Looking for a place to park at Cleveland Hopkins International Airport? Park 'N Fly is located at, 19000 Snow Road, Cleveland, OH, US, and is a reliable and convenient parking facility that offers reserved parking at CLE Airport.
How far is Park 'N Fly from Cleveland Hopkins International Airport? The parking facility is only 0.8 miles away from the Cleveland Hopkins International Airport.
Park 'N Fly is a safe parking location given that it is well-lit, gated, and monitored 24/7.
24/7 shuttle service is available at Cleveland Hopkins International Airport.
Long-Term Parking at Park 'N Fly
How much does it cost to park at Park 'N Fly? Park 'N Fly offers parking for $11.95 per day.
How much does it cost to park at Park 'N Fly for a week? Park 'N Fly offers parking for $83.65 a week.
Park 'N Fly Promo Codes and Coupons
Park 'N Fly offers coupons on the website Coupon.co that can save up to 40%.
Flying out of Cleveland airport in 2020? Don't risk your vehicle. Book the Lowest Rates Online at 5 Star Facilities like Park 'N Fly. Top reasons to book parking at Cleveland Airport with us!
I thought the price was reasonable when I booked online. I also liked the convenience of being shuttled straight from my car to the airport and back. Also, both drivers we had were very nice helpful. The only thing that upset me was that they advertised a free car wash but, it was closed when I got there and when we left.
Carrie Johnson
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The prices are very reasonable and the service is always prompt. The driver's are very friendly and keep the shuttles nice and clean. I highly recommend Park 'N Fly to my friends and family.
Matt McKee
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Fast and courteous service. Easy to find and utilize information. Quick drive to and from the airport.
Design Diva
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Excellent customer service. I prepaid for my services and everything was smooth. It was snowing and 4 am (not my favorite time of day). We scanned for entry and someone immediately told us where to park. There were several busses nearby. We quickly got on the bus and in no time we were dropped off at the airport. When we returned at 11:30 pm, a bus was waiting and the driver was super friendly and helpful. A great experience
Dave Umbriac
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Extremely easy, and a great value. Shuttle takes you right to the terminal. When you return to Cleveland, just text them and the shuttle shows up almost immediately.... and takes you RIGHT TO YOUR CAR! Actually easier than parking at the airport, and so much cheaper!
Karen S
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Our international flight got changed to leaving CLE at 530a. So be at the airport by 230am!? We were concerned that some of the off grounds park options don't run shuttle service all 24 hours, but Park n Fly does! Fast, efficient, friendly service for a decent price, and we got the AAA discount. Sure, we'd prefer it be cheaper but at least it's not outrageously priced.
Jenn Visconti
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When we arrived they helped us get in and get parked. Then they were right there to take us to the airport. Got our bags on the bus. When arriving home from our trip they were there waiting on us which was great because we couldn’t get home fast enough! Process from
Booking to leaving was excellent! We will use them again and again!
Joseph Bellman
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Very quick & efficient. Lisa was our driver. When we returned to CLE, Lisa warned us that our cars would probably be covered with snow. She asked if everyone had a snow brush in their vehicle. If the y did not, she would let anyone borrow one of hers. We did have a brush and after she dropped off all passengers, she came back around to double check on everyone to make sure they were able to get their vehicle road worthy. She went the extra mile ! ! !
Jessica Jackson
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The app is easy to use, the customer service was excellent, the driver helped with bags, and there was a bus there to pick us up at the airport when we arrived. The service made traveling that much easier! Highly recommend!
George Coghill
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Extremely fast service. Friendly drivers. Reasonable rates. Zero wait when I parked, and the shuttle was at the airport within a reasonable time at the pickup point. Lot was well-lit at night and felt safe.
Rachel Jeavons
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The service at Park 'N Fly Cleveland is great! Our car battery was dead when we returned home due to leaving an interior light on. We walked to the front attendant and she called a bus immediately to pick us up and jump start our vehicle. She even provided water bottles as we waited for a minute. The driver was courteous and quickly resolved the problem. We will continue to use Park 'N Fly Cleveland as our sole vendor going forward based on this experience. Thank you!
Bob B
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Always a great experience parking here for my trips. The customer service is great and they are always friendly and helpful.
Ronald Storberg
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We use Park and Fly every time we are flying from Cleveland. It is convenient, affordable, easy to enter and leave. The staff is always attentive, friendly and helpful. The airport shuttles are timely and convenient. Highly recommend this facility.
Emi Stafford
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The ability to park my car for a reasonable price, plus the shuttle that takes you from your car makes it a great value for anyone who needs to fly.
Amanda Kochirka
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Everything is really easy, from booking and paying online in advance to calling the shuttle to come pick you up at the airport. I like how streamlined it all is and that you can do everything from your phone. It's one less thing I had to really think about related to planning our vacation. In about five minutes I had a reasonably priced solution for parking that was all paid for ahead of time.
Mel G
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Use the rewards system. Nice drivers and prompt. Have been traveling and parking here for about 1.5 years. I'll continue to use :)
Ally Melling
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It was my first time using Park 'N Fly recently, and everything went very smoothly. The shuttle to and from the airport was very prompt, the price was right, and I liked the free car wash on the way out. Would recommend anytime!
steve Martins
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Great location, friendly staff, fairly priced, and efficient operation. What more can you ask for? We will use Park-n-Fly every time we fly out of this airport.
kahlee peck
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Entrance into facility was very easy. Shuttle follows you to your parking spot, and shuttles you straight to the airport within a few minutes! No waiting! Pickup from airport is easy and fast! Staff is friendly and helpful! Will definitely be using for my next flight!
Rick Ramsdell
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We've used park n fly several times and it is always a great experience. Communication is excellent and we've never had to wait very long for the shuttle. Last trip he was there waiting for us when we walked out of the terminal. It is maybe a mile from the airport so a free shuttle is included. Highly recommend.
chantel michalek
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easy to use, quick pickup and dropoff. We went across the street for years but the advance payment option was a better deal this trip. Even the free car wash was memorable!
Char T.
