Country Inn and Suites Intercontinental

Country Inn and Suites Intercontinental

Unavailable
1 2 3 4 5
Average
2.8 miles from IAH
15555 B Jfk Blvd, Houston, TX, US

Overview

3.3
Average

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Address
15555 B Jfk Blvd, Houston, TX, US
Google Map
Country Inn and Suites Intercontinental
1 2 3 4 5
Average
15555 B Jfk Blvd, Houston, TX, US

Amenities

Google Reviews

3.3
Average
1 2 3 4 5
(Based on 663 reviews)
Kayla Fontenot
1 2 3 4 5
This was a nice hotel. It felt so homey. I would definitely recommend.
Caesar Morales
1 2 3 4 5
HORRIBLE! Where do I begin? The door handle to my room was broken. The furniture in the room was broken (table) and dirty (chair). Upon pulling the top sheet back on the bed, I found FOOTMARKS on the sheets! I kept looking around and found another RED STAINS on the sheets as well in multiple areas. The entire experience was disappointing and the staff was not friendly at all. Almost like they were upset with my complaints of the conditions of the room. Please see photos! I’m not making this up!
Brittany Johnson
1 2 3 4 5
EXTREMELY DISAPPOINTING!! I am typically an understanding individual due to the fact that I am in management and most situations are beyond the employees control. However, this property is completely run down and inefficient. The property requires a $100 deposit which would be understandable if the amenities and features of the hotel match the amount. My room 212 was tremendously out dated and dirty. There was stains on the carpet, dents and missing parts on the wall, the doors were chipped and falling apart, the bathroom was in an unfortunate condition with a torn shower curtain and the interior is vastly stained. This is not an issue of you get what you pay for. I have gotten great prices for hotels on numerous occasions and this is an issue of the property owner not wanting to invest back into the business and do the proper upgrades and cleaning that is required. This is clear that this hotel does the bare minimum to stay open and pass inspections needed. I am very dissatisfied and I hope I don’t have to wait a full 15 days as I was instructed by the front staff to get my $100 deposit returned.
A “Greedy Devil” Enriquez
1 2 3 4 5
Checked in late around 2 am and had no issues checking in even though there was a hurricane starting, category 1 that is. The hotel is not lavish but rooms were clean and bed was firm and comfortable. The decor was modern but nothing fancy. All the outlets worked and there was a fridge in the room. I have no real complaints about hotel. It's obvious the hotel has been maintained as well as it can but not new. Carpet are discolored in areas from my guess strong cleaning agents. Scratches in walls and some discoloration in ceiling. But for a budget minded motel I would stay again if needing something by airport .
Phiedra Patton
1 2 3 4 5
Ordered meal from Denny's.. This location great value. Great tasting meal. Burger 8 outta 10. Onions rings 9. Fries 8. Chicken fingers 8. Would want mine more crisp. Delivery fees make hard 4 tipping main concern when ordering food. Hmmmm.
Reggionna Patterson
1 2 3 4 5
WOULD NOT RECOMMEND! we recently stayed here or attempted to while desperately evacuating from Hurricane Ida. We were waived of our extreme 100 deposit by front desk staff due to emergency conditions however after 1 hour of being in our room we began to be harassed about snoking in our room which we weren’t just because other tenants in the hall smelled of smoke. Our room was checked twice after being cleared once literally five minutes before. From there we were KICKED out of our room and no money was returned to us leaving us defenseless as we were evacuating. Not to mention as we were being kicked out the police were called on us as well as the two light skin desk agent one with red hair and the other with black were arguing with, cursing at, and making fun of two black minors while the Hispanic hotel manager watched and did nothing! DO NOT BOOK AT THIS HOTEL.
Sherri Oswald
1 2 3 4 5
This property needs major attention!! Front lobby was ok but our room was not good. Carpet was very dirty with sticky spots. Bathroom must have had a shower leak which was patched but not painted. Stuff splattered on the doors and wall. Shower didn’t drain. Bath door rusty and paint completely coming off on the bottom. Had to ask for toilet paper. Shower curtain was ripped. We booked a suite as we needed 2 queens and a pull out couch. Got there and was told they don’t have that with 2 queens even though there are pictures online of it. Paid for a roll away and the blanket they gave us had dark black grease type stains and other stains. Walls above both beds had holes and painted off the entire width of the headboard. Hadn’t been patched or fixed. Pulled back the sheets of our bed and there were stains that looked like blood. Top decorative blankets dirty/stained. I seriously haven’t stayed in a hotel this bad before. Staff was nice but don’t waste your money. Sign says it’s locally owned but if so take some pride in your business and offer a clean place to stay.
Sánchez Rossano Gabriela
1 2 3 4 5
We stayed here over the weekend, we had to stay there as my husband went to a tournament in a hotel near by and everything was booked. Unfortunately it was not at all as the pictures look like and as we expected.



