Candlewood Suites

I became a Covid ICU Travel Nurse at the beginning of the pandemic. I gave up my home. I left my children & granddaughters. I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years. I have been here for 11 months. I will be here another 7 months. Finally, I have a place to stay where I don’t feel desperately homesick. This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible. Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance). While routine maintenance is clearly a top priority, things break, things need repaired. Here, things get done quickly. They get done correctly. The property is extremely clean and well maintained. The free laundry & workout equipment are clean & well maintained. The convenience store is clean & well stocked (although the company recently switched to Pepsi products). The staff is AMAZING! My dogs love it here. The people who stay here are respectful, and clean. Everything is convenient (restaurants/shopping/freeway/airport). I have never felt disrespected here. I have never felt unsafe here. For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

This is a good location for anyone who wants to visit Cleveland. It has close proximity to the airport without being noisy and a very friendly staff. This is also an incredibly clean hotel that offers a nice weight room for that mid-vacation workout. It's also a stone's throw away from the interstate making it easy to travel around the Cleveland area to enjoy the many sites. They also have onsite grills for a chill night in.

Going to Ohio was a last-minute vacation trip. We wanted a hotel that had good reviews and in close area to places to eat. The guy named Sherman, who checked us in, was so sweet and helpful. We had an issue setting up our Playstation to the wifi, and he came to the room to help us out. The place is very clean and quiet and the bed is comfortable. I would definitely recommend this hotel if you are looking to go to Ohio. Plus, it was like 25-30 min to places like the Rock and Roll Hall of Fame, Casino, Progressive Field, and Cleveland Browns football stadium.

Really nice hotel for the price. Pet friendly and still extremely clean. Bed was not the most comfortable and the AC didn’t work much but the room was as expected.

This hotel is exactly what it looks like. Convenient, clean, friendly, and nice big rooms. Price is good for what is offered. Just be careful as the weekend rate is higher than the weekday rate.

Very clean and in a great location of shopping and restaurants. Close to the highway and the airport. Room was clean but not perfect like the coffee maker wasn't very clean and stains on the bathroom light fixture. But the kitchen was nice and clean the bed was comfortable but pillows too soft for my liking. Definitely will stay here again.

I had a great stay. Shopping nearby. Rooms was excellent. Staff was friendly and helpful. I will stay again soon. Like a little flat or apartment. Full kitchen and fridge. Shower had the best shower head I've ever used.

First visit to Candlewood. Rooms and amenities are nice. The long term rooms are well furnished. Nice efficiency kitchen with all the needed stuff. Bathrooms are large. Separate bedrooms are a plus as well. Prices are good. Front desk staff was very kind and helpful during my stay. I will return.

Nice Rooms and amazing service and friendliness. Especially from the maintenance man Elvis, my car battery died and with amazing kindness he helped jump my car, thank you for the welcome and the stay

Our stay here was excellent because of exceptional customer service. Staff is friendly and professional. Property is clean and neat. Management went beyond the call of duty. Many thanks to Peter (property manager from Sonesta ES location) and Dave from Sonesta Simply Suites. They were both very helpful- I can’t thank them enough. 🏆🏆

Only hotel we stay at when in Cleveland. The location is perfect and the staff here is super nice. Definitely home away from home

Exceptional customer service. Staff is friendly and professional. Property is clean and neat. Management went beyond the call of duty. Many thanks to Peter (property manager from Sonesta ES location) and Dave from Sonesta Simply Suites. They were both very helpful- I can’t thank them enough. 🏆🏆

Husband and I were here this past week. Spacious rooms. Comfy beds. Very friendly staff that will always have you laughing.

Candlewood is great for both short stays and more long-term trips. The rooms come with a kitchenette that's stocked with all manner of cookware, silverware, dishes, and cooking utensils. You also get a full sized refrigerator/freezer. The rooms are clean, nicely decorated, and comfortable. There's a little convenience store across from the lobby. The best peek of this place is free laundry. Absolutely free!

Staff was very kind, easy to check in and check out. Very quiet and clean also many choices for dining and shopping in the area. Highly recommend.

I enjoyed the space, it put me at peace for some reason.

We had to find a room quick after a terrible airbnb incident, and we lucked out with this one. Everyone was really friendly, the room was great, and it's directly next to the metroparks which meant that we could take the valley parkway to lots of places on the west side.

