The Westin Dallas-Fort Worth (DFW)

The Westin Dallas-Fort Worth (DFW)

$0.00 / day
1 2 3 4 5
Good
2.4 miles from DFW
4545 West John Carpenter Freeway, Irving, TX, Irving, TX, US

Overview

4.2

Key Facts

  • Hours of Operation: 24/7
  • Est. Shuttle time to Airport: 3 Mins
  • Shuttle Frequency: On Demand
  • Distance from the Airport: 1.50 Miles
  • Your keys stay with the parking operator while on your trip

Overview

The Westin Airport Parking delivers a top-notch parking experience at Dallas-Ft. Worth Int'l Airport (DFW). Their parking facility offers uncovered valet parking.

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Top Reasons to Book Parking at The Westin Airport Parking DFW

  • Frequent Parker Program
  • Luggage Assistance Available
  • Hand Car Wash & Detailing Service Available
  • Complimentary USA Today Newspaper & Bottled Water

When you Arrive at the Parking lot

Upon arrival, enter the parking lot to the check-in area, where an agent will take your vehicle’s keys. The agent will help you with your luggage. You simply board the airport shuttle for a brief ride to Dallas-Ft. Worth Int'l Airport (DFW).

Address
4545 West John Carpenter Freeway, Irving, TX, Irving, TX, US
Google Map
The Westin Dallas-Fort Worth (DFW) map

Amenities

  • Security
  • 24/7 Front Desk
  • Wheelchair Access

ParkingAccess Reviews

5
Excellent
1 2 3 4 5
(Based on 0 reviews)

Google Reviews

4.2
Good
1 2 3 4 5
(Based on 2658 reviews)
Esteban Deleón
1 2 3 4 5
I recently had the pleasure of staying at the Westin Dallas Fort Worth Airport, and I was thoroughly impressed. The hotel is located just a short drive from the airport, and it offers a free shuttle service, which made it very convenient for me to get to and from my flight.



Upon arrival, I was greeted by friendly and helpful staff members who made me feel welcome right away. The check-in process was quick and easy, and I was soon on my way to my room. Diana in the lobby was especially wonderful and kind and very helpful. Her cheerful disposition and knowledgeable insights of the hotel were paramount in feeling right at home.



My room was spacious and well-appointed. It had a comfortable double queen-size bed, a large desk, and a decent TV. I was particularly impressed with the hotel's amenities. There is a rooftop pool, a fitness center, and a spa. I also enjoyed dining at the hotel's restaurant, which serves delicious food and has a great wine list.



Overall, I had an excellent stay at the Westin Dallas Fort Worth Airport. The hotel is luxurious, convenient, and offers excellent service. I would highly recommend it to anyone looking for a place to stay near the airport.
shatena dotson
1 2 3 4 5
We had a wonderful stay over the weekend. We brought my daughter and her best friend for a concert, about 20 min from the hotel. Juli at the front was so accommodating and sweet. She went out of her way to make sure we had our special request fulfilled. The hotel was quiet, beds super comfortable, and right by the airport for those needing a stay close by.
Rick Shaw
1 2 3 4 5
Nice place but I was there when there was some little league sports event was. There were kids running up and down the halls screaming.



