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Traveling to the Dallas-Fort Worth area? Finding reliable parking is crucial for a seamless experience. The Westin provides a variety of parking options designed to accommodate both short-term and long-term guests. This guide will help you navigate the available services, rates, and additional amenities that enhance your travel experience.
Overview of Parking Services
The hotel offers a secure and convenient parking environment, ensuring that your vehicle is well taken care of while you travel. Below is a detailed overview of the parking options available:
Parking Type
Description
Rates
Self-Parking
Guests can enjoy the convenience of self-parking, providing easy access to both the hotel and the airport.
$15 per day
Valet Parking
For those in a hurry, valet services are available, ensuring your vehicle is parked securely and efficiently.
$25 per day
Park and Fly Package
This package includes parking for up to 14 days, along with complimentary shuttle service to the airport.
$99 for 14 days
Shuttle Services
The Westin offers complimentary shuttle services to and from the airport, making it easy for guests to reach their flights without the stress of driving. Here are some important details about the shuttle service:
Frequency: Every 30 minutes
Duration: Approximately 10 minutes to the airport
Pickup Location: Conveniently located at the hotel entrance.
Expert Insights on Parking Choices
Choosing the right parking option can significantly impact your travel experience. For those planning an extended stay, the Park and Fly package is an excellent choice, as it combines parking and shuttle services at a competitive rate. Alternatively, self-parking is ideal for guests who prefer direct access to their vehicles.
Quick Tips for Parking at The Westin
Consider booking your parking in advance to secure the best rates.
If you're in a rush, valet service can save you time.
Keep an eye out for seasonal promotions or discounts that may be available.
In summary, The Westin offers a range of parking solutions tailored to meet the diverse needs of travelers. By understanding your options and planning ahead, you can ensure a smooth and enjoyable travel experience.
Comparative Analysis of Parking Options
When choosing a parking solution, it's essential to weigh the pros and cons of each option. Below is a comparative analysis to help you make an informed decision:
Parking Option
Pros
Cons
Self-Parking
Cost-effective at $15 per day, Direct access to your vehicle, Convenient location near the hotel
Requires you to park and walk to the hotel, May have limited availability during peak times
Valet Parking
Convenient drop-off and pick-up, Professional handling of your vehicle, Ideal for those in a hurry
More expensive at $25 per day, Potential wait times during busy periods
Park and Fly Package
Great value for long-term parking, Includes shuttle service to the airport, Peace of mind with secure parking
Requires advance booking for best rates, Limited to 14 days of parking
Key Points to Consider
Here are some essential points to keep in mind when selecting a parking option at The Westin:
Duration of Stay: If you're traveling for an extended period, the Park and Fly package may offer the best value.
Convenience vs. Cost: Weigh the convenience of valet parking against the additional cost. Self-parking is more economical but requires more effort.
Booking in Advance: For the best rates and availability, consider booking your parking in advance, especially during peak travel seasons.
Shuttle Service: Take advantage of the complimentary shuttle service to make your airport transfer hassle-free.
Frequently Asked Questions (FAQs)
Here are some common questions travelers have regarding parking at The Westin:
Question
Answer
Is the parking secure?
Yes, the hotel offers a secure parking environment with surveillance and staff monitoring.
How do I access the shuttle service?
The shuttle service picks up guests at the hotel entrance and runs every 30 minutes.
Can I change my parking reservation?
Yes, you can modify your reservation by contacting the hotel directly.
What if I arrive late at night?
The hotel provides 24/7 parking access, and the shuttle service operates during late hours as well.
Conclusion
Choosing the right parking solution at The Westin can significantly enhance your travel experience. With various options available, including self-parking, valet services, and the Park and Fly package, you can select the one that best fits your needs. By considering the pros and cons, key points, and frequently asked questions, you can make an informed decision that ensures a smooth start to your journey.
We had a wonderful stay over the weekend. We brought my daughter and her best friend for a concert, about 20 min from the hotel. Juli at the front was so accommodating and sweet. She went out of her way to make sure we had our special request fulfilled. The hotel was quiet, beds super comfortable, and right by the airport for those needing a stay close by.
Ted Langworthy
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Very nice but not quite up to Marriott standard. Breakfast left a lot to be desired. Had to wait in buffet line behind about 16 employees. No potatoes and bacon looked like sliced ham but did have good flavor.
Alphonso Terrell
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First time staying here and overall the stay was fantastic. The hotel was nice, clean and friendly from the staff to the guests. The fitness center is just what you need to maintain while you are away from home. The room itself was nice, clean, dust-free and had bone chilling AC (extra points here). The rooms furniture is a bit dated but that is just me finding something to nip pick about. My only real complaint is the shuttle bus times, only leaving on the top of the hour, every hour is a bit inconvenient, but overall a place I would definitely recommend.
Tom Esselman
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Well maintained property. Front desk staff greet you with a smile. They really make you feel welcome.
Rooms are clean and well furnished. Bathroom was a little tight on space.
Airport shuttle is one of the more reliable of the hotels in the area.
