Park 'N Go

The most convenient off-site parking for MSP! Always my go-to choice of airport transportation.

Makes Travel Easier, After long or short trips theres always a great smiling face to greet us!

So, I’m giving park n go four stars. This is solely because of their customer service.



I made a booking then drove to the lot. The main entrance was blocked by construction. The side entrance was blocked by construction. There seems to have been a convoluted back way, but it was well off the beaten path.



Not having time to look I just parked at the airport. Park n go have me a full refund, no questions asked! I’ll definitely be trying them out again next time I’m flying out.

Park N Go is an easy parking to get to for flying out of Minneapolis. Rates are low (compared to airport). Ride to and from airport was quick. They pick you up and drop you off at your vehicle so no walking with bags.

Very nice employees, very helpful on explaining where to park and how you will be picked up so you can get to your destination. Very helpful when you return from your trip and getting back to your car.

Fast service. Friendly staff. Clean busses.

This was a great service and the price was right

You won't wait here like at other remote lots. Plenty of shuttles to keep you on time. Drivers are friendly and helpful. Fair price, easy to use. Add 15-20 minutes to the airport trip and you are set

Always a fast, pleasant experience. Affordable

Convenient. Great staff. Booking online is easy. Discounts for extended stays.

The staff was super nice and helpful. Give them a tip if they carry your luggage up for you. I didn't have to wait at all they dropped me off and pick me up right at my car.

Overall it went pretty smooth. But as a first time using this lot it was a bit to sort out.

12/30: Follow up to this post below. Got a call from the manager who was trying to figure out why the delay. I greatly appreciate when a business actively tries to solve problems. Park n Go trying to be the best out of the many competitors.



12/13: Lost my business today. I waited 14 minutes for the shuttle. Guy waiting before me said 23.

First time user and transportation to and from the airport has always been something I stressed about. But this service was excellent! I got there, checked in, got a parking spot right away, and the shuttle came right to me and brought me to the airport without delay. On the way back, the shuttle was ready to go at the airport and brought me right back directly in front of my car. Also, the shuttle drivers were super friendly and helped me get my luggage in and out of the shuttle. Nicely done everyone! Highly recommend!

A much cheaper option to park at instead of the airport terminal. I recommend a reservation in advance to save time. You just go in, park in your spot. Then a shuttle is right there when you exit your vehicle and will bring you to terminal 1 or 2. Only bad issue which made them loose a star is when I got back at 1am. I was told on the way there the pickup is by the rental car area. It is not! Read the end of the yellow slip. It is across from baggage claim at terminal 1. Not sure what terminal 2 was like. This was really annoying because I waited for 30 minutes and could have already been half way home (it's an hour drive to Mankato). I did eventually get back and the shuttle driver was extremely nice about it. The supervisor requesting the shuttle was not and had an awful attitude. He didn't care that I had to wait and never said sorry.

Parked here for a weekend getaway (09/09/22 to 09/11/22) and had a great experience. The wait between parking and off to the airport was 5 to 10 minutes and picking up from the airport was about the same. Considering the airport would have been $76 for daily parking or $57 for value parking, the $35.40 we paid was worth the savings in my opinion. Just plan for 20ish minutes from parking to arriving at the terminal and you should be all set. No need to call for a shuttle since they're continuously running and seems like they have a shuttle there within 10 minutes (we had just missed one when we got out the door). We will be using this service again!

Didn’t start great as my pickup request call went unanswered initially. When the driver, Jimmy Thompson, arrived, it improved dramatically. He quickly got me from Terminal 2 to my vehicle (maybe 5 minutes). Temps were below zero with brutal windchills. When he noted that my car was covered with snow, he hopped out and cleaned it in about 60 seconds. When it failed to start, he whipped up to the office and grabbed a battery pack. Another 60 seconds and I was on my way. Thanks again, Jimmy. That is above and beyond service and was sincerely appreciated.

I love everything about Park N Go. My family will only use them for when we travel. The staff is super amazing and friendly. I love the Nativity as you pull in. I have used them about 10 times and I have nothing but good things to say!

Great place to park and fly, lost my neck pillow in the van, someone's enjoying it.

Lower cost option to parking than the airport yet very close. Only thing is that the parking lot can fill up quickly and you end up parking on the end of the row and it seems like your car could be prone to getting hit by another car since you are parked in teh driving lanes.

Friendly staff.

Our family flies twice a year. We go here every time!! The drivers are great and friendly and we haven’t had to wait very long when we get back! The check in is easy and we pre-pay for ours ahead of time. We enjoy the all day security and there are always buses driving by so I don’t get worried about someone possibly breaking into the vehicle.

We parked our car over a long weekend to Vegas and left the lights on... When we got back to a dead car, the staff was more than happy to assist us with jumping the car! They have great rates, buses were timely, and incredible friendly. I felt safe parking our car there, and safe on the buses. I will be recommending Park 'N Go to all my friends! Thanks for the great service!

