US Park

US Park

Unavailable
1 2 3 4 5
Good
0.0 miles from MSY
1025 Airline Dr, Kenner, LA, US

Overview

4.3

Book Cheap US Park Airport Parking near MSY

Do you have any early morning flight and looking for an airport hotel with free parking? Check out these

The New Orleans airport parking lot is also easy to use. You will be able to find parking through the phone or online. The employees at this location are always in front of your vehicle. If you need some assistance, they will be there to help you. These parking lots are very well kept and you will not have any trouble getting a car because of the maintenance that goes into these lots.

Address
1025 Airline Dr, Kenner, LA, US
Google Map
US Park
1 2 3 4 5
Good
1025 Airline Dr, Kenner, LA, US

Amenities

Google Reviews

4.3
Good
1 2 3 4 5
(Based on 571 reviews)
Gina Strickland
1 2 3 4 5
I find them quick, efficient, and courteous. Somehow the shuttle always seems to be there when I step out of baggage claim. And what a nice surprise to come home tonight to find I had a large discount from a bonus I didn’t know about! Do get the fast pass.
Kevin Depratter
1 2 3 4 5
I'm a Fast Pass member for the past year. They greet and treat me like family addressing me by name. It's very easy to do online reservations on their website. And they always ask if you want a bottle of water. The lot is secure and they have ample covered parking.
Julia Bryan
1 2 3 4 5
US Park makes NOLA airline travel a breeze. Their buses and drivers are so nice (even for late night pickups). Drivers pick you up at your car and deliver you back. It’s a blessing. It is also great load to know that your car is parked in a secure lot as well. Love US Park.
Donita Cooper
1 2 3 4 5
Super easy and fast! They take you right to your car! Less expensive than airport parking and way more convenient. The cold bottle of water surprised us. All employees very courteous and helpful.
LuCina Taylor
1 2 3 4 5
I’ve only parked here. I randomly chose it the first time I used it about six years ago and I’ve never had a bad experience. I appreciate the fast pass. I parked today and had earned a free stay. The new parking location is a great upgrade. They’ll keep my business.
Heather Verret
1 2 3 4 5
Wonderful customer service & super friendly staff handing the lot! I love that when you call, you're able to speak with someone directly who is on the lot. Drivers are safe & courteous. Only thing to complain about is that I never have covered parking - even when I reserve it! But at least I have a spot, the covers are so high above the vehicles anyway...& it looks as if they're expanding...so hopefully I'll have better luck in the future.
Wendy Horst
1 2 3 4 5
I flew out of New Orleans the parking lot is maybe 2 miles away! They make it very easy! Park and they have a shuttle right there to get you and had me to the airport in less then 10 min. I will use this service every time from now on!! Also great customer services
pat hotard
1 2 3 4 5
Van driver was exceptionally friendly and very “New Orleans” in personality. He was a great welcome home. Parking spaces are a nice size. Parking was expensive, and I was not able to make a reservation ahead of time. I will park here again.
Rebecca Taus
1 2 3 4 5
We've parked at USA Park for several years now when traveling out of Jacksonville International Airport. The service is great. The pickup and drop off is quick and it is less expensive than the airport parking lot. Much easier than looking for a spot in the airports parking lot.

Thank you USA Park for great service and a good value!
Summer
1 2 3 4 5
Very good service and convenient location! Good price, too. You don’t need to wait at all for pickup from the airport or drop off at the airport. Highly Recommend.
Roxanne Frymire
1 2 3 4 5
Great customer service. They offer covered parking and wide spaces for a reasonable rate. The drop off and pick up services is faster than the on airport parking. You can earn free days of you become a member.
John Cote
1 2 3 4 5
Great location minutes from the terminal, very clean & secure facility, vans are cool comfy and clean.

Minimal wait times for pick up and the staff is AWESOME and very friendly.

Offers frequent flyer discount program, with payment made as you depart.