Damon T
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Friendly staff and beautiful rooms. The Westin "Heavenly" are truly as named. Bed was comfortable and comforter was comforting. Food was really good. The lounge had great snacks and a great breakfast buffet. This was a really great place to stay.
Ann Vaughn
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I had a nice stay at the Westin DFW location. The convenience of being by the airport can not be overstated. The airport shuttle is a nice service. The holiday decor is quite lovely. Staff were very accommodating. I had a decent dinner at the restaurant in the hotel. My room had a great view too.
Thomas Dorwart
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Great place. Very clean and quiet. We stayed there last minute because of flight delays in Christmas Eve. Devin at the front desk was cheerful and welcoming on Christmas morning. He was very helpful. Merry Christmas.
theresa haas
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Beautiful hotel. Has a nice bar and restaurant. The rooms are good, basic with no crazy decor, I did like the wooden framed mirror and big TV. The shower is nice, it is a rain shower and warm warm water. The only negative thing I can say is that when I turned on the shower it smelled moldyπ΅βπ«. Everything is a drive away.
Harry Bowyer
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A very nice room and hotel. I would advise against the 14th floor since the pool(?) or whatever that was above was very noisy in a white noise kind of way, but everything else was spot on.
Dinner was brought to the room and tasted amazing (extra charge though), as good or better than a restaurant would be.
Chase Bailey
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Great location near the Dallas Airport and Parking spots. Has restaurant and bar inside open till 11pm. Has a rooftop pool with gym over looking it. Pool had debris in bottom, towel left out over chairs, empty glasses along edge, hadnt been checked/maintained in a bit. Rooms are pretty standard. Little dingy, popcorn ceilings, doors are misaligned and don't close in some areas. Pretty good hotel, but I do think it's over sold as a lot nicer than it is.
maquise albert
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I love the place from first sight, and most of all the receptionist who was there today 10/29/20 at 7pm is exceptional.... polite and just so attentive
S.L Lovesome
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My husband and I took a COVID-19 vacation and when we walked in this hotel, it looks and feel like a 5 star hotel! The rooms are super clean(love the smell of bleach in the bed linen) and the staff was super nice... In addition, they have peloton bikes and a modern gym..Hats off to the front desk staff for providing an exceptional experience despite COVID-19.
Shana Denise
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The hotel is beautiful, the front entrance area when you walk in, the chandelier above it is gorgeous. The staff is very accommodating and thanked me for my loyalty as a Ambassador Elite which was awesome. So people do not do so and it made me feel welcomed. The Westin Club is amazing and beautiful, and offered breakfast starting at 6 a.m. The seating and the atmosphere is amazing. The hotel rooms are really comfy and the beds are really comfy. The hotel is very clean and a breathe of fresh air. I'll be back when I come back to Dallas. The location is not far from food locations and shopping. Denny's is right across the street if ypi do not want to eat at the hotel. Westin thank you for your commitment to serve not only your elite customers but ALL your customers.
UZETTE GRANDISON
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The hotel had enough rooms to accommodate players coming in from out of town. The rooms were clean but small. I wont complain we were given a decent rate. The downside was there was a refrigerator in the room but no microwave however there is one in the lobby. We only had enough towels for a 1 night stay so we had to request additional towels. The bar was open but the food options were mainly party food. wings, hamburgers, cheese sticks etc. That was only available from 4 to 10. There was no complimentary breakfast. The staff was friendly and always available.
Jodie Robinson
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If anybody is looking for bargain deals for hotels check Κα΄α΄α΄ΚΚα΄ΚΚΚ.α΄α΄α΄ reserved a hotel on there and these guys had the lowest rates any where!
Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Christia Young
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Nice room, although no fridge or microwave. Shower was grrreat!!
Sylvia Anna
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I will soon update my review with photos but I have to say that I always have great experience at this Byrne Grill restaurant/bar. The staff is super friendly and approachable and they are willing to go out of their way to create drinks of your choice. Especially Meghan has been a creator of delicious martinis or margaritas. She is a true gem :). Now about the food. Itβs simple but plenty to choose from; whether you are in mood for delicious pizzas, chicken wings, salad, tacos, pasta or even steaks, they have it all. I enjoy coming to this hotel, because the front desk ( ask for Lilly, she is the sweetest and the most professional), the staff and overall experience is always pleasant. And of course, they offer a complimentary shuttle as well!! Itβs also a convenient 10 min drive to the airportβ¦.guess what, I reside in California but when I am in DFW, this is the hotel of my choice. :)
David Calhoun
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The Westin DFW airport hotel was great for our one night stay. We liked the extended checkout time provided. The room was clean and the amenities were good as well. I think our favorite part about our stay was the people - very friendly. The shuttle too was very convenient- Tony was the shuttle driver arriving and leaving - he was awesome and went out of his way to make sure we were taken care of.
