Not a good experience, I was late, so when I got there I was told my reservation was canceled and there was nothing they could do, which included giving my money back for a week. When I called no one answered, then when I did talk to someone he was was rude. I don't believe the customer is always right, I was late, but I do believe you treat people with respect and compassion, especially in a situation where time is so important... they're was no accommodation or understanding

Always fast in and out, courteous staff. My go-to parking at Hopkins

Great customer service. Pleasant people.

All good for many years.

Needs to become a indoor parking garage or at least a dome on it

My favorite place to park. Clean, fast and with a car wash.

I very much like park place parking. I use 2 to 3 times per yet my car is safe, fast an d easy to airport shuttle an dc a cold bottle of water when arriving and departing facilities.

We parked our car here for parts of three days while we were in Chicago. The check-in process was very simple and we were met at our car by the shuttle bus, which quickly got us to the airport. On our return home, the shuttle was waiting outside of baggage claim at the airport and quickly and efficiently got us back to our car at the lot, so that we could load our luggage and head home. All of the employees we encountered were very friendly and efficient. Our 3-day total to park was only $31.50. We will definitely use them the next time we go on a trip and need to leave our car parked!

Best place to park at CLE! Always Great customer service.

Great price when you use AAA close and convenient, however do not like the parking situation at the airport makes it hard on people who are handicapped

Great price when you use AAA close and convenient, however do not like the parking situation at the airport makes it hard on people who are handicapped

Dan is the man!



With the below freezing temperatures my car wouldn't start. My driver Dan was more than willing to help even though it was freezing out.



Highly recommend parking here. All the employees are nice and you rarely have to wait for a shuttle