Traveling internationally can be a daunting experience, but securing a reliable parking option at Hartsfield-Jackson can alleviate some of that stress. One of the standout choices for travelers is the off-airport parking service, which offers a range of convenient solutions tailored to meet the needs of international flyers.
Overview of Parking Services
This service is designed to provide a seamless parking experience, featuring valet options, covered parking, and frequent shuttle services to the terminals. With a commitment to customer satisfaction, this parking provider ensures that travelers can focus on their journey rather than their vehicle.
Parking Options Available
Parking Type
Description
Price Range
Valet Parking
Convenient drop-off service with covered parking for added protection.
$15 - $25 per day
Self-Parking
Cost-effective outdoor parking option for budget-conscious travelers.
$10 - $20 per day
Long-Term Parking
Ideal for extended trips, includes shuttle service to the terminal.
$8 - $15 per day
How to Make a Reservation
Securing a parking spot is straightforward and can be done online. Follow these simple steps:
Visit the official website of the parking service.
Choose your preferred parking type and enter your travel dates.
Fill out the reservation form with your details.
Receive a confirmation email with all necessary information.
By reserving in advance, you can ensure a smooth start to your travel experience.
Shuttle Services Overview
The shuttle service provided is complimentary and operates every 3-5 minutes, ensuring minimal wait times. The shuttles are equipped to assist with luggage, making it easier for travelers to manage their bags.
Additional Amenities
Included Services:
Luggage Assistance
Tire Inflation
Battery Jumpstart
For an additional fee, travelers can also access services such as car detailing and oil changes, enhancing the convenience of the parking experience.
Security Measures
Safety is paramount, and the facility is equipped with:
Fencing and outdoor lighting for visibility
CCTV surveillance for monitoring
On-site staff available 24/7 for assistance
These security features provide peace of mind while you travel.
Customer Feedback
Many travelers have shared their positive experiences with this parking service:
"The valet service is fantastic! It’s less expensive than airport parking, and the staff is always friendly and helpful."
"I appreciate the quick shuttle service. It makes getting to my flight so much easier!"
Conclusion
For those flying internationally from ATL, this parking service offers a reliable and convenient solution. With various options, easy online reservations, and excellent customer service, it’s an ideal choice for your next journey.
Contact Information
For more details or to make a reservation, visit the official website or contact their customer service at (404) 555-0199.
Nice facilities, reliable, easy to use. Most importantly, the staff is amazing. Always welcoming with a smile, friendly greeting and prompt & professional service. That truly makes a difference, particularly in the very early morning hours or at the end of an extremely long day. Special kudos to Kathryn who greeted me at the airport shuttle stop around 6pm last night. She's a star & you're fortunate to have her as one of the many faces of your company.
coreyjo channel
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Flawless! Very courteous and helpful workers. Easy as 123. PNF is clean and spacious from the parking lot to the shuttle bus. The driver was friendly, courteous and also prompt, we was at the airport before I knew it. Honestly I got there early preparing for any delays not the case at all, now I'm really early but better early than missing your flight. Update they did it again absolutely flawless service (a fine tuned machine).
Ann Frady
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Staff is always friendly, helpful and so nice every time I use your services. And I love not having to drive to the airport and get into the traffic around the airport. It's so convenient both before and after the flight to be dropped off and picked up right at the door! I will always recommend your service to friends, family and anyone who is flying out of the Atlanta airport.
Ronda Toole
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We have always had good experiences at Park 'N Fly Plus as we are frequent flyers. Unfortunately, this time we returned from our trip to find a flat tire. I walked to the front and was immediately greeted by several attendants eagerly attempting to assist me. Luckily, a young man, Mr Evans (I believe his first name may have been Brittan- I wish my memory was clearer on that) quickly came to our assistance. He went above and beyond! In 90 degree weather, he changed our tire and never complained- even though it was extremely difficult on a hill with a large vehicle. He was definitely our hero that day!!
Chris W
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Go here every time I park off-site. I especially enjoy the covered parking. Bring your AAA card and frequent point card. I forget it every time. However I keep gong back. They have options for valet and other services. They drop off at the door at the airport. When getting back, you have to walk a bit at the airport though
Ron Ballard
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Always courteous, professional, and prompt. Never have to worry about waiting too long for a bus at the facility, and there is always at the ready to pick you up at the airport. I've had my truck cleaned/detailed on a couple of extended trips and have always been pleased with the results!
Candace Besse
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Update October 2020: still great service and a safe place to store your vehicle while away.
Safe facility. Quick service. Professional drivers.
Christopher Taylor Sr.
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I love the services. I’m just coming over from using peachy parking for the last few years, and I regret not having switched earlier. I like the location, the drivers, the rewards card & promptness of the delivery as well as pick up. Do keep setting the industry standard, and I will faithfully use you for my travel needs in the future. Thanks for a great 1st time experience!
Kevin Orck
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Your service was spot on. We were picked up right at our vehicle by a very courteous driver who loaded our luggage onto the shuttle, gave us a card with the space number of our vehicle and provided additional instructions on how to get to the shuttle upon our return to Atlanta. The trip to the airport was quick and safe. Our return trip from the airport to the lot was just as good, but with many more passengers.
Donna Slocumb
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Park 'N Fly Plus provides a clean, safe, secure covered Valet parking option at a decent price. Dropping the car off and getting to the airport on time is always a breeze. Having my car ready as soon as I get off the shuttle bus is a treat. Great job, Park 'N Fly Plus!