This place was so nice. The employees were all so kind, friendly and helpful. The room was spotless and I felt at home. I wish I never left.

The hotel staff here are extremely friendly. They did everything they could to make our stay comfortable. Rooms are clean, location is great we access to so much. I didn't expect this nice of a room for this price.

Very nice place good people. And there gym maybe little but awesome.

As of late April, they haven't updated much (if any) of the place they just acquired from Candlewood or something else IHG.



HOWEVER, the room & bed was spotless and I trust that's not an easy thing to pull off when located anywhere near a major international airport... as I've noticed review averages & even hotels I actually stayed at in the past adjacent enough to said airports seemed like upkeep/cleanliness was always a problem. But not here!

Friendly staff but seem to be only 1 person on location ever...



Room was nice, liked the large table/desk.



No breakfast...



Quiet area away from the touristy parts of town.

Still have some updating to do. Room was great,plenty of space for everything. Outside hallway smelled bad,probably from the pet policy. New carpeting and some cleaning can cure that

This is the second time we've stayed with Sonesta. Both times we were very happy. The rooms are clean and the staff are very friendly and accommodating.

Katie was extremely helpful and went above and beyond to ensure we were taken care of. All of the employees were friendly and knowledgeable. The location was perfect and we had many restaurants and shopping options to choose from. We will definitely be staying here again!

I am not from around here in my sister n law gave me in my boy friend her free night in my cards chip messed up once got there and the staff member Alexander helped us figure out a different way to use my card for our incdientals ...i would gladly stay here again thank you for such good hospitality ...!!!

Amazing staff andthe facility has everything you need!

Not one employee was wearing a mask. The front desk girl with blue hair was rude.



Room was clean. Free laundry was a plus.

We had a house fire this has been a AMAZING hotel very clean and every thing you need here !!❤❤

I would rate this hotel with way more than 5 stars. From the location, cleanliness, and of course the staff. Katie from the staff even babysat my Yorkie boys so we could go out to dinner. There were so many great team members. Names I remember are Dave, Z, Carol, Katie, J, Meghan and apologies to the names I can’t remember. Spacious rooms with every amenity you can imagine. Full size fridge with ice maker, garbage disposal, dish washer and all utensils needed. Outdoor gazebo with grills for guests to use. At least 10 stars in my mind. We will definitely be back. We’re also recommending this hotel to all our family and friends.

Called them at 11:30PM at night and they had a room available for my family. Plenty of space, very clean, and quite reasonable. Also very friendly. I would definitely come back if I needed to stay near the airport.

Terri was an absolute pleasure to deal with. We were slightly distraught after one of our guests got stuck at the Canadian border, she was quite sympathetic and did whatever in her power to make our stay absolutely enjoyable. She’s got an amazing attitude, and an incredible soul! The hotel was clean, staff was very friendly.. definitely recommend! And thank you so much Terri! Can’t wait to meet you again!

Pretty nice place for a business trip. Laundry and gym available. Best part, it's pet friendly.

I have had extended stays in hotels in the past but I must say the Candlewood Suites in North Olmsted has really been a pleasant surprise. The rooms are clean and well stocked with everything you need from pots and pans to a pitcher. The property is well kept both inside and out. The most outstanding feature however is the staff. I have yet to encounter any employee who didn't smile and say hello. There is truly a pleasant atmosphere. Kudos to the management and the entire team.

I travel a lot for work and have stayed in some very questionable hotels. When I find a good place to stay I will always choose that place whenever I am in that area for work. Sonesta Suites in North Olmsted will be that place for me near Cleveland and I will now look for other Sonesta properties when I travel elsewhere. The staff was amazing including the general manager, Dave and Tiffany, the front desk supervisor as well as the housekeeping staff. The price I paid was very reasonable and my room was clean and spacious. I even had a kitchen! The location was perfect with a mall and lots of restaurants close by, not to mention they were only about 3 miles from Olmsted Falls. I felt safe and well taken care of, which is very important to me since I travel alone.

Amazing staff.. Beautifully clean rooms as always. I had a lung transplant and I need that. And the rrates are great. We highly reccomend Candlewood Suites.

