PreFlight Airport Parking Rates, Reviews, Coupons near IAH (2021)

michelle khan (Nature's Confetti)

1 2 3 4 5

Unbeatable price, super easy process! We entered, was told by the booth attendant where to go park our vehicle. Immediately after parking, the shuttle arrived to take us to the airport which is less than 3 miles away. We were not expecting that so was a bit unprepared. We asked our driver to turn back about 3 or 4 times because we realized we forgot something. He graciously did it. I felt safe and at ease leaving our vehicle here and would totally do it again. Upon returning however, it seemed like we waited much longer than all the other services there, when I called to confirm the pickup spot, the female who answered sounded a bit rude and annoyed at me. Other than that, still pleased.

Melissa Martinez

1 2 3 4 5

Customer service this morning is excellent. First time using Fine Parking and it was a smooth process. Thank you for providing exceptional service to the public. Our driver Yolanda was very nice as well. TY

Michael G M

1 2 3 4 5

Fine is a good option to park at IAH Bush. It's off the main path, but they do a good job of drop off and pick up. We never have to wait longer than 5 min for pick up. And, the drivers help load and unload your bags. On our recent trip, we missed our connection, adding a full day to our reservation. I was pleasantly surprised upon exit that they didn't hit me up for the extra day. 😃👌. Way to go, Fine!!!

Jonathan Schillace

1 2 3 4 5

Great experience parking. We were able to enter the facility by our EZ Toll Tag, parked and were picked up at our vehicle. On the way back a shuttle was there to pick us up quickly and we were dropped off at our vehicle and exited via our toll tag. Couldn't be simpler.

Victor M

1 2 3 4 5

Great price, excellent service, shuttle buses from parking to terminal and vice versa are quite often. The drivers are very helpful with the luggage. All parking spots are covered. The bus driver will pick up and drop off from your parking spot. Overall very good experience parking with them

Karlen Ruybal

1 2 3 4 5

Great experience! Hospitabledrivers, each with their own great personality. A young lady shuttle driver picked me up this evening, and we had such a friendly conversation that I totally regret not having any cash on me to tip her!

Easy experience, clean shuttles, and well put together staff.

Britteny Gee

1 2 3 4 5

I booked Fine Airport parking in November and I couldn’t have asked for a better service! To the airport after being dropped off I had accidentally left my small purse on the shuttle that had my ID etc in there running behind already I was in a panic. Two wonderful women were in another fine shuttle we’re waiting outside when I ran out to find the shuttle we got off of already left they let us get on & she drove to find the driver to get my purse & dropped us back off at the gate within 10 minutes we were on our way to boarding! If it wasn’t for them we would have missed our flight. They actually picked us up when getting back & it was such a pleasant experience! When booking parking Fine Airport Parking will always be my go to for the customer service we received that day, so thank you!!

Raina Young

1 2 3 4 5

Great price. Lots of parking. The shuttle comes often and is quick. All around great experience. Had no issues

Larry Bell

1 2 3 4 5

They are the best for airport parking.

Ivan M.

1 2 3 4 5

Great rates, decent parking location, and extremely friendly drivers. Only downside as others stated is how small the parking spaces are... You literally have to squeeze out of your car.

ashlynne pinner

1 2 3 4 5

Did the Groupon mad it was perfect, the same driver picked us up both times and I wish I caught his name. He was super sweet and helped with all of our bags. Make sure to tip your driver's!!

Rachel Henry

1 2 3 4 5

This is the way to go if you are flying out from IAH! Way cheaper than airport parking, only 2.5 miles from the airport, picked me up right after I parked, took us straight to our terminal and were waiting at their designated location for pick up after I picked up my bags. Shuttles run every 15min. Completely gated, professional staff and shuttles. I wasn't worried about my car all. Covered parking. Two thumbs up!

Rakesh G

1 2 3 4 5

Great experience right from booking to exit, Hospitable drivers, Good Service and Cheaper rate.

I booked covered parking for a day at Houston bush airport, got confirmation email, reminder email with details on what to expect.

On the day, as soon as I parked my car, the shuttle was ready, she gave me a token on where I parked, this helped when picking up and she also helped with baggage without any tip expectation.

On arrival, I called number and informed I am Gate, they picked me up in less than 5 mins, driver checked my token and dropped me next to my car... super cool.

I reserved parking for a day, but picked car 30 mins over time, for which an additional $2 was charged while exiting better than addition day. I like it, Thank for the service.

Psalm 2226

1 2 3 4 5

I made reservations online. The price was lower than most shuttles. I arrived at 6 am at the location and a shuttle was returning there. The driver waited on us to unload our car. He helped load the luggage onto the shuttle. On our return, it took about 10 minutes before the next shuttle came to the airport. I didn't have to call because they run every 15 minutes. We got the same shuttle driver and he was still courteous and helpful as before. I will definitely use them again.

Miranda Garcia

1 2 3 4 5

We had a great experience with this company! Pickup was there as soon as we got off the elevator and he was so friendly and polite. After our flight returned, we got on a shuttle right away. Eddie G was the driver, and he was amazing! Kind, friendly, polite and wouldn't let us get our own bags.

Thanks, SFC Eddie G for your service in the U.S army and for being a cheerful man.

Leo De Leon

1 2 3 4 5

Easy check in and check out using mobile phone. Shuttle bus got me to the airport in good time. Pick up was great: was the only passenger.

S L E

1 2 3 4 5

Pick up is immediate, drop off is fast, safe driving, friendly drivers, reliable transportation and reasonable pricing.

