We've been happily using this lot for some time now and will continue to do so. They have great rates and awesome customer service. I recently accidentally left a window on my car open while away and a lot attendant there took the time to put plastic and painters tape over it. It protected my interior from rain which could have shorted out my power windows and locks.
Incredible convenient and affordable for the service. Used the valet service in April 2021 and it was great. I had no wait time going to the airport, and picking up they were there within minutes. I'll never go anywhere else. Already reserved for later this year again.
Excellent service, good staff and fast getting my group to the airport as well as a super quick pick up on our return. Lot is secure, lighted and easy to find. Prices were the best around. I have used this company in the past and will continue to use them for future flights. This trip I used self park and had no issues, I have used valet in the past and with zero complaints. I booked everything online and they communicated with me via text for my parking confirmation/pick up “how to”. Highly recommended
We used Valet and it was well worth it. We were in and out of the parking place in about 5 minutes, driver took the keys and helped load our luggage on the bus. Coming back the only complaint I have is how long it took the driver to get to us, but it was probably because it was 400a.m. When you're tired 5 minutes can feel like 5 hours, lol. I would definitely park here again. Oh yeah, we made our reservation online.....it was simple and no hassle.
Convenient location. Lots of parking. Staff that I talked to was very courteous and professional. Clean lot. There was no hassle with the entire experience, I recommend this place for anyone in need of such a service. Also, the price is very fair for the professionalism provided
Our experience got off to a rocky start to say the least. We had a customer from out of town flying in to pick up a vehicle he had purchased our drive drove for 2 hours to drop off the vehicle and the man at the Valet gate was incredibly rude to my driver we had to book a reservation even though the service said no reservation is required? We finally set the reservation and showed the rude man at the gate and it still wasn't good enough. I was at my wits end. I was about to cancel and go elsewhere. Until Ms. Jackie Stepped in to help us she was amazing. She came over showed the rude man how to do his job the correct way and got us checked in and taken care of quickly. She was such a blessing. Going forward I will just ask for Ms. Jackie. Thank you again. Our client Philip J was also grateful for your assistance. Thanks again Ms. Jackie.
What a great experience. It was our first time using this lot due to an incredible promo/price. While the lot was full when we arrived, our car was willingly taken to valet, regardless of our reservation for self park. Everyone was efficient, kind, and helpful- easing so much stress that comes with traveling. When we returned tonight back to Philly, the shuttle picked us up quickly, and our car was ready to go as soon as we arrived back at the lot. Every staff member... from the shuttle driver to the valet assistance to the smiling lady checking us out at the booth, was incredible, even with it being later at night. We will absolutely use your lot again when traveling! Thank you for great service!!
Everything was great and convenient! This was my first time using parking services and I will be using the services again in the near future. Everything was fast and easy, I have no complaints whatsoever. The price was just right and the staff was friendly and accommodating. Thank you for such a great experience!
Location was great. Easy to get to, especially coming from the north of Philly. Staff was great upon arrival and helped with the bags. On the way home, I did not have to wait for a p/u. While waiting for my bags on the carousel, I saw 3 Park N Fly vehicles stopping at a stop right outside the door. This whole process could not have gone better. Highly recommend!
This place was great. The people were awesome. We ended up spending over 2 days due to being trapped because of canceled flights due to weather and they were so nice about it.
I do wish they had numbered spots or provided tickets for when we return. They provide them for valet but not for self park.
We had to drive home from Nashville to Philadelphia. Evan Helped us get to our car (while we drove our rental) and get us through to the check out with no effort on our part. He and the wonderful cashier made it stress free after a long 14 hour drive in the snow, ice and rain. 10/10 to both of them and we will definitely use park N Fly again. THANK YOU SO MUCH!!
Park N Fly Philadelphia was the best. As soon as I arrived a van was ready to take me to my departure gate. The kind driver helped me loading and unloading my luggage. The best service I've had in a longtime. My flight was delayed 2 times due to weather and they waived those days. I will use them again and tell my friends. Kudos on the customer service.
I have been using this Philadelphia site since they first opened and have consistently been pleased with their customer service whenever I've had a problem or a question. Their employees have always been very friendly and extremely helpful. Just this past time when I returned to Phila after the snow storm, I was so grateful that the shuttle driver even cleared my car of the accumulated snow! Amazing service. Keep up the excellent work!
Super quick and convenient! Friendly staff and easy process from start to finish. When I arrived I was running late and informed them right away. They understood and got me right to my terminal just in time! Thank you so much!