Cierra
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I wanted to publicly shoutout Christopher. He worked overnight when I was there the weekend of Dec 6th. He was phenomenal. He was super helpful and nice and I havenβt experienced service like that in a long time. Very genuine, good, and attentive person. Give him a raise if yall havenβt π. I would stay here again. Beautiful hotel, rooms are clean, and love the mirrors in the bathroom. They have a free shuttle to and from the airport which is super convenient and gives you the relief of not having to worry about a ride to the airport!
Emme Perot
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Really good service. Nice bedrooms. Great lobby. Got to go for meetings and conferences.
K Heuring
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Traveled with soccer team for tournament, hotel provided a fair price and was accommodating with parking and breakfast. All staff were friendly and helpful. We all truly enjoyed our stay.
Kera Terry
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Absolutely loved my experience from the beginning being greeted by the concierge Angel she was very nice polite and informative she made sure we knew all of our benefits and didnβt miss out on anything during our trip! There is absolutely nothing like going swimming in the roof top pool with planes flying over it was stunning and fun and the members club area was very clean and well stocked up the breakfast was amazing our room was very clean the shower was amazing and the tv was personalized with our name when we first came in and it had tons of shows and movies to watch I definitely recommend staying here 10/10
Kris
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Clean room, comfortable bed. Club class definitely not worth the money. Self serve water, pop and some packaged nuts. Shuttle only runs once an hour in the morning to the airport. I would try another airport hotel next time.
Nick Reynolds
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I have been staying here for 6 weeks, and have another 3 or 4 remaining. Thatβs a long time ! The staff here have been so friendly and welcoming from day 1. Weβre now on first name terms. Everything has gone smoothly, including a number of big conference style events we have held here (Teresa in the conference team is excellent btw). Compared to other hotels, the food has been very good. Sudip and his team behind the bar are fun, and their service has been top notch. Maria has been so welcoming and always fun as she greets us βfrom of houseβ.
Gabrielle Mgeni
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I'm truly only rating it 5 stars because of the bar. Not only did I not get room i requested, but it was dirty. However, I went to the bar and Omar and Megan were so nice and attentive to me it almost made up for it. Despite having to deal with a slightly rowdy crowd they still made sure to pay attention, converse, and handle me with extreme care. They never once seem frazzled by the loud and outspoken crowd. They really made my experience enjoyable. I would come back to the bar just for them.
Courtney Smith
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My only complaint was the bad wi-fi. I even bought the βpremiumβ but it wasnβt any different. Convenient shuttle to the airport, restaurant and Starbucks on site. Love the snack display that goes up in the afternoon. Parking is $20 a night, all very easy. The bed was so comfortable and the shower was great!
Sarah Grace Photography, LLC
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Beds were pretty comfortable. The hotel is right on the descending flight path, so the airplanes literally fly a hundred feet or so above the hotel and you can see and certainly hear them.
Airport shuttle driver was very helpful, but needed to call the hotel when you land, especially if late.
Check in fine, with free water. The main problem on arrival and the stay for that matter was the bartender. We arrived from the West Coast at 11.30pm and saw hotel literature in our room that said that the bar was open till midnight so went down before 11.45pm only to be headed off by the bartender rudely signing the slit throat gesture and an expression that suggested we were foolish for even trying to get a drink. The gas station across the road came to our rescue and saved us $$.
The bed was comfortable and a good shower... sleep oil was a nice touch, the only problem with the room was a musty smell.
We had breakfast at Dennys across the road then had an hour by the small rooftop pool.
Would stay again for a layover but may check price of other hotels nearby too...
Adrian Orat
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The front desk staff was great and very accommodating with my reservation and needs. The breakfast staff was terrific as well. Maria was very accommodating to us and did a great job managing the guests requests and making sure breakfast items were replenished and hot. The breakfast was very well stocked and had many options - Eggs, hash browns, bacon, egg and cheese sandwiches, toast, made-to-order pancakes, Greek yogurt, cereal, apple juice, orange juice, lemonade, milk, coffee, tea, pastries, oatmeal, grits, and all the toppings. The lounge was clean and well stocked with snacks and especially drinks during the day and evening.
Daniel G
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Stayed here for a week on a work assignment, every thing has been great the whole time, from clean rooms to beautiful lobby, roof top pool and gym. The food was not horrible priced and was very good from the restaurant at the hotel. Room service has had my room cleaned up every night. It has been a very pleasant experience. Also, it was a very quick drive to and from the airport.
G
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Comfy enough. Desk person was noice. NOICE!
Vanity Posh
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I did have an issue when they were charging me a deposit and I had to call my bank, but besides that I had a nice relaxing stay. The beds were very comfortable, especially the pillows. The front desk was accommodating.
Karthick Sellamuthu
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I was on business trip and hotel was close to airport and offered free shuttle to airport. Room was clean however you can hear noise from outside the rooms. My biggest concern was airplane noise and keeps me wake up couple of times in the night. I wish they had better noise canceling design to have peaceful stay.
Staffs were nice and offered breakfast in their clubhouse which was ok. Only had limited options.