The Bonified Lady
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Great staff, specially Corey who went out of his way to give me a jump start when my car battery died. The shuttle bus drives that came over to ask if I needed help I appreciate that. The price and closeness to the airport was convenient and less then airport parking. The technology to drive in and out made the process super easy. I will use them again. My sister recommended them and I will recommend to others.
C Hall
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The online process was quick and easy. I like the security measure of scanning yourself in and out with barcode given through email. We were picked up as soon as we parked. The shuttle was waiting at the airport when we returned so we didn't have to wait!!! Both drivers drove safely and were helpful and personable. Shuttles were clean and comfortable.
Ryan G
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Fast easy and convenient. After arriving home from a long flight let thing you want to do is wait. The shuttles are timed perfectly so their is always one there. Highly recommend and will be repeat customers.
Torri Richard
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I had a 4am reservation for a 6am flight. There were many shuttle buses awaiting. The shuttle bus did pick us up at our preferred parking location. I did have to wait for another person who was parking and it took less than 10mins. Then the shuttle bus dropped us off to arrival. Make sure you book your reservation online the process is smooth.
Check out the photos.
Suzanne Harris
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The best secure lot to fly in and out of Atlanta with peace of mind. I love their shuttle service - they pick you up at your vehicle when you park, and they drop you back off at your vehicle when you return. As a solo female traveler, it brings me peace of mind, especially for when I fly red- or pink-eye flights.
The shuttle runs very frequently from Hartsfield Jackson all day and night, and you can send a text to request a pickup at any time. The staff are super friendly and helpful, communicating with radios to the drivers to ensure they know about any slowdown or traffic accident on the way.
The lot offers different price tiers, the bottom couple of tiers being cheaper than on-site airport parking. I typically prepay for parking the day before and scan a QR code when I arrive at the gate. If you don't want to prepay or it's too short notice, just push the button at the gate for a ticket. The lots DO fill up so it helps to guarantee a spot by prepaying.
Chul Kim
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Everything went smoothly as expected. They provided a secure place to park my car and the service was good. The driver followed me to my car as I was parking and drove me to the airport. The return service to the car from the airport was kind of slow i.e. there was a long wait to be picked up. Overall, I would recommend this company.
S Farooq
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Great experience parking at P&F plus for the first time. Employees were super friendly and helpful. I booked covered parking for 2 days, entering in to parking lot was smooth and I got picked up in 5 mins from parking spot. Parking lot was super clean and secured.
On my way back, shuttle was ready to take me back even I was the only passenger.
Overall I definitely recommend, I will be parking here now onwards.
D H
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I love the quick pickup at my car and the driver helping me with my luggage. After my trip is over I love how convenient and close the pick up area is from baggage claim. The driver always lifts my luggage for me and once we arrive at my car he helps me again with it. I always park at Park and Fly or Park and Fly Plus. I know my car is safe while I travel and the drivers are nice and friendly!
J Scott (J)
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This was our first time using Park N Fly Plus, The location was easy to find. Once we entered the park the bus followed us to our parking space. The driver loaded our bags and took us straight to the airport. When we came home it was the same amazing experience. The bus picked us up and took us straight to our parked car. We would use this service again.
Aleia Clemons
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It was so easy and quick (this was my first time using the service). I couldn't ask for better quicker service! We arrived and parked and within MINUTES we were on the shuttle to the airport! I was so satisfied by how helpful the shuttle drivers were, they really made my day!
Tom &Kwi Rhoads
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Great experience, they pick you up from your car in the lot( didn't know this so walked to the valet). They dropped us off near Alaska and picked us up from down stairs under baggage claim. I most definitely will use them again all the staff were very friendly and helpful. And prices were really good for covered parking $10-$11 a day I think it was.
Queen B
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I've been using this place for awhile now. The price isn't too bad and they have covered parking or non covered. I do have to say, this last time ,they didn't ever come to pick me up , I had to walk up to the exit area. When I got back from my trip, the pickup area at the airport was easy to find and the lady taking us back was nice . I had no issues on the way back to my car. Will use again!
Brooke Morgan
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It’s always a convenient and fast shuttle to the airport. I know that my car is in a safe and monitored gated area while I am away. I’ve been using Park n Fly Plus for over 15 years and wouldn’t use anyone else.
arnold vitm
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First time used. Easy experience. All crew members were super nice. Note for EV owner : I do not think it is clear on their website :
- You MUST buy a regular Valet parking (I took the covered option, not clear which one you need to pick) *IF* you want it charged
- $5 extra for the charge (To pay by Credit card ONLY and to pay when you come back) Would be nice to be added on the final ticket price (Note for the owner)
- I arrived at 3:00 am for my departure so no Valet but the lady guard took good notes of the instructions. So even without Valet let them know you want your vehicle to be charged.
- My car was charged when I came back
NASCAR Highlights
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Awesome! Low jets! Great service!
Penny Baker
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This was my first experience here. Everyone I had contact with was super helpful. The drivers and ladies working at valet - they made it super easy. I would highly recommend!
Jeffrey Chilcutt
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Good price to park your car across I-85 from Hartsfield - Jackson
Domestic Terminal and friendly and quick shuttle service to and from the Park N'Fly facility.
BARRY BIBBS
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Super easy and convenient! I loved not having the hassle of driving into the airport and trying to find a parking space. My experience convinced me that this is the best way for me to handle getting to the airport for a flight.
