Hilton Garden Inn Houston/Bush (IAH)

Hilton Garden Inn Houston/Bush (IAH)

$8.79 / day
1 2 3 4 5
Good
2.9 miles from IAH
15400 John F Kennedy Blvd, Houston, TX, Houston, TX, US

Overview

3.9

Key Facts

  • Hours of Operation: 24/7
  • Est. Shuttle time to Airport: 4 Mins
  • Shuttle Frequency: On demand - Every 10 Mins
  • Distance from the Airport: 2.00 Miles
  • Your keys stay with the parking operator while on your trip

Overview

Hilton Garden Inn Houston Airport Parking delivers a top-notch parking experience at Houston Bush Airport (IAH). Their parking facility offers both covered and uncovered parking.

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Top Reasons to Book Parking at Hilton Garden Inn Houston Bush Intercontinental Airport Parking IAH

  • Frequent Parker Program
  • Luggage Assistance Available
  • Hand Car Wash & Detailing Service Available
  • Complimentary USA Today Newspaper & Bottled Water When you Arrive at the Parking lot

Upon arrival, enter the parking lot to the check-in area, where an agent will take your vehicle’s keys. The agent will help you with your luggage. You simply board the airport shuttle for a brief ride to Houston Bush Intercontinental Airport (IAH).

When you Return

Call 281-449-4148 after you’ve collected your bags to let Hilton Garden Inn Houston know you’re ready for pickup.

Address
15400 John F Kennedy Blvd, Houston, TX, Houston, TX, US
Google Map
Hilton Garden Inn Houston/Bush (IAH) map

Amenities

ParkingAccess Reviews

2
Poor
1 2 3 4 5
(Based on 1 reviews)
Brian_Raymor
1 2 3 4 5
I arrived on Christmas morning for my flight, but they had sold out and there was no room for my car. I was told to park it on the street - which I did. I wasn't sure what I'd come back to, which caused some stress, but it was fine when I returned.

Google Reviews

3.9
Good
1 2 3 4 5
(Based on 1324 reviews)
John Webb
1 2 3 4 5
Great place to stay!!!! Was in Houston area for business and stayed here. Everything from checking in to happy hour to dinner was outstanding. Have not had this service for some time.



Shout out to Will for the best wings I have had in a long time and to Laura for those cold ones!!!!



Highly recommended:)
Maureen Gleason
1 2 3 4 5
Will made our stay wonderful after a stressful day of traveling. He was incredibly kind and hardworking. Sparked great conversation and went the extra mile in every way possibly for us and other hotel guests. It was especially eye opening to see him sanitizing every room key and counter surface. I pray he is well appreciated at the Hilton because no matter where he works he will excel over all employees because of his work ethic, kindness and caring personalities. If we are ever back in Houston we will stay here!
hector stegman
1 2 3 4 5
Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking any resort. They compare countless hotel sites and usually will have rooms much cheaper compared to others! Thank me later! This resort is one of the most well known in this area. I've been staying here for a very long time. If you decide to stay here you won't regret it.