Jayaram Lamichhane
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Really nice hotel by the Dallas-Fort Worth airport. The people at the front desk, the shuttle drivers and even the people who provided the room service were amazing. The shuttle service will take you anywhere within 5 miles of radius. It was really convenient to visit some of the amazing restaurants around. Would like to visit this hotel if I ever travel Dallas again
Elizabeth Wise
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The hotel it's self was beautiful and perfect for what we needed. I felt like the staff appreciated our Marriott status, and took great care of us.
We were with our nephew who wanted to see the planes. The front desk staff set us up in a beautiful room where we could watch the planes landing right over us. That being said the building seems to be well insulated and we didn't have to listen to the planes all night.
I was able to catch the shuttle to the airport early in the morning. It was a quick, easy, comfortable ride.
They do have a beautiful, large lounge for platinum and higher guests, and they are pet friendly.
Richard Walker
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The hotel itself is nice, but the pool is on the roof and you will enjoy no peace there. It's cool for a few minutes because it's directly in the flight path of the airport and planes are passing a few hundred feet over you. We were on the 3rd and 2nd floor and weren't able to hear it in our room, though the 14th floor may be different I can't say. The lobby of this place is very nice as is the bar area. The rooms seemed a bit on the small side but we didn't spend the day hanging out in it.
N S
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Great hotel!
Very clean, nice shower, awesome rooftop pool where you can see many airplanes pass by.
Their bar is opened until midnight. Beer selection might not be too wide, but I liked Dallas local beer. Food was great. I ordered salad with salmon, which was perfectly cooked and seasoned!
I lived the room somehow the floor was partially dump, but I only stay for a night, so it's not an issue for me. Phone was taken by nobody. So I removed one star.
Chanel Cinq
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A few nights before this stay I reached platinum so I called this hotel before I booked it to ask if I could be upgraded even though my app didn't yet reflect I was platinum and that I could show receipts for the other two nights that had not yet posted. I know Marriott is a stickler to sticking to the rules. I called 3 properties and the Westin was the only one that said yes. The corner suite on the 15th floor was perfect. The hotel is a little dated but it was very nice. I have not stayed at too many properties at this level as I am usually in Fairfield Inns in small towns but this one is one of my favorites. 5 stars all around. The only thing I didn't like is the lounge was on the first floor with no windows. It was spacious but I didn't want to spend any time there. I took my breakfast to my room.
Lou Costanza
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This hotel has complimentary shuttle service to and from DFW which is a huge plus. The hotel itself is nice. While enjoying the rooftop pool you get to see many airplanes flying over as it is so close to the airport. Westin Club is spacious. We really liked the white tea shower gel and shampoo. Tub is separate from the shower. Room was clean enough. Most of the front desk staff are polite. I did have an issue where I requested an extra blanket on the Marriott App. After over two hours it never arrived at the room. Went down to the front desk to mention my request wasnβt responded to. An additional hour later - still no extra blanketβ¦ The exercise room is really tiny. Solid 4 star experience overall.
Paul Talbot
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Beautiful hotel and accommodating, friendly staff. Hotel shuttle was a big win. Could hardly hear planes despite proximity to the airport. AC kept the room plenty cool even on a warm day.
Jacob Tidwell
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Overall, it was a regular Westin experience. Itβs a deceptively large conference space. Room was comfortable. The lobby/atrium ceiling opens up 4-5 floors, which made it incredibly loud at all hours for those of us on the end of the hall. Most of the interior restaurants were closed or barely/poorly operating, which has become the norm in hotels during the pandemic. Staff was exceptional friendly and accommodating. Banquet food was wonderful!
Y Lozano
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Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Yonas Negalign
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Very clean, front desks are very friendly, airport is about 2 miles from hotel, shopping and restaurants are nearby...I would definitely come back here and also I would encourage you to book this beautiful hotel! Thanks!
Geneva Addo
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This is my first day here and I am learning new things. I can't wait for tomorrow.
Esteban DeleΓ³n
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I recently had the pleasure of staying at the Westin Dallas Fort Worth Airport, and I was thoroughly impressed. The hotel is located just a short drive from the airport, and it offers a free shuttle service, which made it very convenient for me to get to and from my flight.
Upon arrival, I was greeted by friendly and helpful staff members who made me feel welcome right away. The check-in process was quick and easy, and I was soon on my way to my room. Diana in the lobby was especially wonderful and kind and very helpful. Her cheerful disposition and knowledgeable insights of the hotel were paramount in feeling right at home.
My room was spacious and well-appointed. It had a comfortable double queen-size bed, a large desk, and a decent TV. I was particularly impressed with the hotel's amenities. There is a rooftop pool, a fitness center, and a spa. I also enjoyed dining at the hotel's restaurant, which serves delicious food and has a great wine list.
Overall, I had an excellent stay at the Westin Dallas Fort Worth Airport. The hotel is luxurious, convenient, and offers excellent service. I would highly recommend it to anyone looking for a place to stay near the airport.
Rick Shaw
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Nice place but I was there when there was some little league sports event was. There were kids running up and down the halls screaming.
Otherwise comfortable rooms, really close to airport and nice staff. There is an hourly shuttle to the airport.