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This was my first time parking off-site while flying out of Cleveland and I’m so happy that I gave The Parking Spot a try! I was always worried about how easy it would be to catch a shuttle and it was a breeze. The parking lot is also fenced and decently well lit so I felt a lot more secure in leaving my vehicle parked here. The lot is accessible 24 hours a day which was paramount for us since our flights were at such odd hours. Lastly, it was a good value for the money and cheaper than parking at the airport. I would definitely park here again.
JP Cody
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My wife and I absolutely love this service that they sell. You don't have to worry about finding a parking spot at the airport. You drive here, pick a spot to park, and they pick you up and take you to the airport. We tried this a couple of years ago, and now that's all we use. Air conditioning picking you up in the summer, and a nice heated van in the winter. They pick up and drop off all ages. Please don't forget to tip the drivers a few bucks, because they work hard.
Chaz Johnson
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Least expensive and most convenient place to leave your car when you travel. Shuttle is running every 5 minutes and takes you to the end of the terminal. Most times it's quicker than parking in the parking building.
Erica Kozma
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Service was excellent and process seamless. Drivers were very friendly and helpful and they pick up and drop off right at your car, which coming in on a late night flight made me feel safer. Lot was secure and all the workers were helpful. Got to airport quickly. They take all the guess work out. Reasonable pricing and you can also purchase ticket ahead of time. Will definitely be using for any future trips!
Linda Piccirillo-Smith
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Park 'N Fly has always been a good option. People are very polite and helpful. There is very little wait time for a van either at the airport or in the parking lot and drivers are good at their job. My only 'negative' is cost. The cost of PNF is higher than other services in the area but it is still much cheaper than airport parking.!
Martin Witczak
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Park 'N Fly is a quick, inexpensive, and easy way to park at the airport. Less expensive than many of the on-site options (and less walking than many of them too!). The drivers are particularly friendly and helpful with regards to getting you to the airport upon departure or your vehicle upon return.
Joshua Britt
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This is was the easiest I've ever flown out of the Cleveland airport. I showed up at 4AM, found a spot easily and was shuttled comfortably to the airport. Upon return I called and the shuttle was there to pick my family and I up and take us right to our car. All the staff was courteous and helpful. Booking was easy and the price was fair compared to the official airport lots. 100% I will be using this service again for all future flights from Cleveland.
Taylor
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I love this place & how they operate! I love that you park your own car, so nobody else drives it. There is a gate with an attendant present. I felt so secure leaving my car at The Parking Spot. I will only be using this airport shutlle company from now on.
Alana Ohlin
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Shuttle always ready and waiting to and from airport, friendly and helpful employees at the gate. I like the QR code option to scan in with my phone. No hassle extension after my flight was delayed a few days.
Kathleen Clay
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This is a very well run operation. Easy to sign up, easy to find (once we realized it was not AT the airport). Constant shuttle runs to and from the airport, so no waiting. Friendly drivers, clean shuttles. They even offered free car wash, which we skipped since it was snowing. Parking area was clean, no potholes, and the shuttle would drive through the parking lot to pick you up so you didn't even have to walk to a bus stop. They gave us a card with our parking space number on it and, when we returned, they dropped us off right at our car. Will definitely use this again if we need to leave our car. Highly recommend.
Donald & Danica Park
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Very cost effective and convenient. The shuttle pulled up as soon as I pulled in a spot. No waiting! All I had to do when getting picked up from my return flight was to send a simple text. The pricing is much better than typical airport parking. I will use Park-n-Fly moving forward.
Leona
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Car was there for 2 weeks. Trolly comes promptly to pick you up and also very good service
Danielle Lee
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Park n' Fly was so easy to book! The directions were straight forward and it was quick to get in, park, and get picked up by the shuttle. Our return trip was just as easy with getting picked up from the airport and dropped very close to our car in the lot. Getting out of the lot was also seamless since we just had to scan a QR code and go! We will use Park n' Fly again!
BRAD TABIS
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It was very easy to reserve a spot and the shuttle was ready to take me to the airport as soon as I parked. The return shuttle was also ready to take me back to the parking lot as soon as I arrived at the pick-up area. Lower price than the airport lots and easier to get in/out of.
Deborah White
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I love the security and close parking to the Airport. Very accommodating and even a free car wash! Always friendly helpful drivers on both drop off and pick up.
Selena Moore
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Convenient online services. Timely pickups to and from the airport. The drivers are always very nice and courteous!! Love the price too. Saves me money when traveling for work and vacations!
June Jagunic
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Love that I drive right in, the bus picks me up instantaneously, drive helps with my bag and drops me off on site at the airport. Always there to pick me up and reverse the process. Excellent!
Steve Karl
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You are picked up at your car and then delivered to your car after your trip. The shuttle drivers are courteous and helpful. Wait to be picked up at airport was less than 5 minutes. Price is reasonable as well. Great experience and will use them again.
Daniel Comboni
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Very efficient service. Shuttles were readily available and quick transportation to the airport. I loved being able to do everything online ahead of time, being able to enter with the QR code. No lines, no waiting. Awesome. The shuttle picked us up right from our parking spot, and dropped us off right there after our trip. Everything went very smooth.
Noreen Steffen
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Knowing my car was in a secured, well lit, and surveilled lot was a great comfort while I was out of town. Then, coming home the shuttle picked us up w/in 2 minutes of notifying we were ready and the driver dropped us right in front of our car. Excellent service!! I will definitely use this lot again.
Alexander Camacho
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Never had any issues. Every time my family travels out of Cleveland, we use you for our parking services. When we arrived from our vacation, I was able to call for a shuttle to pick us up as instructed by the driver prior to us leaving for our vacation. The drivers were always nice and helped us with our bags.
Cassie Jo Moore
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My first experience with leaving my vehicle some place other than home and I was very pleased with the safety of my vehicle. As well as how quick the shuttle was there to get us when we parked. They were so fast we had to ask them to come back. Great experience.
David Sherman
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The service was great. It was fast and way cheaper than taking a car service both ways. Only recommendation is more information for first time users on the process. Overall it was a great experience.
Rory Grooters
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Easy to use. Fast and Friendly staff. Cost efficient. Secure environment for my vehicle. Easy in. Easy out. Easy return to pick up my vehicle. Easy to use. Park-n-Fly!
