The rooms have very good upgrades
Even though is under remodeling still a good price.
Very nice attention!!
After I and family have a bad experience with the airline that we used..this hotel gave us good help...
So thanks very much to Chris and Dev for your help.
Kanny and the staff were very nice!! take care guys and hope to come again..
Hi I stayed at country inn through a production I worked for few days back. The stay was comfortable, room was nice with view of the snowy backyard. Breakfast was decent I enjoyed the hot water and waffle. The front desk guy was very helpful and friendly. The shuttle ride to the airport was so convenient. I will come back again :) thank you for the warm welcome and stay !!
Many ppl here complaint about the hotel facilities but I find this hotel worth of every penny! Staff is really helpful, going above and beyond for our comfortable stay. Dev, Chris and AP were nice and awesome in their service and provide Free shuttle service. Can’t ask for more. Best wishes!
Comfortable room, friendly staff, clean restroom.
To the General Manager. Did you or anyone proof read your canned response?
Thank You Jim for sharing your opinion with us.
"We strive to deliver a fund and unique local experience", fund???
"We *will* greatly appreciate you sharing your thoughts on Google as well." I think I already did.
Peter & Ron provided me with express check in. When I arrived at the hotel they had all the paperwork and room ready. This was very exceptional customer service. When I book this hotel again, it will be because of these 2 great guys.
I accidentally checked out too early, but AP was very understanding and helped me out quickly and efficiently. This is my first time working over the road and he has made my trip so much less stressful. Wonderful service and a wonderful experience!
Did the park n fly,. Shuttle wasn't timely getting us to the airport but easy and quick up after we landed. Rooms could us a sanitizing. Price was right and they really helped me out when we got back to our car and it wouldn't start. Thanks for being so helpful!
Everything was great but we had to ask for towels and toilet paper. We received both without questions. Would stay again if in the area. Kids loved the pool and hot tub. Plenty of towels at pool.
Absolutely the best place to stay every time. AP is a great and professional representative of this fine hotel. We love the hot tub and pool. Close To Chicago life. Close to airport. Do yourself a favor, stay here.
The price was nice. The rooms were clean and tidy. The staff were friendly. The free breakfast was good. The only complaint was the pool. The pool room smelled of mildew and/or mold. The pool water smelled fine. And the jacuzzi looked great, but we didn't use it. There were people eating in there and dropping food in it.
Great value for this hotel. It's being renovated so the laundry room is out of service. But the beds are comfy, the rooms are spacious and there are USB ports all over the room. Remember to ask for maid service, if you want it otherwise it's not happening, (the only downside to this hotel).
I recently stayed here with my wife and kids for a week! The front desk was helpful and very nice l! Our room was clean and smelled good. Also the pool and hot tub were amazing too came in handy on the 100 degree days. I spoke with one of the gentleman at the front desk I believe was a owner or manager and told him I will be returning to stay a few weeks before I leave home to florida after I finding my medical treatment. Can’t wait to be back as long as I can have the same room lol.
Bathroom wall was gross - definitely a park and fly hotel. But their service was great! On our way home, their shuttle to the airport was not available so they immediately told my husband they would send us a cab and pick up the fair. We didn't have to do a thing!
Pretty good, no frills kind of hotel. I appreciated the free shuttle and early check-in access at a small price. You do kind of have to call in for the shuttle, but the drivers have been nice. Nice. Does have a heavy weed smell though, but the room was clean and it's a good quick place to stay.