Everyone of the employees were great, friendly, courteous, and very helpful. I'm disabled and own a dog and was giving main floor accommodations. Housekeeping helped me out a lot. I thank the hotel and it's staff for all their assistance. God bless you all.
Absolute TRASH, they TRIPLE CHARGED MY CARD FOR ONE DAY, even charged me the 100$ DEPOSIT 3 times!!! their cleaning lady didn’t get the memo about me getting a room for a second night….. she came in while I was out to eat and TOOK ALL OF MY BELONGINGS, got bleach all over ALL MY BELONGINGS AND THEN LAUGHED IN MY FACE ABOUT IT, and now they are refusing to replace the money they STOLE off my card… unless you want your account DRAINED do NOT go here!!!
My husband, daughter and I and 2 dogs had to be out of our house for the weekend and I remembered they were pet friendly. So we booked a room online. We booked for 2 queen beds ( we got 2 full beds---for 3 adults!!!). When we got there the TV didn't work. Even after several staff members piled into the room. Tne next morning they gave up and moved us to another room. BTW that tv didn't work either. My husband was finally able to get it to work. Also, we went out on time for breakfast and all they had was burnt coffee. 😭😭🤬🤬🤬
When I got here there was a long line for check in with only one person checking people in. There was another person at the desk but they didn't help move the line along by checking people in but instead helped people buy food and drinks from the vending machine. It took 30 min just to check in. The shower in my room had a light that didn't work so it was pretty cool echolocating the soap. The room does come with a fridge but the high pitched whining it made seemed to be wishing for death. Saving grace is the shuttle to and from the airport in making this place perfect for united airlines to let me stay here for free after issues with the plane costing me my connecting flight. Then again it's a red roof inn, what do you expect. 3 stars for meeting expectations. Would stay for free again.
The hallway and room reek of cigarettes. That was unpleasant for my young niece and I. I appreciated the accessibility to get into the shower as a disable woman. The front desk clerk was very pleasant.
Stayed here due to canceled flight with United Airlines. There is a couple fast food restaurants and gas station within walking distance. The front desk was nice and helpful. The rooms are dated and in need of refurbishment. The lighting is dark in the room. The advantage is a quick shuttle ride to and from the airport or a $12.00 Uber. It wouldn't be my normal accommodation, but when the airline is paying, you deal.
Checking in was easy and fast however not very clean.I had no towels in my room and it took them forever to bring them to my room. Their comforter was a thin sheet. As soon as I walked in the room it was super hot and ac was not cooling room fast enough
I was very skeptical at first about the place but i must say it's well kept upon entry and me and my possessions were safer than what i expected.Pet friendly with no noise,and no pet poo surrounded the property.The staff was excellent very courteous and friendly coming and going
Not somewhere we would have chosen to stay. However, our flight was rescheduled and they put us up here for the night. The only thing good about this hotel was the staff. They were nice and did there best to get us information we needed. The room itself was outdated and the mattress was at least 20 yrs old. There was no phone in the room in case you needed it. Very minimal to say the least.
This isn’t it. You can hear everything from the bottom floor to the top floor. Going down the hall you can hear every person in every room there was no sound proofing done to this hotel. Do not stay here if you plan on trying to sleep.
Booked a very last minute room for a layover. Staff was lovely and accommodating. Romm was simple and clean. Very quiet.
Terrible. A complete smoking hotel... weed, crack, meth, cigarettes, all of the above. Escorts in the lobby when we checked in. They had 0 channels to watch. I really don’t know how the police have not raided this place yet. The only reason we got stuck here is because a delayed flight out of Key west and missed our connecting flight. Honestly the motel 6 would’ve been the better option. The smell in this place is god awful.
My wife and I have stayed here a few times, just on long overnight layovers. Definitely beats finding a place to sleep in the airport! Staff are great, and the room is comfortable! They also offer a free shuttle to and from the airport. Definitely recommend!
Terrible hotel. Uncomfortable bed. Unresponsive staff. Couldn't adjust water temperature in the shower. Some drunk guy passed out on the floor in the hallway outside my room. Asked for a refund and the manager refused to call me back. This hotel is disgusting and the management is irresponsible and useless.
DON'T STAY HERE!!!
Disgusting hotel room, mold in the shower, no real amenities in the room. The airline put us up here after a missed connection due to technical issues and we regret not simply booking our own room.
What an absolute nightmare, Never stay here.... checked in at 330 am... specifically to the person at counter that I do not want to check in if it was only until 11am check out. 80$ for 8 hrs?? No hun, ill just check you in a little later... you have the room until 25th.... knocks at door at 1045... kicked out on the street Christmas eve... heartless POS management, not to mention dirty towels and bed bugs... stay away
Comfy! Transfer from the airport runs until 11pm and resumes on the following day at 7am (and after that, at every hour). I really enjoyed my stay here!
Don't waste your many staying at this place. Everything is super old, my bed was almost broken, the room was different from pictures. The only have free shuttle at certain hours during the day. I think with the price you pay you can get a better option.
Our room had stains on the sheets on one bed and stains on the comforter on the other bed. Also, the towels were super dingy and the wash clothes were not something I'd want to wash up with. They took a $100 security deposit and still have stains all over? Doesnt sound right to me. Not impressed, do not reccomend.