Candlewood Suites North Olmsted Review



My husband & I stayed at the Candlewood Suites in North Olmsted, Ohio, for two & a half months. It was very reasonably priced. He was getting medical treatments, & it was close to the clinic, which made Candlewood convenient. On top of that, there was a huge mall with all the major stores just a few blocks away. Restaurants were within 5 minutes—any type of food you would want. I often walked across the street to Walmart.



Our one bedroom suite had a very comfortable bed & the best pillows (Pacific Coast) I’ve ever slept on.



There were 2 TVs—one in the living room & another one in the private bedroom. When my husband watched football, I closed the bedroom door & watched my favorite shows.



The kitchenette was stocked with all the kitchen utensils you need to cook small meals, & a full sized refrigerator & dishwasher!



There were free washers & dryers at the hotel—so convenient—along with exercise equipment. The hotel itself was very clean & the grounds well cared for. The parking lot was being repaved while we were there.



We would recommend the Candlewood Suites in North Olmsted, Ohio. If we visit that area again, we will definitely stay there. Dave & his staff were very welcoming & accommodating with our needs, always with a smile.

Excelent internet. Of all the IHG hotels and resorts i have visited, this property has the best internet. It is also nice and modern and has a lot of extras to make your stay comfortable.

Absolutely loved it! Great price awesome neighborhood clean and easy to get anywhere you want to go! Rooms are amazing little bit small free laundry lol.. I won't be complaining about that hotel!

Candlewood is great for both short stays and more long-term trips. The rooms come with a kitchenette that's stocked with all manner of cookware, silverware, dishes, and cooking utensils. You also get a full sized refrigerator/freezer. The rooms are clean, nicely decorated, and comfortable. There's a little convenience store across from the lobby. The best peek of this place is free laundry. Absolutely free!

I have never posted a review of a hotel before, but after two fantastic nights at the Sonesta in North Olmsted, I felt so strongly about the experience that I had to. I've stayed in 5 different hotels in the past 7 months as I've been travelling a lot, and this beats them all. For half the price of a fancier hotel Downtown, I had better everything - the bed, the air conditioning, large room, quiet, clean, access to tons of nearby stores and food - I tried to find something wrong, but it was a perfect experience. Highly recommended.

Sonesta Simply Suites Cleveland was one of the best hotels I have ever stayed in. All the staff are very friendly and concerned about your comfort. The room was big and very clean. I loved the workspace setup as well as the bathroom. I didn't know about Sonesta before this, but will look first to Sonesta for all future hotel needs.

I’ve been here 3 times this year and each time I went the staff was extremely nice and professional. They made myself and others very comfortable. I’d always recommend this Hotel . 5 stars from me 🖤🖤

We checked in and found our room to be very large and spacious, clean, and the most comfortable bed we’ve had in any hotel. Though our stay was awesome, we were a bit surprised by the authorization policy which placed a hold on my debit card at check in but did not apply the hold to my bill at check out. The result was a two night stay and the authorization both being charged to my card. When I called the hotel and spoke with Sarah she explained everything to me and then went more than the extra mile to help me get the funds returned to my account immediately. I thought Customer Service like this was a thing of the past. I would like to once again thank Sarah for being so helpful, thank You Sarah. We will definitely stay here on our next trip to Cleveland

My review is based upon possible future booking. Didn't stay the night, however was given tours of two different rooms like most people said in their reviews, clean rooms. The rooms have a great size to them plenty of space and storage. I liked the offering of extra kitchen cookware the hotel offers. The hallway and main public spaces were kept clean, dated but clean. There was an odor to the hotel that I seen mentioned in other reviews, I would say that comes with the hotels age. I met lots of the staff members. Fantastic people. Great personalities and terrific humor.



Would I stay? I travel for work a lot, while the place seemed friendly and hospitable well beyond its intended purpose. I feel as though it's a great price for an out of pocket expense for someone living on the road, great amenities and well priced.

If anybody is trying to find good deals for hotels visit HotelBuIly. com booked a hotel on there and they had the best rates anywhere!



Couldn't have asked for a better overnight hotel. The room was pristine and the finishes were modern! Extremely comfortable and quiet, too. I would definitely consider staying here again!

