I had previously used a valet service but the wait times for the car to be brought to the airport were getting longer and longer so I decided to try a lot with a bus service. I chose Park N Fly mainly because the rate was the most reasonable but I was really surprised by how smoothly everything went. A shuttle bus arrived immediately as I was exiting the airport and the fact that they pick you up and drop you off at your car's actual space in the lot is a really nice touch. It was also a breeze to have paid for the booking online in advance and just scan my phone to get in and out of the lot and the complimentary water bottle was a lovely bonus! Drivers were also very nice.
I love this lot! I accidentally left my keys on the shuttle going to the airport and didn't realize it until I was at security. They held onto my keys until I returned from vacation 5 days later. I also need a jump when I returned due to leaving my interior light on in my car (I was apparently in a rush to leave on vacation ). The employees are fantastic, professional and friendly. They were able to assist me with jumping my car and I was on my way within minutes. I will recommend this lot to everyone and anyone that is looking for a place to leave their car when traveling. I will use this lot from now on whenever I travel from Philadelphia airport.
When we arrived at the Park ‘N Fly parking lot, the van driver followed us until we parked our car. He got our bags out off the trunk and put them into the van. We enjoyed pleasant conversation until we arrived at the airport. He unloaded our bags for us upon arrival. Additionally, he gave us very clear directions for when we returned as well as a slip of paper with our parking spot aisle and number! When we returned, we only waited about five minutes until the van arrived. We were tired from our traveling so we were quite grateful. We will certainly use this service from now on. Thank you!
The drivers are very kind and always personable. The service is quick and easy and has much better prices than other parking lots around the Philadelphia airport.
great parking! easy to get to! staff are super friendly! When I got back to my car the dumb battery was dead, and thankfully the driver came right back to my car and helped me get it started!! So helpful!
5 stars... Hands down! I used their Valet service and could not be more happy. Drop off was very easy, and everyone helped me with getting my bags into the shuttle. It was only about a 8 minute ride to the airport.
When my flight came in 7 days later I texted them to let them know I arrived and they called me to confirm my details and they showed up 10 minutes later. They had my car ready and running for me when the shuttle dropped us back off at the lot.
I will use this company EVERY TIME I fly out of Philly. Thanks PARK 'N FLY!! 😁😁😁
Service was SO easy and convenient. From booking online, to parking and shuttle services to and from the airport. Staff was incredible with our belongings. They helped us grab our bags to and from the car. Solomon was the first gentleman who helped us and I can’t remember the other associates name. Thank you! We will 100% use y’all again.
The driver was extremely courteous and helpful with loading and unloading our bags.
Booking on line was easy. The parking staff were very helpful in finding a spot and helped me to park. On arrival it was easy to request the pick up using the app. The pick up response was very quick. My over all experience was excellent.
Convenient to airport. More affordable than other parking lots. Bus always there. Rewards program
Easy to book online or their app.
Shuttle drivers are always courteous and professional. Checking out is always easy.
Highly recommend for long term airport parking.
Super easy to book and pay
Very affordable. Drivers drove so well and didn't have to wait to be dropped off or picked up. Thanks
I've always been a fan due to the amount of friendly drivers they have and we've never had to wait too long for a shuttle. Some of the new processes are great where they arrive pretty soon after landing. The valet service is great too. Pricing is great too.
Drop off was a bit stressful. Despite having a reservation for 7 days, the lot was full. Told to park via Valet which was fine. However, no one at Valet so had to wait for a bit. Pickup was a breeze. Shuttle took a while (15-20 min) but car was ready to be driven off. Would use again. Thanks.
We did the he self parking. Did not have to wait for the shuttle service. Driver helped us with our luggage. The one issue is that it’s not easy to find parking. And there isn’t much maneuvering space, making it hard to park. A great plus was the fridge stocked with free cold water bottles on the way out. That was great we were dehydrated and that was really great.
Very nice I will book again. Recommended. Have to make reservations
Super quick and convenient! Friendly staff and easy process from start to finish. When I arrived I was running late and informed them right away. They understood and got me right to my terminal just in time! Thank you so much!