Ron O'Neal
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I use Park 'N Fly Plus exclusively. The coupons offered through COSTCO help reduce costs. The staff is always friendly, helpful, and in uniforms. Shuttle buses are clean with safe drivers, and on-time. I valet my vehicle, and when I return from the trip, the vehicle is always waiting for me with the engine running and depending on weather conditions, either the A/C or Heat is running. A free bottle of cold water is a nice touch. GREAT SERVICE!!!
Tricia Meyers
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This was the first time we’ve used this company and we couldn’t be more happy with everything! Dennis took us to the airport on his shuttle bus and Baily took us from the airport back to our vehicle. We landed in ATL after midnight and Baily was waiting for us. It was seamless and both shuttle drivers, Dennis and Baily, were outstanding! They were courteous and very helpful. We were picked up and dropped off at our vehicle. If you need to park near the ATL airport, I highly recommend this location! We’ll be using this company from now on! Thank you for a pleasant experience during the Thanksgiving travel week!
Chelsea Johnston
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I had a great first experience at Park ‘n Fly Plus. We were bumped up to valet service at no additional charge - which was wonderful coming back in town on a busy holiday weekend. My car was ready and waiting for me when my kids and I arrived at the lot. We were so tired after a long day of traveling; having our car ready with the AC already running was amazing. All of the employees were so professional, helpful and friendly. I will definitely use Park ‘N Fly Plus again in the future.
Linda Kaplan
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It is so quick and convenient to make our reservation on line, drop our vehicle off at your lot, hop on the shuttle and ride right up to the door of the airport. The driver helps us with our bags and makes sure we know where to find the shuttle at the pick up location when we return. We know that while we are gone, our vehicle is safe. Our shuttle driver stops right behind our vehicle and helps get the luggage to it. Since we pre-paid, we can show our receipt and be on our way. It’s so simple and stress free!
Jordan McLaughlin
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We were running late for our flight. It was nice to valet and have the employees waiting for us and the bus was there two minutes later. Quick drop off. It was all very flawless and we would definitely use this company again.
Cheryl H. Helms
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This was my first time using an off-site parking facility in Atlanta and you guys made it so easy! I paid ahead of time and the instructions were clear and the attendants extremely helpful at the lot! I flew in late and having the driver take me straight to my car was absolutely fabulous! I would 100% use again and recommend!
Cheryl Monroe
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Both shuttle bus drivers were very friendly and helpful. Every employee that I encountered went above and beyond - with a smile. I felt very safe being picked up at my car and being returned back to my car. I had confidence that my car was safe. This was a great experience all the way around. I will use Park N Fly Plus every time I go to the airport from now on. I didn't have to worry about an Uber or LYFT driver showing up, or not. It was a GREAT experience. Thank you.
Charles Leikam
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I booked my spot here before seeing the latest reviews with all the problems. I was actually considering cancelling and looking somewhere else but I had paid a non-refundable rate and decided to chance it. I booked valet covered and it was only a few bucks more than the normal covered. We arrived at 11:15 AM on Friday and were on the shuttle within 10 minutes or so. There was only one other person besides my wife and I on the shuttle, but they didn't wait around until it was full before leaving. They gave us business size cards with the return pickup information so we knew where to go to catch the shuttle back on our return. Coming back I texted my valet parking ticket # and airline before arrival. We caught the shuttle at the airport less than 10 minutes after finding the pickup spot (where all the parking shuttles pick up). When we arrived our car was ready for us, running, under the overhead cover. I fully expected to be coming here to add to the other negative reviews but I'm very happy I don't have to. I can't think of anything they could have done better. Hopefully this indicates that the previous issues were growing pains of new owners? I'll definitely use them again next time.
Briana Oliver
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My family and I had a great experience using this service. Lot attendants and drivers were super helpful and personable. The service itself was quick and efficient. We will definitely use this service again. I highly recommend P&P Plus to others.
Crysty Cornett
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The Park N Fly Plus at Hartsfield-Jackson Airport is fantastic. The location is easy to get to. The lot is well lit and the shuttle picks you right up at your vehicle. The drivers have always been friendly and the shuttles are clean and well maintained.
Cathy Kyle
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Professional and friendly staff!
Great experience parking at P&F plus for the first time. I booked covered valet parking, entering in to parking lot was very easy. Shuttle was there within minutes.
Parking lot was super clean and secured.
On my way back, shuttle was ready to take me back even though I was the only passenger. Driver called ahead to let them know we were on our way.
Employee was waiting to grab my luggage and put it in my car that was ready with AC on.
I will be parking here from now on.
Debra Johnson
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I will be using this space again. Going- I left my phone in the car and the driver was very accommodating and pleasant about it. She took me back and was concerned about me missing my flight. I made it back to the airport in great time. Coming back- I thought I had lost my ticket and the driver promised to help me locate my car. I found the ticket! It was a stressful but fun trip and their attitudes made me feel at ease.
Susanne D
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Everyone was super nice and super helpful! The service we received was well worth the price. We so appreciated the way we were picked up and delivered back at the car with no waiting! We have already recommended Park n Fly Plus to family and friends and plan to use your services again soon!
Karen Matheny
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I had a hectic Atlanta traffic drive and needed help when I first arrived. I was flustered and in a hurry. A delightful lady assisted me. I needed to get to the airport quickly and she made sure I had a fast pickup. The driver was excellent and helped me arrive in time to make my flight. Pick up was also great with a very friendly driver. The texts and emails were reassuring. Great experience over all.
