I recently had the opportunity to visit the Quality Inn in Union City, GA for the first time, and I must say that my experience there was amazing. The manager, Raj, impressed me the most with his exceptional service. He went out of his way to ensure that everything was perfect for me during my stay. His compassionate and kind nature was evident in the way he addressed any concerns I had, and he made sure they were resolved immediately. I could tell that he genuinely cared about my satisfaction and well-being, which was very reassuring. I highly recommend seeking out Raj if you ever need assistance or have any concerns while staying at this hotel. He is one of the most helpful and caring individuals I have ever met, and I am confident that he will do whatever it takes to make sure your experience is a positive one. Thanks to Raj, I now frequently stay at this hotel.
I stay here every time I come through Atlanta during my transition into my apt , I love this hotel friendly staff , indoor pool and daily housekeeping services , definitely recommend for anybody coming through on vacation or staying for extended period
Jennifer, the manager, is truly an exceptional person. I left a package at the hotel and she communicated with me continuously and ensured that my package was delivered to me even though there were many obstacles along the way.
Stayed there for a few days recently while visiting Atlanta. Very convenient to airport. Quiet, clean and comfortable. No hookers and druggies. Excellent location with plenty of food and shopping options. Literally every fast food restaurant you can think of is within walking distance. Also Kroger, Walmart, Big lots and Dollar tree. Highly recommend and would stay there again. Only negative comment would be the fitness center was not in good shape so don't count on getting a workout. Otherwise excellent value for the price.
Nice hotel, a few food places in walking distance
This one is a little farther from the airport, but they do offer an EZ shuttle. The neighborhood is quiet, rooms are refreshed and remodeled. There's McDonald's and Zaxby's across the street. Easy to walk to for a quick bite in your room.
Amazing clean hotel. Great location. The best in union city.
Front desk agent Sky is doing an amazing job! Her customer skills are awesome!! This is someone you want to keep at your hotel! thank you again for your assistance!!
The front desk agent Sky was very kind and helpful. She assisted me in a timely manner and was very polite and patient. She deserves a raise.
It's been a meangful and educational experience so far and it is still the beginning of very significant relationship
Personally this hotel is a perfect fit as far as simple goes. Location wise within its local area is great. It’s off in its own little space right off a highway exit but traffic is little to none turning down its road. From the front desk to the cleaning crew everyone makes it easy for you in wanting to check in and we’re actually very attentive if ever needed. I primarily dealt with front desk Breakfast is nothing major but is still very good, especially the waffle maker. Any concerns I had were taken care of literally at moments notice or not to long after. Guest pool and hot tub included during your stay here as well. Special thanks to Miss Priya, thank you and the staff again for making my party’s and my own stay a success!
Very clean, Staff is nice. Great time staying here! Good area alot of stores and food spots close by.
Check in was great. Room was nice and clean. The hairdryer didn't work so i had to leave with a wet head. The front desk guy didn't seem to care when i told him the dryer was broken.
Upon checking in, Raj was most helpful and informative, everything was smooth sailing right into our room where the cleanliness is top notch. We used the laundry facilities and had no problems at all. This is a quiet, safe place to pull over and get some rest. 5 stars, would recommend!
I enjoy my stay at this hotel. The room was very clean and as well as the pool area. The General Manager Ms. Jennifer Williams was very helpful and courteous when I had trouble with my reservation booked through Choice Hotels.com. When visiting Georgia I will stay at this hotel.
The rooms were very clean and the bed were very comfortable. The ladies at the front desk are awesome great customer service all of the staff have great personalities and attitude I loved it and I will be back soon
The service at this hotel is excellent you have to visit this hotel how Latcha boy Jay at the front desk I’ll take care of all of your hotels need this place rocks
I would definitely recommend this hotel to anyone. It was clean and the breakfast was good. The staffs are friendly and very accommodating.
Nice pool and thank you very much for having the hot tub open even if the jets were not working
This was a very pleasant stay. The staff was so very nice and helpful, the room was clean and quiet and the indoor pool and hot tub were the best. There was plenty of parking and onsite laundry and daily towels. It's right off the interstate and located next to everything but surprisingly peaceful and felt very safe. Would definitely stay again.
Good in a pinch. The shuttle is super helpful and the staff was friendly. Clean rooms and easy in and out.
I love this hotel. The hot jacuzzi. Accommodating staff. Had a good stay.
Upon arriving, we had already reserved and paid for our room. My room was wonderful! Clean, fully supplied, and comfortable. I had no trouble paying our deposit or retrieving it back. Initially, after our flight, it was getting late, so I looked up restaurants in the area. This hotel is centrally close to everything!
