I had a very early flight and needed to be at the airport at 4 a.m. My return flight was after midnight. Had to call for pick up and my wait was not long.
I appreciate the prompt pick up and drop off. Rates are a little high, but thankful for the small discount as a Spot member.
Just wanted to say that the lady working the entrance gate on 8/31/19 at 6:00am was great! She was so friendly and courteous...I wish I had gotten her name. Great service!
It was super easy to make a reservation and to park and to check out! I liked knowing that I had a place to park before I got there. That makes your travel day much more relaxing. The drivers were friendly and helpful
This place is hit or miss. When it's a miss it's awful. Save your money and go elsewhere.
I checked in on a Friday and out on a Wednesday and paid handsomely for the privilege of the parking being covered. The bus that took me to the terminal didn't have working AC apparently.
I got back Wednesday at 4:30pm. I mention the time because I can understand having to wait awhile for a shuttle at say 1am. But Wednesday at 5pm hardly seems like a slow time for the airline industry. I waited about 35 minutes for a bus and watched about half a dozen other parking spot will Clayton shuttles come and go. Eventually a shuttle did show up.
A pet peeves of mine has always been with parking shuttle drivers dropping off passengers in the reverse order in which they got the spot tickets. So the last on the bus is usually the first dropped off. That's not what happened here. The driver just straight up ignored my ticket until he dropped everyone else off then asked me where my car was parked.
You see my ticket said "L23". He said that there isn't an "L23". Luckily I assume the worst and always take a picture of my parking Bay and let him know it was L2341. He looked confused and eventually drove me over to the general vicinity of my car.
So for my $16 a day i got to wait for a half hour plus another 15 minutes while there driver dropped everyone else off.
So like I said, maybe take your business elsewhere.
Fast, efficient shuttles, no wait time. They drop you back off at your car which is very convenient. Valet service is friendly and fast. I appreciate having this cost effective option for parking when I travel.