Booked through Expedia. If you have time before and after your flight, this is a GREAT deal.
Pros: Great price, nice vehicle and friendly staff. The shuttle guy got us to the airport very fast after we dropped off the car.
Con(s): Off site so if you are in a rush, this may not be the best option for you.
I searched for the cheapest parking lot nearest to the O'Hare Airport, and this was it. I paid 38 bucks for 3 days...so that was a plus.
1. The driver was absolutely friendly
2. He practiced safe Social Distancing and loaded our luggage (after sanitizing his hands in front of us).
3. He was there at the Parking lot to pick us up within minutes, I even watched him double back for a lady that wasn't waiting in the right spot.
I don't know why they have so many bad reviews; but my experience with them was amazing. Nothing was missing, nothing was damaged, and my car was warmed up and waiting for me.
I'm using this service again (once this crazy Co-Vid 19 slows down or something). Thanks for everything guys!
Found this place quite by accident and I'll definitely go back. Friendly service. Helpful staff. Mercedes pickup van very clean. Professional and courteous driver.
The most inexpensive rental I found at the time of my travels, very pleasant experience from the pick up to drop off. Ms. Vicky was a joy to deal with over the phone and at the location. Thank you!
We rented a car on November the 14th through November the 18th. We had a great experience with the entire process!
The staff at the desk were helpful and friendly! In the city that's not always the case. It's very meaningful when personnel are personable!
We recommend Routes to any one looking for reasonable rates with great service!
We had a great experience with Routes this past week. Not only were they the cheapest rate we could find, they were also very friendly, took great care of our vehicle and the shuttle was waiting to take us to and from the airport. It was a breeze!! Thank you and I plan to use Routes in the future!
No complaints whatsoever. Great service and friendly employees. Will definitely use again and recommend. Not too sure why there's so many negative reviews.
I was skeptical due to reviews but I seen 2 positive reviews and this awesome price, I took a chance and thought positive. No regrets. I drop my car off, staff was ready to take us to the airport, no wait. Coming back from airport we took shuttle to rental car area then routes staff got us from there In 4 min literally. I called told them I was headed to the rental area so they can be leaving out.Got to my car it looked the same no issues, nothing out of place. Pulled right off. No hassle. I'll go here again. They don't take cash.
Quick shuttle, took only five minutes to pick me up. Quick rental service. Great jeep.
Have used this place twice now and have always had a good experience with the drivers, super nice! Also it's like a valet so you don't have to park your car or get it, they do it all for you and take the snow off and even offer a $6 car wash before pick up.
Attentive workers here. Quick drop off and pick up to/from ORD. Truck was returned in same condition as I dropped it off. Good pricing too
3rd time using them for Ohare parking. Cheap rates, car has never been damaged. Only had a problem the 1st time when it took over 30min for a shuttle to drop me off at airport. I ended up taking an Uber. I'm still not sure why it took so long being that the airport is less than a 5 min drive. Other than that 1 time everything was great