The front desk was friendly, there was a shuttle pick up from the airport, and the bed was clean (checked for bed bugs and the mattress looked pretty new actually). The good employees are what are keeping this place standing.
However, this hotel really needs some help. It's old and very outdated. The mattress looked new, but felt awful - I could feel the individual springs in it. The bathtub constantly ran - you couldn't shut the faucet off fully. It could really use some paint and pretty much new furniture/utilities. Mold in the bathtub...etc.
I got into it for $57 after tax for a night - it's what I expected for the price, but determined it was worth $13 extra to go to the quality inn closer to the airport.
I tried to restore that place in my 7 years working there, sadly it just keeps getting worse. Every recommendation I shared with the various owners was useless. We didn't even have extra pillows or blankets for the guests (any idea how bad it sounds to get a call from someone asking for a couple towels or pillows and having to tell them, 'no, sorry we're out?' Or having to take it from another room?) the place lacks supply/maintenance. There's a couple of people there (like the manager Stacy) who are doing thier best, maybe the new owner can fix that mess...
Not impressed. Ceilings are falling in, security doors don't work, screens ripped open on lower levels in the back of the building, strong smell of marijuana, TV didn't work. Stay someplace else if you want to feel safe.
The beds were hard as a rock and they only give you 3 pillows and when we asked for more they said they didn't have any, but what hotel don't have more pillows? We ended up checking out a day early and they didn't even refund me the money, plus maid service was very rude and when my husband and I were asleep every 10 minutes they were pounding on the door and then calling the room multiple times, even though the do not disturb tag was on. But all in all I hated it the only plus is that it was sorta cheap!
I got a room, with 1 bed and no blanket. It wasn't my reserved 2 queen room. It worked though. Told me I was getting a discount, but it was the same price. Breakfast was pretty good though. Pool was. .. a pool
Very clean, staff very friendly, good price... but the walls are thin like a paper... we can HEAR EVERYTHING from next room !!
The room was dirty especially in the bathroom. Good breakfast selection. It was nice to see a pancake maker instead of the waffle makers. The rooms also smelled like stale tobacco.
Nope. Absolutely terrible hotel. This property should be completely overhauled or torn down. Only redeeming fact was the super friendly clerk at check-in. She was very happy to assist. But the entry way which is littered with people smoking and laying around feels super sketchy and the rooms are extremely dilapidated and worn out. Hair dryer was missing so they took one off the wall of another room and gave it to us. Breakfast wasn’t terrible, but not much if you’re trying to eat healthy. Days Inn in general are lower quality but this hotel is way below that standard. Room smelled of wet dog and beds felt way past expiration date which make me wonder so many terrible gross things 🙄
Plus- Big, comfortable bed. Close to Mall of America.
Negative- · The location felt really shady. The air conditioner was broken. Refrigerator smelled like spoiled milk and had some sticky dried up substance spilled all over the inside. Front desk attendant had little to no personality.
Overall- left a little to be desired...
Pool is accessible in front. Staff is helpful an friendly. Did spot paint peeling an window screen is broken. But the air was on an it was 90°f + outside. Olive garden is a short drive an trader Joe's an with in 30 min of the horse track. In poor traffic with road construction July 2019.