We stayed at room 301 and the carpet was very dirty and the TV was not working f at all.



Concerning common areas the elevator never worked either and the problem was not that we had to take the stairs it was the stairs and the handles of the doors looked very dirty, so you don't feel comfortable when using them at least, as we are in covid times the least that you expect is to be at a sparkling clean place.



Breakfast is not at all as it looks, is a grab and go breakfast, there is only one microwave to be used and the tables around as well are not clean.



Much things to be taken care, this time I let hubby to choose the hotel but when I went through the comments it looks that many of the permits of the hotel have expired.



Please go through the comments always and reviews and choose wisely
Lia N
1 2 3 4 5
This place is disgusting, when I entered the room you could tell they never clean the carpets or even vacuum and dust. I didn’t even have a shower curtain so I had to call the front desk. Immediately after entering the room we coughed all through the night, and kept sneezing due to the allergens in the room from now being cleaned properly. Housekeeping cleaned the room and never put any new towels or wash clothes in them and when I called the front desk they didn’t have any and could only give us pool towels. My last straw was the huge roaches and ants that were in my room. I decided to check out early and go to another hotel. I am still waiting to speak to a manager which I was told twice would call me and never did.
Charles Stewart
1 2 3 4 5
Unfortunately, we were tired from our delayed flight and it was very late, so we booked here because of the price, location & breakfast. We learned a tough lesson. Choose wisely & w/o emotion or you may regret your decision. Toilet lid had dried urine on it & the bed sheets were wrinkled. One guest was smoking pot outside the entrance. Both Health Dept. & Food Service Inspection Certificates have expired! One of them was last year!! I DO NOT recommend this hotel.
Christina M.
1 2 3 4 5
The overall upkeep of the hotel was disappointing. The parking lot was really sketchy and dirty. The halls had missing paint and marks, the pool was green, and the elevator was dirty. The room was not up to par either. The bed was hard, the carpet was severally stained with a red substance, the mattress had a huge stain in the middle of it, and the pillows on the couches were stained also. Not to mention the tvs didn't show a clear picture nor did the microwave work. Unfortunately, we were traveling into town and by the time we made it the reservation couldn't be canceled. This hotel really changed my mind on the chain itself.
Damon Billings
1 2 3 4 5
Bugs, broken stuff and stolen money: Pool was unavailable, not broken just green and shut down because like with everything else here they just don’t fix it. Ceiling was leaking in lobby, I saw a roach, no light bulb in room lamp, and desk drawer front was broken in room. When I mentioned it they charged me for the damage. Oh and people across the hall screaming, cussing, and slamming doors at 3:00 am. Don’t stay here ever for any reason!
Christina M.
1 2 3 4 5
The overall upkeep of the hotel was disappointing. The parking lot was really sketchy and dirty. The halls had missing paint and marks, the pool was green, and the elevator was dirty. The room was not up to par either. The bed was hard, the carpet was severally stained with a red substance, the mattress had a huge stain in the middle of it, and the pillows on the couches were stained also. Not to mention the tvs didn't show a clear picture nor did the microwave work. Unfortunately, we were traveling into town and by the time we made it the reservation couldn't be canceled. This hotel really changed mind on the chain itself.
wang王超
1 2 3 4 5
The situation of the hotel: there is breakfast but you have to go to the front desk to ask for milk. The swimming pool will be closed until next week without any notice. The printer in the business center is not working well. The hotel is clean, the lobby is beautiful, and the front desk clerk is nice
RoseCityBred “No ID” 83
1 2 3 4 5
Still here.. No complaints. Quiet. Peaceful even with the airplanes passing over...
Review Queen
1 2 3 4 5
My husband and I definitely stayed here doing the hurricane it was so many people that were displaced it was so many people that needed somewhere to stay doing that time thankfully that we were not in that situation we just wanted to get out of the house and do a weekend stay and we definitely enjoyed it we definitely liked the service the decor inside of the hotel everything about it was nice they had a restaurant inside the people were cordial and we will definitely go back to visit and recommend others to go as well
Ronda Paarmann (Blu)
1 2 3 4 5
Nice suites... very clean... beds were a little uncomfortable but overall a good place to stay.
Andrea Martin
1 2 3 4 5