Pleasantly surprised. The room was exceptionally clean, well appointed, and everything worked. Large desk/table, comfortable mattress, good air conditioning, full size fridge, and plenty of space. Free laundry and fitness facilities are a nice bonus. Staff were friendly and helpful throughout my stay. I really have no complaints. I might suggest adding a kettle to the kitchens though.

Came here with my husband for the weekend for a staycation. We haven't slept this good in so long! The room was clean, and we really appreciated the kitchen!

My only complaint is that the bathtub drain stopper wouldn't stay in to hold bathwater, but seriously that wasn't a big deal!

The bed is so comfortable!

So this is my first time ever going to Sonesta and my first visit to the Cleveland area. I informed the staff from the first day that I came from Cincinnat because I am deathly afraid of bugs and the cicadas had emerged. From the first day I checked in till I left they made me feel so welcomed. All of the staff are absolutely lovely individuals. The common areas stay cleaned and they cleaned the rooms once weekly. If you need anything there was always someone there to help. I would definitely utilize this hotel again in the near future. If you need to stay somewhere safe and convenient this is definitely the place for you. So glad I stayed here because it definitely felt like a home away from home.

The room was nice and clean, and even had a full kitchen. The location was excellent, very close to a mall and some great breweries and restaurants. My boyfriend and I enjoyed a lovely stay here, so much so that we decided to cancel other plans to stay another night! Unfortunately, the price rose significantly on the 2nd night and we had to stay somewhere cheaper.

I had stopped in on a promotional offer that I had found online, Upon arrival I had noticed that the area was very well lit and gave me an good overall sense of security knowing that I could feel confident that my belongings would be safe if left overnight in my vehicle, Obviously this isn't something I wouldn't do but again I had to take note on the level of security, For a budget hotel I do have to say that this was the best value I could find in the area for my money, The receptionist was super friendly and very accommodating and able to help me with all of my questions, will stay here again!

The room is quite nice. The front desk was friendly. Lots of rooms have two bedrooms basically a full kitchen I like this hotel chain.

I want to start this review off with a special thanks to Alex, who was on the front desk when I checked in around 11pm. I will admit, Travelocity made this booking a nightmare, but the staff and the comfort of the room made everything a lot better. The room itself is like a home away from home with a kitchen and dishes and the staff are welcoming and helpful. Will definitely be staying here again.

The staff was wonderful and attentive. I had mentioned how cute the pet mats and bowls were and with in 1 hour they were outside my door with a personalized note, rarely done today!

I really liked it there. The people were really nice. It's in a good area with a shopping mall in walking distance. I would advise not to take a cab if you are not from that area.

Best water pressure and most comfy beds....Slept like a baby. Friendly staff. Overall it was a great place to stay.!

Excellent location, and with a Walmart across the street it's super convenient. The down side of the hotel is the shower head and kitchen sink. Low flow heads so it's hard to rinse off, and our water never really got hot. The sink in the kitchen was worthless as it was a high pressure jet that got everything around it wet.

Absolutely PERFECT! Tiffany at the front desk gave exceptional service when we needed it most! Kind, attentive, personable, professional, patient and accommodating! Wow! We stayed an additional 2 nights just because of her pleasant demeanor. This will be our place to stay whenever we visit (home) Cleveland and will SURELY recommend to others as well! Thanks again Tiffany for being wonderfully Awesome! We are truly grateful! 🙏🏾👍🏾👍🏾

The rooms are always clean, staff is always friendly! I stay here every single time I come to Cleveland. The price is competitive for a hotel room, and BEYOND great for a suite! They are about to start some renovations, so it’s only getting better!

Highly recommend staying here! I spend a lot of time in hotels due to near constant travel for work and have stayed at many Sonesta properties (they can be hit or miss). I was pleasantly surprised by this location across the board. Exceptional and friendly staff, well-cleaned rooms with comfortable bed, spacious bathroom, lots of storage space, and the kitchenette & large desk was a bonus! I only wish I could’ve stayed and enjoyed it for longer. Do not let the hallways fool you, as the rooms seem to be updated at some point in the past several years and are in really good condition. It was also very quiet and there are plenty of food and stores nearby.

I recently stayed at the sonesta simply suites Hotel and had an absolutely wonderful experience. From the moment I arrived, the staff was incredibly welcoming and attentive, making sure every aspect of my stay was perfect. The general manager was very accommodating and his dance moves were extremely entertaining!! The check-in process was smooth and efficient, and I was quickly shown to my room.



