Westin O'Hare

Recently renovated hotel that has been brought up to the latest standard. Rooms are now very modern and sleek and mine featured a nice sitting area with movable table to work. Front desk was a little slow and methodical with the check in procedure. In addition since you are right next to the airport the planes go right overhead and therefore there is some noise from the jets, but you are also conveniently located by O’Hare which is also a draw of this property.

The staff on front desk was very generous especially Lauren. She answered all my questions and she was very polite.

Room is very clean as usually, always enjoying time at Westin.

Nice accommodations, reflective of the Westin brand. Be warned, the exterior shots on Google and the Marriott website make the building look very modern and blue - it's actually a rather ugly shade of brown and beige, typical of airport hotels. The interior, however, is newly renovated and very nice, and the airport shuttle is incredibly convenient and easy to schedule and ride (the suspension on that bus leaves much to be desired, however - it sounded like it was about to fall apart every time we hit a small bump in the road!)

Had an unexpected lay over and Westin was quick and courteous with checking the line of very tired passengers. The beds and pillows were heaven since we had already had a 21 hr day. Merry Christmas to you all.

I really like the updated decor! Much lighter and brighter.

The only down side, if you stay for any period of time, their's not enough closet or storage for your clothes.

Modernized, spacious room. Stayed for a short night and was delighted to find a nice room and big comfy bed. Just down the street in walkable distance is the famous Chicago deep dish restaurant. Plenty of closet space and dressers for items.

If any one is looking for bargain deals for hotel rooms check out ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a hotel on there and they had the best prices any where!



Very nice.... We had to stay here after we missed our flight. The beds and the shower was very nice. And they are very clean.

We got stuck in Chicago during holiday travels. The Westin O’Hare was perfect location for a quick overnight. Front desk was quick, efficient (shout out Anthony!). The guest rooms very spacious and clean - beautiful renovation! Housekeeping staff top notch - shout out Maria Koko & the rest of team. We ordered room service - delicious and quick. When traveling woes happen, all you want is a seamless nice stay before heading back to the airport. Thank you Westin team for being AMAZING!!!

Very spacious rooms, decent airport views, lovely halls for functions, very attentive staff, and all closet space located in the bathroom?? That oddity did not detract from a great experience. Would definitely consider staying there again.

Super clean and stylish rooms with very comfortable beds! My favorite part was the beautiful shower! I also love the fact that there's shuttle service to and from O'Hare.



If I'm ever in the Chicago area again, I'd love to stay here a 2nd time!

Very nice, clean hotel. I was only here overnight to catch a plane but the restaurant head good unique options, and the free shuttle at 5am was fantastic. I was even about to score a room for 100.00!

Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your resort. This web site will compare hundreds of hotel sites and normally will have rates much cheaper compared to others! Thank me later on! This resort is one of the most well known in the area. I have been coming here for years. If you decide to stay here you won't regret it.



A delightful example of a clean, comfortable, and well-equipped Westin hotel! The Benchmark Restaurant in the hotel has genuinely some of the best dishes I've had in a long, long time. I highly recommend the Salmon, and the Sliders - even if they aren't cheap, it's worth it! The staff were very accommodating and delightful, and the hotel room was in great shape.

Nice clean updated rooms and great front desk staff. Decent food locations within walking distance. Efficient location to the airport

Change to the Westin Chicago O’Hare to stay as a last minute hotel option. It was not only a great day but great aesthetics in and out of the room. Comfortable bed and very gracious staff was my experience. I would definitely come back and stay again.

Wonderful staff and service. Foods are delicious!

We had our Training event for the 3 days ending today. And Trade Surge was an awesome training class all 3 days and the food was delicious from the restaurant inside the hotel. The front desk was great a quick to handle all issues we had questions about. Great Work Westin Team!!!!

I was at the Westin for the Chicago Salsa Congress. The free shuttle from the airport runs every 20 minutes and was very convenient! There is a Starbucks in the hotel. The hotel has huge rooms with a table and 2 chairs. There is ample light. The bathroom is big and the rain forest shower head made my shower after nights of dancing so wonderful.

Don't forget to use Hoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a hotel. This website will compare thousands of booking websites and usually will have rooms a lot cheaper compared to others! You're welcome :)! This place is one of the most well known in the area. I have been coming here for a long time. If you stay for a few days you definitely won't regret it.



Spent a weekend here for a conference. Westin had modern, clean, and up to date rooms. Lobby feels upscale and has a very large conference center. Nice to have a Starbucks in the hotel as well. Parking can be pricey per night though. Overall had a fabulous stay and hope to be back!