David Harmon
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Great experience! I had a bad experience with a lower priced competitor, yet in the end the price was minimal for no headaches!
Tip your drivers
Tom Nagel
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The shuttle was there to pick us up at my car within 2-3 minutes upon parking my car. The driver was very friendly, grabbed our bags and put them on the shuttle for us. Took a couple minutes to drop us off and the shuttle was waiting for us after our plane had landed when we returned. Very easy and convenient. They have a free car wash to go through which was needed having been sitting in the parking lot for a week. My only issue was trying to leave. The attendant asked for a reservation number that for some reason I couldn’t find on the app after signing in to it. The attendant asked for my name and was able to find the reservation number that way. Other than that I had no issues. I will park there again.
Cynthia Raifsnider
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Price is always cheaper than regular airport parking. The shuttles are always right there with no wait. The shuttles are clean and the drivers are always so nice. The ride to the airport is short and so easy to do!! Drops you off at the door.
Mike Banks
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Great value for long-term parking, friendly service from shuttle drivers to and from the terminal. Our late night driver went above and beyond making sure our car started after we potentially damaged our key fob while we were on vacation. Utilizing online payments the check in and check out process was incredibly simple.
Teresa Casado
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The reservation process was very easy, the parking even as it was an open area but spacious, loved the pick up shuttle very nice and courteous even explained what I should do when I got back. No waiting to go or come back. In general everything was great!
Daniel Logan
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Both our Drivers were OUTSTANDING. Connie was our driver on the 27th. She was courteous and very friendly jumped up and helped with our luggage. It was 4 am and she in a chipper mood which is always welcome at that time of day! Tanya our Driver last night was also super. Helped with the luggage and was playing KC and the Sunshine band on the radio to get everyone in the mood for NYE though she had to work she took great care of us dropping us off at our vehicle offering us an Ice scrapper ( we had just come back from Florida) and even circled back to check on us when she still saw us in the lot as we were waiting for our car to warm up, I would Absolutely park here again and both of our drivers should be recognized for their outstanding service. Dan Logan!
Bill Smith
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Driver who picked us up and dropped us at the airport did a quick sweep of the seating area and came out of the truck and asked 'did someone drop a wallet'. We looked and checked and didn't notice anything, but when she brought it out - it was a money clip! It was in my friend's pocket when we got into the van, but somehow it slipped out. Thanks so much for her attentiveness and honesty. It turned a possible terrible start to our trip to a very positive start to our trip. Thanks PNF!
frank dutton
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It's located close to airport. The cost is much cheaper than airport parking. The shuttles run so frequently that you hardly wait at all, not to mention right to car drop off and pick up.
Tonya Jones
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The drivers were very kind and patient. We had a larger group and they helped load all of our luggage. They asked if we this was our 1st time using the shuttle service and it was. They explained very simply what we were to do when we arrived back at the airport. Very pleasant experience. Thank you
Lisa Waite
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Excellent experience every time. Friendly staff who provide tremendous service. They are mindful to be even more efficient in weather extremes (getting me directly to my car, assisting with luggage). Remember to tip these drivers. Working with the general public, handling luggage for an entire shift, etc. is tough. Keep up the great efforts Park 'N Fly!
Ryanne Roley
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Never had to wait for a shuttle. Prices day of aren’t great, but online they are fantastic!
Jessica Wight
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Easy to use, good pricing and the shuttle bus drivers and friendly and so helpful. Highly recommended!
T F
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As a frequent traveler it is nice to have an easy and convenient parking option. Park and Fly has been great. The staff are nice, the service is top notch and the price is great. Thanks Park n Fly!
Travis Brown
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We used the facility for the first time. It was reasonably priced and very convenient, the shuttle bus picked us up directly from where we parked and took us to the airport, upon our return, a quick phone call and the bus was there directly and took us to our vehicle again. The staff was helpful and very friendly. I’ll be using this facility again when I have to leave a car at the airport in the future.
Searching And Hoping
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I have used the Park N Fly four times now since moving to the Cleveland area. Each time has been great. As soon as I find a parking spot there is a shuttle right behind me waiting to pick me up. When my flight returns each time I walk out of the terminal there is a shuttle waiting to take me back to my car. Add to this that the drivers have been really friendly and make me feel valued and welcomed.
Dani Jacks
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I was able to pay for my overnight parking online. A day or so before I was scheduled to arrive to the airport, I received a text with a code to scan into the parking lot. Upon my upcoming arrival back, again I received another text with clear instructions to direct me to the designated pickup area. Quick and easy process. My new go to when I fly out.
I cannot forget to mention that I was also provided a card to help me also remember where I parked.
D Jackson
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They were at our car before we were even ready, but weren't pushy about it. It was quick! The driver was friendly and informative, giving us a card of our spot and letting us know where to get picked up on the way home.
The scanner payment didn't work super well, would've loved a code option or something easier, especially in the rain on the way home.
The card said call after midnight, but you're better off calling every time.
John Wilkie
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This was a great place to park! The rate was reasonable and I could book, pay, and check in online. The pick up from the airport was a breeze. The van pulled up as we walked out. The delivery directly to my car made it very convenient. I would definitely use Park ‘N Fly again!
M. vdB
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Easy online booking and with an account setup you will receive frequent flyer perks. The shuttle is fast and courteous and always very clean. Also, I appreciate the free of charge car wash to have a clean car after it stood around for a while.
Melissa Hankton
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This was our first time using park n fly. I liked that we could pre pay. The car to airport door was quick and easy. Every staff person we dealt with was extremely helpful and friendly. Will use again!
Wei Lue Tong
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Shuttle picks you up at your car before you can even grab all of your luggage. Wait time less than 10 minutes at the airport. Much lower price than airport parking ($15/day vs $6.5).
Luke Musgrave
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We have a son with cerebral palsy who is in a wheelchair. The staff at this Park N Fly was SO incredibly friendly and helpful with parking our wheelchair van! The service they offered for people with disabilities was incredibly appreciated! When I called ahead to ask about their service and they told me they would have someone travel to the airport IN OUR wheelchair van to take us directly to the terminal we needed and take it back to park it, I was thrilled!! To not have to worry about taking our son out into the weather and having such friendly service to make our lives easier - certainly took a huge weight off of my shoulders. I truly appreciated them.