This place has gone downhill. It was nice a few years back but now its dirty and could be a hotel on 45. After telling the staff about the problems in our room no repairs were made. Who keeps almost gone toilet paper rolls in the room when there are two females. Tub was stained , towels stained. Sad
Fredrica Gordon
1 2 3 4 5
It was relaxing and quiet. Grab and go breakfast could be a little bit better.
Cesar Calderon
1 2 3 4 5
Straight hood. Hot mess. Dirty room. Front Desk is great but besides that don't do it.
Laura Frye
1 2 3 4 5
Booked last minute shuttles to and from were excellent. Plenty of hot coffee good time there
Deborab Hiley
1 2 3 4 5
Swimming was fun. Exercising room helped me to start my journey. Back home I will get up & use mine
Buddha 360
1 2 3 4 5
Clean and room is big and space enough for your kids because they have a sofa that pull out to a full size bed. They also have a microwave in ur room... They serve breakfast in the morning with coffee and they have good choices when it come to the breakfast. A nice size tv in the rooms and bathroom was full of there hotel products.. staff was informational and kind you can also sense there hospitality
David Starnes
1 2 3 4 5
It's ok. Generally, all the hotels are now 3+ around the airport. Bare bones and pretty decent, for a place to crash. A bit noisy, and thin walled, as I could hear a person next door snoring. Obviously needing some repairs (small section of drywall needing painted). Overall though, decent and clean.
C Stavig
1 2 3 4 5
There's always a catch if the deal looks "too good". You would not just be "disappointed " but furious. I see them gone soon. Newer building good location. So much potential. What a shame.
sasha diaz
1 2 3 4 5
Weed smell in the elevators, a dead roach near the vending machine, grab and go breakfast but just cereal and little breakfast burritos and black coffee. A person tried to enter to my room apparently on confusion. I didn't feel safe there. The staff was friendly though.
Ed Severson
1 2 3 4 5
Older property. Well maintained. Power out - no back up generator, no lights, power, or heat!! So...no coffee, breakfast etc.
#imvu Imvu
1 2 3 4 5
This was the absolute WORSE experience EVER!!! Came to Houston for the first time and from my previous experience at Country Inns, figured this would be decent. WRONGLY MISTAKEN. No towels, no toilet paper, used samples just disgusted about everything. I would not recommend this hotel to my worse enemy. Just a disappointment. If I could give zero stars, that would have been the better option.
Lynn Peterson
1 2 3 4 5
Very friendly staff for our three night stay. Nice hot water shower with great water pressure. Clean but seems like older property. Great price. $60 a night.
Cristina Torres
1 2 3 4 5
Stay and fd staff was great. A/c needs to be checked. It was kinda hot. But i enjoyed
Anyhony DeJean
1 2 3 4 5
Rooms were not up to par.. elevator was dirty, first room was dirty with stains on the floor.. was moved to another room.. tje curtains were hanging off the rail... a lil better but what can you expect for 50... a clean room..? Not here... one thing I can say was the customer service was great..
April Francis
1 2 3 4 5
I give 2 stars front desk was very nice an cordial. The room um yea if I could give a -0 I would. I had to leave couldn't stay for the night. This is should not be considered a country inn an suites. Horrible needs a major remodel.
syed Kalimi
1 2 3 4 5
This Is a motel. rooms are horrible bathrooms are in deteriorating condition. did not expect this from a 3 star hotel. it should get a title of 2 star motel like red roof inn does. stay but dont expect a holiday inn like experience.
Lacey “Flygirl” P
1 2 3 4 5
I booked this hotel because of the shuttle. No where does it say that the shuttle ends at 930 pm. You will have to find your own way. This wouldn't be a problem of the uber and lyft drivers didnt constantly deny the trip because it is so close ...
Cindi Williams
1 2 3 4 5
The first room was nasty. it had trash on the floor and looked like it had been slept in, second rm wasn’t any better. The bathroom looked like it was used. No towels and pillows had stains on them and hair. Will never stay here ever again!
Curtis Goins
1 2 3 4 5
Beautiful hotels and very friendly staff. No complaints.
Kerry Mann
1 2 3 4 5
The staff was accommodating. However, there was no peice and quiet. Loud noises and people running down the halls cursing and yelling all hours of the night. No vending machines available. So doordash is your only option. Not great on parking either. Really needed some rest, and I kinda got it during the day. But hey, the staff was nice! Pool looked small but nice.
Steve Chacón
1 2 3 4 5
Worst stay! First room the door opens backwards then ac and Tv didn’t work they changed our rooms to dead roach motel. They lied about the pool being open. And not to mention the long wait at check in or the inexperienced unprofessional staff!!!