Otherwise comfortable rooms, really close to airport and nice staff. There is an hourly shuttle to the airport.
Ali Murray
1 2 3 4 5
Lovely hotel & staff! Due to missing my connecting flight, I had to find a hotel to stay in. I didn't have any of my luggage with me at all & they were super kind. The staff provided me with the things I needed for the night. I appreciate the kindness that was shown to me from the front desk to housekeeping. Also the room was very comfy & warm. Nice decor & clean.
Mykah
1 2 3 4 5
Very clean hotel and a wonderful convention space! Rooms have great climate control and plenty of hot water for showers. The roof top pool is also nice weather permitting. Diana down in the lobby was also very pleasant to talk with and does an amazing job keeping the hotel's first impression in a very clean and tip top state.
Tawanna Armstrong-Ivory
1 2 3 4 5
Very modern hotel. I love Westin and it didn’t disappoint! We had flight issues which caused us to miss our connecting flight. Thank God for my Marriott membership. They helped me right away in securing 3 rooms. And the breakfast and service was delish!
Dundi Thompson
1 2 3 4 5
Attended a 3 day conference. The conference center is well laid out and easy to navigate. The restrooms are plentiful and clean. Room temperatures were easily modified and adjusted quickly. Easy to access from 114. Throughout the conference, people commented about how nice the facilities were.
Chuck Davis
1 2 3 4 5
Excellently appointed hotel with very polite and professional staff. I was very impressed with how smoothly my stay went and truly enjoyed the amenities. Worth a stay if you are traveling through Dallas and have a layover.
Ted Langworthy
1 2 3 4 5
Very nice but not quite up to Marriott standard. Breakfast left a lot to be desired. Had to wait in buffet line behind about 16 employees. No potatoes and bacon looked like sliced ham but did have good flavor.
Alphonso Terrell
1 2 3 4 5
First time staying here and overall the stay was fantastic. The hotel was nice, clean and friendly from the staff to the guests. The fitness center is just what you need to maintain while you are away from home. The room itself was nice, clean, dust-free and had bone chilling AC (extra points here). The rooms furniture is a bit dated but that is just me finding something to nip pick about. My only real complaint is the shuttle bus times, only leaving on the top of the hour, every hour is a bit inconvenient, but overall a place I would definitely recommend.
Tom Esselman
1 2 3 4 5
Well maintained property. Front desk staff greet you with a smile. They really make you feel welcome.

Rooms are clean and well furnished. Bathroom was a little tight on space.



Airport shuttle is one of the more reliable of the hotels in the area.
Brennan Walter
1 2 3 4 5
Room was very clean and comfortable. The hotel shuttle promptly picked us up from the airport. I stayed as part of a training with American Airlines, and the hotel staff did a great job checking everyone in and personally welcoming our large group. Lots of fun and good drinks down at the bar which was open late. Overall a fantastic stay here!
Lazaros Samlidis
1 2 3 4 5
Room 712

Very nice rooms with large TV, great comfortable bed and pillows. Restaurant in lobby which is pretty good. Covered smoking area out front. Also has a pantry by the front desk. Friendly staff and not sure if it's the norm but enjoying the free snack basket in the lobby.
Sandra Gates
1 2 3 4 5
Had a Wonderful Stay

Hotel Was Beautiful, We Had a All Girls Weekend.

The Front Desk Staff Was Incredible Dionne Supervisor in Charge, Made Our Stay Memorable. We Had A Suite it Was Great, She Helped Us With Places to Go In and Near Dallas Area. The Winery Was The Best. Y’all Have A Gem in Her.

Great Stay All The Staff Was Great and Friendly. The Restaunt Food Was Really Good. The Bartender Was Great. Thanks Westin For A Great Girls Trip
Leah Kucera
1 2 3 4 5
All I have to say is the Westin went ABOVE AND BEYOND last night in the face of about a zillion AA flight cancellations. Their chief financial officer even worked overtime to drive the late night shuttles. While he said it was his first time driving, he did a terrific job. The bar staff stayed open late and the front desk check-in crew were phenomenal (all even in the face of some *very rude* and entitled customers). Best three hours of sleep I've ever had. Just want to say a big thanks to you guys for making a terrible travel day so much better.
Cheryl Blair
1 2 3 4 5
Had to spend an overnight due to flight cancellation. Clean. Front desk staff friendly and helpful. Quiet hotel. Nice view of the airport from floor 9. Watched planes take off and land. Great room for someone with kids.
theresa haas
1 2 3 4 5
Beautiful hotel. Has a nice bar and restaurant. The rooms are good, basic with no crazy decor, I did like the wooden framed mirror and big TV. The shower is nice, it is a rain shower and warm warm water. The only negative thing I can say is that when I turned on the shower it smelled moldy😵‍💫. Everything is a drive away.
Harry Bowyer
1 2 3 4 5
A very nice room and hotel. I would advise against the 14th floor since the pool(?) or whatever that was above was very noisy in a white noise kind of way, but everything else was spot on.

