The only good thing I can say about this place was that the service staff was friendly. The bathroom was filthy! Me nor my kids felt comfortable walking barefoot in the room because the floor was so dirty. The tub had obvious dirt stains. We saw a roach crawling over our bed board.
In addition, it didn’t feel safe. There weren’t any blinds under the curtain. My son advised me that a man strange man Was looking into our room with his hands and faced pressed into the glass while my daughter and I were sleep and he ran up and closed the curtain. He said the man didn’t have a cart or any service clothes on. The rooms are outside, motel style and you must actually travel outside to get ice or to access the vending machines. This incredibly uncomfortable. I only rented here b/c I traveled to escape the hurricane and Atlanta hotels were 93% booked due to Pride weekend, Labor Day and another large festival.
There was no iron, no fridge and no microwave. There was however, a dresser with a missing drawer.
Our bathroom was infested with roaches. The hot water was out. The floor was absolutely filthy. It wasn't mopped in a very long time. I ended up sleeping in my car because of the fear of the bugs.i wish I could give zero stars. But, the staff was very nice I guess.
I gave three stars only due to the staff whom were very helpful. With that being said, the building and rooms are dated with the bathrooms needing a complete overhaul and renovation. The shower/tub was peaking, the toilet’s water pressure was extremely low and sometimes barely flushed, bathroom smelled like mildew with clear water damage, and the a/c did not greatly keep the room cool. Unfortunately, all of what I listed is completely maintenance and do not fall under the jurisdiction of the staff who were there to offer any assistance they could render.
Front desk personal were nice and it has a nice lobby other than that....RUN! If you can afford it, go somewhere else not in that area. Seriously, go somewhere else if you have the means to do so. The "only" thing renovated and nice was the lobby. The room, still pondering why the entire floor was sticky. No towels , no microwave , no refrigerator, and ac unit was struggling. Fingerprints on the door, tub was dirty, sink area was nice but everything else --It's just grimy. Stayed one night checked out the next day. Went somewhere else.
the staff has been really great in my interactions with them. it has been really good.. my stay here was longer then I expected. but they where accommodating... one of my reservation was some how not done correctly when I paid for my room. but Mika the lead i believe on duty. made sure she corrected it for me. now I am able to rest and relax .I thank her for the dedication to the her guest