Management would not refund because it was pre paid online.

Grab n Go the drinks were hot and the Danish were frozen...totally unacceptable!
Haley Vera
1 2 3 4 5
This place was just what we needed and nothing more...a place to sleep. We were on floor 4 and the entire place reaked like cigarettes. It seemed cleaned and functional. TV was nice though.
Muhammad Shareef
1 2 3 4 5
Staff was very kind and the breakfast

was great. I had a great stay! Price was way lower than I was expecting for a hotel this close to the airport.
Emmanuel Smith
1 2 3 4 5
I needed a hotel fast after I flew in here, looked up this place. The prices sounded too good to be true. But I checked in anyways, and had a wonderful stay. Breakfast was great!
Imani Blackson
1 2 3 4 5
Had to fly into Houston for an emergency and needed a quick place to stay, I found this place. Prices were some of the lowest I’ve found and I had a great stay.
Ray Brown
1 2 3 4 5
Needed to find a hotel close to the airport, this one had a good price. Little skeptical at first because of reviews, but still came. Everything was clean, had no problems.
Sanjeev Bhatta
1 2 3 4 5
I needed to stay here a while back because I live far from the airport and my flight got cancelled, and I didn’t want to drive all the way back. Other hotels are so expensive but this gave a reasonable price, good service. Room clean and breakfast has good taste.
Rodrigo Fuentes
1 2 3 4 5
My stay here was great! They provided excellent service for a low price! Breakfast was good! It was great experience.
Erik Fernandez
1 2 3 4 5
My flight got cancelled and I didn’t want to go back all the way back home so I decided to stay here. The price is very reasonable for the service provided. Rooms are clean. Staff is kind. Food is good. I’d recommend it.
David Beatty
1 2 3 4 5
Convienient is really the best compliment. Not much attention to detail here. Apparently my room had been repainted based on the obvious color changes, no pictures on the wall, and the over spray in the bathroom along with the paper still in the fire sprinkler used to protect it from the paint. But when i mentioned it to the front counter i was told that my room had been painted several weeks ago.
Kirk Davis
1 2 3 4 5
Beds are comfortable. Rooms are clean and well equipped. TVs are not most current flat screens. No HDTV on cable list.Desk staff was friendly and helpful. Breakfast was fine. Great value and location.
A. Darwich
1 2 3 4 5
The night cost me 55 USD so I guess that for being an overnight airport hotel you can't ask much, so I'll just focus on the only concern I have that I think is important, which is hygiene. I swear my room was a mess. The curtains had stains that appeared to be blood-like, and the sheets and pillowcases had stains all over them too. I am not sure if they were just old but it gave me the impression that this room at least hasn't been properly looked after in a while, because even one of the locks was completely gone, which is also weird. Lastly, the area where the hotel is, it's just too dark, not a single light around and even the illumination in the room wasn't enough. As I said, for 55 bucks I guess it's not too bad (free breakfast (I couldn't try because I left too early), free airport shuttle, free wifi (that was intermittent), courtesy coffee), but I wished they could improve their cleanliness.
Josua Day
1 2 3 4 5
I actually really like the customer service! Both ladies were so attentive and very professional and helpful! I landed on Tuesday and arrived at 8 pm and the young lady helped me. Also in the morning the new lady was helpful. My few complaint, will be about the tv quality and the room is a little run down.
Steve Lin
1 2 3 4 5
I only stayed here for one night and I am very satisfied with it. They maintain their facilities well, room is large, price is good and service is fine.
Blake Cabaniss
1 2 3 4 5
Great place to stay and great prices and no complaints at all and the food was served warm and it filled me up and I was good thanks Country Inn
Steven Henderson
1 2 3 4 5
For the price for one night it was good. Breakfast was what you would expect. Would stay again if waiting for another flight.
CountryOverParty AmericaPhuckYeah
1 2 3 4 5
I was gonna get this hotel,again for another trip later on in the year...because of its close location to airport,unfortunately when entering the room I was staying at... noticed that the A/c was on but not fully working properly. Turned it up to a fresh 70 degrees let it sit for a good ten minutes and nothing changed. Had to for a fan. A/c at 60 and yet again still hot. Unfortunately I will not be staying here next time. Sheraton may be a little expensive but im sure no qualms with A/c.