Nolan Hawthorne

1 2 3 4 5

I first came to FINE Parking - IAH after a terrible experience in the Terminal C parking garage at IAH. I was driving by in need of a place to park when I spoke to Kim at FINE parking. Since then the experience parking at FINE - IAH is consistent, reliable, clean, safe and by far has the best location! The shuttles transport you directly from the terminal to your car in COVERED parking. Ruby is the Operations Manager and is very attentive to her facility and keeps the operations seamless. I feel that the parking lot is secure when I park at IAH which is a major concern with the terminal garages. Whether it's raining, or avoiding the Texas sun having a covered parking spot is amazing. The entire parking lot is covered and it avoids confusion in pricing with uncovered or covered parking. I haven't had a chance to try out the valet parking but, they also have that option as well. I always thought to initially park in the terminal but, FINE Parking - IAH is located at JFK and Greens so, you literally drive straight to Beltway 8 from FINE Parking which connects you directly to US-59 and I-45. I was so accustomed to fighting the airport traffic leaving the terminal. There is ZERO traffic leaving FINE Parking and you don't have to struggle or fight the airport traffic because the shuttles transport you out of the immediate airport environment AND, you have access to the main loop that connects to both of the main freeways and the Hardy Toll Road (if you like tolls). After the first time I parked there I just kept thinking why didn't I do this sooner? By far Ms. Ruby and the team at FINE Parking have provided an amazing experience for traveling in and out of IAH and they are always my go to destination for airport parking!

James Weisel

1 2 3 4 5

Got into Houston after a 12 hour flight. We were tired, really exhausted and at our wits end. We got to our car and it was dead, I called and asked if they had a jump box, they sent a very nice lady named Ashley to help us. She got my car jumped off and us on our way. What a wonderful place, 10-10 will be back

Stephanie Sarduy

1 2 3 4 5

I had used Preflight parking for some time. This was my first experience with Fine parking since the transition. Every staff member we encountered was so courteous and had such a nice attitude. Upon exiting, we were stopped and given a single red rose. What a pleasant experience after a long travel day. Will return for future travels!

Mason Turner

1 2 3 4 5

It was an amazing drop off and pick up and very affordable. I even left a backpack full of valuables and panicked. They called me once they found the bag and set it aside and everything was there. This is by far the best long term parking solution I have ever used.

Shawn Hofstede

1 2 3 4 5

First time I used them, great service for the price. Def get valet totally worth it. Shuttle was fast will use again and recomend!

Nisha Fields

1 2 3 4 5

At first my experience wasn’t that great and I went to another airport parking. I dealt with the other airport parking for one week my experience with them was horrendous! So decided to give preflight parking another chance. The last two times I’ve used them it was excellent service. I would recommend them to anyone.

Cyntreia Hayes

1 2 3 4 5

I always use Pre-Flight when flying out of IAH. Everyone is always so nice & helpful. Busses are always clean & well air conditioned. I must share what happened my last flight. I left my backpack on the bus with some personal things including my wallet that had cash money & credit cards in it. (luckily I had my license in my pocket). However I called dispatch immediately when I noticed I left it. The driver hadn’t returned yet. They called me back within 15 minutes to let me know that the bag was turned in & I could come get it. I informed them that I was boarding my flight & wouldn’t be back for 2 days. They insured me that they would lock it up in the office instead of lost & found at the booth. I returned back at 1:00am 2 days later. I had no trouble at all receiving my bag & it was locked up in the office as they stated it would be. The inside contents of the bag hadn’t been touched, all my cash & everything else was still there. I am so appreciative of the staff there.

Kristy Johnson

1 2 3 4 5

We didn’t have to wait because the bus was waiting for us to park. The driver placed our luggage on the bus. We arrived at the airport quickly. The driver took our luggage off of the bus and he was very friendly. After our trip we were picked up as soon as we arrived at the bus stop and we’re quickly taken to our vehicle. The driver even put our luggage in the back of our SUV. When we left the parking area we were handed a rose. This was the day before Thanksgiving. It was the best experience ever!!

Lisa Willis Teague

1 2 3 4 5

10 🌟 🌟🌟🌟🌟If I could. FINE parking company was a LIFE SAVER, or should I say a "back", "time" & "sanity" saver. From reservation to arriving to departing was CRAZY SMOOTH!! I do not ever travel and this was my 1st time. I work with the public and will DEFINITELY spread the perfect experience my family & I had. Every staff member we came in contact with extremely polite & helpful. Helped us with our luggage, over the phone when we didn't know where to go to get picked up, etc.

THANK YOU FINE PARKING!

Katherine Devereaux

1 2 3 4 5

5 Stars

Jazz at Fine Airport Parking IAH provided exceptional service! From the moment I arrived, she went above and beyond to ensure everything was smooth and stress-free. Her professionalism and friendly demeanor truly stood out, making the experience feel welcoming and effortless. The facility was spotless, well-organized, and incredibly convenient, but Jazz’s outstanding customer care was the highlight of my visit. I highly recommend Fine Airport Parking at IAH, and I’ll definitely return thanks to Jazz’s incredible service!

G A

1 2 3 4 5

Good parking place overall, I have used their services three times so far.

And overall I am satisfied, I paid through the app every time so when you come at the entrance you just need to scan a barcode and the gate opens where someone welcomes you and tells you where to park.

In all three times I used there services, not even a minute passed by and the shuttle was already near my car ready to pick me up and take me to my terminal.

The shuttles are not super fancy or anything like that but they are overall decent.