This is nice for an airport hotel. Modern rooms good design and style. One complaint I'd make is that in the evening there isn't a door in back you can get in which is where you will inevitably need to park bc of how full the lot is. They offer extended parking which is cheaper than airport parking.

A superb bunch of people working at this property who go out of their way to help and be attentive.

My favorite hotel in the O’Hare area. Rooms are squeaky clean, spacious and very well appointed. Highly recommend upgrading to a suite to feel as comfortable as possible. Front desk remembered me by name immediately after check-in and bartender was as sincerely happy to serve food/drink as anyone I’ve seen in decades. This a really well run hotel- I have no idea how any low ratings could come from this place. Keep it up!!!

My friend & I stayed here the weekend of November 19th. My only complaint is the shuttle driver who pulled up, paused, & drove off before we could even walk out of the airport doors. We had to wait another 20 minutes for the next shuttle. Upon arriving & checking in, staff was amazing! The room was very nice & clean. I'm a travel agent & I'm very picky when choosing hotels. I do travel with Lysol & Clorox wipes & even upon wiping things down, it was spotless. I wish that I would've gotten the 2 ladies names who worked upon us checking in, the guy who got us towels and water, and the lady who checked us out. All 4 were very helpful & professional. I'd definitely stay here again & recommend this hotel to anyone visiting the city. I can't wait to go back. Oh and I don't recall hearing the planes from the 11th floor. However, I did enjoy watching them land.

Great hotel. Staff is super friendly across the board. Starbucks in lobby, gift shop has everything you need + more. Forgot something? You can get it there. You can probably even get something you didn't know you needed. Bed is VERY comfortable. Room is good size. Almost too big if you're a business traveler. Shower is roomy but the water pressure is terrible. Toilet doesn't flush well either. The closet is weird too. It doesn't really fit what's in there (ironing board, safe, luggage caddy). Full length mirror in the room so you can make sure your outfit is looking tight before you go.

My best stay in Chicago has been at the Westin O'Hare. The rooms are big, the hotel restaurant has a set of delicious items to choose from, and the staff is 5 Stars! Friendly and professional at it's best. I specially enjoyed the service I received from Nicholas who delivered by room service in the most generous manner. Thank you Nicholas and the entire staff at Westin O'Hare for making my stay with you feel at home.

I was really impressed. Everything was good from room, parking, swimming pool, fitness room. Bar and gift shop was nice. Movie theater and Dave and busters was close by. Variety of restaurants ribs, hot dogs, chicken burgers. Staff was friendly and helpful. I will be going back real soon.

A phenomenal place to stay, especially when you are heading to the airport and need a place to park and shuttle! The lobby was pristine and the rooms were very modern and clean. The bathroom was beautiful with Kohler fixtures and marble tile.

A+

The front desk is extremely helpful. I must say Rod evening shift was awesome. He accommodated us with a smile on his face. He remembered us the next day and made sure our stay was just right. Only negative was the room was missing sugar and creamers for the coffee. Hot tub was not operational, l assume due to covid. It would have been nice if they had some lounge chairs on the deck next to the pool for sunning.Very nice stay

Recently renovated.

Overall, location is the top-selling feature. Close to the airport with a shuttle that leaves about every 20 minutes. Drive from hotel to Terminal was about 5 minutes.

Friendly staff at check-in.

In-room amenities and design were a little lack-luster for the Westin brand. Also had a problem with the TV continuously "Loading" and resetting to the Marriott Bonvoy screen.

Fitness Center was decent with offerings, but the room was pretty hot like nonstop.

Nice hotel. Comfortable beds and clean rooms. Small fridge in the room and ice on the floors!



It's near the airport so take that into account. Larger hotel with plenty of elevators and meeting spaces.



WiFi worked well.

Really superior service, clean place and staff really greeted us when we walked in. Rooms are very spacious with great view.

Very nice.... We had to stay here after we missed our flight. The beds and the shower was very nice. And they are very clean.

Comfortable rooms, spacious bathroom, smart choice of interiors and decor.

I loved the amenities they provided, Lingering scent on my skin and hair.

Professional and polite staff.

Best in the area for the price. Very affordable, the rooms are clean and updated, the amenities are good. There is also a decent restaurant called Benchmark and a Starbucks for food. Staff is very friendly, they even let me get a few hours late of a check out at the last minute with no problem. I highly recommend and will be coming back next time I'm in the Chicago area.

If anyone is searching for deals for hotel rooms check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ booked a resort on there and they had the lowest rates any where!



Great hotel! I was here for work & it's a fantastic place to do work meetings. There are plenty of meeting rooms, a Starbucks in the lobby, plenty of open spaces to sit & the rooms are great. The location is nice for getting to O'Hare & they even have a free airport shuttle. I would consider staying here on a personal visit to Chicago.

