Hilton Garden Inn Houston/Bush (IAH)

Hilton Garden Inn Houston/Bush (IAH)

$19.38 / day
1 2 3 4 5
Good
2.9 miles from IAH
15400 John F Kennedy Blvd, Houston, TX, Houston, TX, US

Overview

4
Located minutes away from George Bush Intercontinental Airport. Free shuttle service to and from airport included with online purchase. No extra charges for full-size vans, pick-trucks and large SUV's. No room reservations needed.

Hilton Garden Shuttles run from 4:30 AM to 10:00 PM

Please allow enough time to process your booking at location. Check in upon arrival. 
Do not leave valuables in the car, the hotel is not liable for any damage/theft.

Airlines suggest arriving at airport 2 hours preflight; be sure to arrive at parking location well before this 2 hour window. 
Address
15400 John F Kennedy Blvd, Houston, TX, Houston, TX, US
Google Map

Amenities

Google Reviews

4
Good
1 2 3 4 5
(Based on 1092 reviews)
Matthew Geiger
1 2 3 4 5
Arrived/stayed here for 12 nights/days for work reasons and had a comfortable stay. Couldnt complain at all. The staff were friendly and polite as can be. Not one complaint can be given. Just wished the pool was open but due to the epidemic, I understand.
John Webb
1 2 3 4 5
Great place to stay!!!! Was in Houston area for business and stayed here. Everything from checking in to happy hour to dinner was outstanding. Have not had this service for some time.



Shout out to Will for the best wings I have had in a long time and to Laura for those cold ones!!!!



Highly recommended:)
Maureen Gleason
1 2 3 4 5
Will made our stay wonderful after a stressful day of traveling. He was incredibly kind and hardworking. Sparked great conversation and went the extra mile in every way possibly for us and other hotel guests. It was especially eye opening to see him sanitizing every room key and counter surface. I pray he is well appreciated at the Hilton because no matter where he works he will excel over all employees because of his work ethic, kindness and caring personalities. If we are ever back in Houston we will stay here!
Yuxin Chen
1 2 3 4 5
This is the best Hampton Inn have ever been to. Every person is so friendly and helpful. Room is so clean and well decorated!
hector stegman
1 2 3 4 5
Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking any resort. They compare countless hotel sites and usually will have rooms much cheaper compared to others! Thank me later! This resort is one of the most well known in this area. I've been staying here for a very long time. If you decide to stay here you won't regret it.



Arrived/stayed here for 12 nights/days for work reasons and had a comfortable stay. Couldnt complain at all. The staff were friendly and polite as can be. Not one complaint can be given. Just wished the pool was open but due to the epidemic, I understand.
SB
1 2 3 4 5
Front desk check in was great. place was clean for the most part, food and drinks had been left in the fridge from prior guests .

The AC unit was on it's last legs and kept us up a good part of the nite.
Dude Man
1 2 3 4 5
Location was great and room was decent, biggest problem was not being advised that there was no running got water or potable water until I arrived and had paid for my reservation. But i had no choice. I was allowed to cancel my reservation so the receptionist was very helpful. Not their fault I was not advised. This was strictly the rewards operator in the philippines that did my reservation.
Kevin Olvera
1 2 3 4 5
Hot water didn’t work the first day there but the following morning it was working fine, other then that the hotel staff was friendly, hotel/room was clean and the experience overall was pleasant.
Steven Clarke
1 2 3 4 5
United put me up here overnight. The dinner, cesar salad with salmon was excellent. Perfectly seasoned and cooked. The room was very comfortable and clean. The airport shuttle was prompt, and great coffee waiting for me in the lobby and away I went to the airport!
Alecia Williams
1 2 3 4 5
In the midst of a winter storm in Houston of all places, the front desk staff showed extreme poise and professionalism with intermittent power outages. This meant no key cards, no elevator, so you had to be walked to room. The front desk calls were constantly ringing with questions regarding the power and water as well as alerting everyone there was no availability. The storm also made it difficult for staff to come in, so rooms were slow to be cleaned. Again, the staff kept their composure. Was impressed.
Nalani Wicke
1 2 3 4 5
Mark at the front desk working the night shift gave exceptional service! We were very tired arriving after 1am after a hotel debacle at another nearby hotel and Mark quickly and efficiently took care of us. Wonderful employee with a great attitude.
Randy Prouty
1 2 3 4 5
Nice clean Hilton standard. Only complaint would be when the air freight planes take off they shake the bldg. Expected since it is next to airport, but hoped it would be a little more sound proof. Otherwise great location and staff.
Christy Mattas
1 2 3 4 5
We had a terrible day at the Houston airport and ended up having to stay the night here. We were not happy when we arrived, but the front desk was so nice, helpful, and empathized with our situation. There were about 30 other people in the same boat as us. It was a bad airport day. The front desk at the hotel was packed, but the representatives at the front desk had smiles on their faces and provided great customer service. Sasha Sinishtaj was the Manager on duty and she was so great! Her personality was contagious and she made me feel better without even now it. Thanks for a great stay and even better service.
Hammer Bookkeeping
1 2 3 4 5
Pleasantly surprised by the level of service this hotel provided. Clean, newly renovated and exceptional customer service from Will C. Would stay here again.
No Kim
1 2 3 4 5
It's a great place to park your car here when you travel. They have shuttle bus take to the airport and when you come back. Its cheap to book online. The staffs are friendly and the place are clean. Next time, I will do the same.
Tina Richard
1 2 3 4 5
It was really nice. Rooms are spacious and clean. They accommodated us because of mechanical issues through united and they were prepared for us
Rob Smith (efeezyismeezy)
1 2 3 4 5
Decent property. Just on the older side. Not as updated and modern as I’d prefer. Pretty clean, though.
QPW Kids
1 2 3 4 5
Jose the manager, Will Campbell, Cristina and the kitchen staff were awesome. The hotel was clean and adequate amenities available. If purchasing through a 3rd party like Travelocity, make sure you include the breakfast buffet(extra charge) but, soooo worth it.
Sam Aaron Kag
1 2 3 4 5
Thanks for being super hospitable to me and my crew. From the moment we walked in you guys were very welcoming. Also your van driver was kind too. Just overall great service, thanks for taking care of us in the best way possible during these COVID times.
Saad Khan
1 2 3 4 5
Hotel was good and appeared near and clean. The room had bed bugs and it appears the staff was aware of it. They quickly moved us to another room. We had to clean out the room ourselves and hopefully didn’t bring any bed bugs back home with us.