Arrived/stayed here for 12 nights/days for work reasons and had a comfortable stay. Couldnt complain at all. The staff were friendly and polite as can be. Not one complaint can be given. Just wished the pool was open but due to the epidemic, I understand.
Karen Miller
1 2 3 4 5
Sasha Sinishtaj and James were absolutely fantastic. Delivered the highest level of customer service during a stressful time. Several airlines had cancelled flights and the line of people wanting to check in was out the door - at 10:30 at night. Dealing with fatigued and frustrated travelers, Sasha and James maintained friendly smiles and the highest level of professionalism. In this day and age, where customer service is lacking every where, Sasha and James' approach to the crisis situation was so positive, they did well in representing the Hilton brand. You should be proud and they deserve recognition for their professionalism. It was a great experience.
Jamie Goddard
1 2 3 4 5
Clean rooms. The rooms beds were great. It smelled so good. Great staff. Hats off to the girl that deals with breakfast. I have nothing bad to say about this place. We will be coming back to stay. Thank you for a great stay.
Dude Man
1 2 3 4 5
Location was great and room was decent, biggest problem was not being advised that there was no running got water or potable water until I arrived and had paid for my reservation. But i had no choice. I was allowed to cancel my reservation so the receptionist was very helpful. Not their fault I was not advised. This was strictly the rewards operator in the philippines that did my reservation.
Alecia Williams
1 2 3 4 5
In the midst of a winter storm in Houston of all places, the front desk staff showed extreme poise and professionalism with intermittent power outages. This meant no key cards, no elevator, so you had to be walked to room. The front desk calls were constantly ringing with questions regarding the power and water as well as alerting everyone there was no availability. The storm also made it difficult for staff to come in, so rooms were slow to be cleaned. Again, the staff kept their composure. Was impressed.
Amy White
1 2 3 4 5
I chose this hotel because it was close to the airport and our offices and I am glad I did. The hotel was clean and comfortable; the staff was very accommodating, even letting our team hang out in the large room near the check-in desk to meet and work all day Wednesday. Our breakfasts were very tasty. I would definitely stay here again if the need ever arises and will definitely recommend to others.
Nalani Wicke
1 2 3 4 5
Mark at the front desk working the night shift gave exceptional service! We were very tired arriving after 1am after a hotel debacle at another nearby hotel and Mark quickly and efficiently took care of us. Wonderful employee with a great attitude.
Randy Prouty
1 2 3 4 5
Nice clean Hilton standard. Only complaint would be when the air freight planes take off they shake the bldg. Expected since it is next to airport, but hoped it would be a little more sound proof. Otherwise great location and staff.
Christy Mattas
1 2 3 4 5
We had a terrible day at the Houston airport and ended up having to stay the night here. We were not happy when we arrived, but the front desk was so nice, helpful, and empathized with our situation. There were about 30 other people in the same boat as us. It was a bad airport day. The front desk at the hotel was packed, but the representatives at the front desk had smiles on their faces and provided great customer service. Sasha Sinishtaj was the Manager on duty and she was so great! Her personality was contagious and she made me feel better without even now it. Thanks for a great stay and even better service.
Hammer Bookkeeping
1 2 3 4 5
Pleasantly surprised by the level of service this hotel provided. Clean, newly renovated and exceptional customer service from Will C. Would stay here again.
Tina Richard
1 2 3 4 5
It was really nice. Rooms are spacious and clean. They accommodated us because of mechanical issues through united and they were prepared for us
Shakeviyon Williams
1 2 3 4 5
Firstly we don’t visit Houston because of the zoning but this place was great . Glad I didn’t listen at the reviews about the planes they weren’t bad . As my little one enjoyed seeing them fly over . The staff was great night and day shift they were there to serve our every need . My husband had a bad tooth ache and they helped in that area . It didn’t feel like we were in a hotel at all . Great location for food about a 9 min drive to more restaurants which wasn’t bad . The location is safe . And this place was clean I was so happy to see that I’m a stickler for clean places because I have a toddler . Thank y’all so much for helping with my sometimes traveling anxiety. We would definitely stay again when in the area . Kudos to an awesome staff . The bright skinned lady the tall dark skinned guy were awesome . I didn’t spend much time upfront by my husband did and shared all the great details 😊
Danielle McCormick
1 2 3 4 5
I don’t typically leave too many reviews but the folks here are the most patient, caring, hospitable, loving…did I say patient lol…super freakin patient and just lovely souls. They systematically dealt with so many of us that were displaced by the United Airlines Max-900 fleet groundings. They greeted each exhausted grumpy traveler with kindness and compassion and renewed energy with each passing person. That certainly is no easy feat given that we filled their hotel from early evening to very late into the night. The next morning at breakfast, they made sure we got everything we needed to start the day, could use our vouchers and had a hot meal. In the midst of crazy travel and a comedy of issues, errors and inconveniences, the people here are rock solid and offering some respite in the storm. Thank you.
Gerald Coon
1 2 3 4 5
I want to give feedback as warning to other travelers and in hopes Hilton will address. Pool appears to be cleaned and was wonderful…after we had to ask them to remove the chain and the doors to get back into the building didn’t work. The shuttle was full of surprises. Leaving airport we learned after we had waited for 30 minutes in the Texas heat they expect us to call and request a shuttle. Oof. Ok. Then on departing back to the airport the driver surprised us with “we don’t go to terminal D…and eventually was persuaded to take us to our actual terminal “ fix these things and it would have been perfect.
Local reviewer
1 2 3 4 5
Outstandingly clean and quiet. Helpful front desk. Had a voucher from United and really didn’t disappoint. They have free shuttle services every 30 mim from 4 am till midnight. Pool and fitness center.Spacious room with coffee machine, fridge, microwave and big TV, Iron. Bed sheets were so clean. Bathroom was spotless.
Carrie O'Connor
1 2 3 4 5
I stayed one night on a United voucher due to flight delay. No complaints! Everything was smooth, the room comfortable, amenities very accessible. I only wish I'd had a little more time to enjoy the comfortable bed!

