Decent value for money BUT wi-fi does not work, room service has not cleaned under the couch in weeks or months, and they do so much park-and-fly that it is nearly impossible to find a place to park. Breakfast is missing many advertised items. On the bright side, saw no roaches and it was close to the Georgia Renn Fest
Hotel room appeared to be recently renovated not in bad condition with the exception of toilet being broken. We did not feel safe as there were non-registered guest roaming the property as well as individual walking hallway brandishing a semi automatic pistol with clear extended magazine. Brought it to attention of staff and was told they would bring it to the general manager. Hot tub appeared to be clean, clear and in good working order; swimming pool appeared to be dirty and full of murky water that almost gave the appearance of being green.
Parking was limited as hotel shuttle van was parked in handicap spot in order to afford more parking to guest. Cars were double parked outside of parking spaces in front of entrance.
It's been a meangful and educational experience so far and it is still the beginning of very significant relationship
The rooms were very clean and the bed were very comfortable. The ladies at the front desk are awesome great customer service all of the staff have great personalities and attitude I loved it and I will be back soon
DO NOT STAY HERE. Rooms are dirty, telephone doesn’t work, front desk is useless. Booked a room and the AC sounded like a grinder. Front deck told me to wait until the morning for management because they cannot give me an available room. Unacceptable. Elevator smells like stale cigarette smoke (even though they say non-smoking). Room was not clean. Thin walls. Do yourself a favor and stay somewhere else.
Amazing clean hotel. Great location. The best in union city.
There was splatter all over the walls. The bathroom door looked like the nasty hand grim one might find at a low quality gas station. The TV remote had food particles on it. The bathroom had a strong urine smell and yellowing in the corner of the bathroom floor. The card board they leave on the bed to tell you about all of the "clean quality" rooms they offer hade a dirty thumb print on it! Clear evidence that they didn't even vacuum.
There was splatter all over the walls. The bathroom door looked like the nasty hand grim one might find at a low quality gas station. The TV remote had food particles on it. The bathroom had a strong urine smell and yellowing in the corner of the bathroom floor. The card board they leave on the bed to tell you about all of the "clean quality" rooms they offer hade a dirty thumb print on it!
Needed too find a safe place to stay for a couple of days due to house fire. Red Cross provided funds to assist. The nightmare started when calling the reservation number. It was a person with a very heavy accent, which made it difficult to communicate. Upon arriving at hotel we were given handicap accessible room which was needed, however night front desk staff was rude and impatient. Bed and pillows very comfortable, bench in walk in show was hanging off of wall and I was afraid it would disconnect from wall. I have MS and get around I a mobile chair.
Hotel, not too bad and was out here because Delta airlines sucks.
The neighborhood...I would come to the hotel and just stay in it.
Now, I had the opportunity to visit some Quality Inns during my lifetime. This Quality inn here in Union City was awesome. The staff was extra friendly and the room service was superb. My room was neat, tidy and so fresh and clean. I will revisit here real soon. If your looking for a clean, fresh environment with great sleeping beds. Do not pass this place up. Do drop in!!!
ALL AROUND AWESOME. VERY QUIET, THE ELEVATOR WORK AND IS CLEAN. ROOM WAS VERY CLEA AND MAINTAINED. BIG FLAT SCREEN TV WITH LOT'S OF CHANNELS. Wi-Fi Worked Flawless.Would Definitely Stay Again.
Stayed there for a few days recently while visiting Atlanta. Very convenient to airport. Quiet, clean and comfortable. No hookers and druggies. Excellent location with plenty of food and shopping options. Literally every fast food restaurant you can think of is within walking distance. Also Kroger, Walmart, Big lots and Dollar tree. Highly recommend and would stay there again. Only negative comment would be the fitness center was not in good shape so don't count on getting a workout. Otherwise excellent value for the price.
The service at this hotel is excellent you have to visit this hotel how Latcha boy Jay at the front desk I’ll take care of all of your hotels need this place rocks
Pros: Staff was friendly, bed was comfortable and clean and the rooms are dark and quiet.
Cons: Rooms smelled off, air coming from unit smelled like cat pee which didn't help, amenities book was sticky, and carpet was damp. Rooms are definitely showing signs of age/wear, but overall in decent working order. "Hot breakfast" is non-existent due to COVID restrictions. Breakfast options were terrible (yogurt containers all had damage/dried out inside, waffle maker didn't fully cook waffles, juice machine was broken). Overall, stay was ok.
Jennifer, the manager, is truly an exceptional person. I left a package at the hotel and she communicated with me continuously and ensured that my package was delivered to me even though there were many obstacles along the way.
Nice hotel, a few food places in walking distance
I would definitely recommend this hotel to anyone. It was clean and the breakfast was good. The staffs are friendly and very accommodating.
I enjoy my stay at this hotel. The room was very clean and as well as the pool area. The General Manager Ms. Jennifer Williams was very helpful and courteous when I had trouble with my reservation booked through Choice Hotels.com. When visiting Georgia I will stay at this hotel.
Very enjoyable visit. The staff was friendly and professional. They mad my stay an easy and comfortable one.
Mrs. Jennifer is always there to get me a room every week. Thanks
A basic hotel it's okay nothing's fancy looks clean. A lot of places to eat around here except with the virus you have to have the car to get the food.
THEY ARE NOT SERVING HOT BREAKFAST RIGHT NOW!!! The room was okay, but the ice machine on my floor was broken. I specifically asked if they were serving breakfast like usual and they said yes. I come down in the morning to the front desk lady (dressed in regular clothes) greeting everyone with “GOOD MORNING, BREAKFAST IS REALLY REALLY CONTINENTAL Y’ALL😑 Basically I would’ve gone somewhere else had they told me that they couldn’t serve breakfast. I feel like they misled us to get our money.
The hotel had a VERY strong smell of marijuana throughout the building. Woke up after night #1 of what was supposed to be a 2 night stay to find several cars in the parking lot had their windows smashed in. We were advised upon check-in that the hotel had security at night - guess not. The hotel staff knew about the robberies but didn't say anything to the guests - we found out from another victim. The woman at the front desk tried for hours to reach the manager but she didn't pick up her phone and left the rest of the staff to deal with the problem. We ended up leaving a day early as we didn't feel safe there and are now having to fight to get our money back. So unprofessional. I cannot and would not recommend this hotel to anyone.
It was either sleep at the airport on a bench outside in cold weather, or take the airports voucher and go here for the night. After a nice warm shower, I was just thankful for a bed and a pillow to lay down on. Decent breakfast in the morning. Hotel stay and breakfast was all free so I'm not going to complain.
Got in late from the airport, gave us a discounted rate because it was so late. Room was clean, water hot and breakfast was good. Jennifer is absolutely awesome, she didn't treat my daughter and I as strangers, she made us feel like family, she's so friendly, pleasant, funny and all around amazing person. If ever we need to stay around the airport again we are staying here. Thank you.