Staff was cordial and friendly.
Dina Colindres
1 2 3 4 5
Very clean, personal were very helpful, polite and friendly. Food was great. Sasha did an amazing job. Laura at the restaurant area made it so easy to order and quick service.
Valu Quest (Valuquest)
1 2 3 4 5
Good service. Didn't stay here, just used their parking and airport shuttle service. It was quick and efficient.
lola showgirl
1 2 3 4 5
Our stay this past Sunday through yesterday sadly was to attend the funeral services, Monday & Tuesday, of my husband's father.

My mom was able to call Friday & get a reservation for 2 rooms with the hopes of those rooms being adjoining as well as one of the rooms being a handicap accessible room with bathtub. Upon arrival Alex handled our room needs like a pro.

We want to give a huge Thank you & kudos to Alex & Will. Both of these incredible compassionate as well as accommodating front desk specialist did everything to make our stay less stressful as well as made us feel at home.

They both made every effort to make sure they were going to take care of our family through this difficult time while we were staying at now what we call "our Hilton Home."

Thank you Alex & Will for going above & beyond the call, your customer service made us feel like family & being so empathetic to our needs every step of the way...from check in to check out.

These 2 people are not just employees, they both showed us what customer service truly means & made a very sorrowful visit not sad or difficult in any way. Will & Alex Thank you from the bottom of our hearts for your support of our family through grieving.

Hilton is the place you want to stay at. Period.
Kevin Dale
1 2 3 4 5
Had a great stay - was not planning to stay in Houston but was forced to find lodging due to a United Airlines flight delay and missing my connecting flight.



The team at the Hilton Garden in was fantastic handling the large number of customers due the number of missed flights that day.
Asad Khan
1 2 3 4 5
I love Hilton... This establishment is super clean and deals with travelers like myself... Rooms are clean, staff is polite and willing to help... Parking is absolutely no issue... Very close to the airport and they do drop you off to airport...



Nice little bar area... Due to Covid, very strict protocols... Over all, I find the Hilton Garden Inn brand better the other...



I have stayed at this establishment a few times and enjoy coming back... (Its always for work)...
Brittany Estrada
1 2 3 4 5
We didn't book a hotel stay here but we did park and shuttle to the airport. The front desk man was very friendly and then we was the one that took us to the airport. It was a very nice hotel inside and would definitely park here again maybe even stay next time.
Caesar Augustus
1 2 3 4 5
Our flight home was cancelled and wasn't sure what we would do.

Was able to quickly book a room at a rate that didn't break the bank. There was transportation from the airport provided by the hotel and transportation the next morning at 4:30 AM back to the airport.

The staff, food, and transportation was great. Couldn't have asked for more.
Marina Rios
1 2 3 4 5
Super nice dining area and staff! The girl last night was a total sweetheart, great conversation! Room was nice and cool, clean when I got in.
Tyler Johnson
1 2 3 4 5
Came on a business trip and was greeted by very friendly staff at the front desk who promptly got our group checked in. We were offered some waters and were updated on some changes that’ve been made for COVID. Breakfast is no longer being served daily in the lobby but can be purchased individually for $8.99 and housekeeping must be requested (to reduce unnecessary interactions for safety).



The room, bathroom, and shower were all immaculate when I arrived, though the mattress definitely leaves something to be desired. It was not exactly what you’d call plush but I also didn’t wake up with any back pain so that’s a plus I guess.
Kimberly Hallgren
1 2 3 4 5
Staff helpful, no hot water because of storm, paid extra for room with free snacks and beverages but they didn't have anything cause of storm.
tgalintx
1 2 3 4 5
The hotel is quiet, clean and comfortable. Staff are friendly and accommodating. Bed was unusually hard (room 114) and shuttle driver was hostile. Expected some kind of breakfast, even grab and go muffins and fruit but nothing was offered as part of the stay.
CHERRY GOMEZ
1 2 3 4 5
Everything looks great food great pool and other things to do.. calm peaceful
Azeria Burch
1 2 3 4 5
After a long exhausting day, I ended up in Houston. The staff were very friendly and prompt. My room was very clean. Although it was only for a night before my next flight. I had a great night sleep!
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