Incredibly attentive, genuinely nice staff. Excellent service both to and from the airport. Will be my 'go-to' for all future flights.
Park N Fly Philadelphia was the best. As soon as I arrived a van was ready to take me to my departure gate. The kind driver helped me loading and unloading my luggage. The best service I've had in a longtime. My flight was delayed 2 times due to weather and they waived those days. I will use them again and tell my friends. Kudos on the customer service.
I have been using this Philadelphia site since they first opened and have consistently been pleased with their customer service whenever I've had a problem or a question. Their employees have always been very friendly and extremely helpful. Just this past time when I returned to Phila after the snow storm, I was so grateful that the shuttle driver even cleared my car of the accumulated snow! Amazing service. Keep up the excellent work!
The shuttles run pretty steady to and from the airport so not a long wait. The Valet service had the car right there when we stepped off the shuttle. Staff was very helpful and patient.
(beside the booth person, but that might be because they were in the booth or was put there because that was the lowest effort they could put forth).
Its close to the airport so its a short shuttle ride.
Online transaction to make reservation was easy. Upon arrival, there were various options provided at the kiosk. Plenty of parking. Best part was definitely how quickly the transfer to the airport occurred. Process is very simple when requesting to be picked up from the airport.
For this trip, the service was amazingly quick. The shuttle arrived as we were parking (self park) and the shuttle back from the airport was about a three minute wait. Both drivers were friendly, helpful and efficient. Just what we wanted.
The facility was clean and secure. I felt safe with my vehicle staying long-term. From the moment we pulled up, the staff was friendly and helpful. There were customer bathrooms and even complimentary water bottles for customers in this air conditioned building. The shuttles were abundant and always available. Highly recommend.
Location was great. Easy to get to, especially coming from the north of Philly. Staff was great upon arrival and helped with the bags. On the way home, I did not have to wait for a p/u. While waiting for my bags on the carousel, I saw 3 Park N Fly vehicles stopping at a stop right outside the door. This whole process could not have gone better. Highly recommend!
Nice facilities. Pleasant staff and reasonable rates. The bottle of water is nice at checkout. My only complaint is your vans are not circling the airport at pickup from baggage claim as often as the other companies and I have to call to request a pickup.
Pick up and drop of was on time very reliable great customer service from the driver and the cashier i ran into a small issue on sunday i spoke to the cashier about it and today to the manager Morris everything was handled correctly i will definitely be using them again
I found Park N Fly ...on the fly...I was on my way to another airport parking facility when I saw the sign. I backed up and thought this would be a better location for me. And it was. I parked my vehicle and the shuttle picked me up from my vehicle opposed to walking to a shuttle stop. this was great due to the heaviness of my luggage. The driver was nice clean in his appearance and very helpful. I felt safe with him and his driving. My return shuttle trip was just as comfortable. No complaints at all. Upon parking my vehicle I was given a 1 day free parking coupon. This was a nice treat after splurging on my trip. I travel frequently and will absolutely use Park and Fly again.
So easy to find off of 95 South. Valet is the best value and so reliable and fast. Professional service and friendly staff, why go anywhere else. Text your arrival and pick up is quick and your car is waiting for you.
Very simple to park here and get to the airport. They have several shuttles so there is always one hanging around that is ready to go, and the drivers are nice. Rates aren't bad compared to other parking sites.
I loved using Park 'N Fly! It was my first time using a service like this, and I will use it every time moving forward. It was so easy to use, safe, and convient. The drivers are very kind and helpful. I can't wait to use them again for our next trip!
Everything was so easy. The shuttle followed me to my parking spot and I was on the way to the airport within minutes of arriving at the parking lot. The driver took the bags from my trunk and loaded them on the bus. After my trip the shuttle was picking us up within seconds of leaving baggage claim. I could not be happier with this experience. Thank you!