Ali Murray
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Lovely hotel & staff! Due to missing my connecting flight, I had to find a hotel to stay in. I didn't have any of my luggage with me at all & they were super kind. The staff provided me with the things I needed for the night. I appreciate the kindness that was shown to me from the front desk to housekeeping. Also the room was very comfy & warm. Nice decor & clean.
Mykah
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Very clean hotel and a wonderful convention space! Rooms have great climate control and plenty of hot water for showers. The roof top pool is also nice weather permitting. Diana down in the lobby was also very pleasant to talk with and does an amazing job keeping the hotel's first impression in a very clean and tip top state.
Tawanna Armstrong-Ivory
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Very modern hotel. I love Westin and it didnβt disappoint! We had flight issues which caused us to miss our connecting flight. Thank God for my Marriott membership. They helped me right away in securing 3 rooms. And the breakfast and service was delish!
Dundi Thompson
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Attended a 3 day conference. The conference center is well laid out and easy to navigate. The restrooms are plentiful and clean. Room temperatures were easily modified and adjusted quickly. Easy to access from 114. Throughout the conference, people commented about how nice the facilities were.
Chuck Davis
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Excellently appointed hotel with very polite and professional staff. I was very impressed with how smoothly my stay went and truly enjoyed the amenities. Worth a stay if you are traveling through Dallas and have a layover.
Cat Snider
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I usually hate staying at hotels. This hotel was lovely and I felt very comfortable. Easy for getting to or from the airport if you have a late or early flight.
Brennan Walter
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Room was very clean and comfortable. The hotel shuttle promptly picked us up from the airport. I stayed as part of a training with American Airlines, and the hotel staff did a great job checking everyone in and personally welcoming our large group. Lots of fun and good drinks down at the bar which was open late. Overall a fantastic stay here!
Lazaros Samlidis
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Room 712
Very nice rooms with large TV, great comfortable bed and pillows. Restaurant in lobby which is pretty good. Covered smoking area out front. Also has a pantry by the front desk. Friendly staff and not sure if it's the norm but enjoying the free snack basket in the lobby.
Sandra Gates
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Had a Wonderful Stay
Hotel Was Beautiful, We Had a All Girls Weekend.
The Front Desk Staff Was Incredible Dionne Supervisor in Charge, Made Our Stay Memorable. We Had A Suite it Was Great, She Helped Us With Places to Go In and Near Dallas Area. The Winery Was The Best. Yβall Have A Gem in Her.
Great Stay All The Staff Was Great and Friendly. The Restaunt Food Was Really Good. The Bartender Was Great. Thanks Westin For A Great Girls Trip
Leah Kucera
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All I have to say is the Westin went ABOVE AND BEYOND last night in the face of about a zillion AA flight cancellations. Their chief financial officer even worked overtime to drive the late night shuttles. While he said it was his first time driving, he did a terrific job. The bar staff stayed open late and the front desk check-in crew were phenomenal (all even in the face of some *very rude* and entitled customers). Best three hours of sleep I've ever had. Just want to say a big thanks to you guys for making a terrible travel day so much better.
Cheryl Blair
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Had to spend an overnight due to flight cancellation. Clean. Front desk staff friendly and helpful. Quiet hotel. Nice view of the airport from floor 9. Watched planes take off and land. Great room for someone with kids.
Kierra Allisson
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If anybody out there is trying to find great deals for hotels head to Κα΄α΄α΄ΚΚα΄ΚΚΚ.α΄α΄α΄ made a reservation for a resort on there and these guys had the lowest rates just about anywhere!
Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Dawn Villarreal
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I only stayed for 1 night, checked in & pretty much fell asleep afterwards.
The folks at the check in desk offer excellent customer service π
Everything was very clean, very well lit.
There is a small snack pantry by the front desk.
There is also a restaurant inside, which must be good because when I checked in last night it was packed π
This hotel has a swimming pool and gym on the 15th floor (roof top).
My room was very clean and comfy π
I snuggled right on in to the bed and pillows and fell asleep. π΄
I wish I could review more but I honestly can't since it was a very short stay.
I will be back though so I can relax and thoroughly enjoy my experience at Westin more fully π
Eddie Baker
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Looks nice. I once went to a convention here and it's bigger than I expected. Probably a very comfortable place to stay, and it's conveniently close to DFW Airport.
Steven Chaney
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As I sit here at 2:40 in the morning, wanting to get some sleep, I have nothing to do but write this review. I'm unable to check in because the front desk says they're "...doing an audit. Sorry." -- nothing more, no empathy, not so much as a suggestion to have a seat in the lobby. Just "It's gonna be 30 mins. Sorry." and a look away to check some paperwork. Unacceptable. The hotel seems clean and well appointed, but the staff could use some customer service training, and policies need to allow for check in 24 hours a day if they're going to advertise 24-hr check-in.
Update: The room is nice, with a spacious shower and large rainfall shower head. It appears that some things were missed during cleaning though. I can't tell if the Lifewater was placed intentionally, as there's no signage like there was under the smaller generic water bottle. Next to the Lifewater are a couple of fast food mustard packets.