The hotel has a restaurant but I opted to eat next door at The Hot Biscuit and it was delicious!



My only complaint is that in the morning they only run one shuttle for 14 people. The 6am and 6:30am shuttles were full and had to leave several people behind, without any real system of determining who could go first. I saw people who'd been waiting for half an hour get left behind and have to take a taxi. There is a second van at the hotel, but they don't use it in the mornings. I think that it's critical to help people get to the airport on time!
Jeff Rader
1 2 3 4 5
We had a meeting there. The team was incredibly accommodating. The meeting room was set up perfectly and the buffet lunch was excellent. Great team! Thank you so much. Will not hesitate to have future meetings there.
Rob Smith (efeezyismeezy)
1 2 3 4 5
Decent property. Just on the older side. Not as updated and modern as I’d prefer. Pretty clean, though.
QPW Kids
1 2 3 4 5
Jose the manager, Will Campbell, Cristina and the kitchen staff were awesome. The hotel was clean and adequate amenities available. If purchasing through a 3rd party like Travelocity, make sure you include the breakfast buffet(extra charge) but, soooo worth it.
Kevin Dale
1 2 3 4 5
Had a great stay - was not planning to stay in Houston but was forced to find lodging due to a United Airlines flight delay and missing my connecting flight.



The team at the Hilton Garden in was fantastic handling the large number of customers due the number of missed flights that day.
Shannon Cobb
1 2 3 4 5
I had the pleasure of staying here for one night on a United voucher as I missed my connections back home and I’m so glad I did. The whole experience turned what would ordinarily be a very frustrating ordeal into a pleasant experience for me. From getting picked up promptly at the airport to booking my room, the experience was seamless. Nick the van driver was very knowledgeable and personable and James at the front desk was wonderful. He made a point to call guests by their first names and went above and beyond for all of us to make sure we were well taken care of. The food at the restaurant was great and the service was very prompt. I cannot say enough kind words about the condition of the room itself. It was immaculate. They have thought of all of the little details that make a lasting positive impact on the guest. I really appreciated the beautifully folded towels and even the way the cleaning staff decoratively displayed the tissues and folded the toilet paper on the ends. It’s the attention to the fine details that really take this experience to the next level.

Thank you Hilton Garden Inn for an all around great stay!
Asad Khan
1 2 3 4 5
I love Hilton... This establishment is super clean and deals with travelers like myself... Rooms are clean, staff is polite and willing to help... Parking is absolutely no issue... Very close to the airport and they do drop you off to airport...



Nice little bar area... Due to Covid, very strict protocols... Over all, I find the Hilton Garden Inn brand better the other...



I have stayed at this establishment a few times and enjoy coming back... (Its always for work)...
Brittany Estrada
1 2 3 4 5
We didn't book a hotel stay here but we did park and shuttle to the airport. The front desk man was very friendly and then we was the one that took us to the airport. It was a very nice hotel inside and would definitely park here again maybe even stay next time.
Caesar Augustus
1 2 3 4 5
Our flight home was cancelled and wasn't sure what we would do.

Was able to quickly book a room at a rate that didn't break the bank. There was transportation from the airport provided by the hotel and transportation the next morning at 4:30 AM back to the airport.

The staff, food, and transportation was great. Couldn't have asked for more.
Tyler Johnson
1 2 3 4 5
Came on a business trip and was greeted by very friendly staff at the front desk who promptly got our group checked in. We were offered some waters and were updated on some changes that’ve been made for COVID. Breakfast is no longer being served daily in the lobby but can be purchased individually for $8.99 and housekeeping must be requested (to reduce unnecessary interactions for safety).



