First and last time. Their shuttles don’t run continuously as it says on website. Had to call to get a shuttle and still look over 20 mins. Way better service and other places like Smart Park and Jetstream. Don’t waste ur time with these jokers.
The ONLY reason why I use Wally Park PHL (besides it being the most convenient to the airport) are the great drivers - Iris (safe driver, so conscientious and fun), Victor (safe driver, always kind and happy), Andrew (safe driver, and calls everyone "sweetheart" - HE is a sweetheart), and Badr (safe driver, and is a gentleman, always). I don't know the name of the drive who always has classical music playing....very nice and pleasant. Wally Park, these employees are your brand, and they really are the best and MAKE YOUR REPUTATION GREAT - please give GIVE THEM A RAISE!!!!!!!!!! Wouldn't go anywhere else :)
I DO NOT RECOMMEND! I was on my way to the airport with time to spare. I figured why not save money by finding parking at an off-site location. I called WallyPark and the guy who answered said I can just pay when I leave as apposed to online. What I did not notice is the price goes to 20.00 a day if you do not book online. This should have been mentioned to me when I had called them. The woman when I left was very rude and said there is nothing they can do about it and that it was my fault for not researching properly. That is not what a customer should here but i do now know NEVER to use WALLYPARK! Bait and Switch tactics show their business model is failing them. You get what you pay for and this is a great example, even though I paid almost the same as parking at the airport. Not to mention we had to wait for someone to pick us up at the airport which took forever. Then when we called to find out when the bus would show up, they gave a ballpark time that was way off... DO NOT USE!
I feel that they over charged me for a couple of hours parking. Instead of prorated they charged for the WHole Day. I've parked here before and was never charged for the regular $15.95 price. Was only charged for a couple hours over whatever I played on GROUPON ($5.95 or $7.95) NEVER MORE THAN THAT.
VERY-VERY DISAPPOINTED. :(
I was charged $25.67 for a couple of hours of hours over.
I get the Groupon Voucher to park here, so I get a good price. the shuttle always picks you up immediately when you park, the problem is they don’t like to pick you up from the airport when you return. I’ve had to wait 20-30 minutes after dispatch told me there was a shuttle already en route. Today the shuttle drove right by me as I was waiting in the cold at zone 3 as instructed. I called again and was told another one would come soon. In a few minutes I saw another one but it drove right by me also. I tried to run down to the stop at the next terminal. I saw him pause and pick someone up then he pulled off before I could catch him. I called dispatch again and they tried to tell me it went past me Because it was full which was obviously not the case as it stopped and picked someone up at the next terminal
Friendly, courteous staff and great service. From check in to check out, it couldn't have been any easier. When we went to leave our battery was dead. Stewart worked diligently to get us up and running. I will use Wally Park anytime when I travel.
WallyPark is horrible. Used them over the years but something changed recently. The last two experiences were identical. Waited 45 minutes and 50 minutes (last night) at the airport. I called many times to dispatcher who could care less that I was standing and waiting. Horrible, horrible, horrible. Never again. Never!!