This has become our JAX parking facility
Darla Goodfellow
1 2 3 4 5
This is the perfect place to start and end your trip. They make it so easy to park and get to airport and back to your car. So easy. Make it even easier get the fast pass by signing up on line. If you make a reservation you get a discount. Check for coupons before you trip. Also get bottles of water as we leave the lot. Only place I park when going to the New Orleans airport.
melissa prejean
1 2 3 4 5
I am so happy I find this service. Tiffany and the rest of the staff has good customer service. I would recommend people to use this service. GREAT JOB. They are very professional in what they do.
Laureen Lowe
1 2 3 4 5
Very quick and efficient service. Driver was waiting for us as soon as we parked and pick up was exactly on time. Return driver was actually waiting at the pick up point and ready for us. Fast check out and my husband and I really appreciated the bottled water the cashier offered us when we checked out. We will use this service every time we travel. Thank you so much!
Ginny Hudgens
1 2 3 4 5
We've had good experiences in the past but this most recent one (this past weekend) was not. Upon existing, there was one attendant working both the outgoing cars and the incoming cars. Neither Fast Past lane was open. It took us 20 minutes to exit the lot. When we asked the attendant why the Fast Pass lanes were not open, she said "I don't even know if they work". What is the point of taking the time to get a Fast Pass if the lanes are not going to be available. Too add insult to injury, they give you a flyer as you leave to apply for a Fast Pass! Seriously! We won't be parking here until we get some assurances they are going to address these issues.
Ashley
1 2 3 4 5
I always park here. However, on Friday morning 03/19, it took quite sometime to get the line of cars into the lot. Not sure what was taking so long. Would’ve been helpful if a second lane was opened. My transaction was pretty quick. The younger attendant on tonight 03/22, with braids, is always so friendly. I can’t recall her name. I have never had an issue with the drivers.
Maria Tondi
1 2 3 4 5
I like parking here, I recommend it often, always in fact. NEEDED a better system for the Fast Parking rewards > Who remembers to use it to check in? Somehow more reminder on that would help, perhaps even help the time to exit. Everyone was nice, However the PACKED Bus pick up during Covid not so pleased, I mean packed to where suitcases blocked the aisle and not an inch to spare in-between people, a bit alarming
Amanda Alves
1 2 3 4 5
Excellent experience. Had yet to find a reliable, friendly and budget parking spot near MSY. Was hesitant due to mixed reviews regarding coupon use, but they took my $5 coupon as soon as I presented it upon departure. No worries at all. Fast and friendly shuttle as well. Happy customer!
Ciara Doss
1 2 3 4 5
I usually use the economy lot but since it’s been close so use uspark. They are fast and pick/drop off right at your car. No walking to a stop. My flight last night came in at 11:30 pm and no wait, the bus was there to take me to my car. I’ve gotten so many discounts and free days with them. Can’t believe I didn’t use them sooner!!
R Vashko
1 2 3 4 5
I've been using USPark for over 10 years, and they always do a great job. The shuttle pickup - at the terminal and on the lot - is always very fast. The vehicles are always very clean. The drivers and cashiers are always very friendly and polite. Even when Park & Fly was right next door, I never had cause to think about "switching teams".
Mike B
1 2 3 4 5
I travel in and out of JAX regularly. Tried the other lots and USA Park is by far the best. Drivers are professional and courteous. Shuttles are timely. The frequent visitor program is great for personal vacations.
Beverly Jones
1 2 3 4 5
I have used the USA Park in Oklahoma City in September 2020, and February 2021. I have been very pleased both times. The employees at that gate have been very helpful in the check in and check out process. It was quick and easy. I suggest using the larger, covered parking. It was worth the small difference in price. I will definitely be using them in the future.
Chloe Lobre
1 2 3 4 5
Every time I park here, I’m treated so well. I really love this location. They are convenient with great service and very fair pricing. I saw someone complaining about the taxes. I asked one of the associates. They have to charge the taxes to provide this fabulous service. Even with the taxes, their prices are less expensive then any of the other parking facilities and they still offer discounts on their website. I just can’t say enough positive things about them.
Robert White
1 2 3 4 5
Love the new location. Plenty of covered and non-covered parking. No problem with the number and frequency of vans running around and quick to pick up/drop you off right at your car! Cheaper and more convenient than using the parking on the airport property. Even more cost effective if you join their card program.
Hugh Blair (Winston1952)
1 2 3 4 5
This is the second time I used US Park and each has been very satisfactory. The new location is very convenient to both I-10 and the airport. The lot is large and well protected and there are more than enough shuttles to make waiting very short. Last night the shuttle driver was very pleasant and efficient.

