I never write reviews- however I wanted to take a minute and write how awesome this company is. I was picked up immediately and taken to my gate within 10 minutes of parking. The staff are kind and courteous and the drivers are professional and know how to get you where you are going right away. Last time I flew out, I used another company and was left waiting (in the dark) for 20 minutes, I read the positive reviews for park k fly and decided to try- this is my "go to" from now on! BTW~ this was four weeks ago- I am hoping when I return in 16 days the service is just as awesome.
Super easy and a mega time saver. Rewards program is also great. Drivers have been super friendly and always feel safe leaving my truck. I'll never park in the airport again. Literally a Godsend. Cuts down my time at the airport by 75%. So easy to get in and out. I'm handicap so cutting down the amount I walk has been a lifesaver.
Price is right (1/4th of airport garage). Great location. Easy in and out. Friendly staff. Ease of parking swiftly and getting right to the terminal. Fast walk-on pickup at baggage claim when coming back home. Free car wash! What’s not to love?
It was my first time using this service and it was the best experience. Everything was so smooth from reserving to leaving the lot. I loved it. The staff was so kind. Will definitely use again and highly have recommended already. Thank you so much.
Good place to quickly park cars and run to airport. The best part is drop and pickup shuttle service. My experience is while going to airport was really good. Shuttle service was following us to the parking spot and we felt like movie speed transfer from our car to bus. 😀
But, we have to wait little longer for shuttle while returning to parking.
Provided Free car wash is an Excellent service to keep customer happy.
but they did not dry the car.
~8$ per night. Clean and have used it for everytime I traveled. No issues. Easy in and out. Enough buses to feel like you don't have to wait long and great staff.
It was so easy to park. The shuttle found us and was waiting for us before we were even out of the car. This was great, because no one wants to be late to the airport because the shuttle is late. The way back we easy too. The shuttle took us straight to our car with no fuss. Parking at a hotel and taking their shuttle takes so much longer. We would definitely park here again.
I was a bit skeptic about this parking lot. I had read some negative reviews and never left my car parked at the airport but it was very convenient. We were picked up by the shuttle right as we parked about 4 a.m. and taken directly to our terminal. We waited about 8 minutes to be picked up on our return, about midnight. The drivers were friendly. We had an easy time redeeming our coupon, as well. Very pleased with our experience!
Very unfriendly service.. was flying out earlier this week decided to use Park and Fly. After exhausting flight coming back to get a vehicle for pick up -I just followed the instructions on ticket I was given to. On this paper says that just wait for driver on the LOWEST floor next to pick up parking. Let's clarify it is almost 100°F and waiting on parking lot for 30 min is not fun at all.. it says on ticket no calls needed. I m calling in and what I hear is rude lady from customer service tell me I'm wrong and I need to wait on 2 nd floor.. I politely mention that ticket says LOWEST which is 1 floor.She raises her voice and yell that they changed policy 3 weeks ago. She was not apologetic or respectful of my time waiting.. She inconciderably yelled at me!!!
No need to tell I was very upset with the service and make sure I would not let no friends or relatives use this company
Updated on Aug 13. Took about 20 minutes wait outside terminal C. Apparently, there were one or two shuttles circulating. I saw several other parking shuttles from other parking companies. I called their phone number, the operator blamed on the Sunday afternoon traffic. In fact, all the roads are green and only took 5 minutes back to the parking.
I parked at this location many times. Overall, Every good service. The shuttles commute very frequently. Their driver are friendly and helpful.
The reason that I give 3-star, because they ripped me off for extended hours (my flight was delayed 2-3 hrs). Their hourly charge is very high.
The tip I have now is to reserve some extra hours beyond your flight expected landing time, and the price will not change. Don't reserve a tight parking hrs then you have pay extra hour when you checkout.