The driver handles the customer a small piece of paper where he writes down the parking location of your vehicle and you should keep that with you for when you return.

My main concern was always about the shuttles on the way back especially since I have always landed at around 1 or 2 AM but- after calling them and requesting a shuttle- I am happy to say that the longest period of time I needed to wait for the shuttle on the way back was about seven minutes or so.

there app is kind of lame and looks like an app from 2010...

The prices are not the cheapest compared to Eco or Eco2 for example, but after reading a lot of negative reviews about those companies I have decided to pay a few extra bucks for the convenience and the peace of mind. Overall you get what you pay for.

C. Asuncion

1 2 3 4 5

Always friendly service!! I’m greeted every time I scan in to drop off my car and as soon as I board one of their buses. I can tell that the employees enjoy what they do. I have yet to encounter someone who did not want to be at work. The prices are also very competitive to other airport parking companies. I also haven’t had any problems in terms of safety or car damage. Highly recommend. Will continue to use.

Melissa Free

1 2 3 4 5

First time and I was pleased. Great service. Nice transaction vans, limousine style. Wirg music.. Staff are pleasant and professional. The parking is covered and large area.

Kelsey Ahart

1 2 3 4 5

Upon our arrival back from our trip we accidentally put down the wrong time by an hour early😭 we called stressed out and they reassured we were fine and that they’d send a driver over shortly. We got picked up and it was smooth sailing after that. Every staff member we encountered was so kind and when we left the lady that helped us gave us two roses ❤️😍 I will say make sure you know what time you land because they do charge for staying over! But other than that positive experience

Sam D

1 2 3 4 5

This is the BEST airport parking! We have parked at both Fine facilities in Houston and they were both seamless and great experiences. It’s very affordable, so easy to reserve and enter the lots and the instructions are clear. Everyone we have dealt with from the front gate personnel, the drivers and even the phone dispatch have been so kind and welcoming and helpful. All covered parking. Even the one we paid for that said uncovered was a covered lot. The shuttle services are quick and the drivers are so nice and accommodating. Travel is so stressful but I’m so grateful we’ve used their lots because it took away from the stress. We used OnAirParking app to reserve and it has been great. I have nothing negative to say. We’ve used our fair share of temporary parking when traveling and I’ve NEVER experienced a place as pleasant as this.

jordan lessnau

1 2 3 4 5

We use FINE Airport Parking every time we fly out of IAH, which is very often. Michael McGruder went above and beyond to help me. I was traveling alone with 3 very heavy suitcases and he made sure I got them in my car. I waited less than 5 minutes to be picked up and the drive was smooth. Highly recommend!

Lindi Brooke

1 2 3 4 5

This was our first time using Fine Airport Parking and it surpassed our expectations! It was simple to reserve online, easy to get to without all the crazy airport traffic on JFK. We dropped our car off in the valet and every person was an absolute pleasure even at 6:45 in the morning!! The shuttle was ready for us when we got there AND when we got back there was no line and we didn’t wait more than a few minutes before seeing a shuttle to pick us up. To top it off, I had a rose waiting in my car!! What fabulous customer service for an airport shuttle we were blown away! Thank you to all the valet and shuttle drivers!!

David Hooey

1 2 3 4 5

When it comes to Airport Parking there are a few things I look for. First is the safety of my car, second is the value, third is the service.

All three were hit out of the park and exceeded my expectations.

I booked my reservation online and it was an easy simple process and i was emailed and text confirmation and it even showed in my phone calendar for quick access. I think the prices are fantastic when you compare against catching a ride share from and to your location you end up saving so much.

The shuttle drivers service was exceptional. I was picked up and dropped off to my car and right when we parked we didn't have to wait long nor did we have to wait long getting picked back up from the airport after our 8 hour flight. it was so great to see the shuttle pull up right on time.

I got back to my car and it was in the same condition i left it in so i was happy that my car was watched over.

All in all i would recommend Fine Airport Parking.

Bonus if you can have Ms. Yolanda as a driver, She's the best :)

-David H-

Adamarie Moreno

1 2 3 4 5

Best parking place so far. I’ve used multiple before but I was always stuck waiting, not at Fine. As soon as we parked a shuttle picked us right from our spot right away. No extra walking or a “meeting point” bus driver took us to our terminal and gave us a card with pick up instructions and a parking spot # and lane. Once we returned we went to where pick up was at the airport and we waited about 5 minutes for a shuttle to arrive. Once shuttle picked us up, the shuttle did have to go to other terminals before heading back to parking lot, but once back at parking lot, the shuttle took us to our exact parking space # and lane. I can see where there would be some times with longer wait times due to traffic and construction at IAH, or not enough room on the shuttle but overall I saw shuttles coming and going from FINE, 10/10 experience.

Jeremy Batchelor

1 2 3 4 5

The only parking service I'll use when flying out of IAH! Great people, very friendly, helpful, fast and efficient. By the time I leave the check in gate and get to my parking spot, there's a shuttle waiting to take me to the terminal. Top notch!

Dulce Doblado

1 2 3 4 5

Definitely the best parking spot at IAH. It is safe, reliable and most importantly the staff is super nice and professional. I’ve been parking with them for 2+ years. 100% recommended.

Wilson Galindo

1 2 3 4 5

Really good place to park.your car. Everyone is very helpful and kind. Drivers are so nice and helpful too. I will be using this place every time I get to fly. Thanks a bunch

ILIJa GJORGIEV

1 2 3 4 5

The best parking organization I have ever seen. No wait at all. The employees are really friendly and nice people.