The night guy driver is the best! He is hilarious. I wish I knew his name but if you get a guy telling jokes the whole time and been there for 10 years it will be a great ride. Parking is quick and easy. They pull up to your car and pack you luggage. They give you tickets to make coming back easy to find. The shuttle is there waiting and if not only a 10 min wait after you make the call. Used parking here a couple times and always good experience. Gave 4 stars due to our plane being delayed a couple hours and they charged an extra day. I had prepaid online and they could see flight info. I think a better experience would have been to not charge more as we go through enough with a flight delayed.

Luckly we reserved a spot 2 months prior.

It was full but they parked our car and kept the keys. Picked us up and got us right to the door of Delta.

Always had a good experience .

I've used Park 'N Go 4 times in the last 8 months and it has always been a wonderful experience! They are always friendly, courteous, professional, and fast. Never had any issues in any regard. I definitely recommend Park 'N Go for anyone who needs temporary parking while out of town/state and fast, friendly transport to the airport! If you book in advance you get a sizeable discount too.

I've been using Park N' Go since I've started traveling. Pick up and drop off is super easy. Way cheaper than ubering.

We use this place exclusively when we fly out of MSP. The staff and drivers are always nice and pick-up is quick!

We pulled in, got routed to a parking spot, got picked up immediately, Bob the driver was absolutely amazing and so kind, talked to us the whole ride. Definitely recommend this service. Great price, great employees

Overall, it was a good experience.



I booked 2 days for my cousin. The booking was from 1130 am on a Monday to Midnight on a Wednesday. She got there at 1130 am on Monday. Had a great experience, they were so nice and polite! Very helpful.

For the return part she had a problem. Got to the Park 'N Go at 11:40 pm. Reservation was until Midnight that night. So she was 20 minutes early. They weren't going to let her go unless she paid more money because they said she owed $15 more for parking.

I don't see how she could owe any more money when she was right on time for both arrival and departure.

We were extremely pleased with this service. The employees were friendly and helpful. We were picked up by the shuttle right at our car and dropped off in the same exact spot. We saved tons of money and we calculated

that the shuttle times only added about 5-10 minutes to our trip. Some of the negative reviews expressed frustration at where they would get picked up at the airport. For future reference... When leaving Backage Claim, follow Ground Transportation signs and then the Brown parking signs are the ones to follow and it will say Shuttle parking or Off-Site parking. Follow those signs and you shouldn’t have an issue!

Will park here every time I flight out of town. Nice prices for a weeks parking. Secure 24 hrs

Very helpful and regardless of the situation going on they were on point.

Pick up and drop to and from the airport was excellent, within 15-20 minutes of my arrival.



I parked my car for 18 days and the car was safe and undamaged.



The rates were OK. I wish they had a discount for longer parking, as the bill for 18 days was rather too expensive for just parking a car.

I’ve used Park n Go several times and each time the employees (drivers and the people working the parking lot) have been so kind and friendly. Have not had any issues with being late or waiting a long time. Plus it’s one of the cheaper places to park and shuttle that I have found. Would definitely recommend!

I have used them once and will be using this place again to park my car.

Shuttle pick up and drop off were excellent. I did not have to wait, arrived very quickly.



It is the best alternative to parking at the airport if you want to save some $$



It would be great to have some shaded/covered parking options as well.

This will not be the most ideal parking place for me in Jan/Feb/March.

Great customer service. They’re there to serve and are much more affordable than other parking options. Their prices are a flat rate of $9/day, whether you pay online or once you arrive.

We returned from a warm trip away to very low Temps.... the crew at park & Go are very helpful everytime. This time our car was dead and would not start. They let my family and I stay warm in the office while we figured out what to do. A driver (and I wish I would have remembered his name) brought me back to our car and helped jump it then drove back to the office to get my family. I will always be parking with PARK &GO EVERY TIME WE FLY!!!



thank you Jacque in the office with the help!

They are always friendly.

Prepay is the best way to use the service.

Used for years always happy with them.

It took almost 45 minutes for a van to talk us to the airport. By the time we got to the airport our flight departed and had to book flights the following day on a different airline. I called Dan (district manager) and he offered to pay for our original flights. I will be back.

I'm not sure where all of the bad reviews are coming from, I was scared when I booked the place because of it.



I made my reservation online ahead of time, they had plenty of parking. Parked and got a shuttle to the airport. The shuttle was clean, we even forgot a piece of our luggage on the shuttle. I called and they came back and got it to us.



When we got back from our trip the bus was there waiting, got picked up and brought to.our vehicle. Overall they fid a good job. :)

Best off airport parking. They have 24/7 shuttle service. Never a long wait. Great prices.



Book and prepay online to save some $$$!

