Very friendly and accommodating staff. Convenient shuttle to and from airport. Affordable. Highly recommended!
The guy we dealt with was very helpful and friendly, made everything very easy. Great place
Called for a pickup from the airport at 1AM and they claimed they couldn't find my reservation. Said I must have scheduled for PM instead of AM. I said "No, I scheduled AM". They said they'd call back and hung up on me. I double checked my reservation and verified I had scheduled the correct time. Got a call back and they doubled down on their lie, blaming me and saying I scheduled for PM. They then tried to shake me down for 55 dollars cash to take me to my car. "No credit cards" they said. I refused and told them I'd already prepaid. Finally got to my car and was able to leave but would never use again. Rude and borderline criminal behavior.
First of all, the employees and the owner don't seem to be on the same page. Also, it was a decent parking lot until they implemented a five day minimum. I guess its back to something else.
Just wanted to thank Joe and the staff at Airport Express Parking for my wonderful experience! I had a terrible experience with another online parking authority and Joe fixed everything for me and took care of another company's mistake so I could have a hassle free time prior to my flight. Can't thank him and your company enough again will only use Airport Express exclusively!