Nyree Wilkerson
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When we returned from our trip, the transport was full, but the next one was there in about 3 minutes, much quicker than I expected. The drivers both to and from the airport were kind and helpful. I loved the text reminders and directions as this was our first time using a park and fly service. Having a QR code emailed was convenient at checkout.
I had a great experience and will definitely use them again for my next trip.
Leslie Wingler
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Thank you for the upgraded app, the upgraded service and your friendly and helpful drivers, especially Brenda, who over the years has never had an off day. She shows up at your car with a helping hand and a big smile. I appreciate the added benefit of being a platinum parker by having the first two rows to park. The fast pick up and priority drop off help tremendously after a long day. Thank you very much. I am a happy park and fly customer!
Courtney Bujack
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This Park N Fly was a perfect service! The online process was so easy to navigate. The driver picks you up from the spot you parked at and takes you right to the airport. It’s a nice location, very close to the airport and the shuttle comes often. Our drivers were also very kind, as well as the lady who works the gate!
Deb Lyons
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Organized, easy to use process. Drivers are friendly and courteous. And patient too after a weary traveller left her phone on the bus. Thanks for the great service.
Donna Stratton
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I have been using Park 'n Fly for years. It makes travelling so much easier. You are picked up and dropped off at your car and helped with your luggage. The drivers are always friendly, helpful and mindful of traffic. I have never had to wait more than a few minutes for a bus.
Megan Shafer
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Very kind group of employees. Super prompt in delivering us to the airport and picking us back up. I felt that my time mattered and that made me feel good. Our flight was delayed and Cheryl explained that we would not lose our booking or be charged for taking our car out of the lot for a few hours while we waited. She put us at ease. I definitely will be using this lot in the future!
Jim O
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Thank God. Fantastic employees and service. The smiling, kind, and considerate guidance and welcoming nature of the employees really make a difference during stressful travel. Forget uber or cabs. I don't need or want more APPs. Besides, the last thing I want to do after travelling by air... is have to manage more travel with drivers that may or may not be there when they need to be. Keep your lot ticket in your wallet or purse where you can get to it. I had no issues with getting to where I needed to be; as well as getting picked up and taken right to my car...even late at night. The free car wash after was an unexpected and welcome surprise. Lot is clean, well-lit, and secure. Shuttle and shuttle pickup stop at the airport is well labeled and easy to find. Just follow the signs inside the airport for 'public transportation' on your return. Those take you right outside the baggage claim to the shuttle pick up. Shuttle pulled right up as I was walking to the stop. Again, the drivers and lot folks at the gate were really kind and helpful. This was my second time using Park 'N Fly and will use always.
Sarah Kus
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So easy.
Online booking was seamless.
Entry was well lit and we were greeted at 4am by the attendant!
Shuttles were practically waiting for us.
Drivers were so pleasant.
Unsure why we haven’t done this sooner for travel.
RD Pace
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The whole process was easy. I was able to book and pre-pay online (with a nice discount). The shuttle van picked me immediately for transportation back to airport.
Amy Lambermont
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Drivers are timely and professional. Always have a place to park, and PNF always sends an email/text if they are expecting a heavy travel week so you can secure your spot. Excellent value and great service.
Tina Kozarik
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This was an overall great experience. The price was reasonable and I got a AAA discount. We arrived at the lot at 2:30 in the morning and immediately a shuttle driver was at our parking spot. We came off the plane went outside and there was the shuttle waiting for us. Both shuttle drivers were amazing. Definitely recommend!
Joe Mueller
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Love Park N Fly! Picked me up quickly right at my car. Drivers provide great customer service. On my return they were at the airport waiting on me.
Michael Goyette
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The process of booking on the app, showing the QR code and driving straight to my spot is very smooth and efficient. The drivers on both the departing and arriving trips were both very friendly and helpful loading our luggage. Checkout was equally simple and efficient. Definitely my go-to way to park at the airport.
John Dodick
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Reservations are fast and easy online. You only need your phone. This provides you entry and a receipt for your stay. The shuttle has been waiting every time that I have pulled into the lot. Very convenient. I wouldn’t think of any other option for parking.
Wes Michael
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It is very easy and fast. I park my car and the shuttle is right there to pick me up. And when I return there is a shuttle waiting to take me back to my car. It's usually only 15 minutes from pulling into your parking lot to walking into the terminal. And, it doesn't matter what time of day it it is.
Tricia Bauer
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Great service. Upon entering we were met at our car immediately and the driver loaded our luggage. I return flight was 2 hours late and the service was there within minutes to pick us up. Both drivers were extremely friendly.
A Gabbert
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I was able to quickly reserve and pay for our parking a day before our trip. The website was simple and easy to navigate. The price was fair. The shuttle promptly picked us up and took us to the airport. I love that the driver gave us a card with our parking spot on it. I was able to tuck it away in my wallet and give it to the shuttle driver that picked us up on our return. Door to door service! We even used the free cash wash on our way out!! No complaints at all!
Claire Mizukawa
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Really seamless and convenient! It’s cheaper for our big family to do this than to take an Uber. They are so close to the airport and the drivers were really nice. They dropped us right at our car.
David Osters
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The convenience of parking a short distance from the airport, the shuttle being clean, and the drivers, courteous and friendly, not to mention the wonderful cost savings, all made for the excellent experience I had. Will definitely be using them again!!
Nancy Branam
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Staff was extremely helpful and professional. First time flyer and they didn't act annoyed with my low knowledge of parking, flying and same when I returned! Also gave me tips fir my next adventure! Wonderful experience!
Fady
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Fast, efficient and great customer service. Plain and simple, best service I’ve ever used in any airport.