Rosa Arevalo
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Amazing! Wonderful! Nothing better than being very tired and finding your car ready to go. I wish I would’ve known about this place before, I love it! Plus, the staff is really nice
Rebecca Esquite
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Park N Fly was so easy affordably. The proximity to the airport is great which means that you should have plenty of time to spare to get to your destination. Upon booking, you receive instructions sent to your email which were incredibly easy to follow. I used self-park, so at the gate I simply scanned the QR code (on my phone from my email app) and was let it, picked a convenient spot and waited under a minute for a shuttle driver to come pick me up at my spot. Additionally, the shuttle drivers were incredibly kind and attentive. Upon returning to the parking lot, it was just as easy to find the shuttle (they were exactly where they said they would be in the Atlanta Airport) and it was easy to find. The rates are some of the best I have seen. I will definitely be using this service again.
Sophie B
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Alex made the experience a phenomenal one! Best driver on the lot! He took amazing care of me and had the best customer service! If I could give more stars, I WOULD!
Myra Elder
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I researched several off-site parking options for our trip with elderly family members. You guys had great reviews! We appreciated the help with the bags, the way a shuttle was already outside when we returned, and the very reasonable price for valet service! That was truly a blessing after a long journey!
Andrea Legette-Toovey
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Reservations were quick and easy, and the cost was much better than at the airport. It was easy to enter the parking lot and find a spot in our designated area. After parking and beginning our unloading, a shuttle spotted us and pulled up right behind us to begin loading our our bags and provided us with a card showing our parking spot. The trip to the airport was short and comfortable. Upon arrival at the airport, the driver unloaded our bags as well. On the return trip, our bags were again loaded and loaded for us, and we were dropped off right at our vehicle. We may never park at the airport again!
Jennifer Rowson
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My favorite place to park when traveling via Atlanta Hartsfield Jackson Airport. It's affordable, they offer member perks such as discounted rates and free days. I also love that there aren't any long waits for shuttle service. This is greatly appreciated after a long flight.
sue s
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Yesturday, the day before Thanksgiving I was returning to get my car and I had lost my ticket. The driver said she was more than happy to drive me around to find my car but I was so embarrassed that I had messed up again. I’m 65 and I feel like I’m messing up everything and I thanked her and said I would find it. I walked all the rows in the covered area, couldn’t find my car and went to the office in defeat and tears. The kindness and love I received from everyone working in the office was so very touching to my soul. An incredibly nice young man, Tyler, offered to take my key fob and drive around and he would find my car and he kept saying” don’t worry I will find it”. He found it of course brought me to my car and treated me with so much love that I envied his grandmother he was so kind. I know this review is a bit long but I want you to know that not only is this the best run park and shuttle service it is staffed with good people. And in a world where customer service has all but disappeared, it is thriving in Park n Fly Plus.
Nikki Gillette
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I have yet to be met with an unfriendly face at this facility. From arriving to leaving, everyone is so friendly and go out of their way to help everyone. I arrived during a very busy week this summer and there was even someone driving around in a golf cart to help me find any open spot there might be and direct me straight to it. I often leave early in the morning and fly in late at night and the bus is always ready and waiting to take me to or pick me up at the airport. In a big city like Atlanta and with such a busy airport and parking lot it is so wonderful to be met with such EXCELLENT customer service in my most tired moments! And I am so pleased with the free days I am able to earn for my stays with the rewards program.
Cagedwisdom
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I love the friendliness of the staff and the prompt service. When I come back from a long trip I like that they pick me up from the airport and my car is waiting for me when I arrive just a few minutes later. I highly recommend the valet service! It sure beats looking for my car in a big hot park lot.
Michael Adelusi
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You guys are just awesome! Communication, notification, pick-up on my return and customer service are excellent. I received notification about the procedures to follow while on my way back from my journey. And it was so easy connecting with the shuttle bus on my arrival. You guys are just too great! I will surely come back again, over and over.
Allen Martin
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The bus followed us to our spot which was great since we didn’t have to wait. The driver helped with our bags and a quick trip to the airport, not circling the lot trying to fill the bus. Upon our return, several hours earlier than expected (around midnight) we were tired from flying and delighted to find our bus first in line at the pick up area. A very friendly young man hefted our bags in the bus, engaged us in conversation on the way to the lot and then loaded our bags in the car. I know, not everyone has this experience but we did and it was greatly appreciated!!
justine santiago
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The lot was very easy to find. Upon drop off the Shuttle came right away to pick me up right in fron of my car upon returning I did not have to wait for the Shuttle it was already waiting in front of the airport to return me back to my car. I will definitely use this service again 100% recommend.
Steve Jones
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We park here everytime we fly. It is very convenient and make sure you download the app and keep up with your parking stays. Their loyalty program is very good and normally a 5 or 6 day parking will get you a couple of days of free parking, which works out great with me. The parking lots are normally pretty full, but unlike alot of the other places, the spots are a bit wider and you don't have to squeeze out of your car to keep from hitting the car next to you with your door.
Javier Nanez
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I have used Park N Fly twice and and both times, the shuttles were waiting on us. We did not have to wait for a shuttle to the airport. The cashier was extremely nice and helpful. Will be using this service again. Bonus: Costco sells vouchers at a discounted price.