A delightful example of a clean, comfortable, and well-equipped Westin hotel! The Benchmark Restaurant in the hotel has genuinely some of the best dishes I've had in a long, long time. I highly recommend the Salmon, and the Sliders - even if they aren't cheap, it's worth it! The staff were very accommodating and delightful, and the hotel room was in great shape.

Such a beautiful hotel and venue. We were there for a work holiday party in the Grand Ball room. It was stunning. All the staff was so friendly. Food was amazing as well. The beef tenderloin with the wine sauce was our personal favorite.

Love the sweet romantic aroma that lingers in the lobby. Love the bright and modern design of the whole hotel from the lobby to their rooms. The room is huge 😍 and cozy. Would love to be here again.

Only spent a short time here but the room was modern, spacious, and very comfortable. The layout, furniture, finishing, all good, down to the automatic sensor night light in the bathroom. Clean, sanitized and social distancing implemented.

You can expect this hotel’s service like 5 star hotel.

Fast check in & out,

spacious room with comfort bed, perfect ambience, amenities & cleanliness.

There is a mini fridge and ironing facility available, cozy feeling when it was snowing outside.

Besides the hotel facilities and the luxury of the rooms, I like the location of the hotel which is so close to the O'Hare airport.

Definetly worth the stay!!

Thank you.

Spent a weekend here for a conference. Westin had modern, clean, and up to date rooms. Lobby feels upscale and has a very large conference center. Nice to have a Starbucks in the hotel as well. Parking can be pricey per night though. Overall had a fabulous stay and hope to be back!

Beautiful hotel with great staff. Great for special events once Covid19 restrictions lift.

Very nice hotel in a convenient location if you're going through ORD

Stayed here for a business trip and it was good. The restaurant had great food and the room was nice. Had a chance to go to the gym - the A/C wasn't very cool so the room got hot after a while but the machines were good.

Remember to use Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ when booking any resort. This website will compare hundreds of booking web sites and typically will have rates a lot cheaper compared to others! You're welcome :)! This hotel is the best rated in this area. I've been staying here for years. If you choose this place you won't be disappointed.



This is nice for an airport hotel. Modern rooms good design and style. One complaint I'd make is that in the evening there isn't a door in back you can get in which is where you will inevitably need to park bc of how full the lot is. They offer extended parking which is cheaper than airport parking.

Great hotel but the Starbucks inside should do a better cofee and more choices of breakfast options available. Had the room coffee ,much better as a black coffee

Incredibly nice and friendly. They let us check out late due to delayed flight arrival. Would definitely come back here. It's lovely.

Had an excellent weekend stay at this hostel. I was visiting Chicago with friends to attend a wedding and this was a great pick for a hotel.



Check-in and check-out was a breeze. The hotel has plenty of sanitizers due to the ongoing pandemic. Rooms were clean and the decor was updated and modern.



The best part of the stay was the fitness center. I try to work out when I travel and this hotel's fitness center has been by far the best one in all my trips to date. Typically the workout rooms are a joke with a barely functioning elliptical and a few weights, if at all. This one had it all. Plenty of well maintained equipment. I've posted pics so I'll let the photos do the talking.

Always a great place to stay in the O'Hare area. The quiet and comfy bed made the stay pleasant. Thank you for accepting the pet. He loved it too!

This hotel is beautiful and very comfortable. Walking around the park area is nice too. There is a mall about 1 mile away and some pretty good pizza joints within walking distance. For a quick bbn layover, this hotel would be ideal. Very nice!

I had a seriously great experience here. I felt special, appreciated and even a bit pampered. Great, easy to find location. Wide open pull-up area. Courteous and helpful check-in staff. The in-hotel restaurant fare was truly delicious, and it was fun to watch the chefs in the open kitchen. Comfortable beds and awesome robes. The complementary mid-day snacks were an excellent and appreciated touch. Overall, I'd give six stars if I could. Quite impressed.

We stayed at this hotel October 2019.

I am a former manager at a resort so have high expectations for customer service and hospitality. This hotel exceeded my expectations. The staff was friendly, price was a good value, linens were high-quality, even the in-room coffee is Starbucks. We made friends with the housekeeping staff, and I liked the conference space decor. Would most definitely recommend this hotel.

Very nice hotel for a business stay in Rosemont. Shuttle from O'Hare. Walking distance to where I needed to be. Great hot water for shower. Serving staff very nice and helpful.

Great hotel! I was here for work & it's a fantastic place to do work meetings. There are plenty of meeting rooms, a Starbucks in the lobby, plenty of open spaces to sit & the rooms are great. The location is nice for getting to O'Hare & they even have a free airport shuttle. I would consider staying here on a personal visit to Chicago.