Finally the membership is a very nice addition to the service. I will keep using it.
MICHAEL MCSHAN
1 2 3 4 5
As a first time user of this lot they provided me with a $5 discount per day for 5 days. This made a great per day price. Employees were very nice and courteous. The shuttle driver was great and very nice. Parking here was a very good experience.

They definitely exceed my expectation of a parking lot. Will use this lot every time I fly from New Orleans.
ST Masleaux
1 2 3 4 5
Used the Williams lot until the new terminal was built, now use the Veterans lot. I’ve never had an issue. Have used the Veterans lot four separate times this year (2020). Parking, shuttle to and from terminal - never an issue. Staff are friendly and helpful. Lot is safe and has quick access to I-10. Can usually find a parking coupon for reduced rate online.
Caleb Joseph
1 2 3 4 5
I was pleased with their service and professionalism even when they were working with no electricity. They said they had been without electricity for days....I am amazed at how they just laughed it off. All of the employees were pretty upbeat considering and I’m plain impressed. Above and beyond great customer service.
Jordan Charles
1 2 3 4 5
I don’t understand why anyone would park anywhere else. The location is so convenient. The customer service has been beyond my expectations...consistently!!! I was on a shuttle with a manager driving the other day and had no idea. She was fantastic and actually asked me my thoughts about the lot. I’m just blown away!
Gail R
1 2 3 4 5
As a long time patron of USA Park in Jacksonville, FL, I was kind of discouraged when I parked on September 29th and had to walk, with 2 pieces of luggage, from my car to the front of the property to await the shuttle bus. Have never had that experience! It appeared that was only one driver that morning. It was around 9 a.m. I'm hoping this was just a one time issue.

Today's experience was what I expect from USA Park, shuttle was timely and the shuttle driver put my luggage in my vehicle, an effort that I very much appreciate. Have recently obtained a Fast Pass and had a pleasant surprise when I had 2 days parking for free!
Jason Scott
1 2 3 4 5
First off the shuttles were waiting on us to depart the airport. The vehicles were clean and drivers are courteous.. quick and easy in and out of the lot. I will definitely be using them again for when I travel. I also loved having the option for covered parking as well.
Bobbie Rosales
1 2 3 4 5
Timely transportation to and from the airport. Check out was easy and attendant was friendly, a nice “welcome home”
Jennifer Spicer
1 2 3 4 5
A free shuttle brings you to/from the airport. The staff was kind and they gave out free water back in January, which was really nice because it was so hot outside and we didn’t think to get any water before leaving the airport.
Dalis Landry
1 2 3 4 5
I have used this airport parking service several times in the past few months. Both, the ticket booth associates and the shuttle drivers are very courteous and friendly. They offer covered parking also, which is great during the hot summer months. Highly recommend.
Jana Tomas
1 2 3 4 5
Beautiful lot. It’s extremely well lit and so close to the airport entrance. Wonderful experience!!!
Massandra Griffin
1 2 3 4 5
We park at this facility every time we travel. Very friendly staff.
Jaelyn T
1 2 3 4 5
Very convenient. Fair prices. Quick service. Helpful employees.
Denise Smith
1 2 3 4 5
Great place to park..You can make a reservation to get great rate$$..Staff is always very nice..I have never had a bad experience with USPark!
Marshall Sheldon
1 2 3 4 5
All good but SAVE YOUR COUPON FOR WHEN YOU LEAVE! Woman took it when I came in and I erased it. Costs me twice as much!!!
Gabrielle McCall
1 2 3 4 5
Parking with USPark is always simple. In fact, they offer a FastPass which makes check-out and check-in much easier and faster. Additionally, they offer discounts which assist with the daily rates. I feel that my vehicle is safe and secure. I have parked at both the Veterans and the Airline lot.
Marcy Groves
1 2 3 4 5
Very friendly and helpful great location
Chloe Lobre
1 2 3 4 5
This place is great. They are located so close to the airport entrance on Veterans. As you step on the shuttle, there is a hand sanitizer dispenser right there. Great idea with all that is going on. Everyone was so friendly. I highly recommend them.
Ashley Archer
1 2 3 4 5
We use US Park each time we travel. Service is great and pick up is in a timely manner.
Robert Thompson
1 2 3 4 5
I was able to quickly park in an oversized space in my full size SUV. Delivery to the airport and pick up upon return was prompt and the driver each time loaded and unloaded my luggage. I can highly recommend USPark for all your ariport parking needs
a g Smith
1 2 3 4 5
Great service. The drivers are always professional and friendly. You don't have to wait long for pick up and they help you with your luggage!!!
Karen Rosston
1 2 3 4 5
USPark is the best! Kind and courteous staff with fast delivery to and from the airport. Great prices, especially if you get a Fast Pass. I can’t believe I parked at the airport all these years.
Joann Tassin
1 2 3 4 5
Fast quick service in and out of the parking lot. Shuttle drivers are polite and attentive. Great experience and very affordable.
Billy Lockhart
1 2 3 4 5
US Park is my go to for parking at the new Nola terminal. Conveniently close, affordable and dependable shuttles! Flying often or not this is your best option for parking.
Traci Roy Adams
1 2 3 4 5
I always use US Park in New Orleans when I fly. The new lot is well lit and the staff was very helpful. The shuttle service was timely and everything was very clean.
Chris Thurner
1 2 3 4 5
The USA Park employee at the booth who also drove us to the airport at 5:30 in the morning was upbeat, efficient, and accommodating. Kudos to her. No problems on the return trip ten days later. I am a loyal customer forever.
Ellie Olsztynski
1 2 3 4 5
Total Scam!!! They offer 4 free days of parking when you sign up for fast pass. I confirmed this when I entered the parking lot. Then they charge for a full day on a partial day. They told me hey would charge hourly for these rates. I also asked where the rates were posted and they are not. They will charge you however much they want when you exit.
Berry Heart
1 2 3 4 5
Great team work! We were running a little late and the cashier was calling for a shuttle as we pulled up!
Leroy P. Freeman,Jr
1 2 3 4 5
This was my first time using this lot. The employees made it a wonderful experience. The process was so easy. I love the fact that as you walk onto the shuttle a large hand sanitizer disposer is available.I would definitely recommend this lot .
Chloe Lobre
1 2 3 4 5
This place is great. They are located so close to the airport entrance on Veterans. As you step on the shuttle, there is a hand sanitizer dispenser right there. Great idea with all that is going on. Everyone was so friendly. I highly recommend them.
Jordan Charles
1 2 3 4 5
Great first timer experience. Quick service, friendly staff, and very helpful when I called prior to my stay with quite a few questions. The coupons on their website are fantastic!!!
Lucy Dikeou
1 2 3 4 5
Really friendly staff, had no wait. I love the coupons they have online. Best service I've tried
LUCY TALBOT
1 2 3 4 5
IT was great. As I did not have my car keys, the staff was most gracious to us. All is well now as myv darling grandson brought my car keys to me