Thomas Szczesniak
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Excellent service. The drivers were professional and courteous, helped load and unload our bags. Gate attendants were also professional and courteous. We will definitely use this service again for future flights.
Colette Wink
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Always a friendly, quick, helpful staff. I usually do valet parking and there’s always someone there to greet me when I drop off my car. The shuttles to and from the airport are very quick. I never worry that I’m going to miss my flight. When I return, my car is pulled up and ready to go. I never park anywhere else!
coreyjo channel
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Flawless! Very courteous and helpful workers. Easy as 123. PNF is clean and spacious from the parking lot to the shuttle bus. The driver was friendly, courteous and also prompt, we was at the airport before I knew it. Honestly I got there early preparing for any delays not the case at all, now I'm really early but better early than missing your flight.
David June
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First time using this service, won't hesitate to use again. Excellent service, clean shuttle bus, courteous drivers, on time for pickup at lot and again at airport. Highly recommend!
Ruth Arteaga
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I so appreciate the friendliness and helpful attitude of the employees at Park N Fly. They have always gone out of their way to be helpful to me and my family when we travel.
Rudy Waller
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This was our first time at Park N Fly. My expectations were skeptical. After I pulled through the gate I was looking for where to go, Brenda was driving one of the Buses, she asked how she could help, I told her I reserved a covered spot, she told me which best to go park and she would be right there to pick us up. I parked, opened the hatch and she was there Immediately to grab our 3 large bags, load them and we were on our way. Brenda is the Best!!
David Hall
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I was very pleased with the service as the drivers picked us up and dropped us off right at our car. They were also there when we arrived after our flight home within about 5 minutes. I will definitely be using them again.
ognqski .
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I had to come back home early due to this virus craziness. These folks were so gracious, gentle, and professional accommodating my change of plans. I was beyond impressed. God bless you and your personnel. Beyond that, this was my first time their facilities and service and it was so easy, clean, and so customer friendly. I will be a repeat customer for sure. Well run company, run by humans.
Natalie Topham
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I hadn’t flown in about 15 yrs and was nervous to fly. Every employee I came into contact with were so kind and helpful and had such a great attitude. It really helped put me at ease. I caught a shuttle within seconds of parking, and the gentleman was so nice and helpful. He asked if I was a new customer, and explained to me what to do upon returning. When I walked out of the airport upon return, there was actually shuttle waiting. That gentleman was so upbeat and positive. I had a great experience with Park N’ Fly.
Shelley OMalley
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I have been a customer here for years. The staff is just the best. Always timely, professional and friendly. It feels like coming home. Two thumbs up!
HaleandRobin Croom
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👍🏼Anyone reading this review should not be hesitant to use this parking facility. We have been using this location for years. Both for personal and business purposes. This is only the second time since they switched from Park N Fly to the Parking Spot brand.
Continuous shuttle, covered and uncovered parking with valet available. Easy to find and navigate.
Service is better under the new brand. And it was pretty good before. I want to give a shout out to Aaron on this occasion. I believe he is a night shift supervisor. I had a reservation but mistakenly entered the wrong dates. Totally my problem. Aaron came out of the office, stepped in and updated the reservation. 🙏🏻 This was above and beyond what anyone should have expected.
You all already had me as a loyal customer. Aaron is one of the reasons I will remain so.
Kevin Carter
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First time customer here, and the process could not have been easier. It was great! Shuttle pick up was very prompt on both ends, and the service was awesome.
J Chappell
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Best in Atlanta. I fly Internationally but I park there in domestic. Because I have no problems. They wash and clean up my vehicle. The Staffing is the best. Like I said I park out of my way because I know I am taken care of.
Arlisa
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I used them for the first time this past week and can't say enough nice things. Miss Jessie helped me when I pulled in and was super helpful. A bus was about to leave just as I arrived and instead of just nonchalantly pulling off, he stopped for a second and said, "Ma'am, there's another shuttle coming right behind me." And true to form, it did! I was picked up immediately and Mr. Collin was driving. He cheerfully helped me with my bags and we got to our airlines in a timely manner. On the ride home, the shuttle was waiting. I didn't have a delay in pick up which was very much appreciated. The shuttle driver (I hate I don't know his name, but he had wavy hair and glasses) was so patient with me because I couldn't find my ticket, but he was super helpful. I am so glad I paid for the valet option because as soon as we pulled up my car was ready and before I could get off of the bus my bags were in my trunk, car cranked, air conditioning on and ready to roll! Now THAT's what I call service. I am so glad I read the Google reviews and used this service because now you have a customer for LIFE! Be blessed and safe.
Elizabeth George
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This was the very best flying experience. The staff both going and coming back were amazing. So helpful and friendly. Excellent staff and great service. I really enjoyed everything about using park n fly. Thank you so much for making the experience stress free. On another note about the staff. This was my son’s first time flying and he’s autistic. The staff could not have been nicer to him. Thank you so much.
Emilie Tobias
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We had a top notch experience parking here with the valet service. The staff was incredibly helpful and polite. I didn’t have change for a Diet Coke and when I asked the front desk for change for a $10, she gave me 4 quarters! She treated me to the drink! How thoughtful! The drivers and attendants were very polite and professional. We loved the rain protected, air conditioned waiting area which had Diet Coke machines and nice, clean bathrooms. The pick up and drop off were easy and quick. The few extra dollars for valet were worth with a quicker, personalized experience. We will park here again! Thank you for a job well done. Not to mention removing all the stress of Atlanta Airport parking!!