Ann Gorton-White

1 2 3 4 5

I would like to thank the staff and their Manager again from last night. We had a 14 hours drive, came straight here to pickup my daughter's car and her car was completely dead. The staff acted right away to help. The beautiful Manager and the gentleman who helped me was so sweet and kind. The whole staff all the way to the front booth was very nice. It something you don't want to see after driving that long successfully then some more to Kemah, as where I live. And one of the ladies from the front booth handed me a rose on the way out as I said goodbye. It definitely made my day. Thank you all so much. I wish I have collected all your names but I know this place is managed excellently, and it reflects on their employees. Great, GREAT JOB!!! 👍🥰

Eric Yamba Chisha

1 2 3 4 5

Great customer service by Pre-Flight. Our flight arrived early and when I called them, they sent us the shuttle right away.

Deshawn Hicks

1 2 3 4 5

Nicole was my driver and she was such a joy to be around. Her driving skills were impeccable and I felt very secure and safe. Her energy was out of this world and I felt as if I knew her for years. She even reminded me to check and ensure that I had all of belongings like my charger, phone, and bag upon exiting. She's a real gem. We need more people like her in the world. Thank you Nicole for making my day easy and smooth. She deserves a raise!

Marilyn Robb

1 2 3 4 5

This is my go-to location when I need to leave my car at the airport.

Califia Green

1 2 3 4 5

Great customer service. Good parking rates as well.

Juzer Antria

1 2 3 4 5

Some of the cheapest rates in the industry. Parking spots are spacious and covered. Quick shuttle service to the airport.

Caleb Chapman

1 2 3 4 5

Excellent customer service! On a recent trip we used Fine Parking and were accidentally charged twice on our card. I called and was quickly connected with Ruby, the manager. Ruby was so friendly, personable, and easy to work with. When I had to call back a few days later, she immediately remembered our situation.

We did not park using a reservation and lost our ticket information. Regardless, Ruby tried several different ways to locate our information and, when she was still unable to locate our parking stay and payment information, made an alternative offer to credit us the value of our parking via the Fine Parking app.

We very much appreciated Ruby's flexibility, persistence, understanding, and customer service-oriented approach. Aside from Ruby, we have also noticed the exceptional attitude of the employees here. We are comforted in knowing that when we park there in the future there are reasonable, kind people behind the counter to assist us should something go wrong. We were drawn to Fine Parking for the cheaper rates. Now, we're loyal Fine Parking customers for the employees.

Shari Villeda

1 2 3 4 5

Being the first time using this type of services was awesome. I like the safety of my vehicle and the transportation to the airport. I never use this kind of services and won't be the last time. The driver was nice and friendly and we didn't have to wait long to get transportation from one point to another. The most was 5-7 minutes. Price was reasonable and the experience was well understand. Thank you and do recommend this places for others.

B

1 2 3 4 5

I recently used Fine Airport Parking when I had an early flight out and I couldn't have been happier with the service I received. I was greeted by friendly staff

One service representative who particularly stood out was Ruby Pascal. Ruby was extremely helpful and went above and beyond to ensure that my experience at Fine Airport Parking was as smooth and stress free as possible. She patiently answered all my questions, explained the different parking options available, and made sure that I was completely comfortable with my decision. What I appreciated most how attentive she was. She took the time to explain the shuttle service schedule and pointed out the location of the pickup and drop off points. She also provided me with information on how to contact Fine Airport Parking once I returned from my trip to arrange for shuttle service back to the parking lot.

Thanks to Ruby's guidance and assistance, I was able to check-in for my flight with peace of mind, knowing that my car was parked in a safe and secure location, and that shuttle service back to the lot upon my return was arranged.

Overall, I would highly recommend Fine Airport Parking to anyone in need of parking services at the airport. The facility is well-maintained, the staff is friendly and professional, and their free shuttle service is prompt and efficient. And if you need any assistance, be sure to look for Ruby Pascal, as she will provide excellent customer service.

amesh shinde

1 2 3 4 5

I have been always parking my car from last 1.5 yrs for my journey out of Houston and I am always satisfied with there services which keeps on pulling me back to this parking lot. Very supportive staff. I had missed my flight once and they were so kind to help me in this situation.

Caylan Johnson

1 2 3 4 5

Was having a rough travel day with a delayed flight last night. Got back super later then I couldn’t remember where I parked. Robert was so helpful, but he had to get back to his route so Mr Russel took me around until I found my car. Then the car wouldn’t start…it was a day yall. But I wanted to say Russel and Robert were so nice and patient. Russel were absolutely above and beyond helping me find and jump my car so just really want to say thank you so much. And the lady working the gate was so sweet and pulled up my lost ticket in the system super fast so I could get out and get home. Everyone was so kind when I was having a terrible day and I truly appreciate it. Also, it’s super easy to park here, shuttles are quick and the pricing is great compared to other parking spots. Definitely recommend using Fine parking!!

Somang

1 2 3 4 5

The best parking ever. fast pickup and fast drop off and extremely affordable. Our son left his bag on the bench and he took us back again. very kind man.

Alexander K.

1 2 3 4 5

Finally the Greens Rd got repaved with concrete! Service polite, friendly and quick --- you'll never need to wait for the shuttle! Highly recommended.