Gustavo Amador
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Beautiful remodeled hotel. Common areas are beautiful. Nice rooms. Why not upgrade shower fixtures? Small gym. One stationary bike broken and the other one souns like it needs maintenance. Laundry is in the gym. Gym was dirty and no towels at 5 pm ... none the next day at 7 ...
Darline Cantave
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I could not stop by and leave a review for such a great customer service I received from Dionne yesterday. Sheβs excellent with her customer service skills. Thank you for helping me yesterday by going above and beyond. May God bless you dearβΊοΈ
Ja'Qualen & Alexandra C
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Nice hotel and close to restaurants and other attractions in North Irving. Guest services were nice and accommodating for our needs. Our main issues are the small room size and DFW landing paths are directly over the hotel so you constantly hear them landing. Otherwise, no major issues noted during our stay.
Tracie Hoffmeyer
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The service walking in was exceptional, the room very clean, cool temps & pleasant smelling. Slept great in the big bed. This was a wonderful hotel for a quick night stay!
Andrew Martinez
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I know a lot of people posting about how bad it was this past weekend. Iβm quite the opposite. There was a massive convention going on for some people domestic and international. Elevators were hard to come by, but nothing to bad. Customer service always treated me kind, Iβm sure they constantly got phone calls and guest show up to them with bad attitudes on how their experience is going so Iβm sure they were a little frustrated but if you come at them with disrespect then expect the same in return. They are people with emotions just like everyone else. I love this hotel, we are going to continue to stay here, everything we wanted out of the hotel we were still able to use. Met some of the guests that traveled here from out of country, some really nice folks. All in all a great trip. Will return next month.
Lailah Ada
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Awesome! So happy with my stay! Booked this place for a wonderful price at Κα΄α΄α΄ΚΚα΄ΚΚΚ.α΄α΄α΄ I like this resort and I'm really grateful I stayed at my favorite place much cheaper than what I usually pay.
Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Ashley White
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This hotel was very clean & quiet. Service was good. The woman who was checking me in at the front desk was a bit coarse when I asked her for a room without a connecting door. But everything was fine and I would stay here again.
TMAC Coles
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My husband and I have been staying here for a week now, we are on our vacation. Lilly H., from the front desk, has made sure that every need has been met. She goes above and beyond with the best welcoming customer service! The entire staff from the cooks to the shuttle service is super friendly and welcoming. We originally had a three night stay, but we extended our trip for 4 extra nights. The hotel is beautiful and it is a very convenient location minutes away from the DFW airport, shopping centers, and yummy restaurants. Keep up the great work, God Bless you all!
The Colesβ€οΈ
Philip J
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This is a nice airport hotel. The rooms are a little tired and so are the hallways. The rooms are small and so is the bathroom but everything is neat and clean and orderly the fitness center on a scale of one to 10 is an eight the lounge if youβre a frequent guest, his first class. Thereβs on-site parking and itβs easy to get to the airport. The beds were extremely comfortable and the bedding was first class I would stay here again.
James Adamthwaite
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Older building. Renovated. Smaller rooms. Bed was very comfortable. I didn't expect the proximity of the airport to be a nuisance, but one runway's flightpath has airplanes flying right outside the hotel room window which was distracting. I was happy to stay here for a work event but would avoid this location for a personal trip.
Obed Aviles
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I recently stayed at Westin Dallas Fort Worth AirPort, and it was an exceptional experience from start to finish. The staff was welcoming and went out of their way to ensure I had everything I needed. The room was spacious and clean.
The location was ideal, close to DFW airport.
They have a Starbucks inside employee Ana Padilla was kind to help me get a coffee even 15 minutes before opening. She took the time to ask me how was my day. Noted how I want my coffee and make it perfectly. Best Starbucks experience.
Recommend.
Corey Joyner
12345
My company placed me in this hotel for over a month. Everyone was AMAZING! The oneβs that stands out the most to me was Tedura, Meagan, Dionne, Ingrid, Shawn, Roderick, and Q! They made sure I was comfortable and well fed when the bath weather hit Dallas. I highly recommend staying here if you are ever in town.
Leah Kucera
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All I have to say is the Westin went ABOVE AND BEYOND last night in the face of about a zillion AA flight cancellations. Their chief financial officer even worked overtime to drive the late night shuttles. While he said it was his first time, he did a terrific job. The bar staff stayed open late and the front desk check-in crew were phenomenal (all even in the face of some *very rude* and entitled customers). Best three hours of sleep I've ever had. Just want to say a big thanks for making a terrible travel day so much better.
Richard Gonzalez
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Stayed here because of a flight cancellation. We were stressed out from the airport, but as soon as we arrived the welcome we received was a breath of fresh air. Lilly checked us in and was extremely welcoming and sweet. We had dinner In the restaurant, the food menu was limited but our server Ingrid was very attentive and had a great sense of humor, she had me laughing throughout the entire dinner! She even had the bartender Megan stop by our table to help us decide on our drinks. The drinks she made were amazing! She was very knowledgeable when it came to the bar too. The service I received from these people was top notch.