The room, bathroom, and shower were all immaculate when I arrived, though the mattress definitely leaves something to be desired. It was not exactly what you’d call plush but I also didn’t wake up with any back pain so that’s a plus I guess.
Kimberly Hallgren
1 2 3 4 5
Staff helpful, no hot water because of storm, paid extra for room with free snacks and beverages but they didn't have anything cause of storm.
tgalintx
1 2 3 4 5
The hotel is quiet, clean and comfortable. Staff are friendly and accommodating. Bed was unusually hard (room 114) and shuttle driver was hostile. Expected some kind of breakfast, even grab and go muffins and fruit but nothing was offered as part of the stay.
Ayanna Hutchinson
1 2 3 4 5
We had a nice stay on our very long layover. Very close to the airport, friendly staff went above and beyond to resolve the mix up in our reservation and were very accommodating, most importantly the room was clean. I would stay again.
Sundra Deleon
1 2 3 4 5
James and the older gentlemen that helped me last night were very kind and professional. I was able to get some snacks and head back to my room to get my rest in a timely manner. Bed was relaxing, quiet night and water pressure was almost perfect. I'd definitely come again to visit this hotel.
Matthew Geiger
1 2 3 4 5
Arrived/stayed here for 12 nights/days for work reasons and had a comfortable stay. Couldnt complain at all. The staff were friendly and polite as can be. Not one complaint can be given. Just wished the pool was open but due to the epidemic, I understand.
Jeff Nave
1 2 3 4 5
We hosted a business meeting there with

40 people and 10 sleeping rooms.

So convenient to the airport!

Extraordinaire manager Emily Ott was so accommodating. The entire staff was focused and caring. The rooms turned out great and the buffet lunch was

raved about.

Excellent day and excellent hotel!
eric weber
1 2 3 4 5
Travelling through IAH? READ THIS. This particular Hilton Garden hotel is the same as all the others, nothing overly special about it except for one thing. The Staff were some of the most helpful and friendly professionals I have ever encountered. The George Bush International Airport is undergoing construction of a new building which causes SIGNIFIGANT traffic delays at Terminal C. The airport SHUTTLE signs will lead you to terminal C. Do NOT follow the shuttle signs to terminal C. THIS hotel's shuttle service will go out of their way to pick you up at any terminal and get you to the hotel with minimal delays. If you go to terminal C, you can expect to wait for the shuttle 20-30 minutes, and spend another 20-30 minutes trying to leave. James, at the front desk will greet you with a smile and is just super courteous and knowledgeable of the area. The Staff will do right by you. If you travel to Houston, and want to stay here, the rooms are very clean and recently renovated. I would advise you to call the hotel first though, let them know you are coming, and ask which is the best terminal to get picked up at.
Yuxin Chen
1 2 3 4 5
This is the best Hampton Inn have ever been to. Every person is so friendly and helpful. Room is so clean and well decorated!
SB
1 2 3 4 5
Front desk check in was great. place was clean for the most part, food and drinks had been left in the fridge from prior guests .

The AC unit was on it's last legs and kept us up a good part of the nite.
Coco L
1 2 3 4 5
We had to leave our other hotel because of some issues, and they had no problems with us doing the booking on an app that same night. We also arrived at like 1am and they had no issues with this. The only problem is that because of the city they shut off the water during the night (which we know it's not their problem) but once they had the service back on there was no hot water. They did mention that someone would come and fix it but it was going to be at a time after we checked out.
Kevin Olvera
1 2 3 4 5
Hot water didn’t work the first day there but the following morning it was working fine, other then that the hotel staff was friendly, hotel/room was clean and the experience overall was pleasant.
Steven Clarke
1 2 3 4 5
United put me up here overnight. The dinner, cesar salad with salmon was excellent. Perfectly seasoned and cooked. The room was very comfortable and clean. The airport shuttle was prompt, and great coffee waiting for me in the lobby and away I went to the airport!
No Kim
1 2 3 4 5
It's a great place to park your car here when you travel. They have shuttle bus take to the airport and when you come back. Its cheap to book online. The staffs are friendly and the place are clean. Next time, I will do the same.
Michael McGovern
1 2 3 4 5
This hotel is everything it's supposed to be. The people are friendly, rooms are clean, beds are comfortable. The lady serving at breakfast was amazing. The only drawback is being right next to the interstate but that's where they all are mostly anyway. Great hotel!
Anthony Larenzo Porter
1 2 3 4 5
My first time staying at this hotel. I found the staff to be nice and professional. I did eat at the restaurant. I had the salmon, rice and replaced my vegetables with fries. My waitress was nice. The food was good however, the fish was burnt but I was hungry and ate it anyway. All was fine just forgot to take a pic of my food. I did take pics of the room. Nice, clean, cozy and comfortable.
C Pérez
1 2 3 4 5
Another great Hilton property. I stayed one night for a next day flight. The hotel shuttle was very handy, the nightly rate of $120 not too bad. There is a restaurant that is a bit expensive for what you get. Staff was friendly and helpful. Recommended.
Sam Aaron Kag
1 2 3 4 5
Thanks for being super hospitable to me and my crew. From the moment we walked in you guys were very welcoming. Also your van driver was kind too. Just overall great service, thanks for taking care of us in the best way possible during these COVID times.
Saad Khan
1 2 3 4 5
Hotel was good and appeared near and clean. The room had bed bugs and it appears the staff was aware of it. They quickly moved us to another room. We had to clean out the room ourselves and hopefully didn’t bring any bed bugs back home with us.