James and Renita Rodgers

1 2 3 4 5

This is our go-to airport parking site. I have been parking here for many years and am always pleased with their service. The buses are always immediately ready to pick us up when we arrive at the lot and take us to the airport terminal. Coming home, we never wait long for a van to return us to the lot. Their drivers are always smiling, helpful, and very pleasant. About a month ago, our battery was dead upon return and they had two very nice attendants show up at our car in about five minutes with a portable battery charger to start our car. I had a small charge discrepancy upon arriving back at the lot yesterday. I called Ruby in the main office and she was extremely nice and accommodating while speaking with her to resolve the issue. She took care of everything and went above and beyond to provide great customer service. We have recommended this lot to our neighbors and they are now happy customers as well.

Janice Lobrecht

1 2 3 4 5

Downloaded the app, scanned it when we parked. Great price, great location, and good service. As an added bonus, the driver had KSBJ playing on our way back from the airport! Next time I need to park at IAH, I will use this service again 😉

Matthew Myers

1 2 3 4 5

First time user, am mostly reviewing to remind myself to use again. $51 for almost a week of travel.

Jonathan Lam

1 2 3 4 5

The one remaining decent independent parking company on the JFK side. You know what I observed leaving the lot in the shuttle? Multiple other Fine Parking shuttles coming and going at the same time! Contrast with certain other competitors trying to fill shuttles to the brim and making it very long to get to and from the airport.

Fine airport parking picks up and drops off people within a reasonable time period, and I've not had any major issues with them even after using them multiple times. Wish their app could be better, but I rather have good customer experience.

Alicia Caballero

1 2 3 4 5

First time using Fine Airport Parking and am now a customer for life. For our recent vacation, our flight back into Houston only left us with *just* enough time to pick up our dog from boarding before closing, so we needed an airport parking service that would not leave us waiting for pickup (which usually happens with others). As soon as we walked out of baggage claim, a Fine Airport Parking van was waiting for us. The driver, Lakita, also provided such a warm Houston welcome and service that it made the transition back from vacation much easier. Thanks, Fine!

Redfishrose

1 2 3 4 5

We've used Fine for the last two flights. Parking was easy and felt very safe. The shuttle was there waiting on the passengers ready to board.

Cool ride with Mr Eddie G!

Jasmine Moses

1 2 3 4 5

Just left Fine Parking and had the unfortunate experience of witnessing a customer giving the driver a hard time because of the traffic buildup. Anyone from Houston knowns how crazy the traffic has been getting and understandably can cause delays in these services, especially around the airport. I've always had a great experience with Fine Parking. The employees here are so friendly and willing and ready to help out.

Diana Fuentes-Smith

1 2 3 4 5

Fine parking can take all of my money lol customer service is 10/10! First time booking with Fine parking and opted for the valet option. Shuttle was ready as soon as we arrived and my car was cooling upon our arrival. In addition there was a cold water, a bag of popcorn, and a beautiful rose waiting in the front seat. Recommend 10/10 and will book again

Joe Atinsky

1 2 3 4 5

Never Fail with Fine. Consistency in service and product is why I no longer park anywhere else. Been using them for over 3 years.

They beat me to my bags. Their vans are comfy with AC. They surprised my wife with a rose.

Many other services, including Valet.

I suggest creating an online profile to earn points for free parking.

Never need to call to be picked up.

Once I called on my way, because I lost my QR code for the automatic gate. They told me not to worry and had a printed QR ready for me when I arrived.

They should change their name to Finest!

J C

1 2 3 4 5

Lakita was our driver back from the airport to parking lot, and her help and friendliness were refreshing. It’s really nice when someone takes pride in the service they are providing. After being out of the country for a couple weeks the warm Texas welcome was appreciated. She was really helpful with our bags as well.

James Nathaniel

1 2 3 4 5

Fine Airport Parking brings me peace and calms my anxiety I always feel prior to traveling. The customer service and greetings of everyone and the manager is warming, polite, and very professional. I trust that my vehicle is in a safe, and protected environment. The lot is clean, well lit, and there is staff present everywhere you look. The shuttle service is very efficient, and I’ve never experienced a delay. Definetly a key factor of having a successful travel arrangement. Highly Recommend!

Metropolis of Denver YAL

1 2 3 4 5

WOW! Is all I can say. I've been parking at Fine Airport Parking for the past 3 years and just had one of the most incredible experiences with Ruby, one of their managers.

Last week I forgot my wallet on the shuttle bus on the way to the airport after parking my car. Not only did they take the time to call me and let me know, Ruby also SHIPPED MY WALLET TO ALASKA, where I was vacationing that week. She then proceeded to spend almost 3 hours on the phone with customer service to ensure things went smoothly. I cannot thank her enough for her time and effort to go beyond what's expected.

I've always had such a pleasant experience with each of their drivers, who always seem to be in a good mood. I cannot relay how professional, kind, and respectful their team has been in every interaction.

Morel of the story: USE FINE AIRPORT PARKING ANY CHANCE YOU GET!

Truong Nguyen

1 2 3 4 5

The preflight parking lot at IAH is quite big and mostly covered spots. There was an associate standing right at the entrance gate to assist with an easy checkin process. If you reserve online, make sure you print out the barcode email they send you. We left our car a week and no issues...only evidence that the area is quite dusty. (Car was completely covered with it) Would be beneficial to have a car wash station on site. Majority of the spots require some figetting to park as there's not much clearance between cars. The drives for pickup and the drive to the airport were prompt and excellent. Make sure to keep the slip the driver gives you as you will need to provide it to return.

Truong Nguyen

1 2 3 4 5

The preflight parking lot at IAH is quite big and mostly covered spots. There was an associate standing right at the entrance gate to assist with an easy checkin process. If you reserve online, make sure you print out the barcode email they send you. We left our car a week and no issues...only evidence that the area is quite dusty. (Car was completely covered with it) Would be beneficial to have a car wash station on site. Majority of the spots require some figetting to park as there's not much clearance between cars. The drives for pickup and the drive to the airport were prompt and excellent. Make sure to keep the slip the driver gives you as you will need to provide it to return.