So shout out to Lilly, Ingrid and Megan for making the stay here one to remember.
The only negative was a limited food menu and breakfast prices were a bit high. The ice machines were also out of service.
Anthony Rosania
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I HIGHLY RECOMMEND Westin DFW airport hotel. I consider this a Top-Tier Customer service driven Hotel in the Dallas Fort Worth Airport area. From check-in, overall high quality of room, housekeeping, engineers & bar/restaurant servers!
I stay here often for work and you simply can not beat the price for what you get. The spacious & clean rooms , Super comfortable beds, and friendly staff make this enjoyable. Special shout out to Lilly at front desk and Bartneder Megan for always greeting me with huge smile and for always being extremely pleasant and accommodating with all requests and concerns! You never make me feel like I am asking too much, so thank you.
Thank you to the entire Westin staff for always making me feel welcome and showing up with positive attitude and smiles!! Look forward to seeing you again soon! -Anthony R.
Great customer service especially from Maria, Selene, Sandra, Louisiana y Andres.
Very professional skills people with high personal values.
I spent 10 days at the hotel and they made me feel like home with their warmest greetings and care every single day.
No doubts I will repeat with them next time coming to Dallas
John McClain
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Had everything I look for in a hotel when traveling for business. Shuttle back and forth to the airport. Nice and quiet with good dining nearby. Great conference rooms with fantastic food. Nice room with comfortable pillows. Bar doesn't close at some dumb early hour like many hotels. Will make this my go-to when traveling through DFW moving forward.
Angel Garcia
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Very nice hotel with friendly staff. Biggest downside, only 1/1 washer, dryer for the entire building.
I tried to wash my clothes and both machines broke down.
I had to air dry my clothes in my room.
Housekeeping is amazing.
Overall, I give them 8 out of 10.
And of course, I recommend this hotel to any worldwide traveler.
Russell James
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I believe her name was Samantha. I called her from the airport, she sent a shuttle right away, and when we arrived she got us checked right in with two complimentary bottles of water. We had a great dinner there at the restaurant in the lobby. And the beds were so comfortable it was the best night sleep I've had in a long time. Woke up in the morning to Starbucks in house. The overall experience was perfect. We didn't even get a chance to use the pool on the roof, but again, rooftop pool! So definitely worth the great rate we got through hotels tonight and I would pay the regular price no problem. I would suggest this hotel for every reason, comfort, service, location you get it all here.
Rhonda Tomasi
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The conference room was comfortably outfitted. Large stage. No marquee displaying information about room and conference until you found the area. Some explanation at front door would help. Easy parking, clean facility.
Haylee Michalski
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This hotel exceeded my standards!
I was recommended this hotel for a quick easy in and out layover and I must say this hotel was absolutely amazing.
The staff are so polite and they helped with any needs I had. Check in was so easy, hotel in general was spotless, food was amazing and they even had a cafe open for my early morning flight.
The hotel is less than 10 minutes from the airport. Ubers are very easy to get plus the hotel offers shuttles to and from the airport to make things easier.
I will absolutely be staying here again for any layovers I have coming through Dallas!
Kimber Beck
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Excellent room. Everything was clean. Bathroom was fantastic. Living room was amazing except for the fact I was looking for a plug for my phone behind the couch and they don't clean behind the couch. I found empty cans and garbage back there. They have a nice little reception in the evening so you can get a light snack, chips, vegetables, salsa and some drinks. That was nice. They also had a decent breakfast. The proximity to the Bass Performance hall is what made this the choice for us. It was literally kiddy corner across the street. Downtown Fort Worth is very walking, friendly with lots of little shops and I never felt unsafe.
Maverick
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The staff was amazing, the rooms were spotless. I found mildew/mold on the lid of my ice bucket. I went to the front desk and it was personally cleaned and sanitized for me. I requested an extra towel and it was brought to my room within minutes the view was blocked by trees, but seeing through them was good enough. There were multiple lights out on the hotel main sign. The parking lot was well lit and there were plenty of spaces available close to the front. I will choose this hotel for my next trip.
Shakiba Hassani
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I enjoyed staying here for a few nights in between flights. Rooms are clean and got upgraded to a suite for being a titanium member. Breakfast is nice in the morning and staff is friendly. No charge for parking And has airport shuttle every hour if needed.
Dominic Alfonso
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Enjoyed the upgraded room (Corporate King Suite) as an Ambassador Elite, thank you. Very spacious, bed is really comfy.
Hotel is very close to airport. Highly recommended.
J Burr Tompkins
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Fantastic Facility - Heated rooftop pool. Only 4 miles from Dallas Fort Worth Airport ! Friendly and courteous staff - a little convenience store on premises and a fantastic restaurant ! 5 Stars.
tony gomez
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Excellent stay for nearby work travel/trips!
The staff was friendly, they had desserts for guests in the evening, the lounge was great and the overall atmosphere is fantastic.