Staff was cordial and friendly.
Dina Colindres
1 2 3 4 5
Very clean, personal were very helpful, polite and friendly. Food was great. Sasha did an amazing job. Laura at the restaurant area made it so easy to order and quick service.
Valu Quest (Valuquest)
1 2 3 4 5
Good service. Didn't stay here, just used their parking and airport shuttle service. It was quick and efficient.
Bubba Grainger
1 2 3 4 5
This place and their staff is absolutely amazing. Emily, Will, James and Brandon were so awesome. They really made me feel at home. The rest of the staff is also amazing. Very clean rooms and much more to make me feel at home.
lola showgirl
1 2 3 4 5
Our stay this past Sunday through yesterday sadly was to attend the funeral services, Monday & Tuesday, of my husband's father.

My mom was able to call Friday & get a reservation for 2 rooms with the hopes of those rooms being adjoining as well as one of the rooms being a handicap accessible room with bathtub. Upon arrival Alex handled our room needs like a pro.

We want to give a huge Thank you & kudos to Alex & Will. Both of these incredible compassionate as well as accommodating front desk specialist did everything to make our stay less stressful as well as made us feel at home.

They both made every effort to make sure they were going to take care of our family through this difficult time while we were staying at now what we call "our Hilton Home."

Thank you Alex & Will for going above & beyond the call, your customer service made us feel like family & being so empathetic to our needs every step of the way...from check in to check out.

These 2 people are not just employees, they both showed us what customer service truly means & made a very sorrowful visit not sad or difficult in any way. Will & Alex Thank you from the bottom of our hearts for your support of our family through grieving.

Hilton is the place you want to stay at. Period.
Dennis M
1 2 3 4 5
Had to do a stay over due to delayed flight. Staff was great getting us all checked in. Room was nice and a comfortable bed. The restaurant was supportive with all of us coming in so late. Nancy was a great server/bartender! Great Job!!
Marina Rios
1 2 3 4 5
Super nice dining area and staff! The girl last night was a total sweetheart, great conversation! Room was nice and cool, clean when I got in.
Michael St. Denis
1 2 3 4 5
Had to stay here because I missed a flight at Houston. The guy at the front desk I believe his name was James. Was absolutely very nice. Even though there was a long line. He was patient to talk to everybody and got everything done very efficiently. The rooms are standard for a Hilton garden inn and there's construction in the lobby but they did a lot to accommodate. Everybody couldn't keeping the bar in the food up late since people were coming in late for missed flights. Right in the flight path of the airport. So if you're on a top floor, it is a bit noisy. No restaurants that you could walk to really close nearby.
CHERRY GOMEZ
1 2 3 4 5
Everything looks great food great pool and other things to do.. calm peaceful
Todd Brooks
1 2 3 4 5
Great hotel in Houston near the airport. Very clean and awesome showers. The staff is so friendly and James at the front desk provides an excellent customer experience. He was very knowledgeable about the area and gave us a great dinner suggestion. Love IT
Azeria Burch
1 2 3 4 5
After a long exhausting day, I ended up in Houston. The staff were very friendly and prompt. My room was very clean. Although it was only for a night before my next flight. I had a great night sleep!
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