Tough to navigate through the terminal, but good signage to help you if you miss your stop
Used to be great, but failing in the past year or so. Last Sunday evening, driver deliberately took on more passengers than seats, forcing the extra one to either stand or sit on someone's lap. He could not understand very basic English. Overall, shuttles have been slow to pickup from airport and service erratic.
Great service. As soon as I parked my car in the garage, Sean, the shuttle driver was there. Made it a pleasant trip. Excellent music. Gave me a ticket to help me find my car. Haven't returned, but will update that information later.
Terrible service!! Waited over a half hour for a van!! They advertise that they come around every 4-6 minutes. Saw vans from other parking services come around multiple times. If you’re in a hurry definitely don’t use Preflight parking!!!
Tried making a reservation online, Website had a generic "the system is currently not accepting reservations" message. When I showed up, was told that outdoor was full but the much more expensive indoor parking still had spots. Website made no indication that parking may be full, or even close to capacity.