Online transaction to make reservation was easy. Upon arrival, there were various options provided at the kiosk. Plenty of parking. Best part was definitely how quickly the transfer to the airport occurred. Process is very simple when requesting to be picked up from the airport.
If you are coming to the airport by driving down Island Avenue, the parking lot is easy to find. From there it's a short shuttle bus drive to the airport, and shuttles were quickly available in both directions. Both coming and going, the drivers went out of their way to assist us. When leaving the airport, exit the area at baggage claim, stand in pickup area #3, and flag down the Park 'N Fly shuttle bus.
if you pay for a spot in advance; print out your receipt, take the ticket as you enter the lot, keep both of these hidden in your car, and then present both to the cashier as you exit.
If you arrive at PHL between 11pm and 7am, you'll need to phone the lot for a shuttle pickup, so keep the little ticket with that number with you. You may want to use this ticket to write down where in the lot you parked.
First time parking at Park n Fly and I will use them again! Easy parking, very nice staff, and such a quick trip to the airport! The returning driver even saw I had trouble getting out of my parking space, due to my poor choice of spots, and got out of the shuttle and directed me until I was able to drive away! He was so nice! Thank you for a great experience! Keep up the good work!
The level of service was amazing! From the reservation, to the time I picked up my car! Assef, Solemain and Solomon (please forgive any wrong spelling) were so warm and helpful! The shuttle was clean and warm. One was waiting for me as soon as I arrived! I made it to the airport with plenty of time to spare. (It's close by) I was also picked up pretty quickly on return. Make sure you have a copy of or digital proof of your confirmation or you will have to pay again. Prices are better if you reserve ahead of time on their site and the prices are way better than the airport! I recommend this company and will absolutely use them again!
I love park N fly! They have excellent services and are professional! Quick airport transfers! I have used them before and I will highly recommend them to anyone who wants a secure and professional place to leave their car while traveling for days!
Very fast service. Great prices for parking with valet service available. Don’t deal with the airport lots and terminal traffic use Park n Fly.
Pick up and drop of was on time very reliable great customer service from the driver and the cashier i ran into a small issue on sunday i spoke to the cashier about it and today to the manager Morris everything was handled correctly i will definitely be using them again
making the reservation online was very easy and cheaper. The shuttle to the airport was fast dropping off and picking up and the staff was courteous
Convenient location. Easy to park. Gate attendants are very friendly. Buses are clean. Quick service.
quick pickup, courteous drivers and vans are in good shape and clean
Park N Fly was a super easy and convenient service to use. I was out of town for 4 days and needed to park my car somewhere close to the airport. For the price, Park N Fly was definitely worth it. I also appreciated the door to door service as soon as you parked your car. The drivers were very helpful in helping me with my suitcase and making sure all was okay. I never had to wait long for a shuttle either when I returned from my vacation. Overall, I would use Park N Fly again for future services.
The driver was extremely courteous and helpful with loading and unloading our bags.
Everything was so easy. The shuttle followed me to my parking spot and I was on the way to the airport within minutes of arriving at the parking lot. The driver took the bags from my trunk and loaded them on the bus. After my trip the shuttle was picking us up within seconds of leaving baggage claim. I could not be happier with this experience. Thank you!
I loved using Park 'N Fly! It was my first time using a service like this, and I will use it every time moving forward. It was so easy to use, safe, and convient. The drivers are very kind and helpful. I can't wait to use them again for our next trip!
For Valet, When I drove up through the automated gate, I was greeted and took no time to get the car checked in and onto the bus. Quick.When I was picked up from my return, driver helped me with my bags, and the same, my car was ready and off I went. AAA discount helps with parking fees too.
great parking! easy to get to! staff are super friendly! When I got back to my car the dumb battery was dead, and thankfully the driver came right back to my car and helped me get it started!! So helpful!
Good price. Friendly staff. Plenty of parking in a safe lot. There were plenty of high end cars in the lot. Gave me high confidence in the security of the lot. Pick up at the terminal after my trip was fast. Soloman was courteous and would have put my bags in the car if I could have found my key in a timely fashion.
When we arrived at the Park ‘N Fly parking lot, the van driver followed us until we parked our car. He got our bags out off the trunk and put them into the van. We enjoyed pleasant conversation until we arrived at the airport. He unloaded our bags for us upon arrival. Additionally, he gave us very clear directions for when we returned as well as a slip of paper with our parking spot aisle and number! When we returned, we only waited about five minutes until the van arrived. We were tired from our traveling so we were quite grateful. We will certainly use this service from now on. Thank you!
