800 Royal Lane, Coppell, TX, USA
At ~6am, waited with 20 other people for the shuttle for ~15 minutes. Had to Call a Rideshare ($12) to avoid missing my flight. Been a loyal customer for as long as I can remember (10~15 years); this was the last time! Too unpredictable. Don't expect them to be in business much longer at this pace... Manager: please don't reply asking me contact you. I'm not interested.
Never again.... waited 30+ minutes for a shuttle to pick me up from the airport. Meanwhile 5 parking spot shuttles passed by. I travel frequently for work and I will not be parking here again, instead I will use the parking spot to avoid long wait times after a long travel week. Listen to the reviews regarding a long pick up time from the airport and a decent pick up time in the park n fly lot. I will say the people are really friendly and had the wait time not have been extensive, I’d return.
I have to share the same experience as most of these reviews. I have parked here twice and both times the departure was great, the return was atroshious. I had no problems getting to the airport but coming home I had to wait 30+ minutes for the shuttle. The first I waited right at 30 minutes and I thought maybe they were just busy so I gave them a second chance. This last time I flew in late and had to stand in the dark terminal at midnight for 47 minutes. I kept calling dispatch and she just kept saying someone was on their way and hanging up on me. Meanwhile, I saw 3 parking spot shuttles come and pick up people. I will be using them from now on. The last thing I want to do at the end of a trip is wait that long to be picked up when I already have an hour drive home.
Great experience. Very affordable, Found a spot and was picked up immediately by the shuttle and dropped right in front of my gate.
We loved this company. But the last three trips we had to wait 30 minutes at least at the airport for pick up. While we waited we saw 10 Parking Spot vans go by. Consider us lost customers.