Kapreia Thomas

1 2 3 4 5

I'm a couple of days late with this review. Let's me say their services are the best. My family and I used their service for the first time & was extremely impressed. The driver is from my hometown New Orleans. ( sorry I didn't remember her name) But she's the best shuttle driver we've ever had. We rode with the parking spot & such a horrible experience. Fine prices & service were the cheapest. Thank you for great service & a great driver. We will use your service again when we travel.

Rory Corrigan

1 2 3 4 5

My fiancee and I use their two Houston locations nearly exclusively. The pick up drivers are always friendly, the location is pretty convenient to the airport, price is not bad at all.

Dawn Stern

1 2 3 4 5

Couldn’t of had a better experience. Staff is extraordinarily helpful. Secure, safe lot and free shuttle 8 minutes to airport. Shuttle waiting upon return. Fast in and out. Had a spot for van life.

Snow Bwa

1 2 3 4 5

I came on a busy Friday morning , 12/13/19 at 5:20am And was greeted by they lovely Tabitha that you guys have working there . She directed me where to park and it was so easy . She sent a bus to pick me up right away and we were at the airport in less than 10 minutes . We will definitely choose Preflight from now on . She was the sweetest girl . Thank you guys for making my flying experience exceptional.

Jaclyn Layton

1 2 3 4 5

Great experience with Fine Parking. I flew to El Salvador and left my car with them. The staff were friendly from start to finish. The woman who shuttled me to the airport ended up being the one to pick me up when I returned home. We had great conversation, she was very friendly and remembered me right away. I wish I had cash on me to tip her. Maybe there could be a way to tip through your phone or online? Cant remember her name but she was so sweet!

Kelly Bergeron

1 2 3 4 5

Good service except for 25 minute wait time for the bus at the airport. Multiple other buses came and went and multiple flights were picked up before Fine arrived. I called after 15 min and was told it would be another 7-10 minutes. Our flight arrived at 11. Driver was very personal and kind.

Teka Roberts

1 2 3 4 5

I think her name was Yolanda! But she was amazing!!! It was a very early morning flight and her customer service was through the roof! I frequently park here because it’s convenient and the pricing is awesome!

Please give them your business, you will not regret it!

Tiffany Cook

1 2 3 4 5

ROAD-TRIP TO DESTIN, FL (8+ Hour drive) We arrived to the parking garage fairly late after battling traffic to turn in our Turo vehicle. Upon our arrival, we find our rear passenger tire flat! TEVIN went above and beyond to ensure our safety as well as assisting our AAA driver to maneuver through the garage.

What appeared to be a stripped lug nut where we feared we would actually need a tow…was found not to be! 🥴🙌🏾

Our amazing road trip was sealed with fantastic service due to Tevin’s willingness to demonstrate care unto the wee hours of the morning!

Big thanks to Fine Airport Parking and even bigger thanks to Tevin! ☺️⭐️⭐️⭐️⭐️⭐️!

David Zalesak

1 2 3 4 5

Drivers were very courteous and helpful. Super patient and did not rush me while on my crutches. Definitely be back here.

SHARLEEN MANDAUS

1 2 3 4 5

Yolanda was kind and efficient. Pick up was easy and Yolanda got us to our terminal quickly. I regularly park here and will continue to.

Kimberly Sciscoe

1 2 3 4 5

Our driver, Mr. Eddie G “veteran”, was absolutely excellent in every way! He was professional, helpful and friendly to my husband and I. He drove smoothe and the shuttles didn’t feel like they were falling apart. 😊 He even gave me his last three roses. A week later, they still look perfect! We normally use Parking Spot, but because of Mr. Eddie…we’ll be back at Fine.

Rae King (Rayne)

1 2 3 4 5

Updated review: Okay, if it was possible to give 20 Stars for " outstanding", this business would get it. I have to extend my parking time, and they use the same rate for my original parking bill. I'm so elated. With the many overcharges I've seen during this vacation, this business has the highest integrity!

"I Crown "Fine Airport Parking" The Best Honest Parking Establishment on Earth"!

Simply the best. (Original review)They made my long term parking experience wonderful. They helped me with my luggage and the driver for the shuttle met me on the second floor, brought my bags to the shuttle.

My experience was incredibly wonderful. I would recommend them without a doubt! They are the best!

Dominique Christophe

1 2 3 4 5

I always fly out of IAH airport, but this was my first time using fine parking and Nicole was my driver she was absolutely amazing. Nicole made sure I had everything before she took off and even kept great conversation along the way. Really enjoyed my ride and glad there are still people out there that enjoy what they do and are considerate to others. Definitely will be riding with them again and would be happy to get Nicole as my driver any time!

Camilla Bacelar de Araujo

1 2 3 4 5

Really good service! They are fast, professional and extremely cooperative. Third time using their services and we are completely happy with all we received. The drivers are really kind and always help with a big smile on their face. Thank you for everything guys! You are really good!

lauren williams

1 2 3 4 5

I had a wonderful experience with Lakita on yesterday. She went above and beyond to assist me, ensuring that everything went smoothly. Her friendly demeanor, personable approach, and in-depth knowledge made my experience exceptional. It's rare to encounter such outstanding service, and I'm grateful for her help. Highly recommend!"