Pretty convenient and exceptionally affordable! Easy access and very close to both terminals. Hassle-free

This is the first time I've ever used parking when going to the airport. We had an early flight that I didn't want to ask anyone to get up to take us to. We had a coupon for this place and decided to try it. We had an amazing experience with everything. Drivers, Rick and Jimmy and the cashier Mary were all super friendly. We'll definitely be back.

I use Park n Go shuttle service once a year when I fly out of Minneapolis/St. Paul Airport. It is convenient and have slways had prompt, respectable service before or after my flight except for 1 person....Jacque. Jacque answers the phone and is a rude, unkind man. He is quick to speak so he can hang up, does not listen well and cuts you off mid sentence. I just flew in tonight from Cleveland to get some clarity on where to get picked up. He's had that same inconsiderate, unfriendly, crappy attitude for every time I call. I decided to stop at the window and talk to him before I left the lot. He's as much a jerk in person and before another employee stepped in to help me, Jacque told me twice there was something wrong with me. What!? I was getting near tears at this point and could not believe this guy is for real in your face disrespectful and rude. The guy that took over the situation said it wasn't me. The shuttle driver also said he's had many complaints about this guy from other travelers. I hope the owner of this company reads this review and reconsiders having this guy, Jacque, as an employee. This mans heart is ugly! The shuttle drivers are great though!

Quick, easy to find, easy to access, helpful, friendly staff, love the driver! He's always so happy and energetic no matter what time it is! Secure, reasonable prices.

first time flier, this service was new to me as well. was better than i had expected. courteous staff, waited only a couple minutes till they arrived. am writing this review just before i am about to make another reservation with them for another trip.

HIGHLY RECOMMEND. Service was top knotch from pick up to drop off (both ways). The men working here have servant hearts. Our car battery died when picking our car up and they made sure to help us as quickly as possible. This was our first time using Park ‘N Go and will not be last. So happy we had an amazing experience all around.

Easy reasonable service. Helpful staff. Stress free to start and end travel.

Was easy to get to and has really helpful friendly people. And the shuttle to the airport ran great

I have parked here for as long as I can remember, and every experience has been great. The drivers are courteous, and the prices are fair. If I feel like I have been waiting for a while at the airport, I give them a quick call to see if they have a driver on the way. I also appreciate having my car in a secure parking lot. The pre-pay option is really convenient and a great way to save a little money.

My wife and I took a trip to Las Vegas last week and decided to utilize Park N Go rather than rely on friends to drop us off during rush hour and pick us up late in the evening.



When we arrive at their lot at 3:30pm, the nice lady directed us to a parking spot nearby where the shuttle was already waiting and ready to go. From arrival at Park N Go to getting through security at MSP Terminal 1, it only took 15 minutes!!!



There wasn't a shuttle waiting upon our return, but it was late in the evening, so I get it. A driver did finally show up about 15 minutes later and got everyone on the shuttle.



All-in-all, I would definitely keep using Park N Go for the convenience & affordability.

Always a great experience with this lot. Fast and easy. Have never waited for very long to get transportation to and from the airport. Drivers have always been helpful and friendly.

We've used them for our parking needs at spring break for years, always Johnny on the spot with timely pickup. Parking can get crowded so best to book reservations ahead and prepay to ensure you park.

The only airport off-site parking I'll use!

1. You'll not find a better deal.

2. Their flexibility, and customer service was surprisingly impressive. (I was late, they went above and beyond to make sure I made my flight.)

3. The driver's were all extremely personable, and helpful.



I've been to a minimum of 30 different airports, and shuttle services. This is the only one I've ever written a review of. 👍👍

This is the cheapest and easiest way to get to and from the airport! As soon as we parked, a shuttle was waiting to grab our luggage and drive us to the terminal. Jacque, our driver was so friendly! When we returned, we waited about 10 minutes for the shuttle to arrive.

EDIT: I have used park n go for many years with not a single hiccup. It would be unfair of me to leave up a bad review on one bad late evening with staffing issues. Park N Go refunded my stay, refunded my taxi and have given me a free pass for future use. They handled this professionally and quickly and nowadays, that can be hard to find. Thanks for doing the right thing.

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We were left stranded at the airport on a Sunday/early Monday morning from midnight to 3am. We had to take a taxi to the park n go in order to get our vehicle. They have not refunded me for this... nor given ANY explanation for why this happened. Many clients were stranded, nobody getting explanation.

It was my first experience with park n go and it was so easy. Will highly recommend people to try this option. Pickup and drop at the terminal was on time, drivers were good to talk with, very friendly. Highly recommend and will use the next time too.

Been using this place for over 5 years, 2 of those years, I was here every other week. never once a complaint.. i have only good things to say about this place

This actually worked out well! And when we arrived back it was freezing and our car wouldn't start, theybhad a battery pack and were able to help us get it started, very nice of them to include that knowing things like that happen in this cold state😂

Easy, peasy. Park, get a ride to the airport. Tell them when you will be returning and they have a ride waiting for you in your return. Okay when you leave.