Nancy Gibson
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This is the second time I have used this parking place since I moved to the area. I have been pleased with the service I have received each time. This time in particular, I got in very early in the morning and was charged an additional amount. I did not understand why, since my reservation had been pad in advance and I had checked in and out within the time requirements.I called the afternoon of my arrival - after paying the extra to get out of the lot, and spoke with Pat Evans. She was very patient with me as I explained my situation (even though she was the only one on duty and had other customers to handle during my call). she took the time to explore my account and explain to me that I had been charged extra because of being sent to the covered parking area. Had I known to go out of the lot by the office where someone was that could take the charge off my account (since I had to park in the covered area due to the uncovered lot being full) rather than go out by the automatic gate, the charge would have been deleted. She graciously took my information and called me back to assure me that the charge on my account had been refunded. Pat was SO very kind and helpful and I appreciated her attitude greatly. I will gladly continue to be a customer!!
robert hopek
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Fast, friendly service and the covered valet parking is a huge plus in my book. Our car was merely steps away from our return shuttle sitting in the shade with the A/C on. The staff wheeled our bags and loaded them in our car and away we went. We will definitely use again.
Dona A
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Excellent service, prompt arrival for getting us to the airport we flew international. They were also waiting for us when we arrived back to the states. They had our car warmed us and ready to go once we arrived on site. Easy check in and check out. Highly recommend them!!!!
Rebecca Esquite
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Park N Fly was so easy and affordable. The proximity to the airport is great which means that you should have plenty of time to spare to get to your destination. Upon booking, you receive instructions sent to your email which were incredibly easy to follow. I used self-park, so at the gate I simply scanned the QR code (on my phone from my email app) and was let in, picked a convenient spot and waited under a minute for a shuttle driver to come pick me up at my spot. Additionally, the shuttle drivers were incredibly kind and attentive. Upon returning to the parking lot, it was just as easy to find the shuttle (they were exactly where they said they would be in the Atlanta Airport) and it was easy to find. The rates are some of the best I have seen. I will definitely be using this service again.
Brooke Morgan
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It’s always a convenient and fast shuttle to the airport. I know that my car is in a safe and monitored gated area while I am away. I’ve been using Park n Fly Plus for over 15 years and wouldn’t use anyone else.
Angel C
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Very easy to use the service. Easy to schedule and my car was ready the minute I got off of the shuttle bus. The staff are super friendly and helpful.Make sure to tip the team that assists you, they deserve it. I will continue to use their services.
Ariel Curry
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We really appreciated the friendly service and shuttle pick up directly from/to our car. Highly recommend.
Abi
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Used their services for the first time because my friend recommended it and it’s been such a good experience. Customer service has been great. Very easy to book. Make sure you make a reservation ahead of time! I bought a 5 day voucher from Costco, can’t beat the price and convenience. One of the bus drivers Leslie was so helpful and sweet. Definitely recommend and will use them again.
Vedah Elliott
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Very Easy to book online. The moment we entered the gates to park the gentleman at the watchtower signaled to us where there was an open spot. Then the driver was there to pick us up within a min. He was professional fast and made the ride enjoyable didn't catch his name but he was amazing. The moment we arrived back our driver was there waiting to pick us up ( willie) he was so pleasant to talk with after a very early flight home. He was fast professional and got us back to our car quickly and safely and waited to make sure everything was good before he left us. He was so friendly and personable. And the checkout of the gate process was fast. Very impressed with this parking facility. We will def return In he future
Jean Logan
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Easy in and out; can pre-pay for parking; shuttles are convenient and your drivers get my luggage on and back into car when I return.HOWEVER, the new pickup location on the lower level was a major problem when I returned. The escalator is the only way down unless you walk to the far end of the terminal and back. I don't have good balance, and taking two bags on an escalator was not going to be feasible. Happily, a good Samaritan offered to carry one of my bags. Don't know how to overcome this for future trips.
T LeM
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Prompt and efficient check in, delivery, and pick-up. Great social distancing care given. Highly recommended
Mary Leverance
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I have been a customer for years. I never have to wait long for pick up at car or airport. Drivers are courteous and helpful. Dennis (ATL) is the absolute best !! I have not yet had to use the other services(valet car wash etc) but the folks inside have always been super nice and helpful.
Nora Galvan
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Everything! From finding location options help when I arrived to enter, picked up at car arrived at airport in a timely manner Drivers!! EXCELLENT!!! helped with luggage. It set the day really no stress going and the return was just as amazing Great Team!! We will definitely use Park N Fly Plus from now on no reason to look elsewhere!!
Leonard Anderson
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Park ' N Fly Plus and Parking Spot are the newly merged parking services operating at Atlanta's Hartsfield Jackson Airport. They operate separately depending on which specific location you choose. Make sure, when you return, the location you choose. For instance, the distinction I am aware of are Parking Spot 1, Parking Spot 2, Park N' Fly and Park N' Fly Plus. Know the difference and keep up with your Vehicle Claim Check Receipt for valet parking. I used Park N' Fly Plus. After returning from Phoenix, AZ at 3:30 in the morning. It was convenient and a comfort after 6 different gate changes and flight delays with my airline.