Jennifer Wimmer

1 2 3 4 5

Excellent service by the shuttle driver, Randy. So friendly and professional, even in the madness of holiday travel. Thank you, Randy!

Maxinette Segura

1 2 3 4 5

Fine parking never lets me down. I rarely have to wait for a shuttle and if I do it’s maybe 5-10 minutes. I just got back in town and our driver Lakita was one of the most enthusiastic drivers I’ve had! I really appreciated her energy especially after a long day of flying.

Debbie Gainor

1 2 3 4 5

We've been parking at this same lot for the last 15 years and have been through 3 ownership changes during that time. You're always scared about what's going to happen when a business changes ownership, but we're happy to report that they are even better than before. Due to our flight coming in at 12:30am, we used some of our free parking credits to upgrade to Valet this time and couldn't have been more pleased with the extra level of service. Our car was waiting for us when we pulled in, a/c on and even a rose on the console. Nice touch! Your drivers and the girls working the front booth are always friendly and polite. Great job....keep it up. We'll see you on our next trip!

Syndi Wallin

1 2 3 4 5

Great experience!! Covered parking for a great price! They picked us up immediately when we parked. They loaded our luggage and got us to the airport terminal ASAP and unloaded our luggage. When we returned, they were right there waiting at 11:30pm and took us directly to our vehicle. Unfortunately, our vehicle had a flat tire and the shuttle driver helped us get it fixed up to drive home. Great prices, friendly, speedy, accommodating and an overall great experience. Will use them EVERY TIME!!

Lauren Stutts

1 2 3 4 5

Wow. I've been using The Parking Spot for the last 2 years and had NO IDEA there was a better option! If you've ever tried long-term parking at IAH in Houston, you know the shuttle situation can be frustrating. I didn't experience this at all with On Air Parking. The shuttles were insanely fast, the drivers friendly, and the rate was fantastic (better than the Parking Spot)! I will absolutely use them next time I need to park at the airport :) Pro tip: They pick-up at Terminals A-D. If you're in terminal E, just take the shuttle to literally any other terminal, and they'll be there speedy fast to pick you up.

Kevin Monroe

1 2 3 4 5

I’m giving 4 stars because the staff are always very courteous and friendly. However when I arrive at the airport for pick up the bus takes an extremely long time to arrive. This is unacceptable and I will no longer use your services. Again the staff is wonderful but the wait time for pick up leaves a lot to be desired

jess lopez

1 2 3 4 5

Been using Fine for the last year whenever my family and I travel. Never had a problem. Drivers are always kind and helpful and always are there when needed, from stepping out of my car to stepping out of the airport, they’re there waiting. We used fine this week and on our way out from picking our car up, as we were leaving one of the workers at the front stopped us and gave us some luggage tags and a rose! It just really made my night after such an exhausting day. So thank you. I will continue to use Fine parking.

Dolores Reilly

1 2 3 4 5

I highly recommend this parking lot for the great customer service and the efficient and convenient transportation to and from the airport. I have never had much, if any, wait time for the shuttle. All the employees are friendly and helpful from the shuttle drivers, kiosk attendants, and office personnel. I had a billing duplication due to my mistake which was immediately corrected by Ruby, the office manager at the IAH site.

Sam Valadez

1 2 3 4 5

As someone who has used Fine Parking for many years, I have found each experience quite pleasing. Employees have been helpful, engaging and pleasant. A special thanks to Ruby for her recent assistance in billing, she was most helpful and quickly answered my questions.

Thanks and keep up the great work!

Linh Chiem

1 2 3 4 5

Last month was my first time using Fine Parking. I was pretty satisfied with the service I got. The Shuttle Buses were pretty frequent; the most I waited was probably 5 minutes. The parking area has cover and the drivers were pretty friendly. Even when there was some confusion about the reservation and loyalty bar code which I ended up getting duplicate charges, Ruby was able to help me out and fix my bill within a call. I'd recommend Fine Parking and I will use them again.

Sierra Edwards

1 2 3 4 5

Great I bought online before my trip and paid 32 bucks for 7 days of covered parking. When I got back from my trip my car was just like I left it.The shuttle was very fast to and from the airport great service great prices.10/10 would recommend.

Vamsee Konda

1 2 3 4 5

Competitive pricing, good bus service, was able to reserve a spot during holidays on a short notice.

Michelle McMayo

1 2 3 4 5

My husband and I always use this parking/shuttle service when we travel. This pAst weekend I went out of town and parked there. When I returned and got to my car I noticed the window on the passenger side was rolled all the way down. I checked to see if anything was missing but thankfully not was tampered with. So I have to say that the parking was secure👍

Catherine Athearn

1 2 3 4 5

Very convenient. Good value. Efficient system for paying in advance. Friendly, safe drivers. We use PreFlight every time.

Claire LeBlanc

1 2 3 4 5

Lakita was a pleasure to have as a shuttle driver. She was very positive and helpful and had a great sense of humour. It was a delight to meet her.

Hafiz Martowidjojo

1 2 3 4 5

She was so fun and amazing driver to entertain us ( sorry I can’t spell right ) ( Oct 20, 2024) she chatted with all us. I would love to see her again when I go to airport and use that parking service I don’t see other bored shuttle driver who can do that like this. May be I would love to work for your company I can see that friendly employees this is my second time on March 2024 to go to Los Angeles. And sorry for video was short. I dropped my iPhone hahaha

Mariela Ticas

1 2 3 4 5

Fine Park has an amazing team! I enjoyed a very nice conversation during my ride. Later, as I exited, Gaylene handed my mother and I complimentary roses on Thanksgiving night! It was a very sweet gesture and I will definitely consider parking my vehicle here again. Thank you!

