Never crazy busy, I mean it's Cleveland. Best in the early morning, most vendors open before or around 6. Mid-day gets messy since most gates are small and planes these days are not. But it's an airport, what do you expect, it's moderately clean, sometimes friendly, and laid out as best and midsized airport can be.
We live in Toledo, which is 2 hours away. Cleveland Hopkins is always a airport I recommend for flights especially if you fly Frontier airlines or Spirit airlines. The airport is now been renovated. The parking shuttle brown is a lot closer now at the airport. Better situation now.
It's a great airport. It's big enough for all the flights but you don't need to take a bus or train to get to your terminal.
Restaurants are good and there are places to grab last minute items you might have forgotten.
Just don't expect to grab anything if arrive after a late day flight. Most of the concourse closes around 10.
Update: still awesome.
Have been to the Airport several times and at various times always clean the art work is interesting. Most of the people are friendly and polite couple of them could take lessons from them .
CLE is a medium-sized airport that is easy to navigate and convenient to use. The security lines were a little long but relatively fast. You can easily walk the length of all the terminals in about 10-15 minutes. There are adequate restrooms and places to find food.
The only concern/advice I have regards airport parking... When I arrived, earlier today (a Friday afternoon), the long-term and medium-term lots were full; only premium & "smart" ($20/day) parking was available. If you will be leaving a car there for a few days or more, make sure you consider this and plan accordingly.
Cleveland's airport is very easy to navigate. There are plenty of places to eat in the airport and several transportation options available from rental cars, taxis, ride share services and, my personal favorite, the rapid system (RTA).
You can catch the rapid from the airport and be in downtown Cleveland or beyond in minutes. It's convenient and economical.
The airport has improved significantly over the years, as opposed to years ago when I would fly out of here. For example, they added a variety of new food options, and also security checkpoints have been more efficient the last few times I flew out of here. All I can say now is, keep improving and don't start backsliding.
Best airport!! everyone working here is incredibly kind and patient, the food options are good, and check in/ security usually takes ~40 min. Love the green roof, cpr trainers, and plentiful seating/ wall outlets/ water bottle filling stations.
Airport fine.... frontier airline was not. A 4: hours delay to Phoenix Arizona 3in a half hour flight ✈️.... plan had to change a tire in Orlando Florida.🙏 😊 Before arriving in Cle. Do get to meet some nice folks tho 🙂.
Surprised my experience was not as bad as I expected. Traffic flowed easily, and the whole process of picking up and dropping off my siblings went easily and smooth. Cleveland Hopkins Airport was definitely on point and I appreciate the experience. I'll certainly be traveling through and patronizing at this location
The staff at Cleveland Hopkins International Airport was phenomenal! Especially a gentleman that works there who saw a need and without hesitation offered to help us. I was dropping my mom and luggage off at Southwest Airlines departures. I planned to leave her there while returning the rental car and then take luggage in. He made what is usually a laborious task, convenient and efficient! We are truly appreciative and grateful! I was unable to get his name but hope this reaches him! The Cleveland Southwest staff was also very helpful!