The room itself was immaculate and beautifully decorated, with a comfortable bed and all the amenities I could need. Housekeeping did a fantastic job each day, ensuring the room was always clean and well-stocked.



The hotel's facilities were top-notch. I particularly enjoyed the fitness center, which was well-equipped and maintained. I also appreciated the convenient location, which made it easy to explore the city.



Overall, my stay at the sonesta simply suites Hotel exceeded my expectations in every way. I highly recommend this hotel to anyone looking for a luxurious and stress-free stay.

The stay was nice. The hotel is nice and it is clean. Exactly as described. If you are looking for a hotel with a pool and free breakfast this is not for you. Those things were not important to us on this trip so we were able to save tons of money by going with this hotel instead. The beds were comfortable and the shower pressure was amazing. I love the hotels that have the liquid body wash, shampoo and conditioner in the shower and this hotel had this as well. Very close to the airport if traveling and also only 15 minutes to downtown Cleveland. Exactly everything we were looking for in this trip. Right by a walmart, shopping mall and lots of foodplaces. would definitely stay again if in the area. Thank you so much! .

For this price...there's no better place in North Olmsted. A great, clean, fresh smelling suite with a ton of amenities. Quick and easy check in, polite staff. No complaints.

Megan at the front desk at night is GREAT wanted extra pillows boom she was there. Noticed our coffee pot didn’t have a lid brought us a brand new coffee pot in a box in less than 5 minutes …. Staff at hotels makes the difference between an ok stay and an exceptional stay… great work Megan

The hotel is comfortable and it's so convenient having a small but full kitchen to be able to reheat food and have real utensils. It was very clean, there were many outlets (but no USB plugs so phone chargers need a block to be able to plug in) and the shower had good pressure. You can see, however, that the hotel has not been updated in a long time because of small maintenance items like chipping paint on the bottom of the bathroom door and the tub faucet being loose. Even considering this, I would stay again because the value/comfort was excellent.

This is easily the best hotel in the area for the price. The staff is fantastic. I was surprised to see that I had a full kitchen as well. The price point makes it a no brainer to stay here while in the Cleveland area. I come into town often and have struggled to find a good hotel without breaking the bank. Glad I finally found one!

We were greeted so nicely when we arrived. We were early and they let us check in. When we asked for suggestions they gave us some amazing restaurant recommendations. Our room was so clean. Housekeeping was so polite they even took time to speak to us and see if we needed anything. The hotel is near everything literally a Walmart and a mall across the street. You never hear the airplanes and you're only 15 minutes from lake Erie. We will definitely be going back

Room was clean and spacious, bed was comfy. (I asked for a non-cat room since I am allergic, and they accommodated). Loved having a kitchen with a fridge and microwave. They have fresh delicious free coffee all day in the store room, along with free popcorn between 4-6pm with seasoning options. Laundry machines are free to use (wow), next to the gym. Free filtered water and ice station on 1st floor by elevator. Just great perks and conveniences all around. Will book again next time in Cleveland.

Super clean, private roomy bathroom for a hotel, very nice kitchenette, bed was very comfortable, quiet, staff was very friendly, will definitely stay again

Large rooms with good desk for working. Comfortable and clean. A little worn. There was a real leather lazy boy chair in the room with foot rest...worn but extremely comfortable. Very friendly and helpful staff.

I was so impressed with Simple Suites! They provided the best customer service. I booked online but when I got to the hotel they said the reservation haven’t come in yet. I was was not feeling well and just wanted to get into a room to rest. I said I’d go drive around and be back later. Before I even pulled out of my parking spot, one of the staff members came running out to my car and said my reservation came though and I could get into my room. And when I asked where the vending machine were, the staff said they would bring any snacks I wanted up to my room. Amazing customer service, super clean and I got a room with a kitchen. Loved it!

My stay here was perfect. I was pleasantly surprised by the friendly service, clean facilities and great location. I'd highly recommend a stay here!

Great place to stay with your dogs. Plenty of space to walk. Has full kitchen and free laundry facility. Even has a covered patio with gas grill. Walking distance to walmart across the street and a number of good places to eat within a mile