Our experience got off to a rocky start to say the least. We had a customer from out of town flying in to pick up a vehicle he had purchased our drive drove for 2 hours to drop off the vehicle and the man at the Valet gate was incredibly rude to my driver we had to book a reservation even though the service said no reservation is required? We finally set the reservation and showed the rude man at the gate and it still wasn't good enough. I was at my wits end. I was about to cancel and go elsewhere. Until Ms. Jackie Stepped in to help us she was amazing. She came over showed the rude man how to do his job the correct way and got us checked in and taken care of quickly. She was such a blessing. Going forward I will just ask for Ms. Jackie. Thank you again. Our client Philip J was also grateful for your assistance. Thanks again Ms. Jackie.
Everything was great and convenient! This was my first time using parking services and I will be using the services again in the near future. Everything was fast and easy, I have no complaints whatsoever. The price was just right and the staff was friendly and accommodating. Thank you for such a great experience!
We were able to park and leave to the airport immediately. The service personnel helped us with both loading and unloading our baggage and were very courteous and professional. Upon our return though we had a slight wait, we got picked up and our car was ready for pickup from valet service - was quick and smooth, thanks!
Fast and great service. Shuttle came within 10 minutes of us getting to the airport. Safe and our car was in great shape. Recommend if you need long term parking and are leaving from the Philly airport.
This place was great. The people were awesome. We ended up spending over 2 days due to being trapped because of canceled flights due to weather and they were so nice about it.
I do wish they had numbered spots or provided tickets for when we return. They provide them for valet but not for self park.
For Valet, When I drove up through the automated gate, I was greeted and took no time to get the car checked in and onto the bus. Quick.When I was picked up from my return, driver helped my with my bags, and the same, my car was ready and off I went. AAA discount helps with parking fees too.
I booked our valet spot on line. I created an account and was able to access my reservation easily. I paid in advance, which made things less complicated once we arrived and departed.
All they did was scan my QR code! Easy.
We arrived, someone off loaded our luggage for 6 out of my van and into the shuttle. We were dropped off at the correct gate, and when we landed home at PHL all you have to do is text the number with your gate and terminal number/letter. They picked us up curbside, and we did the opposite of when we arrived.
I would totally recommend! Convenient, affordable and very friendly customer service
Excellent service, good staff and fast getting my group to the airport as well as a super quick pick up on our return. Lot is secure, lighted and easy to find. Prices were the best around. I have used this company in the past and will continue to use them for future flights. This trip I used self park and had no issues, I have used valet in the past and with zero complaints. I booked everything online and they communicated with me via text for my parking confirmation/pick up “how to”. Highly recommended
Always use inside parking, your picked up within minutes. No worry about your car because it's parked inside. They offer car wash service. I always use them when I fly out of Philly. I highly recommend them because of peace of mind and security.
Convenient location. Easy to park. Gate attendants are very friendly. Buses are clean. Quick service.
quick pickup, courteous drivers and vans are in good shape and clean
We've been happily using this lot for some time now and will continue to do so. They have great rates and awesome customer service. I recently accidentally left a window on my car open while away and a lot attendant there took the time to put plastic and painters tape over it. It protected my interior from rain which could have shorted out my power windows and locks.
Prompt, friendly drivers and so convenient! Easy access off 95 - close to the airport and definitely cheaper than parking on airport property. I've used your services in Philly (too many times to count) and service has been consistent thus far. I will definitely continue to use you all. Kudos!
Easy to set up account online or ap. Make reservations and pre-pay. Staff friendly and helpful. Service was quick when we landed and called for pickup. I did not add on valet or other services but could see them working on other cars making them shiny for pick up.
Everything went smoothly - from making the reservation online to when I exited the parking lot at the end of my trip. The most impressive part to me was when I pulled into the parking lot, the shuttle bus followed me right to my car so I didn't have to walk anywhere to grab the shuttle. Since I have a nerve issue down my left leg, making it difficult to walk far lately, this was super convenient and impressive to me!
