Nice hotel & great staff! Thanks Ronesha for being polite with awesome customer service. If you’re looking for a nice hotel by the airport that’s not overpriced, this is it! I have 0 complaints and enjoyed my stay
Great place and had a very good stay. Easy check in. The people were very customer orientated. The prices for incidentals were way too high.
Very clean and nice. Beautiful room.
Great day shift...love the hotel and staff!!!
Great room not so friendly staff 🙄
It was fine for me for a lil weekend stay. Clean nice balcony rooms. Not to big and in the center of downtown and old national Highway
I gave 3 stars for several reasons. I booked my hotel under false pretense and after me pointing out theses details they still have them on there website so i feel obligated to advise the public to not get caught up in the ammentities. THey are UNDER CONSTRUCTION. Which means there are alot of workers walking around, wet paint on walls with no signs, no pool, no breakfast, nails in parking lot and no house keeping. Just getting through the gate is a headache. They say 24hrs front desk but no one answered my calls at 545am. The dont have rollaway beds and the breakfast the offered a muffin, granola bar, and apple juice was shameful. Had I known all this was going for the amount of money I paid for 3 days and 2 night plus 60 bucks incedential fee I would have stayed at the Embassy. I paid for 4 people but only provide towels for 2 people. I had to call and ask for soap for the shower since no one bother to check and make sure the soap dispenser was full so I was left to get back out and wait for the soap to arrive this is when I was informed there was no house keeping that would service the room with people in it. THe 65 inch TV was great however it shows a screen saver of the indoors pool they use to have that they have now filled in to expand the workout room. So I assume they are attempting to attract on business guest. My visit was business but I brought my kids with me thinking they would be able to enjoy some ammentities but nope. The internet was lagging also which was really the last straw for me considering we may have been 1 of 5 guess at this hotel. THere was simply no excuse for that so imagine when at full capacity that internet will be useless. The 3 stars they did received was for the bed and great TV. What I dont understand with business being extremely slow why are these hotels still charging prices as if they are full service advertising what they do not offer to get you to choose them. I stayed a M -W not even a weekend and paid 268.00 +60 but they refunded me the 60. Which was still to much. I wont stay there even when they are finish renovating who stays at the courtyard of marriot with no pool or jacuzzi?I really feel like that was a bad decision. You offer spa stuff and no pool area.
Clean and super close to the airport. Unlike the Courtyard Miami Beach last week the staff was super friendly and accommodating! I had to early check out and was even offered a 1/2 day rate due my flight times! Kiana was super informative about the amenities and that the hotel was under complete renovations. Just really outstanding. Only negative was the hot tub is no longer in service 😥.