and we finally got home.
Knesha Rose-Davison
1 2 3 4 5
Parking convenient and drivers extremely friendly. I was able to get free parking using my Fast Pass! Great service!!
Sue Raggette
1 2 3 4 5
I park here every time I travel from MSY which is at least 3 times a year and I have never had an issue. Shuttle person is always friendly, my car is safe and secure. If you think the price is too high do some research, there is always a coupon to be found.
Miranda Brouwer
1 2 3 4 5
The airport lot is fine, but its SUUUUUPER CONFUSING if you're trying to drop your friend off at the airport terminal. The signage and google maps are not updated on where to go. Dont pull into the lot if you're just dropping someone off. Leave your friend on the side of the road just outside the parking lot and let em walk to the shuttle buses that will actually take them to the airport terminal.
Justin Rhoads
1 2 3 4 5
Terrible service, unprofessional rude employee Darlene snapped at us when we asked why she tried to charge us $5 more per day than the agreed price. Darlene needs to go, hire some professional people, get rid of the racist, bitter employees. If I could give zero stars I would, never use this company.
james spicer
1 2 3 4 5
I gotta be honest(maybe it's because I've only used them twice) but I've had zero issues using US Park for the veterans lot. First time I used the $5 a day coupon and total with tax came out to be what it was supposed to and the second time (which was this week) I downloaded a $10 off coupon for one day and paid $24 for parking Tuesday afternoon to Thursday afternoon and got a couple of bottles of water each time. I forgot my coupon the second time(some people claim they only take paper coupons) and the reader on the side wasn't reading the barcode so I handed the cashier my phone and she scanned it with no issue. Both times I've used USPark they have brought me right to the terminal whether it's two of us or 10 people. Will I use them again?yes d,I think people expect to much for $15 a day ,big yes ,thanks
Maya Sarah
1 2 3 4 5
Lots of space for parking but we went on a bank holiday so hard to choose how busy it'd be the rest of the time.
Jesus Torres
1 2 3 4 5
The services is average , but the staff is terrible at least in the office. After waiting for almost an hour I called the office requesting a shuttle, the phone operator (female voice) said “it’s on the way” then proceeded to just hang up the phone as I started to say “okay, thank you”.