Dinner was brought to the room and tasted amazing (extra charge though), as good or better than a restaurant would be.
Chase Bailey
1 2 3 4 5
Great location near the Dallas Airport and Parking spots. Has restaurant and bar inside open till 11pm. Has a rooftop pool with gym over looking it. Pool had debris in bottom, towel left out over chairs, empty glasses along edge, hadnt been checked/maintained in a bit. Rooms are pretty standard. Little dingy, popcorn ceilings, doors are misaligned and don't close in some areas. Pretty good hotel, but I do think it's over sold as a lot nicer than it is.
Kierra Allisson
1 2 3 4 5
If anybody out there is trying to find great deals for hotels head to ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ made a reservation for a resort on there and these guys had the lowest rates just about anywhere!



Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
maquise albert
1 2 3 4 5
I love the place from first sight, and most of all the receptionist who was there today 10/29/20 at 7pm is exceptional.... polite and just so attentive
Dawn Villarreal
1 2 3 4 5
I only stayed for 1 night, checked in & pretty much fell asleep afterwards.

The folks at the check in desk offer excellent customer service 👌

Everything was very clean, very well lit.

There is a small snack pantry by the front desk.

There is also a restaurant inside, which must be good because when I checked in last night it was packed 😃

This hotel has a swimming pool and gym on the 15th floor (roof top).

My room was very clean and comfy 😌

I snuggled right on in to the bed and pillows and fell asleep. 😴

I wish I could review more but I honestly can't since it was a very short stay.

I will be back though so I can relax and thoroughly enjoy my experience at Westin more fully 😁
S.L Lovesome
1 2 3 4 5
My husband and I took a COVID-19 vacation and when we walked in this hotel, it looks and feel like a 5 star hotel! The rooms are super clean(love the smell of bleach in the bed linen) and the staff was super nice... In addition, they have peloton bikes and a modern gym..Hats off to the front desk staff for providing an exceptional experience despite COVID-19.
Eddie Baker
1 2 3 4 5
Looks nice. I once went to a convention here and it's bigger than I expected. Probably a very comfortable place to stay, and it's conveniently close to DFW Airport.
Shana Denise
1 2 3 4 5
The hotel is beautiful, the front entrance area when you walk in, the chandelier above it is gorgeous. The staff is very accommodating and thanked me for my loyalty as a Ambassador Elite which was awesome. So people do not do so and it made me feel welcomed. The Westin Club is amazing and beautiful, and offered breakfast starting at 6 a.m. The seating and the atmosphere is amazing. The hotel rooms are really comfy and the beds are really comfy. The hotel is very clean and a breathe of fresh air. I'll be back when I come back to Dallas. The location is not far from food locations and shopping. Denny's is right across the street if ypi do not want to eat at the hotel. Westin thank you for your commitment to serve not only your elite customers but ALL your customers.
Gustavo Amador
1 2 3 4 5
Beautiful remodeled hotel. Common areas are beautiful. Nice rooms. Why not upgrade shower fixtures? Small gym. One stationary bike broken and the other one souns like it needs maintenance. Laundry is in the gym. Gym was dirty and no towels at 5 pm ... none the next day at 7 ...
Darline Cantave
1 2 3 4 5
I could not stop by and leave a review for such a great customer service I received from Dionne yesterday. She’s excellent with her customer service skills. Thank you for helping me yesterday by going above and beyond. May God bless you dear☺️
Ja'Qualen & Alexandra C
1 2 3 4 5
Nice hotel and close to restaurants and other attractions in North Irving. Guest services were nice and accommodating for our needs. Our main issues are the small room size and DFW landing paths are directly over the hotel so you constantly hear them landing. Otherwise, no major issues noted during our stay.
Tracie Hoffmeyer
1 2 3 4 5
The service walking in was exceptional, the room very clean, cool temps & pleasant smelling. Slept great in the big bed. This was a wonderful hotel for a quick night stay!
UZETTE GRANDISON
1 2 3 4 5
The hotel had enough rooms to accommodate players coming in from out of town. The rooms were clean but small. I wont complain we were given a decent rate. The downside was there was a refrigerator in the room but no microwave however there is one in the lobby. We only had enough towels for a 1 night stay so we had to request additional towels. The bar was open but the food options were mainly party food. wings, hamburgers, cheese sticks etc. That was only available from 4 to 10. There was no complimentary breakfast. The staff was friendly and always available.
Jodie Robinson
1 2 3 4 5
If anybody is looking for bargain deals for hotels check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a hotel on there and these guys had the lowest rates any where!



Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Christia Young
1 2 3 4 5
Nice room, although no fridge or microwave. Shower was grrreat!!
Sylvia Anna
1 2 3 4 5
I will soon update my review with photos but I have to say that I always have great experience at this Byrne Grill restaurant/bar. The staff is super friendly and approachable and they are willing to go out of their way to create drinks of your choice. Especially Meghan has been a creator of delicious martinis or margaritas. She is a true gem :). Now about the food. It’s simple but plenty to choose from; whether you are in mood for delicious pizzas, chicken wings, salad, tacos, pasta or even steaks, they have it all. I enjoy coming to this hotel, because the front desk ( ask for Lilly, she is the sweetest and the most professional), the staff and overall experience is always pleasant. And of course, they offer a complimentary shuttle as well!! It’s also a convenient 10 min drive to the airport….guess what, I reside in California but when I am in DFW, this is the hotel of my choice. :)
David Calhoun
1 2 3 4 5
The Westin DFW airport hotel was great for our one night stay. We liked the extended checkout time provided. The room was clean and the amenities were good as well. I think our favorite part about our stay was the people - very friendly. The shuttle too was very convenient- Tony was the shuttle driver arriving and leaving - he was awesome and went out of his way to make sure we were taken care of.
Emme Perot
1 2 3 4 5
Really good service. Nice bedrooms. Great lobby. Got to go for meetings and conferences.
Andrew Martinez
1 2 3 4 5
I know a lot of people posting about how bad it was this past weekend. I’m quite the opposite. There was a massive convention going on for some people domestic and international. Elevators were hard to come by, but nothing to bad. Customer service always treated me kind, I’m sure they constantly got phone calls and guest show up to them with bad attitudes on how their experience is going so I’m sure they were a little frustrated but if you come at them with disrespect then expect the same in return. They are people with emotions just like everyone else. I love this hotel, we are going to continue to stay here, everything we wanted out of the hotel we were still able to use. Met some of the guests that traveled here from out of country, some really nice folks. All in all a great trip. Will return next month.
Lailah Ada
1 2 3 4 5
Awesome! So happy with my stay! Booked this place for a wonderful price at ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ I like this resort and I'm really grateful I stayed at my favorite place much cheaper than what I usually pay.



Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Ashley White
1 2 3 4 5
This hotel was very clean & quiet. Service was good. The woman who was checking me in at the front desk was a bit coarse when I asked her for a room without a connecting door. But everything was fine and I would stay here again.
TMAC Coles
1 2 3 4 5
My husband and I have been staying here for a week now, we are on our vacation. Lilly H., from the front desk, has made sure that every need has been met. She goes above and beyond with the best welcoming customer service! The entire staff from the cooks to the shuttle service is super friendly and welcoming. We originally had a three night stay, but we extended our trip for 4 extra nights. The hotel is beautiful and it is a very convenient location minutes away from the DFW airport, shopping centers, and yummy restaurants. Keep up the great work, God Bless you all!

