2 Birds Shuttle and Detail (CLE)

This was by far the best parking and shuttle experience I can recall ever having. Plenty of spots, immediate ride to the airport, personalized pick-up. The driver was waiting at the door I was directed to before I even walked out. Handled my luggage, opened my door, put steps by the van to make it easier to get in. Don't go anywhere else!

These guys we amazing. We purchased hotel airport parking only to find out they were no longer providing shuttle service to the airport. So last minute we booked with 2 birds and raced over there. They immediately loaded our bags and got us to the airport with plenty of time to spare. Same experience on pick up. Amazing service!!

Good park and ride for CLE, easy to find and the customer service was great. We will definitely use them again.

Prompt, professional, reasonable price. Have used them every time we fly out of Cleveland! Highly recommend!!

A snow storm occurred while we was on vacation. Our car was cleaned off and the driver waited for us to make sure our car started and we were good to go.



Very professional and accommodating. The driver opened our doors and our luggage was loaded for us. It was very easy to schedule the drop off and pick up once we arrived back home. Our experience was nothing but awesome!!!!



Someone called this company ghetto. I certainly wouldn’t associate “ghetto” with this company. Maybe she needs to learn the definition of the word.



Will be using again!!!!!

Very professional and polite. The driver opened our doors and our luggage was loaded for us. It was very easy to schedule the pick up once we arrived back home. Quick response time. Our experience matched the great value!

Very(!) nice staff (drivers). However both my car GPS and phone (Google) GPS were not able to find the location for parking. Calling them did not work, but they immediately texted a link that brought me right there. There was no office or staff to take the balance payment. (Parking price, however was very good & competitive.)

Had to use PayPal via internet later.

Would use again! And am keeping text with directions link.

Read the reviews first and was skeptical, but overall it was a good experience. Communication is text only which is good to know before you arrive. The driver is nice and the lot is good to park in for however long you need. Good stuff. Not sure about the other issues people have. Just be smart about texts.

Easy, convenient, courteous service. I use them for all of my trips/flights in and out of Cleveland and always book thru way.com for reasonable prices🏆.

It's obvious that a lot of the complaints on here are clearly from people's lack of reading and following the lots clearly stated time-frames, locations, communication, etc. They tell you everything up front so you know what to expect 🤷🏾‍♀️

My car was safe while I was away. They gave very clear instructions on finding the shuttle when I reached Cleveland-Hopkins. I have no complaints.

I always have great service when I use them. They're always on a timely manner and very friendly. I would highly recommend them.

Great service! Good value, prompt shuttle transportation, good communication. Read a lot a negative reviews, but this company was great! Make sure you read directions they send so there are no surprises. I appreciate this budget option.

We had no trouble getting to the airport. I was able to drop off my car and get back to the airport quickly to help my family get on with our trip. On the arrival back to the airport there was an minor issue where we had to text and call a few times to get a response, eventually it all worked out and we made it home safe with our two children after a late night flight. Anthony the owner/driver was courteous, professional, personable and easy to work with.

Very good. Did not have any problems whatsoever. We parked for a decent price, they took us to the airport right away and the driver was very nice.

READ THEIR SIGNS PEOPLE. They are closed from 1am-4am and when your plane comes back, you need to text them that you landed with your reservation number. Their last shuttle leaves at 12:50am.

Would use again, thank you!

I’ve literally used them 9 times (I just counted lol) and never had a bad experience. Even when I’ve traveled with my toddler! There were times when my flight was delayed and they were willing to pick me back up and take me to my car, times when I would need to change the date or would be running late and they would accommodate me. The customer service is great and they make you feel very comfortable. If you don’t want to communicate through text..then don’t! Pay more money elsewhere. The wait time from the airport can be 15-30 mins (from my experience) so no it’s not IDEAL but I never had to wait longer than that. Some of these reviews are misconstruing and as a frequent customer I can say it is NOT what people are saying it is. They’re going to keep getting my business.

No problems using 2 Birds for park & shuttle. Had to extend my trip one day so I texted & left a voicemail but neither were acknowledged so it left me a little worried. But Anthony picked me up no problem & I paid the extra day. Very courteous otherwise.