Absolutely loved- would definitely stay again!!! Hotel is so cute and staff was absolutely wonderful!
The night staff was so nice and awesome! Had a rough day at the airport, got stuck in Minneapolis, it was late and luckily AmericInn had rooms. Kelsey, hopefully I’m spelling her name correctly, was nice over the phone, quick and precise. I asked if there were any Military Veteran discounts and she said there aren’t but she gave a little discount anyway. Really cool of her! :)
Shuttle driver was quick to pick us up too and was nice to us.
It might not be luxurious or pristine of a hotel but the good service made up for that.
If you’re stuck in Minneapolis, call AmericInn. They’ll treat you right.
Quiet. The jacuzzi suite was spacious and comfortable.. Even on the fourth level our room was quick and easy to access. Room had all amenities as expected. Clean and well priced. The hotel is located close to many shopping and dining options that are easy to get to. I will definitely choose to go there again in the future.
Outstanding customer service! Second stay in 6 months and both stays were excellent. From front desk to shuttle driver, professional and helpful. I will stay here every time I'm in the area, and highly recommend to travelers.
Service staff at this motel was excellent. The room was clean and fresh. The bathroom was clean and fresh. The room I was put in had a jacuzzi and a nice comfortable king size bed. Flat screen tv, fridge, and microwave. Large view window. Desk area. Chair with electrical for phone and computer. Bed had above lighting for reading in bed. Breakfast was fresh too. I do recommend. I will be back. Restaurants and convenient store near by.
We stayed before and after our trip. The staff was very friendly. The shuttle was great. Rooms were large and clean. We did use the pool and it was also clean and neat. Will absolutely stay again.
I've stayed here a few different times and every time has been great. The GM is awesome. He and the rest of his staff do a marvelous job in my opinion. The place has always been clean and comfortable. The rooms I have been given were updated and very pleasant. Very reasonable price for the amenities you have access to. Pool area is great too. Hot tub and sauna included with a back patio connected complete with BBQ grills to use. Continental breakfast has a nice variety making it more than adequate and possible for everyone to at least be able to find one or two item they will like if not many. Haven't stayed in one personally, (yet) but from what I observed the jacuzzi suites are beautiful as well. I'll keep going there anytime I am in the area and need a room!!!! Not to mention Applebee's is just across the parking lot which is a added bonus. Also, located no more than 2 blocks away at most, of a few other restaurants, a gas station, and a movie theater with a bunch of screens.
Fast and friendly check in and the rooms and common areas are definitely clean and well kept up.
The bed was super uncomfortable and our pillows were rock hard. This is my only complaint. Also, a fan only option on the AC unit would be nice to make some white noise for the room.
Friendly staff very clean rooms comfortable bed. Gave it 4 stars due to parking for park 'n fly is 2 blocks away. So if you normally toss your coats in the car due to flying to warmer weather leave it right away. It is neat that you follow the shuttle over to parking area and shuttle back. Also, they transport to airport on the hour only. Plan accordingly
Have had a very good stay here! So far have had very positive experiences with Delan, and Anthony, ( or is it Arthur)?And when I first checked in I believe Nick. All were extremely positive friendly and helpful. Room is great! We are on an extended road trip of the Continental US and have stayed in over 25 hotels. So far, this is the best! Thanks. ( will be staying here for 3 days.
Staff were knowledgeable and the location convenient. Clean rooms. Not a fan of hotels with bathrooms that have the sink outside of the bathroom or whose bathrooms were all handicapped, which is great for some but limiting for me.
We stayed at the beginning of our trip and the end of our trip. Our car stayed on site and wasn't buried in snow (by plows) when we returned.
Hotel was clean, service was fast and friendly.
Our 5 star review though goes specifically to Gary, our shuttle driver from the airport back to the hotel. He was friendly, easy to talk to, and went above and beyond by helping us get safely out of the shuttle (I was holding my toddler who had fallen asleep). He then helped us get all our luggage inside and situated on a trolley to make it easier for us to get it to a room without waking the kiddo.
So thank you Gary, you are amazing and greatly appreciated!!
Can't beat finding the fit crunch bars that you need in the middle of the night when you're worn out, but you want to watch a scary movie and fall in love with the jacuzzi suite. Yeah, wonderful. Slept so good even though I was jet lagged.
Loving this property. Really looking forward to the sauna or steam room. Very big bonus.
Room clean, was able to check.in early with diamond membership. Front desk and staff very friendly
The new general manager, Delan, made sure that we were taken care of with great customer service and follow through on several small but important requests. We felt very welcome and the room was great. We are definitely returning!
We were able to check in early, which is great! Everyone was friendly, helpful. 10/10 stay here again
Really nice place. Love the rooms and the jacuzzi. Free breakfasts also. Didn't like the pillow too small but over all nice and quiet
I have stayed here for over a month due to some medical issues.
The management as well as all of the support staff have been supportive and professional.
I would recommend this as a place to stay