Paul Martorana II
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It was very convenient to park there. The cost was not bad; however, due to our group size and flight time we chose not to stay at a hotel. I think for us coming from Toledo, I would rather stay at a hotel that has parking attached or provided. Though this is a good value, they are simply only providing parking and a shuttle, whereas you can sleep and get parking and a shuttle at a hotel for close to the same amount. Weigh your options. The lot seemed secure, and the shuttle was fast and timely both to the terminal and on our way back. Would definitely use this service again if we choose not to use the hotel option.
kathryn patton
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This service was so fast, my car was safe, the shuttle drivers were kind and friendly, the gate attendant offered us bottled water as we left, and the free car wash was awesome. The emails/texts/app made it so easy to reserve and pay for a spot, scanning the code to get in and out worked perfectly. 10/10
Anthony Snively
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They keep my car safe, shuttles are always clean and fast, and I get a car wash on the way out. The staff is always friendly. Unless you feel the need for covered parking they're perfect.
James Sprague
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A well run and efficient operation. The driver was friendly and treated my wife and I with respect. I had made reservations ahead of my flight but misplaced my ticket. Upon exit, the attendant was patient and helpful to check me out without incident. Thank you!
Meridyth Gilhuly
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I love using Park N Fly when I travel! It is very easy and accommodating. As soon as I exit my car they are there. It is also nice that you can earn free park days.
Ken McCLintock
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Always easy to get in and out of the lot. Pricing is competitive but not necessarily the best in the area. If you prefer covered parking you would do better to look across the street. They have been repairing the parking lot itself which is highly appreciated. The shuttle is pretty good. Drivers are polite. Never waited more than a few minutes when going to the airport and when returning have been fortunate enough to always get to the pick up at the perfect time! I have no reason to use another parking location so look forward to continuing the relationship with The Parking Spot.
Karan Ankney
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Great customer service. Fast service - never wait long for shuttle either at lot or at airport.
Four Murasame
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I enjoyed the courtesy and professionalism of your staff. My shuttle driver and the exit gate cashier were a pleasure to talk to and very helpful to me and others as their customers. Your employees do their work at a high standard, and it was truly a pleasure to have their help and assistance.
Pat Gaughan
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So easy to use this service. Made my reservation on line, paid and received instructions. Very pleasant service from the lady entering and exiting the lot and the gentleman driving the van. So prompt which is so appreciated when traveling. Park and Fly is the way to go!!!
Noraida Lebron
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I had a good experience! Service was easy, simple, fast, and efficient. No problems at all. Will use from now on when I fly instead of the airport. Highly recommend. I hope they keep up the great job!
Ryan R
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First time flyer experience:
So I had originally thought about parking at the airport, when I saw that there were these places just outside of the airport offering lower prices for parking as well as shuttle service. Park 'n Fly is who I decided to go with and I am glad I did! I prepaid for my time and rolled in. The gate person explained everything to me and I went to a parking spot. I was immediately greeted with a shuttle! I did not need them right away so I waved them on but they were QUICK! After securing my vehicle and grabbing my luggage I boarded another shuttle, the driver handed me a paper with my parking spot on it. When you get this, HANG ON TO IT! It'll help you out later which I will explain.
Driver drove me straight to the ground transportation spot and made sure everyone knew which stall that they use to pick people up at.
I arrived from my trip four days later and waited at the stall. I waited no more than 10 minutes and a shuttle rolled up. The driver helped everyone with their luggage and was extremely nice to everyone. Personally greeting them as they got on the shuttle. You then hand the driver the paper you got when you arrived which contains your parking location. Give this to the driver and they will take you straight to your car! She then drove us to each of our parking spots and helped everyone, especially some of the elderly folks, with their luggage. Which I thought was amazing. Some people may think it "adds time" getting to their cars but it's time well used to commit to such customer service. She went above and beyond getting in and out of that shuttle helping folks with their luggage. When I finally got to my car I declined to have any assistance (I just had one carry on anyway) but she still offered. Which was super nice.
Car was just as I left it. You can also roll into the car wash on your way out, but it was late and I just wanted to get home. The gate person was super helpful also when it came to checking out from the lot. But I will NEVER hesitate to use Park 'N Fly again.
- GREAT customer service.
- Car was safe and sound.
- Super easy to use.
- Plenty of space to park in.
- Super convenient and right across the street from the airport.
- Very QUICK! They will get you to the airport in no time flat.
I was very impressed. Thank you for making my first time flying a little less stressful. I'll be back in the future!
Inna Shchur
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The whole process was seamless and easy. Plenty of space, free car wash, no waiting time for the shuttle, caring personal. We accidentally left the driver window opened and left for a 1 week vacation, upon return we were pleasantly surprised that they covered the window with a plastic wrap to avoid any damage due to weather conditions. Thank you for a great experience, definitely above our expectations!
Nyree Wilkerson
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Completely painless experience. The online reservation service was quick and easy. An attendant met us when we arrived and pointed us to the nearest aisle to park. We didn’t have to wait at all for a shuttle coming or going. We’ve had great experiences each time we’ve used Park ‘N Fly.
Amy Myers
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We did not have to wait for a shuttle upon arriving and departing from the airport. The drivers were courteous and helped with luggage. The cashier was courteous and offered a free bottle of water when departing. Nothing happened to our car while we were gone. The price to park was reasonable.
Richie Rich
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Fairly priced. A car wash is provided with no extra charge upon your arrival back from you excursion. The staffing is very friendly also. They provide a safe and secure lot for your vehicle. They're also not too far from the Airport. You're also convienently shuttled to and from your gate.
Matasha MurrellJones
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First time using this service. The van picked us up at our vehicle and it was a quick ride to the airport. Upon arriving back a van was waiting for us. The first time I didn't have to wait for transportation back to a parking lot and the first time a van picked me up at my vehicle, 5 STAR SERVICE
Jamie R
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Cheryl was awesome picking me up from the air port She stayed in front of my car at 1:00 in the morning until I got in and got my doors locked and she dropped me off. Also there was an issue when I was leaving, again it was one in the morning and TC helped me at the exit gate. Offer me a bottle of water help me run my card. Park and fly really treats their customers well. Thank you guys both for helping me last night!
Eric J
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Great service, shuttle arrives promptly. Lady at the exit office was very nice and provided bottled water, that was very nice after a long day traveling. I definitely would use this lot again and suggest you do as well.
