Pretty convenient and exceptionally affordable! Easy access and very close to both terminals. Hassle-free
Service to the airport was quick and driver was very friendly. However, we waited over an hour before a return shuttle showed up to pick us up and the woman on the phone was very rude and unprofessional about the wait. The driver that did eventually show up was very apologetic and friendly but had no real reason why it took so long.
When I returned from my flight and picked up my bags, I called the # provided for the park-n-go shuttle to pick me up. They gave me directions on where to meet the shuttle. 30 min went by, saw multiple other parking service shuttles pass by, but not park-n-go. I called back, their response was the shuttle didn't see me and returned to the lot. They again gave me the same directions, which was exactly where I had been standing. Another 30 min went by, no shuttle. I called a third time, same response, shuttle didn't see me and left. I did not understand why I was not called or notified, both times, that they could not find me. The gentleman on the phone didn't know what else to say to me, other than instructing me to find airport personnel to assist. I did. And different directions were given to me than the directions I was provided from park-n-go. 15 min later, the shuttle finally arrived. This was a total of 75 min wait. I will never use their services again.
This is the first time I've ever used parking when going to the airport. We had an early flight that I didn't want to ask anyone to get up to take us to. We had a coupon for this place and decided to try it. We had an amazing experience with everything. Drivers, Rick and Jimmy and the cashier Mary were all super friendly. We'll definitely be back.
I have always had a great experience with this company, but last night was not the that experience. I do not know if the driver was drunk or just reckless. All of us on the shuttle were whispering with fear. He was driving over 60 mph in an area that exceeded that speed limit, massive deviating and almost rear ended a car. We seriously thought the driver was going to roll the shuttle. I was going to comment on my checkout, but this driver sped through the parking lot and was there to stare us down. Out of fear, we did not comment to the person at the window. I will be reaching out to management to share our experience. Since everything is on video, I hope they take the time to go back and review it. This driver should not be working for them. This was enough of a bad experience that I will be taking my business to another airport shuttle company. I value my life.