The staff is very helpful and friendly, rooms are spacious and furniture is new and comfy. Keep the good work going👍

I am a huge Marriott fan and an even bigger fan of the Westin brand. I stayed at the Westin Lombard very frequently when traveling for work. The Westin O'Hare leave something to be desired. There were issues with the gates which were never fully resolved the week that I was there. The setup of the hotel is kind of wonky especially for parking. And the lobby smelled like musty water. The service was mostly friendly. The bar inside the hotel left something to be desired but I went there for lunch and it was nice. Huge bonus points for having a Starbucks in the lobby.

Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your stay. This web site will compare thousands of hotel sites and normally will have rooms much cheaper compared to others! You're welcome :)! This resort is one of the most well known in the area. I have been coming here for a very long time. If you stay for a few days you won't regret it.



This is nice for an airport hotel. Modern rooms good design and style. One complaint I'd make is that in the evening there isn't a door in back you can get in which is where you will inevitably need to park bc of how full the lot is. They offer extended parking which is cheaper than airport parking.

Very nice hotel. Very nice. Good for weddings. Nice rooms. The 1st time they messed up our room and then replaced it with a very nice accommodations. Nicer than your average hotel.

Thank you so much for accommodating all of our needs . We booked here for a small birthday party for our teen daughters and we had to switch hotels the day of because the hotel down the street wasn’t forthcoming about how the pool was being run. Maria at the front desk deserves praise because we called her while at the other hotel and she was very helpful and positive and even though we paid more , it was worth every penny!!! Maria made sure my daughters had a great and amazing time even though we’re still in a pandemic....

On weekends, I'll bring my kids here to check out their pool. The room was also clean, and the bathroom was big. Thank you for making our short vacation unforgettable.

Beautifully decorated and the whole place is very clean. Big and comfortable guest rooms, the front desk is eager to help anticipate your needs. Very spacious gym with updated equipment.

We have stayed at the Westin many times and last weekend had our wedding there. I cannot say enough about how wonderful the staff is, but I have to point out the event planner, Vicky Cass. Vicky came through for us after our wedding planner bailed last minute and coordinated with my sister to make our weekend stress free. The gift of knowing things were handled by Vicky is priceless and we are forever grateful for both her professional and personal self. I highly recommend working with the Westin for your event or just to stay the night!

If anybody out there is looking for good deals for hotels check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ booked a hotel on there and they had the lowest rates anywhere!



Modernized, spacious room. Stayed for a short night and was delighted to find a nice room and big comfy bed. Just down the street in walkable distance is the famous Chicago deep dish restaurant. Plenty of closet space and dressers for items.

This hotel is located near my place. This is my go-to hotel for many years already. It has very nice surroundings and very well designs architecture place that you will be amazed. It's really a very big place that you will appreciate the food, and it's the class of the hotel. A very big and spacious parking lots where the security guards standing-by ready to assist you to park your car. It was all perfect for me. I highly recommend this hotel.

Very beautiful and clean hotel. The lady who checked me in was very friendly. The bathroom is spacious. I will definitely stay here again when I'm visiting. Close to restaurants and Fashion Outlets Mall.

Great hotel. The rooms were just renovated, the beds are comfortable, bathrooms are spacious, and it's probably got the best hotel gym I've been to in a long time. The only thing you need to be aware of (and this is common to every hotel near O'Hare Airport) is that there is a decent amount of airplane noise due to planes taking off and landing 24/7. The staff is friendly and the hotel common areas are clean and smell nice.

Spacious rooms and very friendly service. Highly recommended.

This is one of my favorite hotels! The calming fountain in the lobby, plus comfortable seating is a great welcome. Staff is friendly and efficient. Rooms are clean, spacious, and comfy. Conference rooms & auditorium are also well appointed. 💙

We've been going to the Westin since we held our wedding reception there 21 years ago. Top notch

Wow...love the room...felt like a luxury, bed was the most comfortable hotel bed I have ever slept in. Shower was hot and just the right water pressure. After a horrific day of canceled flights, severe cold and upper respiratory infection, hours of being shifted from airport to airport and the chaos of canceled flights it was just what a weary and worn traveler needed...if I had my choice of any hotel I would choose that one everytime.

Very sleek, clean, and spacious common areas. Great for conferences and events and giving clients accommodations near the airport. The rooms have spacious, updated bathrooms, and the bedrooms have good window light. The restaurant/bar is open late, which is very helpful. Cons? Parking here is expensive, and don’t expect to go exploring the area. Plus it’s a bit on the pricey side compared to similar hotels. Here you get a nice look and atmosphere for the extra buck you pay.