Reply to the owner of this establishment went to the front office.. only help i got in return was a crusty old fan that didn't even work properly my advice is get a remodel done with modernized equipment.
Tina Green
1 2 3 4 5
We stayed here for one night during transit. Read the reviews both positive and negative. The staff was superb, friendly and helpful. The breakfast was convenient and warm. The place is old and smells of smoke. We stayed in a non smoking room as I am asthmatic and allergic. The pillows smelled of smoke and I stuffed up during the night and could not sleep on them. It was just a smelly hotel that needs a very deep cleaning. Would not recommend or stay again.
Mariela Padilla
1 2 3 4 5
I was extremely happy with my room. It was recently renovated and I really liked all the updates they did to the property. I enjoyed my stay and I definitely recommend this hotel!!! The free breakfast and hotel shuttle to and from the airport was awesome!!!
TAMARE MEROVEE
1 2 3 4 5
Overall review was dissapointing. The staff members were not friendly. The rooms were not so clean, plus they had mold stains and other brown stains on the wall. The front desk lady was supposed to speak to her mgr regarding our room so we can get a discount off the final bill. Not! I will never come back here nor recommend this place. Only thing good about it is that its close to the airport and the highways. They need renovate their bathrooms and rooms.
CountryOverParty AmericaPhuckYeah
1 2 3 4 5
I was gonna get this hotel,again for another trip later on in the year...because of its close location to airport,unfortunately when entering the room I was staying at... noticed that the A/c was on but not fully working properly. Turned it up to a fresh 70 degrees let it sit for a good ten minutes and nothing changed. Had to for a fan. A/c at 60 and yet again still hot. Unfortunately I will not be staying here next time. Sheraton may be a little expensive but im sure no qualms with A/c.
Hatin allday
1 2 3 4 5
The hotel was under renovations...at least I think. Room was clean. Carpet could have been cleaner. Saw a roach ...but hey its Texas there are bugs. Killed it and kept it moving...lol breakfast was scrambled eggs, potatoes and sausage. Waffles and a variety of pastries and cereals. Juice ,coffee and milk. Cool spot
a well hydrated monster
1 2 3 4 5
Stayed overnight for a concert. Hotel was clean and cool. It was pretty hot when we went. The continental breakfast was delicious. My only complaint is the beds themselves. I personally like softer beds. To me they were hard and a bit uncomfortable. But if you like firmer beds, it should be fine for you.
Aaron Peterson
1 2 3 4 5
A comfortable place to sleep on a budget. The continental breakfast was good.

The entire hotel seemed to be well maintained, but a bit tired and out of style. For instance, we had three different styles of lamps in our room and three entirely different lamps in our neighboring room. Our room number was also written on a cardboard card posted outside our door.

Also be warned that the parking lot is completely full every night.
Riaan M Odendaal
1 2 3 4 5
I liked the courtesy of check in and check out staff.



The breakfast staff do a great job. Options however are limited.



The rooms I stayed in needs serious updating.



Will I stay there again? Maybe. If I have no other choice.



I am a gold loyalty member. Other venues of the same group have not disappointed me.



To be so close to the airport, the standards are low. I suggest you get your renovations team here pronto.
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