Melanie Campbell
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Because they are open 24 hours, I was able to park and get to the airport by 4 am. I found a spot right away, which was close to the entrance. The parking fee was reasonable. I would use them again.
Michael Cave
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Parking my vehicle was easy and they gave position tags so they pick you up and drop you off right near your car, as the parking lot is rather big. The shuttle runs 24/7 and i didn't wait long for pick-up and drop off. It was rather seamless and the staff was very friendly and helped with bags. I was impressed with the service and it was comparable in price with its competitors, only thing I would like for them to offer is better rates for longer stays.
Beth Smith
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Easy parking with directions for rows. Car wash. Easy in and out. Shuttle.
Hope shuttle will be able to drop off and pickup at Arrivals and Departures.
Very difficult for seniors. I do not believe this is and issue with Park N Fly but is a result of the virus and airport regulations.
Liana Jennings
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Park N Fly is awesome. Adds ease to traveling when I need to park overnight, always a prompt pickup. A very well light parking lot for all those early morning flights. Very safe.
kimberly bachman
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My family and I went on a quick trip to South Carolina. I prepaid for parking online which was easy process. The Shuttle was quick to pick us up and help with our bags and a quick ride to the airport. Getting picked up from the airport the first shuttle was full but we only had to wait a few minutes before another one arrived. Again it was a quick trip back to our car. No damages or any Concerns to my car. It was a great experience for our first time using a parking lot like this. And will definitely do it again.
chad boyle
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Pretty big place, as our first time using park n fly it was easy to figure out by looking at the signs. Shuttle came right up to us after we backed into a parking spot. About as hassle free as it gets. Be sure to download the "park n fly" app to get your url code I had to scan at the gate to get in. Thanks for the enjoyable experience.
LaKesha Wright
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This was my first time using this service and I must say everything was perfect!! It was so convenient and you can't beat the price. I will be using them again any time I fly.
Jodi Shay
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I chose Park ‘n’ Fly because they have 24/7 shuttle service. They picked me up at my car moments after arriving at the lot, and we were at the airport just a few minutes later. When I returned, the shuttle was waiting even though it was after midnight. The drivers give you a “ticket” with your parking space on it so they can return you directly to your car without you having to remember or peer through the window to find it. The lot is well-lit, and the QR codes make it easy to enter and exit quickly.
chasity vantassel
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Great experience. Friendly staff. Easy to navigate as staff was at my car before I had to even figure out where to go. On my return a shuttle was at the airport in minutes I never had to call or wait. Smooth easy process. My car was safe and without issue. My first time using a service like this so was hesitant. Much more comfortable now to use again in the future. The only reason I gave a 4 star is, although the cost was comparable to the surrounding places, I felt it was way high to store my car no one had to do anything with.
Robert Simone
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We use Park 'N Fly whenever traveling at Hopkins Airport. The bus workers are always helpful with our luggage when getting on and off of the buses. The buses are always there waiting as we scheduled our departure and arrival times to be picked up and dropped off. The buses are air conditioned and that is pleasant, too. We never had any problems with Park 'N Fly.
Whittington Housing Investment Team
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Park 'N Fly makes it easy for me to reserve parking ahead of time and not worry about finding a spot at the airport. I like that my vehicle is behind gates and safe until my return. It doesn't matter if my return flight is delayed, I don't have to alter my pickup time. The shuttle is always there to pick me up and take me directly to my vehicle. The shuttles run continuously and I have never waited more than a couple of minutes. The staff at the exit gate as well as my drivers have always been friendly and polite.
Tracy Deitrick
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It is so convenient and fast! As soon as I park my car in the lot the shuttle is there to pick me up! As soon as I land they are there waiting for me! On top of it all, the drivers are always nice! My only complaint is that you are charged fees when booking ahead online.
Mike Tuersley
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Quick and easy! I like their phone app and the fact they text you the info you need on the day you're entering and exiting. I paid online and the only issue I had was I was unable to apply my AAA discount but the online price was cheaper than at the gate. It took less than 5 minutes for me to be picked up at my car and the same when I landed and made it to the shuttle area. Both drivers were friendly and helpful. Will definitely use Park 'N Fly the next time I travel out of Hopkins.
Michelle Tolliver
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It's quick and easy to use. As SOON as I pull into the Park n Fly parking lot, I am met with a van to take me to the airport. I never have to wait. Using the pre-paid code is easy, I scan it at the machine on my way in. On this particular trip, I had to wait a while to be picked up at the airport (15 min). Although this is not an excessive amount of time, It's the longest I've ever had to wait for Park n Fly. I only mention it because on this trip it was dark, I was alone, and it was 20-some degrees! This is the only drawback I've ever had using Park n Fly. I use them every time I fly, which is about 5 times per year.
Mike Saxon
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It was very easy to find your location and to return to the highway to go home. Both of our drivers were very friendly and helpful. The only issue was a fairly long walk to get to the pickup location at the Cleveland airport.
Robert Schosker
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I have never had a bad experience at this place. It is very close to the airport, prices are reasonable and very easy to book and pay through the app. Sometimes it take a little longer than you like for them to pick you up or drop you off, but they have always been very hlpful and friendly the drivers.
Ashante Lacey
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I've used Park N Fly for years, I originally found them through my AAA several years ago. I will ONLY use them whenever I fly out of Cleveland Hopkins! It's always a stress free experience, from not having to wait for a pickup to the airport to waiting less then 10 minutes at the airport to be dropped off to my car.
Matthew Ford
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Great service, great communication. They picked me up and dropped me off at my car. I was able to pay for everything online and get in and out using a bar code. I even got my car washed. I'm a Teamster and I support other Teamster shops like Park 'N Fly.
JP Cody
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My wife and I absolutely love this service that they sell. You don't have to worry about finding a parking spot at the airport. You drive here, pick a spot to park, and they pick you up and take you to the airport. We tried this a couple of years ago, and now that's all we use. Air conditioning picking you up in the summer, and a nice heated van in the winter. They pick up and drop off all ages. Please don't forget to tip the drivers a few bucks, because they work hard.