The Coles❤️
Kris
1 2 3 4 5
Clean room, comfortable bed. Club class definitely not worth the money. Self serve water, pop and some packaged nuts. Shuttle only runs once an hour in the morning to the airport. I would try another airport hotel next time.
Corey Joyner
1 2 3 4 5
My company placed me in this hotel for over a month. Everyone was AMAZING! The one’s that stands out the most to me was Tedura, Meagan, Dionne, Ingrid, Shawn, Roderick, and Q! They made sure I was comfortable and well fed when the bath weather hit Dallas. I highly recommend staying here if you are ever in town.
Nick Reynolds
1 2 3 4 5
I have been staying here for 6 weeks, and have another 3 or 4 remaining. That’s a long time ! The staff here have been so friendly and welcoming from day 1. We’re now on first name terms. Everything has gone smoothly, including a number of big conference style events we have held here (Teresa in the conference team is excellent btw). Compared to other hotels, the food has been very good. Sudip and his team behind the bar are fun, and their service has been top notch. Maria has been so welcoming and always fun as she greets us ‘from of house’.
Gabrielle Mgeni
1 2 3 4 5
I'm truly only rating it 5 stars because of the bar. Not only did I not get room i requested, but it was dirty. However, I went to the bar and Omar and Megan were so nice and attentive to me it almost made up for it. Despite having to deal with a slightly rowdy crowd they still made sure to pay attention, converse, and handle me with extreme care. They never once seem frazzled by the loud and outspoken crowd. They really made my experience enjoyable. I would come back to the bar just for them.
Leah Kucera
1 2 3 4 5
All I have to say is the Westin went ABOVE AND BEYOND last night in the face of about a zillion AA flight cancellations. Their chief financial officer even worked overtime to drive the late night shuttles. While he said it was his first time, he did a terrific job. The bar staff stayed open late and the front desk check-in crew were phenomenal (all even in the face of some *very rude* and entitled customers). Best three hours of sleep I've ever had. Just want to say a big thanks for making a terrible travel day so much better.
Richard Gonzalez
1 2 3 4 5
Stayed here because of a flight cancellation. We were stressed out from the airport, but as soon as we arrived the welcome we received was a breath of fresh air. Lilly checked us in and was extremely welcoming and sweet. We had dinner In the restaurant, the food menu was limited but our server Ingrid was very attentive and had a great sense of humor, she had me laughing throughout the entire dinner! She even had the bartender Megan stop by our table to help us decide on our drinks. The drinks she made were amazing! She was very knowledgeable when it came to the bar too. The service I received from these people was top notch.

So shout out to Lilly, Ingrid and Megan for making the stay here one to remember.

The only negative was a limited food menu and breakfast prices were a bit high. The ice machines were also out of service.
Anthony Rosania
1 2 3 4 5
I HIGHLY RECOMMEND Westin DFW airport hotel. I consider this a Top-Tier Customer service driven Hotel in the Dallas Fort Worth Airport area. From check-in, overall high quality of room, housekeeping, engineers & bar/restaurant servers!

I stay here often for work and you simply can not beat the price for what you get. The spacious & clean rooms , Super comfortable beds, and friendly staff make this enjoyable. Special shout out to Lilly at front desk and Bartneder Megan for always greeting me with huge smile and for always being extremely pleasant and accommodating with all requests and concerns! You never make me feel like I am asking too much, so thank you.

Thank you to the entire Westin staff for always making me feel welcome and showing up with positive attitude and smiles!! Look forward to seeing you again soon! -Anthony R.
Óscar Javier De La Traba Pérez
1 2 3 4 5
Great customer service especially from Maria, Selene, Sandra, Louisiana y Andres.

Very professional skills people with high personal values.

I spent 10 days at the hotel and they made me feel like home with their warmest greetings and care every single day.

No doubts I will repeat with them next time coming to Dallas
Haylee Michalski
1 2 3 4 5
This hotel exceeded my standards!



I was recommended this hotel for a quick easy in and out layover and I must say this hotel was absolutely amazing.



The staff are so polite and they helped with any needs I had. Check in was so easy, hotel in general was spotless, food was amazing and they even had a cafe open for my early morning flight.



The hotel is less than 10 minutes from the airport. Ubers are very easy to get plus the hotel offers shuttles to and from the airport to make things easier.