I love this lot! I accidentally left my keys on the shuttle going to the airport and didn't realize it until I was at security. They held onto my keys until I returned from vacation 5 days later. I also need a jump when I returned due to leaving my interior light on in my car (I was apparently in a rush to leave on vacation ). The employees are fantastic, professional and friendly. They were able to assist me with jumping my car and I was on my way within minutes. I will recommend this lot to everyone and anyone that is looking for a place to leave their car when traveling. I will use this lot from now on whenever I travel from Philadelphia airport.
For Valet, When I drove up through the automated gate, I was greeted and took no time to get the car checked in and onto the bus. Quick.When I was picked up from my return, driver helped my with my bags, and the same, my car was ready and off I went. AAA discount helps with parking fees too.
I had previously used a valet service but the wait times for the car to be brought to the airport were getting longer and longer so I decided to try a lot with a bus service. I chose Park N Fly mainly because the rate was the most reasonable but I was really surprised by how smoothly everything went. A shuttle bus arrived immediately as I was exiting the airport and the fact that they pick you up and drop you off at your car's actual space in the lot is a really nice touch. It was also a breeze to have paid for the booking online in advance and just scan my phone to get in and out of the lot and the complimentary water bottle was a lovely bonus! Drivers were also very nice.
Great price and proximity to the airport. Easy drop off and pick up. Would recommend.
The drivers are very kind and always personable. The service is quick and easy and has much better prices than other parking lots around the Philadelphia airport.
For this trip, the service was amazingly quick. The shuttle arrived as we were parking (self park) and the shuttle back from the airport was about a three minute wait. Both drivers were friendly, helpful and efficient. Just what we wanted.
Prompt, friendly drivers and so convenient! Easy access off 95 - close to the airport and definitely cheaper than parking on airport property. I've used your services in Philly (too many times to count) and service has been consistent thus far. I will definitely continue to use you all. Kudos!
This is my second time using park and fly. I must say that there is no wait time from arrivals to departures. Such a great service. The drivers are great. Would highly recommend
Everything went smoothly - from making the reservation online to when I exited the parking lot at the end of my trip. The most impressive part to me was when I pulled into the parking lot, the shuttle bus followed me right to my car so I didn't have to walk anywhere to grab the shuttle. Since I have a nerve issue down my left leg, making it difficult to walk far lately, this was super convenient and impressive to me!
If you are looking for the convenience of parking your own vehicle in a secure parking lot and quick service to and from the airport then Park 'N Fly is the way to go. Using the App on my phone made the booking reservation so easy. Once arriving all I had to do was scan my bar code and easy access to a parking spot. Shuttle was right there once we parked. The quick ride to the Airport was great. Returning from vacation was also a quick pick up, there happen to be a shuttle already picking up passengers. We were dropped off at our car. We went to checkout and since it was already paid for on the app the only thing the teller did was scan the bar code and we were on our way home. Park 'N Fly is the way to go for us in the future and recommend it to anyone else.
Nice facilities. Pleasant staff and reasonable rates. The bottle of water is nice at checkout. My only complaint is your vans are not circling the airport at pickup from baggage claim as often as the other companies and I have to call to request a pickup.
Very simple to park here and get to the airport. They have several shuttles so there is always one hanging around that is ready to go, and the drivers are nice. Rates aren't bad compared to other parking sites.
The facility was clean and secure. I felt safe with my vehicle staying long-term. From the moment we pulled up, the staff was friendly and helpful. There were customer bathrooms and even complimentary water bottles for customers in this air conditioned building. The shuttles were abundant and always available. Highly recommend.
So easy to find off of 95 South. Valet is the best value and so reliable and fast. Professional service and friendly staff, why go anywhere else. Text your arrival and pick up is quick and your car is waiting for you.
I found Park N Fly ...on the fly...I was on my way to another airport parking facility when I saw the sign. I backed up and thought this would be a better location for me. And it was. I parked my vehicle and the shuttle picked me up from my vehicle opposed to walking to a shuttle stop. this was great due to the heaviness of my luggage. The driver was nice clean in his appearance and very helpful. I felt safe with him and his driving. My return shuttle trip was just as comfortable. No complaints at all. Upon parking my vehicle I was given a 1 day free parking coupon. This was a nice treat after splurging on my trip. I travel frequently and will absolutely use Park and Fly again.