Tim McNeeley
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I've used Park 'N Fly Plus at least 5 times this year at all hours of the day and night. Their service is always reliable, quick, convenient, hassle free, and great customer service. Even when they are extremely busy, they have you covered if you have a reservation. And their discounted rate coupons from Costco are a steal of a deal!!
Stepfon Johnson
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I chose this facility based on past reviews and I paid for valet service. It was first class all the way. They loaded and unloaded my bags both ways and took great care of me and my family. My truck was properly taken care of and ready and waiting for me at the gate after a 3 and half hour flight. Plus walking through the airport and we know that’s a task in Atlanta. Wonderful staff! Kind courteous and very helpful. 10-10 service
John Manautou
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I had to make sure to leave a five star review for Park ‘n Fly plus. My experience with them could not be any better. I did use the valet service and I really recommend using this. It was so easy to pull in, drop off car, and bus was there within 5 minutes.
The drivers must be recognized. Both coming and going they were so helpful and take and load luggage for you. At minimum please tip them $1 for this please.
Our wait coming home was none lol. They had both regular bus and a plus bus there and picking up. We were dropped off right at headquarters area (bathrooms there and clean when we used) and car was waiting on us.
Pay attention to ticket info. Just text number and car will be ready when you arrive if you do this after landing. You must go to lower level pick up area not where you are dropped off.
Thanks for great experience and I will use every time moving forward.
Christopher Love
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Tried them a few years ago and did not like it. Changed jobs and decided to give them a try again. It has been awesome this time around. Fast friendly service and the app works great. Only thing that would make it better is if you could tip on the app.
Jackie Diehl
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Super convenient. Shuttle was right there when we parked. Dropped us off at Domestic without having to wait in the general traffic drop off! Drivers were friendly and helpful. Upon return, the shuttle was already waiting at the lower level for return to the lot. Loved being able to reserve and pay ahead online. We will definitely use Park 'N Fly Plus again!
Stacey Winskie
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Being a first time user, we had the best experience with Park'N Fly Plus. It was super easy and very convenient. The app for your phone and the text messages we received made everything easy to understand and follow. And the staff were super friendly and very helpful. We will definitely be a repeat customer for future travel.
Charles Bowen
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I highly recommend Park 'N Fly Plus as an excellent parking experience. The dropoff and pickup were both seamless, with courteous and efficient staff. I should have started using Park 'N Fly Plus 30 years ago, it's much easier and a better value than the on-premises airport lots.
annie wang
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Great experience! When we got there, they offered us valet parking. And when we came back late, a shuttle was waiting just outside the airport. When we left for park n fly lot, I noticed another shuttle immediately came! Very convenient and will definitely use this again!
Gloria Campbell
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This was the first time I used this service and I will, without a doubt, use it again and again. The drivers were prompt, attentive, and helpful. The buses offered a smooth ride and were clean and comfortable. Being dropped off at the door of the terminal and being returned to the door of my car was hassle-free. I thought the fare was very reasonable.
Keyur Itchhaporia
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Quick pickup, Quick drop-off, safe parking facility and I think their prices are very competitive. I have not had any issues anytime I have parked my vehicle here! Would definitely recommend this parking facility. You do need to make the reservations though!
Krysta Greenleaf
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Very kind drivers and the wait time at the airport was very brief!!! The drivers assisted me with my luggage and drive me straight to my car! Great, safe, affordable place to leave your vehicle and I will be utilizing Park N Fly Plus again this fall!!
Angie Patteson
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My experience could not have been better. The shuttle drivers were very friendly and efficient. They picked us up and dropped us off right at our car’s location. We didn’t have to drag our luggage to a meeting point, and we did not have to wait long for the shuttles at all. I will definitely use this company again.
Meghan White
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The staff were so kind and helpful. Parking at the Atlanta airport can be incredibly stressful, especially on a holiday weekend with many of the airport lots completely full. I reserved a space the night before my morning flight, so I was relieved to know that I had a space available before making the drive down. Park n’ Fly is by far the best parking solution. Pick up and drop off were a breeze and much quicker than trying to search for a spot closer to the airport.
Elizabeth Cleveland
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I love being able to drop our bags at the parking location. I used valet for the first time and it was fast and easy. our car was ready and warm when we got there. employees were all friendly, professional and helpful.
Sarah Basham
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We absolutely loved how easy it was to use the valet service! The shuttle picked us up quickly, both on our way to the airport, and on our way back to the parking area. Everyone was kind and friendly, ESPECIALLY our driver from the airport to the parking lot. I wish I would have notated his name, because I would love to give him kudos! He kept us laughing and engaged, and we could tell he truly enjoyed his job.
Shannon Thurmond
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My experience was easy and pleasant from my booking valet covered parking online to dropping my car off, they took me to the airport which was a short ride, then the day before my flight home I received a text telling me how to let them know I was back and they were sitting there waiting on me. Then there was the short ride back to my car which was sitting there waiting on me with the A/C on, which was so nice, all I had to do was get in and drive off. Everyone I dealt with was extremely nice and helpful and I greatly appreciate it! This was my first time having to leave my car for a trip but if ever do it again, I will most definitely use Park 'N Fly Plus, I will recommend them to everyone!
Taylor Hart
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This was a great airport travel option that I will likely use regularly moving forward!
The lot felt secure, service was great, and pricing is very affordable for a covered parking option. The shuttle was quick and picks you up/ drops you off at your car. I would recommend this service !
Diana Simmons
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The facility was clean and I felt comfortable to leave my vehicle there while I went out the country! I felt great when I return. My vehicle was in a safe place, untouched.