Shuttle driver was the only pleasant one (female)
J. Vincent Brown
1 2 3 4 5
Easy in and out. Courteous drivers
Zachary Tyson
1 2 3 4 5
Terrible experience last night with US Park. After getting our bags and walking out to take the shuttle back to the Veterans blvd lot, we see a shuttle waiting. Walk up to it and are told by the driver that this shuttle is only for the Airline Dr lot, but that he has radioed in a request (since there were about 10 people needing to go to the Veterans lot), and the dispatch said 2 shuttles were in route. After waiting at least 10- 15 minutes, another shuttle pulls up and we are again told by the woman driver that the shuttle is only for the Airline lot, she gets on the radio and is directed to pick us up and bring us to the Veterans Blvd lot. We arrive at the front entrance to the Veterans lot and she parks saying that she cannot bring us into the lot, and she can only drop us off at the front entrance, in which case we will need to walk to our cars from the front entrance. There is a shuttle at the front entrance with the driver talking to the woman at the booth. Our driver says "thats your shuttle right there", meaning it hasnt even left the lot to come and pick us up at the airport. Since its also raining, we have to walk through the rain to get to our cars, and the lady in the booth does not apologize to any of the group who has basically been left to walk through the rain with their luggage to get to their parked cars in the lot. The mentality of staff is terrible (its always someone else's fault). We along with our family have used this company in the past, but this will be our last time, as we will find another option to get to and from the New Orleans airport. Buyers Beware!
Anthony Spadaro
1 2 3 4 5
Park with confidence and ease. Great shuttle service.
TammiGF
1 2 3 4 5
We've used USPark in New Orleans/Metairie many times over many years, and it's always a positive experience. It's our go to when flying out of MSY. Update: Since the new airport is open, we’ll see if it’s just as convenient and affordable. Other lots had become less expensive, but only time will tell what all these changes will bring for parking.
Corbin McCullough
1 2 3 4 5
Parked at the Veterans Blvd lot and had a nice quick trip. But more importantly than that, the staff was extremely helpful in helping to get back my wife's phone that was left in a shuttle. All of the staff were very helpful in locating the phone and getting it back to us in time for us to make our flight. Huge shout out to all of the staff that was involved, in particular the lady who was on the phone coordinating (Stephanie maybe?) and our shuttle driver Christian.
Andrea F
1 2 3 4 5
Reasonable prices, well lit, large parking lot. Shuttle will go back and forth between here and the airport.
Tammi GF
1 2 3 4 5
We've used USPark in New Orleans/Metairie many times and over many years, and it's always a positive experience. It's our go to when flying out of MSY.
P B
1 2 3 4 5
I was here frequently to pick up and drop off crew members, this is a very safe place to park with shuttle service and not expensive. This lot fills fast so hurry
Damon Zeiger
1 2 3 4 5
Okay you need math skills for this. First time using this establishment. Downloaded $5/day coupon valid for 5 days. sign at entrance says $14/day. Sweet deal right? Wrong... 5 days and 17 hours later they want $49 and change. so that's $25 for 5 days and $24 for 17 hours????? how exactly is that? So I speak with person at the booth. She stares out into space for like a minute and simply repeats the same price. Got me! Let's hope they dont get you!!!
Curtis Cunningham
1 2 3 4 5
Fraud/Scam Pricing!!! They advertise $5/Day for first time users. They do send you a link and it showed the discount. However, I didn't read the fine print. My coupon was for $5 off the entire amount. Additionally, they have additional charges: Park Type ~ 'Uncovered parking' was $12; State taxes, Parish taxes, Parking tax 10%, Airport 'Fee' 7%. On the good side of the equation the woman in the exit booth was nice and the black male driver was informative and helpful.
Tony Thomas
1 2 3 4 5
Make sure you book online to get a discount for your first time!
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US Park is unavailable to book on our website. Search for other parking options available at MSY.