As for the hotel staff, one lady in the front doing the early morning shift must live at the hotel because she came out to work the front desk twice in pajamas. The overnight front desk worker, Carlton, was exceptional! Not one time did I see or catch him asleep. He had breakfast out timely and tended to the phone calls from the guests. The cleaning staff were not prying or bugging. They knocked twice to see if we needed anything while making their rounds, helped where needed, and didn't go into our room or stuff like some cleaning people do. I stayed for two nights from Saturday through Monday. When we went for the elevator, it reaked smoke! I was nervous at first because lots of reviews stated that people weren't getting back their deposits, but it's clear people were smoking in their rooms. Once inside my room, it was nice. They have TV that lets you sign into your own app profiles and watch what you'd like. My toddler was ill after our flight, so I had to hand wash the sheets and strip one of the beds, but it paid to leave the room sanitized and organized. I got my deposit back! I also left a thank you note and a $20 tip for the cleaning staff in advance. I hope they got it! Anyhow, breakfast is average, and there were not three hot items out the day we went for breakfast. The eggs weren't presented as an option. The pool is inside the building, but we didn't get to use it during our stay. Whoever the management is did me a justice! I left my contacts and facial creams/cleansers in my room for literally hours...checked out...called and picked up same day! They will forever be my best hotel stay in history! I will stay again when we visit the area.
Great experience, I don't think this hotel gets enough recognition. It may not be as fancy as a lot of the hotels that I have stayed in, it was close to Atlanta Georgia. We were able to see family, the price was great. The staff was super helpful, our room was cleaned daily. Thae pool and jacuzzi was fabulous. The hotel breakfast was a great variety of hot and cold, even though it was the same thing daily. I LOVED the coffee. Parking was great.
Breakfast was not being served. The orange juice etc all tasted like water. Coffee in lobby was just hot water only and in the am. It was the same.
Got in late from the airport, gave us a discounted rate because it was so late. Room was clean, water hot and breakfast was good. Jennifer is absolutely awesome, she didn't treat my daughter and I as strangers, she made us feel like family, she's so friendly, pleasant, funny and all around amazing person. If ever we need to stay around the airport again we are staying here. Thank you.
Now, I had the opportunity to visit some Quality Inns during my lifetime. This Quality inn here in Union City was awesome. The staff was extra friendly and the room service was superb. My room was neat, tidy and so fresh and clean. I will revisit here real soon. If your looking for a clean, fresh environment with great sleeping beds. Do not pass this place up. Do drop in!!!
I REALLY enjoyed our visit! We came from out of town not too far away and we will be back for the holidays and I HAVE to stay here! Raj, the manager is very kind and thoughtful! Devi is really nice too because she made sure what we always had clean towels, lol! The breakfast is hot and ready!! We didn’t get to get in the jacuzzi, BUT we will once we return! Thank you again, Raj & Quality Inn!
ALL AROUND AWESOME. VERY QUIET, THE ELEVATOR WORK AND IS CLEAN. ROOM WAS VERY CLEA AND MAINTAINED. BIG FLAT SCREEN TV WITH LOT'S OF CHANNELS. Wi-Fi Worked Flawless.Would Definitely Stay Again.
This is my Go to Hotel every time I’m in town. The staff is friendly and my room is always in good shape for the price I pay. Most importantly I love the facts we can’t smoke inside. That’s a big plus for me. I highly recommend this hotel.
I love this hotel everything meets my standards and there all ways updating things for our stay thank u
Right now I am moving and during my search for a new home I have been staying at several different hotels in surrounding counties as well as here at this location in Union city and this by far has been one of very few if not the most cleanliest and accommodating hotels thus far. I have been here now for a few weeks and it’s the longest of all my stays at one hotel over the past few months during this transition period of mine. I felt welcomed from the moment I entered the lobby and I have been at peace and very comfortable in my king room. The place smells fresh the place looks newly renovated with up to date fixtures and modern furniture and all the amenities are perfect for staying on top of your productivity as well as relaxing and entertainment. It’s also walking distance to anything you may need, plenty restaurants retail and grocery stores. The most important thing to me has been the cleanliness and peacefulness and respectability!! This place definitely cares about their place of business and giving the customers what they pay for!
Very enjoyable visit. The staff was friendly and professional. They mad my stay an easy and comfortable one.
Mrs. Jennifer is always there to get me a room every week. Thanks
We had a wonderful experience here. The kids loved the pool. Not much for breakfast options, but what was there, was good. Our TV stopped working at one point so we called the front desk and they took care of it quickly. Very nice staff. And great for the price.
We stayed a whole week. Hotel is currently undergoing renovations but the staff did a great job of accommodating us. Pool and hot tub were very nice
Sky was very professional and dedicated to her job. Personally and customer service were very excellent. You have a great worker. She needs to be recognized for her service.
Sky hands down she is very professional I love her.. and house keeping keep my room clean the best room 310
Fantastic customer service, and very competitive rates. Like many others, I was put up by Delta after a long mechanical delay that resulted in a missed connection. While certainly not the nicest hotel I’ve stayed at, it’s also not the worst; the room was clean, had all the necessities, bed was clean, and has a few grocery and convenience stores nearby. They’re also in the process of a major remodeling.