Debbie P
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Great facility. Close to the airport, covered parking, shuttle that pick us up at our car and brings us right to the door at the airport, and same going back. Good price. Secure location. So much nicer than parking at the airport and having to walk a mile to get to the terminal. Last trip, our flight was delayed and we didn't get in until midnight. We called and the shuttle was there to meet us within five minutes. Will always use Park 'N Fly Plus.
Yvonne Paggett
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Had a great experience with directions getting me to the parking area, it was easy parking my vehicle and the shuttle bus came to the car in seconds, pick ed up a few other people and got us all to airport about 30 minutes or less, the driver gave everyone their parking slot number for easy return once you land, getting back to your car, ride was enjoyable with meeting others wishing them well on their trip. I will use this service again, and thank you for the easy process to the airport.
indu Prasadh
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Great valets - always courteous. They have round the clock shuttle buses at the LN1 Atlanta domestic north terminal - so very convenient. Car is usually spotless and clean upon arrival.
Wish they had international terminal pickup also - that would be awesome !
Melissa Foster
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I used Park ‘N Fly Plus the past two weekends and the service was excellent! The drivers were kind & helpful. I appreciate so much being picked up & dropped off at my car - it makes me feel safe. The timing has also worked out extremely well for me. The drivers got me to & from the airport very quickly. Driving in the Atlanta airport area & trying to figure where to park onsite is really stressful to me so I’m very happy I tried this alternative. I also felt perfectly comfortable leaving my car in this lot, it seems well secured & monitored. I will absolutely be using Park ‘N Fly Plus every time I fly out of Atlanta going forward!
Rhonda Rojas
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I have parked at all of these locations and everything is top-notch! The service time is extremely reasonable and If your budget allows, valet all the way. The valet service is fantastic and there is even an option for electric car charging if applicable. All Drivers and staff are extremely kind and very courteous and always willing to help. Highly recommend this hard-working group of folks!
Rosalba Jones
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While I was away, with my EV parked at The Parking Spot Plus, I realized that due to the long stay plus high temps, the battery was draining faster than I anticipated. I needed a solution to avoid returning to a dead battery. Pat came through!! She helped my husband leave the self park area and move it to an EV charger in the valet parking area. I was so relieved to return to a fully charged car waiting for me!!! And since it was in Valet, it was waiting for me when the shuttle dropped me off!! Thank you so much Pat for going above and beyond!!!
Tom Kellogg
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Used to park there when traveling on business. I'm glad to be going back for pleasure travel. Discovered at ticketing that my wife left her license in the glove compartment, so had to scramble back to the lot. Driver called ahead, explained situation. Our car was taken out of valet and was waiting for me at the drop-off zone so I could grab the license. Another bus took me back to the South Terminal promptly and we made the flight with no problem. Outstanding service!
It is definitely worth reserving a spot here!
Rodney hackney
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Had a great experience … don’t let the negative comments scare you. Because they def almost scared me off but I did the pre-pay option so I was kinda stuck but service was on point I even tip then driver 20$ and told them to keep up the good work! I departed early morning Friday around 9 am and got in late night Monday around 11pm and both were superb - I will use them again!
Veronica Bailey
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We reserved a covered spot for 5 days. Everything was great! The lot was clean and easy to access, we were picked up from our spot before we even exited our own vehicle. The gentleman Anthony that drove us to the airport was so kind and helped up load/unload our luggage. The lady that picked us up was funny and kind as well and dropped us right back off at our vehicle. I was very nervous about leaving my vehicle for so long but it was safe and untouched. Thank you! We will use this parking service again.
Bill Cranshaw
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Great staff. Very polite and positive. Considering when I left my car the temp was 7 I was impressed. I used the valet and my car was waiting for me at the office a great service for just a few dollars extra. Well worth the small extra charge. Highly recommend Park ‘N Fly and their valet service.
Tiesha Monroe
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Amazing !! Staff is very friendly and on top of things. Airport pick up was quick and easy shuttles are constantly in and out. Loved the valet option I felt like a first class traveler and when we arrived my truck was pulled to the front trunk popped open for my luggage and AC was on go !!! There was nothing left for me to do besides jump in my car and leave ✌🏽 loved that for me after a long day of traveling. This Will be the only lot I use for future travel !
Carmen Sepulveda
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Best experience ever with airport parking!! It was so easy and convenient. Shuttles readily available and great great service!! Our shuttle driver helped with all luggage off the bus but then also helped us fit it all in trunk of car who’ve was great because we had additional on our return trip. All drivers were very friendly and attentive. We appreciated the shuttle to car service especially after a long day traveling. This lot is close to ATL airport. Easy on/off on both trips. We will definitely use again.
Brittany Tippins
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Johnny (our driver) was very friendly and HELPFUL! Great customer service! Thank you Johnny for all of your kindness (helping load the luggage to our vehicle)! Great driver! A raise is well deserved!
Deborah Layson
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We drove right in, checked in with the valet at curbside, the shuttle bus was waiting right there and we were on our way to the airport! Less than 5 minutes! Returning was just as prompt. Shuttle was waiting, we got on and headed back to lot. Our car was pulled up waiting for us.
The only “issue” we had was probably a “boomer” issue. When exiting, the card to scan to open the gate apparently should not be held close to the scanner. The attendant had to help by simply holding the card further away! 😁
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