Catherine Cummings

1 2 3 4 5

This is definitely a go to for IAH Airport in Houston!

Very convenient, easy to reserve and "peace of mind" when using the airport.

I have only had one driver that has not been AWESOME!!! They all seem to love their job, are friendly and professional, careful drivers.

I had an injured wrist the last time I was here and the driver never got out of his seat for one of his customers. Had to get my bag on myself.

It was the conversation on the shuttle just how unprofessional he was.

Other than that one experience, these guys and gals are the VERY BEST!!!

And every one in awhile they hand out single roses on your way out.

I noticed today that the booths were decorated with fall leaves. They really do a great job making you smile:)

THANK YOU!! You are MORE than FINE!!

D Shello

1 2 3 4 5

I was traveling during the busy weekend before July 4th and came to the IAH lot. I was early since this was my first time here. I entered the office and was greeted with the most beautiful smile. I was offered assistance immediately. I just wanted to mention that I felt the genuine hospitality. I normally park at The Spot but this will be my new parking home, thanks to Ms Ruby. Great staff from the beginning to my terminal. I truly appreciated the effort put into my parking experience for my trip.

Thorn McMartin

1 2 3 4 5

Goofed and left my sunglasses on the bumper of my car when getting picked up by the shuttle. When getting dropped off at the airport, I remembered and asked the driver if he could check and set them aside if he found them. Called later that evening to see if they found them and they did! They set them aside for my return and were very kind and considerate throughout the process. Thank you!

Shelly Ludwig

1 2 3 4 5

We use Fine airport parking every time we fly. It is always a good experience.

This last week, Tuesday, January 23rd, we came in from our flight and picked up our car at the valet.

Ashley, our valet, had placed a pink rose on the dash board along with our invoice.

My husband and I are in the customer service business as well, and we appreciate and understand how much the little things like that matter.

You have a special person who understands that as your valet. She was welcoming, happy and pleasant on our arrival.... and added a special touch by leaving a rose on the dash.

We were already happy customers, but now we are raving fans.

I just wanted to recognize her.

Thank. you and see ya'll soon!

Shelly

Michele Bland Muzny

1 2 3 4 5

Great price when prepay online. Easy and close to airport. Will use again

Doug Gross

1 2 3 4 5

So convenient! Great prices and the shuttle picked us up from our car within a minute and new exactly what terminal we needed. Couldn't ask for anything more.

Cheryl Ann Audain

1 2 3 4 5

I love fine parking and the Supervisor/ Manager Ms. Ruby is the best. She makes sure the clients are taking care of and the bus drivers are very pleasant. They definitely deserve there tips🎉 Thank you Fine parking!

Jana Corrick-Oliver

1 2 3 4 5

We had an excellent experience at Fine Airport Parking. Our flight from Victoria to IAH was canceled. In order to catch our flight to Orlando we jumped in the car and drove the 2 1/2 hours to Houston IAH. On the way to IAH, I found Fine parking on-line and reserved a spot. After arrival to Fine we found Shawn (trainer) she went out of her way to make sure we got to the airport on time. Even driving us to the airport herself. Thank you Shawn and Fine Airport parking. We made our flight!

Chris Amburgy

1 2 3 4 5

The best place to park at Bush / IAH with new ownership! Fast shuttle service, friendly employees and affordable rates. Highly recommend!

Randall Bridges

1 2 3 4 5

We waited under 60 seconds to load our bags onto the bus both going to and leaving the airport. They got us where we needed to be and offer great covered parking for a decent price.

When we returned to our car, our car didn’t start. An employee came out and jumped our car so we could go home. Couldn’t recommend them more.

Valerie Atherton

1 2 3 4 5

Had an issue on our last time using the parking reservation, for some reason I didn't get an email with the parking pass, only the reservation confirmation. We were able to scan the reservation ID, but when we went to leave the lot, we had no record of a parking pass to get out. The staff was amazing, helpful, and understanding of the issue. They even made sure we were not double charged and helped us in charging us the charges we had done from our prior parking using them. I will always use this parking lot service when having to fly from the Houston Airport.

This is a great parking lot service.

kim

1 2 3 4 5

I work with TSA and ride this bus 5 times out of the week. I always have the pleasure of getting a ride with Lakita. She is phenomenal and efficient. She lets you know you will get to your destination quickly, but safely. I appreciate her reassurance every time I get on her bus. She’s very kind and always helps the passengers with their bags too. Best bus driver ever!! Overall gives a great experience and makes it worth paying for this parking.

J Slzr

1 2 3 4 5

I’ve booked with them several times and it’s always an easy process. No delays, decently priced and fast service upon entry. Once, we had a flat tire when picking up our car and the staff was helpful enough to put air in it.

Michelle Talbert

1 2 3 4 5

Great experience for both departure and arrival. Chose them for being the cheapest, and was pleasantly surprised. I found them on the spot hero app, was able to prebook (but I didn’t). Parking was covered, pickup from the car was immediate. Very friendly service, never felt rushed, never felt delayed on their part. We had no wait for pick up once we returned to the airport, an empty and ready shuttle was there. No issues, just as you’d hope your parking experience would be. Will use again.

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Other IAH Parking Options

Red Roof Inn (IAH)

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PARK 'N FLY - Houston

Ramada Houston Intercontinental Airport South

Country Inn and Suites Intercontinental

Cheap IAH Airport Parking

Hilton Garden Inn Houston/Bush (IAH)

PreFlight Airport Parking

Overview

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