It’s been my second time to this parking lot and both times my experiences have been terrible.I have been treated in a way as if I was not welcome.The first time I had come to this parking lot I was screamed at 5am because I was taking out my luggage at the front lobby which then I had apologized which then I was told I had to wait and if I was not interested there were other lots.There were cars in the lot that had shown up the same morning I had come in where the individual who spoke to me was a older gentle in the name of James which appeared to be the shuttle driver and had absolutely no sort of customer service.Individuals had watched the way this individual spoke in a terrible tone.A young individual in the office who was helping us had done a great job taking care of us and had apologized for the individual’s ridiculous behaviour. He had made our experience so much better as he also took us to the airport since none of us wanted to hop into the shuttle with the other rude driver.This young individual honestly was capable of doing everything even driving us and was definitely efficient as everyone who lined up in the office was surprised.We had asked the individual for his name and he mentioned his name was Nate as we were so pleased to have him change the way how we felt about parking our cars in the lot.I have come again a few weeks later and bumped into Nate during the weekday as he had given us the repeat of welcoming us again.
I hope the management reads this as customer will end up leaving with an experience like that.This company should be pleased to have an educated individual like Nate who will keep customers coming back.
Great park and fly lot with decent service and prices. The shuttle is prompt and responsive. We arrived past midnight from our trip and the shuttle arrived within 15 minutes after calling. They even drop you off right in front of your car! Will use again!
Just used this service for the first time this week. Highly recommended. Cheap and professional.Sergio my driver is good at what he does. Will be using this service again when my next vacay comes up.
My daughter and I went to Calgary for a 6 day trip. We were taken to the airport right away. We were picked up within 5 minutes from the airport. A little walk to the place where we had to meet but nothing extreme. When we got to the parking lot, my car would not start. The attendant gave my car a boost with his own car and got us on our way. "No problem" he said!! Great service and went above and beyond.
I would highly recommend them and will definitely use them anytime I am flying out of Toronto. Thanks so much!!
Price was good also a friendly service.
Easy.to find and the process was also very relaxed.
Big point what a lot of negative review say is the shuttle service. We was lucky and we wait maybe 2 min after I call the number.
So I can recommend this service to anyone.
I had a very pleasant experience at this parking slot. Reached airport quickly as soon as I parked my car. And got picked up quickly within 15 minutes as advertised by them. I would definitely recommend this parking place for going to airport.