This is my second time using park and fly. I must say that there is no wait time from arrivals to departures. Such a great service. The drivers are great. Would highly recommend
If you are looking for the convenience of parking your own vehicle in a secure parking lot and quick service to and from the airport then Park 'N Fly is the way to go. Using the App on my phone made the booking reservation so easy. Once arriving all I had to do was scan my bar code and easy access to a parking spot. Shuttle was right there once we parked. The quick ride to the Airport was great. Returning from vacation was also a quick pick up, there happen to be a shuttle already picking up passengers. We were dropped off at our car. We went to checkout and since it was already paid for on the app the only thing the teller did was scan the bar code and we were on our way home. Park 'N Fly is the way to go for us in the future and recommend it to anyone else.
Driver from Ethiopia was a wonderful man, greeted with a smile, loved his job, took care of us. Like it mattered to him. Nice change for Philly.
Good price. Friendly staff. Plenty of parking in a safe lot. There were plenty of high end cars in the lot. Gave me high confidence in the security of the lot. Pick up at the terminal after my trip was fast. Soloman was courteous and would have put my bags in the car if I could have found my key in a timely fashion.
I like using this service. It’s very close to PHL airport. Not difficult, easy to navigate and get to. Friendly attendants and timely shuttle services. Everyone was helpful with luggage. It’s not a large parking garage, so I think best to get reservations. They offer other services like valet and car wash.
We had a great experience with Park ‘N Fly Philadelphia. The service was prompt both outbound and inbound, the app was easy to use, the shuttle was clean and comfortable, and the drivers were friendly and helpful. Couldn’t have asked for a better experience.
Great service. Drivers and attendants all very friendly. The valet service is the best I have experienced. The mobile app is very easy to use when making a reservation or checking on status. The only challenge I see sometimes relates to the volume of drivers for pick up. I often see other parking lot vehicles more frequently while waiting for the Park N Fly bus. Everything else is really great. I recommend Park N Fly to anyone who asks for a PHL parking facility. Thanks and keep up the good work.
Was super easy to book through the app and drop off and pick up went well. Also the employee Evan who helped me when I arrived was very friendly and welcoming. He made the process very smooth and is an excellent employee. I appreciate him!
I love park N fly! They have excellent services and are professional! Quick airport transfers! I have used them before and I will highly recommend them to anyone who wants a secure and professional place to leave their car while traveling for days!
First time parking at Park n Fly and I will use them again! Easy parking, very nice staff, and such a quick trip to the airport! The returning driver even saw I had trouble getting out of my parking space, due to my poor choice of spots, and got out of the shuttle and directed me until I was able to drive away! He was so nice! Thank you for a great experience! Keep up the good work!
The level of service was amazing! From the reservation, to the time I picked up my car! Assef, Solemain and Solomon (please forgive any wrong spelling) were so warm and helpful! The shuttle was clean and warm. One was waiting for me as soon as I arrived! I made it to the airport with plenty of time to spare. (It's close by) I was also picked up pretty quickly on return. Make sure you have a copy of or digital proof of your confirmation or you will have to pay again. Prices are better if you reserve ahead of time on their site and the prices are way better than the airport! I recommend this company and will absolutely use them again!
Had a great first experience. My lot had closed during Covid so I tried Park N Fly. The access from the highway was easy. The staff was friendly and kind. The drivers were helpful and drove safely. Overall it was a great experience and a great price. I'll be using them again.
Park-n-fly parking is very convenient and reasonable parking for the Philadelphia airport. Pickup and drop off shuttle service is awesome. I will definitely use their service again.
Very fast service. Great prices for parking with valet service available. Don’t deal with the airport lots and terminal traffic use Park n Fly.
Park N Fly was a super easy and convenient service to use. I was out of town for 4 days and needed to park my car somewhere close to the airport. For the price, Park N Fly was definitely worth it. I also appreciated the door to door service as soon as you parked your car. The drivers were very helpful in helping me with my suitcase and making sure all was okay. I never had to wait long for a shuttle either when I returned from my vacation. Overall, I would use Park N Fly again for future services.
