and dust-free 1/2 week later when I got back.

Note: we were first-time users. It was a little challenging to figure everything out. We tried The Spot because we wanted a faster service than the airport parking lots, and it was. There were a few glitches for us BUT now that we know what to expect I assume things will run more smoothly next time.

I love everything about The Parking Spot! I always feel safe whether it be parking in the very early morning or leaving very late at night. The staff has always been courteous and helpful. I've never had a bad experience in the 12 years I've been using your lots!

The shuttle drivers were great both ways! Make sure you get on the right shuttle... I didn't know and tried to jump on the first spotted van I saw... Thankfully the driver got me and the family squared right away, without a hitch!!

Ps tip the drivers

No spaces for my reservation. Had to park covered by roof. I called told them and in exit she fixed bill. Don't leave without checking. Clean and safe luv it.

It was the EASIEST part of our trip, great service, saved $20 by using the app! It was recommended to me by a friend and I'm glad we used The Parking Spot!!!

It's a little weird. I reserved a spot in the uncovered rooftop parking area and well, first I had to scan my QR code twice to get there. After I pulled in, I scanned the code, went through the lift gate and started winding my way upwards. It wasn't marked in an ideal way but I figured it out after a little effort.



Then when I got up there, there are no open spots... well actually, there are but they all have large cones blocking off the spaces. So you basically have to move those out of the way then pull your car in. Then... do what with the cone? I put mine in a place where it wouldn't make parking more difficult for someone else (doubling up in a spot like I saw some others did).



Lastly, the ride to the airport wasn't long but it also wasn't a whole lot shorter than parking at the other Parking Spot lots even though they are physically further away.



Ah well, live and learn. Next time, I'll go back to the East lot. Cheaper option.

Super quick and easy, and great customer service. First time using you all I was completely impressed. Highly recommend!

I always have good experience at this place. The only reason that I don't give a 5-star is the lack of shuttle (the wait is quite long sometimes) and a lot of parking spots are blocked.

Great inside parking. Convenient and close to the airport. Can be a bit confusing however as there are at least 3 parking spot locations to choose from. I messed up and made a reservation at a different parking spot but the helpful staff fixed it and I was allowed to park at a different parking spot than I had reserved.

Will use for an upcoming trip. Us d it about 7 years ago when my daughter and I went to Germany!! Was very pleased then and I am certain that I will be again.

The shuttle service is prompt and reliable. The drivers are upbeat and welcoming . The app makes it incredibly easy to reserve and exit. I only use The Spot when traveling.

Quick and easy, super fast airport shuttle. With pre booking in and out is a snap and after a long vacation, being able to get to our car and headed home as quickly and easily as possible is a must.