I will absolutely be staying here again for any layovers I have coming through Dallas!
Kimber Beck
1 2 3 4 5
Excellent room. Everything was clean. Bathroom was fantastic. Living room was amazing except for the fact I was looking for a plug for my phone behind the couch and they don't clean behind the couch. I found empty cans and garbage back there. They have a nice little reception in the evening so you can get a light snack, chips, vegetables, salsa and some drinks. That was nice. They also had a decent breakfast. The proximity to the Bass Performance hall is what made this the choice for us. It was literally kiddy corner across the street. Downtown Fort Worth is very walking, friendly with lots of little shops and I never felt unsafe.
Adrian Orat
1 2 3 4 5
The front desk staff was great and very accommodating with my reservation and needs. The breakfast staff was terrific as well. Maria was very accommodating to us and did a great job managing the guests requests and making sure breakfast items were replenished and hot. The breakfast was very well stocked and had many options - Eggs, hash browns, bacon, egg and cheese sandwiches, toast, made-to-order pancakes, Greek yogurt, cereal, apple juice, orange juice, lemonade, milk, coffee, tea, pastries, oatmeal, grits, and all the toppings. The lounge was clean and well stocked with snacks and especially drinks during the day and evening.
Maverick
1 2 3 4 5
The staff was amazing, the rooms were spotless. I found mildew/mold on the lid of my ice bucket. I went to the front desk and it was personally cleaned and sanitized for me. I requested an extra towel and it was brought to my room within minutes the view was blocked by trees, but seeing through them was good enough. There were multiple lights out on the hotel main sign. The parking lot was well lit and there were plenty of spaces available close to the front. I will choose this hotel for my next trip.
Shakiba Hassani
1 2 3 4 5
I enjoyed staying here for a few nights in between flights. Rooms are clean and got upgraded to a suite for being a titanium member. Breakfast is nice in the morning and staff is friendly. No charge for parking And has airport shuttle every hour if needed.
Dominic Alfonso
1 2 3 4 5
Enjoyed the upgraded room (Corporate King Suite) as an Ambassador Elite, thank you. Very spacious, bed is really comfy.

Hotel is very close to airport. Highly recommended.
J Burr Tompkins
1 2 3 4 5
Fantastic Facility - Heated rooftop pool. Only 4 miles from Dallas Fort Worth Airport ! Friendly and courteous staff - a little convenience store on premises and a fantastic restaurant ! 5 Stars.
Melanie King
1 2 3 4 5
We enjoyed the stay very much! The rooms were comfortable, the service was very good, and the food was excellent. The only problem we had was that the catalytic converter was stolen off of the Toyota Tundra we were riding in. When the police officer showed up he said that it happened in that parking lot regularly.
Daniel G
1 2 3 4 5
Stayed here for a week on a work assignment, every thing has been great the whole time, from clean rooms to beautiful lobby, roof top pool and gym. The food was not horrible priced and was very good from the restaurant at the hotel. Room service has had my room cleaned up every night. It has been a very pleasant experience. Also, it was a very quick drive to and from the airport.
Rob Shook
1 2 3 4 5
The hotel is showing its age; the "club lounge" is unremarkable, hotel bar & restaurant are (unsurprisingly) expensive. Staff are generally friendly, but not particularly engaging (e.g., front desk staff couldn't be bothered to open a conversation with "good morning", "hello", or "how can I help", but instead stand and stare at you until the guest says something. Not a good impression).



Beds are comfortable. Bathroom is well-maintained. TV has a reasonable number of channels, but nothing remarkable. Internet speed is solid. Water pressure is adequate. Air conditioning couldn't get the room below about 75º. Desk space is good. Hallways are poorly lighted. Parking is convenient. Easy access to major roads.



Housekeeping in the rooms was generally good. (My room was not vacuumed during my stay, even though I requested "full housekeeping" - which, by the way, has to be requested), and the public areas (such as guest hallways) could use attention. The same pink feather was in the hallway in front of the adjacent room from my check-in on Tuesday until I departed on Saturday morning - that tells me no staff member is walking that hallway (or they would, of course, have picked it up), and neither has the carpet been vacuumed in that timeframe. Small things, yes, but indicative of a lax attitude toward the property in general, it seems.
Christopher Stogdill (Frugal GM)
1 2 3 4 5
Love this property. I've had minor billing issues my last two stays, but that would not dissuade me from staying here. Great breakfast & great staff. I love how their club room is organized on the ground floor.
Win Marsh
1 2 3 4 5
This was our 4th or 5th stay at this hotel. Excellent is all ways. Washer and dryer are free from guests — bring your own detergent or buy it across the street. Hotel does not offer it for sell nor provide it.