Andy Roth
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Extremely convenient. Shuttle is at your car to drive you to airport before you've even gotten your bags out of your car. Shuttle is always there to get you from the airport, no waiting out in the cold. Faster to get to and from your car/airport with this shuttle bus than it would even be walking to the on-airport parking. Drivers are always very nice, app is easy to use for booking and checking in/checking out.
Teri Imhoff
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First time using Park 'N' Fly in Cleveland. We arrived and the shuttle was there as soon as we arrived to take us to the airport. When we returned the shuttle was there in a very short time. The drivers were friendly, courteous and helpful. Quick trip to and from the airport using the shuttle! I will definitely use it again when flying out of Cleveland!
Georgia Coats
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Just had to compliment the young man who assisted me as I exited the lot on Sat evening 03/18/23. He was the perfect example of "customer service", he was courteous, polite and friendly. He made me feel seen and valued!! The lady driver was also friendly and engaging, she almost made me want to stay and talk to her a little longer!! Almost! I don't know how I forgot the lady that greeted me on Wed morning, she really blessed my soul as she exuded a warmth that I really felt! She made my day!! The van was right there as I parked my vehicle and I only waited a few minutes to be picked on my return. Excellent job Team!
Amanda Pasquarelli
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The friendliest staff! We had such a wonderful experience with the gate host, & the shuttle driver (Todd) both upon arrival and departure. We had never used this service before so we’re a little nervous about making sure our car was safe, and that we’d arrive to the airport on time. This process was seamless! Thank you for making sure our car was in a good spot, and providing such a helpful and easy experience. One less thing to worry about while on vacation! Will DEFINITELY be using this lot again for future travel.
Manjul Saini
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It's decent. I booked online and scanned my barcode which was generated online. Parked and took a shuttle to the CLE airport. It was around 7 minutes ride. This is my first experience.
Cheryl White
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Quick & convenient. Drivers are always friendly & helpful. I have never waited more than five minutes for a pickup. Well worth the cost to not have to bother friends or family for a pickup & the hassle of departure & arrival traffic.
Len Hall
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Good location, they picked me up and dropped me off right at my car, drivers are nice and helpful and they work together to make sure people don't wait (I heard them communicating on the radios). I feel that my car was safe due to the ever present personnel in and around the lot.I made a double payment and they made it simple to reimburse me. I'd definitely use them again.
Queen Precious
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What exceptional customer service offer from on the phone to in person. Both of my drivers were friendly and offered their assistance. My driver on my return was absolutely great. She definitely demonstrated what Customer Service should look like. Great job
John Winter
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Pick up is so fast. I can always rely on park n fly to get me to the airport quickly. The transportation is always clean and the drivers are courteous and helpful. Also, remember to tip your driver they’ll love it.
Eric Faulkner
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We live in Columbus and don’t fly out of Cleveland very often but if I do again I am definitely using Park N Fly. Your shuttle was fast, staff was super friendly and when I returned from a 12 day trip overseas my car battery was dead. You gave me a jump and a cold water as I left. Awesome!!
Julie Clark
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Super friendly staff, the whole process was seamless and easy. I wasn’t even out of my car when the shuttle arrived to pick me up - at my spot! When I returned the shuttle showed up right away and dropped me at my car. Definitely will use again & recommend to anyone flying out of Cleveland
Zaid Al-Ardah
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Great service and very convenient. Driver was extremely friendly and helpful. Rida loved the car wash feature.
One thing to add, air for tires will be nice. When I left my front tire was low on air and needed to take care of that immediately.
Dr. Paul Scheatzle
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Helped make my trip to Paris Texas more time-efficient and enjoyable!
John Chester
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I am always nervous when traveling but at least Park ‘N Fly makes the parking portion effortless and worry free! The website and scanner at the lot are very easy to use and the shuttle drivers are always very kind and helpful. I will always use Park ‘N Fly for airport parking and I recommend it to people all the time!
Linda Groendyke
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The shuttle service in both directions was so quick. They also made it so easy buy giving us a reminder card of where we were parked! The drivers were great and the cashier even gave us a bottle of water for the road . . . it really hit the spot after a long flight.
Judy Nagella
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It was such a great experience. The website was very user friendly to make my reservation. The lot was clean and safe. The shuttle was right there both times ready to pick us up without waiting. I wish I would have known to do this years ago. It truly was a great experience.
Cherie Rossodivita
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Easy to park and great to have the shuttle stop by your car and pick you up with your baggage. Wish that they dropped you off at airport departures instead of baggage claim. It's a hike if you have several bags with you. Service was great and people were very nice.
Peggy V
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Very prompt & friendly service. Easy to get to. Cheaper + less hassle than airport parking. Highly recommend.
Marcel van den Bosch
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Easy online booking and with an account setup you will receive frequent flyer perks. The shuttle is fast and courteous and always very clean. Also, I appreciate the free of charge car wash to have a clean car after it stood around for a while. It would be great if there was also a restroom available.
Matthew Ford
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Great service, great communication. They picked me up and dropped me off at my car. I was able to pay for everything online and get in and out using a bar code. I even got my car washed. I'm a Teamster and I support other Teamster shops like Park 'N Fly.
Emily
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It was a stress free experience parking our vehicles at Park ‘N Fly! As soon as we parked, a shuttle was there with a kind lady to help us put our luggage in the shuttle. It was a straight shot to the airport. She helped us unload our luggage and gave us directions on where to go and how to contact them for our trip back. When we got back, we followed her exact directions and a shuttle was there within a few minutes to take us back to the lot. The gentleman helped us load our luggage onto the shuttle. He dropped each passenger off at their cars and assisted with their luggage. Everyone was kind and I knew our cars were safe!
Micu Bob Preh
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The drivers were excellent. It was a smooth running operation. Definitely made travel easier. I was grateful I could restart my car due to the weather change. And it was safe to be in this parking area.
Ed Oliveras
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It was easy to make a reservation online and pay for it ahead of time the bar called on my receipt worked perfectly.
Chun Wong
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The staffs and drivers are very friendly and welcoming. We were traveling as a family of 4 with 2 young children. The drivers helped with the luggages and made sure we were picked up and dropped off right at our car to ensure the kids are comfortable. The price is fair too.