The gym is very good. Large enough for several people to not get in each other's way with plenty of different equipment including 2 Peloton bikes.
My one complaint is the extremely cheap toilet paper... There's no way we can't do better.
My one wish would be to have the pool be open year round.
Overall, excellent stay that is close to the airport.
Sarah L
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A bit further from the airport than I realized, but not terrible. Worth it for the Westin name and amenities. Customer service was a bit weird when I arrived, but much better the following morning. Rooms were comfortable and clean, but not the level I would expect.
Dave Alexander
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Great hotel, comfortable rooms, excellent conference space.
The food in the restaurant was excessively salty I could not finish the salmon or mashed potatoes. My dinner companion has similar issues with the Cajun pasta
Melanie King
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We enjoyed the stay very much! The rooms were comfortable, the service was very good, and the food was excellent. The only problem we had was that the catalytic converter was stolen off of the Toyota Tundra we were riding in. When the police officer showed up he said that it happened in that parking lot regularly.
Rob Shook
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The hotel is showing its age; the "club lounge" is unremarkable, hotel bar & restaurant are (unsurprisingly) expensive. Staff are generally friendly, but not particularly engaging (e.g., front desk staff couldn't be bothered to open a conversation with "good morning", "hello", or "how can I help", but instead stand and stare at you until the guest says something. Not a good impression).
Beds are comfortable. Bathroom is well-maintained. TV has a reasonable number of channels, but nothing remarkable. Internet speed is solid. Water pressure is adequate. Air conditioning couldn't get the room below about 75ΒΊ. Desk space is good. Hallways are poorly lighted. Parking is convenient. Easy access to major roads.
Housekeeping in the rooms was generally good. (My room was not vacuumed during my stay, even though I requested "full housekeeping" - which, by the way, has to be requested), and the public areas (such as guest hallways) could use attention. The same pink feather was in the hallway in front of the adjacent room from my check-in on Tuesday until I departed on Saturday morning - that tells me no staff member is walking that hallway (or they would, of course, have picked it up), and neither has the carpet been vacuumed in that timeframe. Small things, yes, but indicative of a lax attitude toward the property in general, it seems.
Ky Mom-Trepreneur
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It's really nice here. Never been on the 10th floor of any building. It has a pool on the roof. It's the weekend and I'm surprised it's so quiet. It's close by the airport. It's right across feom Denny's, the gas stations and other places I haven't visited.
Sunday Marie
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The front desk was nothing but lovely: from helping with the shuttle to check in. So nice that I called down to find out the name of the man who checked me in: Christopher was just so darn welcoming. He was able to find a charger to lend me (I got lucky. Itβs not expected, but itβs a great thing if the hotel could have them) but in any case, he was just so nice. It made an unexpected layover a pleasant experience. The service at the bar was great and they have a solid burger at the restaurant. Also: the room was very clean and the robe was super comfy. I want to buy one.
Christopher Stogdill (Frugal GM)
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Love this property. I've had minor billing issues my last two stays, but that would not dissuade me from staying here. Great breakfast & great staff. I love how their club room is organized on the ground floor.
Win Marsh
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This was our 4th or 5th stay at this hotel. Excellent is all ways. Washer and dryer are free from guests β bring your own detergent or buy it across the street. Hotel does not offer it for sell nor provide it.
4/5 stars due to 3 catalytic converters being stolen from the vehicles of guests during our stay. Facility needs to figure out how to increase security in their parking lot.
Marty Waters
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Very nice super clean hotel
The check in folks were so nice and very funny. Highly recommend it...
Shannon Howard
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Great stay for the price point. Clean, close to the airport, and friendly staff. The shower is nice, but it could use an upgrade. It's affordable and reliable for a convenient place to stay. Neutral, calming decor.
Patricia Weger
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Had a lovely stay for a country western competition. Great dance floor. Spacious room. My only concern was that the bed was so high that I struggled to get into the bed. I am less than 5 ft tall. I asked front desk for a stool, but they had none. At first, they said I should have booked a handicap room instead. But how was I to know in advance the hotel would have a bed that was as tall as my chest? I have stayed there several times before with no problem. However, the nice lady said she would mention to management that they needed to get a few stools for such needs. She offered to move me, but I declined because I was already unpacked. I stacked up some shoes to gain some height to get in bed. Chuckle. Just thought you should know, especially if you bring kids under 5 feet tall.
Elizabeth Brantley
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Marina Salinas (Marie) made our trip and stay! I cannot thank her enough - and the Westin for hiring her. She helped me in a moment of need - with such grace and a smile - it was amazing. SHE made our stay and our entire trip amazing. This is an amazing hotel because of the people - and Marina is the TOP of the TOP! Thank you SO MUCH!
Uweekend traveler
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We arrive to Dallas and spend and overnight stay at this beautiful hotel. The Westin Dallas forth worth , we love their hospitality after a long fly the accommodate us and gave us extra perks.
The lady at the front desk gave us tips to our destination and a nice room to sleep.
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