1st time used. Service was very prompt & friendly. It wasn't a problem, but as others have noted, I reserved a self park spot. When I arrived the self park spots were supposedly full & I was directed to the valet park section. Employees were very helpful. The shuttle was very prompt. I will use again.
Great service and value. The lot was near the airport and the shuttles ran extremely timely and we didn't have to wait more than 1 minute for both pick up & drop off. Had no issues at all and was very quick and easy to find a space as well as check out. We would use Park N Fly again for sure!
The staff were very courteous and helpful, very professional. The shuttle both going to and back from the airport were very clean and not smelly. Overall they are awesome! Would definitely park with them again!
Incredible convenient and affordable for the service. Used the valet service in April 2021 and it was great. I had no wait time going to the airport, and picking up they were there within minutes. I'll never go anywhere else. Already reserved for later this year again.
For Valet, When I drove up through the automated gate, I was greeted and took no time to get the car checked in and onto the bus. Quick.When I was picked up from my return, driver helped me with my bags, and the same, my car was ready and off I went. AAA discount helps with parking fees too.
What a great experience. It was our first time using this lot due to an incredible promo/price. While the lot was full when we arrived, our car was willingly taken to valet, regardless of our reservation for self park. Everyone was efficient, kind, and helpful- easing so much stress that comes with traveling. When we returned tonight back to Philly, the shuttle picked us up quickly, and our car was ready to go as soon as we arrived back at the lot. Every staff member... from the shuttle driver to the valet assistance to the smiling lady checking us out at the booth, was incredible, even with it being later at night. We will absolutely use your lot again when traveling! Thank you for great service!!
So much better than the old economy parking lot. We were wary, but this works great! You can know how long to plan from parking to arriving at the terminal. Our drivers were courteous and helpful.
Great price and proximity to the airport. Easy drop off and pick up. Would recommend.
Great experience. Bus arrived less then 2 minutes after we requested the ride. Friendly drivers. Overall great service. Highly recommend!
making the reservation online was very easy and cheaper. The shuttle to the airport was fast dropping off and picking up and the staff was courteous
Price is right. Quick and efficient. Driver was polite. Easy to find off Island Ave.
Be alert! Your navigator might take you around the corner from the actual entrance. And if you paid for valet parking, don't drive through the gate, drive to the garage. The shuttle was instant, the guys on the ground very helpful. The price was the deciding factor. It's all good.
Convenient location. Lots of parking. Staff that I talked to was very courteous and professional. Clean lot. There was no hassle with the entire experience, I recommend this place for anyone in need of such a service. Also, the price is very fair for the professionalism provided
If you are coming to the airport by driving down Island Avenue, the parking lot is easy to find. From there it's a short shuttle bus drive to the airport, and shuttles were quickly available in both directions. Both coming and going, the drivers went out of their way to assist us. When leaving the airport, exit the area at baggage claim, stand in pickup area #3, and flag down the Park 'N Fly shuttle bus.
if you pay for a spot in advance; print out your receipt, take the ticket as you enter the lot, keep both of these hidden in your car, and then present both to the cashier as you exit.
If you arrive at PHL between 11pm and 7am, you'll need to phone the lot for a shuttle pickup, so keep the little ticket with that number with you. You may want to use this ticket to write down where in the lot you parked.
We had to drive home from Nashville to Philadelphia. Evan Helped us get to our car (while we drove our rental) and get us through to the check out with no effort on our part. He and the wonderful cashier made it stress free after a long 14 hour drive in the snow, ice and rain. 10/10 to both of them and we will definitely use park N Fly again. THANK YOU SO MUCH!!
We used Valet and it was well worth it. We were in and out of the parking place in about 5 minutes, driver took the keys and helped load our luggage on the bus. Coming back the only complaint I have is how long it took the driver to get to us, but it was probably because it was 400a.m. When you're tired 5 minutes can feel like 5 hours, lol. I would definitely park here again. Oh yeah, we made our reservation online.....it was simple and no hassle.