4/5 stars due to 3 catalytic converters being stolen from the vehicles of guests during our stay. Facility needs to figure out how to increase security in their parking lot.
Marty Waters
1 2 3 4 5
Very nice super clean hotel

The check in folks were so nice and very funny. Highly recommend it...
G
1 2 3 4 5
Comfy enough. Desk person was noice. NOICE!
Vanity Posh
1 2 3 4 5
I did have an issue when they were charging me a deposit and I had to call my bank, but besides that I had a nice relaxing stay. The beds were very comfortable, especially the pillows. The front desk was accommodating.
Shannon Howard
1 2 3 4 5
Great stay for the price point. Clean, close to the airport, and friendly staff. The shower is nice, but it could use an upgrade. It's affordable and reliable for a convenient place to stay. Neutral, calming decor.
Elizabeth Brantley
1 2 3 4 5
Marina Salinas (Marie) made our trip and stay! I cannot thank her enough - and the Westin for hiring her. She helped me in a moment of need - with such grace and a smile - it was amazing. SHE made our stay and our entire trip amazing. This is an amazing hotel because of the people - and Marina is the TOP of the TOP! Thank you SO MUCH!
Jayaram Lamichhane
1 2 3 4 5
Really nice hotel by the Dallas-Fort Worth airport. The people at the front desk, the shuttle drivers and even the people who provided the room service were amazing. The shuttle service will take you anywhere within 5 miles of radius. It was really convenient to visit some of the amazing restaurants around. Would like to visit this hotel if I ever travel Dallas again
Elizabeth Wise
1 2 3 4 5
The hotel it's self was beautiful and perfect for what we needed. I felt like the staff appreciated our Marriott status, and took great care of us.



We were with our nephew who wanted to see the planes. The front desk staff set us up in a beautiful room where we could watch the planes landing right over us. That being said the building seems to be well insulated and we didn't have to listen to the planes all night.



I was able to catch the shuttle to the airport early in the morning. It was a quick, easy, comfortable ride.



They do have a beautiful, large lounge for platinum and higher guests, and they are pet friendly.
N S
1 2 3 4 5
Great hotel!

Very clean, nice shower, awesome rooftop pool where you can see many airplanes pass by.



Their bar is opened until midnight. Beer selection might not be too wide, but I liked Dallas local beer. Food was great. I ordered salad with salmon, which was perfectly cooked and seasoned!



I lived the room somehow the floor was partially dump, but I only stay for a night, so it's not an issue for me. Phone was taken by nobody. So I removed one star.
Lou Costanza
1 2 3 4 5
This hotel has complimentary shuttle service to and from DFW which is a huge plus. The hotel itself is nice. While enjoying the rooftop pool you get to see many airplanes flying over as it is so close to the airport. Westin Club is spacious. We really liked the white tea shower gel and shampoo. Tub is separate from the shower. Room was clean enough. Most of the front desk staff are polite. I did have an issue where I requested an extra blanket on the Marriott App. After over two hours it never arrived at the room. Went down to the front desk to mention my request wasn’t responded to. An additional hour later - still no extra blanket… The exercise room is really tiny. Solid 4 star experience overall.
Jacob Tidwell
1 2 3 4 5
Overall, it was a regular Westin experience. It’s a deceptively large conference space. Room was comfortable. The lobby/atrium ceiling opens up 4-5 floors, which made it incredibly loud at all hours for those of us on the end of the hall. Most of the interior restaurants were closed or barely/poorly operating, which has become the norm in hotels during the pandemic. Staff was exceptional friendly and accommodating. Banquet food was wonderful!
Y Lozano
1 2 3 4 5
Check in was quick and friendly. The rooms were clean and well maintained. The front desk people were attentive and provided information on restaurants in the area. Their shuttle service is a great perk too.
Yonas Negalign
1 2 3 4 5
Very clean, front desks are very friendly, airport is about 2 miles from hotel, shopping and restaurants are nearby...I would definitely come back here and also I would encourage you to book this beautiful hotel! Thanks!
Geneva Addo
1 2 3 4 5
This is my first day here and I am learning new things. I can't wait for tomorrow.
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