Dr B
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Excellent place to park. My car is secure. The lot is well-lit and safe. The drivers make sure that my car starts before they leave. One can get to and from the airport in a timely manner. I highly recommend their services. I wouldn't park anywhere else.
Mollie Stradley
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It was really easy to reserve a space online and then scan the QR code to get into the lot. Our driver was there right away to pick us up and she had the best attitude ever! Edie was so nice and super friendly. She made me smile!
Linda Stricker
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Easy to plan for parking close to the airport through this company. There is good use of technology to ease the experience. I love the text message that reminds of return trip and includes a prompt to notifiy driver when at the pickup point. Can even run your car through a car wash right on the property before you leave.
Leisa
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This was a completely smooth and seamless process. Everything I could do with my phone on their app was easy, and they picked me up within 2 minutes of hitting my "come pick me up button". The driver was kind and helped with my bags. I also felt safe, because they would not leave until they saw me get into the car. This was my 1st time using short-term parking, but I will never go anywhere else! Due to their kind personel, security, how they operate their app, and finally the cost -it is such a great value!
Jennifer Johnstone
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Always an easy and convenient experience. The staff is excellent and the prices are reasonable. They also have a great Frequent Parker program even if you only fly a couple times per year.
David Clayton
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The parking section for you to park is clearly labeled. Immediate friendly service. Bus is always warm even thought I know the drivers are probably baking in there. Every time I call when I land the drivers verify my page for pick up. Wait time is minimal. I always use your services when I fly. All drivers are very friendly, patiently wait and helpful with luggage.
Evelyn Torres
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Airport parking way too expensive. A friend told me about Park and Fly and I’m super happy. Shuttles are super quick. One goes the other is right there. Great service. I highly recommend for those of you who park for more than two days.
Grace Montgomery
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Park ‘N Fly was so easy to use. The bus picked me up as soon as I parked and the drive to the airport was super quick and easy. And when my trip was over, the bus was waiting for me and the dropped me off right next to my car. Super easy and cost effective. Will 100% use again.
T. Botros
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I can’t recommend this place enough! The lot is easy to find and maneuver, staff members are on-site 24/7 and SO helpful. The shuttle is the fastest I’ve ever seen and picks you up/drops you off directly by your car. The lot offers free car washes and water bottles upon exit. It was just such a pleasant experience, and I felt 100% confident leaving my vehicle there for the duration of my vacation. I’d give 10 stars if I could!
Carol S
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The service was effortless. A shuttle met me at my car as soon as I parked, drove me to the airport and returned me back to my car just as quickly. My car was safe and this service was so easy to use.
Matthew Emrick
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It was great. Secure. Convenient. One glitch though. My companion is on a walker with a bum leg. The vans are not accessible for wheel chair or walker. So there was some jockeying needing done to leave them at airport and return to pick them up. Some ADA compliant vans would help. Drivers were awesome. Super friendly. Willing to lift my companion. We chose to jockey. No biggie. But be aware.
mark nelson
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Easy to book online. Easy to find the lot. Waited only minutes for shuttle both at the lot and the airport. Both drivers were friendly and helpful. Even used the car wash on the way out. Definitely will use them again on our next trip.
Jill
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Had a wonderful experience using park n fly. Their shuttles come very frequently (almost constantly, somehow) and their employees are awesome. Both drivers I met were super friendly, talkative and got me to and from the airport in minutes. My drop-off driver, Joseph, even helped my boyfriend and I get the snow off our car and waited to make sure our car started before leaving 😭 ❤️ I’ll definitely be using this service when I fly out of CLE again.
Phyllis Smith
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The drivers are always so nice and accommodating. All the employees are very helpful. It's easy to schedule with the parking facility and always have a good experience whenever using it. I can travel knowing that my vehicle is in good hands.
Terese Taylor
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Literally no wait time for the shuttle when we arrived at the lot as well as when we arrived back from our trip at the airport. Super easy, convenient and will be using Park n Fly in the future. We even got a free car wash and a cold bottle of water as we were leaving. We HIGHLY RECOMMEND
Penny Paul
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The people who work here are. consistently friendly and helpful. The whole process is so convenient and removes a major hassle when traveling. So nice to arrive back after a trip knowing they'll pick us up in minutes, help us load our luggage, then provide a free car wash and a bottle of water for everyone in the car for the ride home! Been using them 8 years and would never go anywhere else
Peter Kauffman
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We were picked up shortly after I parked my vehicle. The driver helped load our luggage onto the bus. He was friendly and got us to the airport in plenty of time. When we returned a week later we were picked up immediately and that driver assisted us with our luggage also. We had a pleasant conversation with the driver while we waited for one more passenger to arrive. I have used Park N Fly in the past and will continue to do so in the future.
Robin Kocher
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I make reservations in advance, so that is very helpful and reassuring to know we have a parking space reserved. The transport service, reservations or not, is easy and helpful in getting to and from the airport. Staff (drivers and employees taking payments) always pleasant and helpful. And thanks for the bottle of water on our return!
Katie Rorar
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Very easy to scan and check in using my app. After parking a shuttle immediately pulled up behind me to help with my bags. Driver was very nice and helpful explaining how to find my car (a slip was provided) and the shuttle upon arriving home. Service was just as great arriving home and being brought back to my car. Great service, I will definitely be coming back again.
erica centifanti
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I'm not sure why my comments didn't show up when I first reviewed! So I'll try again..
Everyone was friendly, even at 4am, parking was quick and easy, and the shuttle showed up right away. The shuttle driver was very friendly and we had a great conversation about my son in the marching band (he told me he was also in a drum corp- the Cavaliers)..I was able to leave my keys for my mom to pick up my car later! They even offer a free car wash, however, it's April in Ohio, so it was snowing and I didn't get a chance to use it! Would definitely recommend this lot for a quick trip to the airport! (Only about 7 minutes)!!
Amie Pierre
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Can easily book online and pay ahead of time. There is always a van waiting to take you to the airport. The location of the drop off is remodeled and easy to locate.
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