US Park

As a long time patron of USA Park in Jacksonville, FL, I was kind of discouraged when I parked on September 29th and had to walk, with 2 pieces of luggage, from my car to the front of the property to await the shuttle bus. Have never had that experience! It appeared that was only one driver that morning. It was around 9 a.m. I'm hoping this was just a one time issue.

Today's experience was what I expect from USA Park, shuttle was timely and the shuttle driver put my luggage in my vehicle, an effort that I very much appreciate. Have recently obtained a Fast Pass and had a pleasant surprise when I had 2 days parking for free!

I'm a Fast Pass member for the past year. They greet and treat me like family addressing me by name. It's very easy to do online reservations on their website. And they always ask if you want a bottle of water. The lot is secure and they have ample covered parking.

Parked at the Veterans Blvd lot and had a nice quick trip. But more importantly than that, the staff was extremely helpful in helping to get back my wife's phone that was left in a shuttle. All of the staff were very helpful in locating the phone and getting it back to us in time for us to make our flight. Huge shout out to all of the staff that was involved, in particular the lady who was on the phone coordinating (Stephanie maybe?) and our shuttle driver Christian.

US Park is my go to for parking at the new Nola terminal. Conveniently close, affordable and dependable shuttles! Flying often or not this is your best option for parking.

I don’t understand why anyone would park anywhere else. The location is so convenient. The customer service has been beyond my expectations...consistently!!! I was on a shuttle with a manager driving the other day and had no idea. She was fantastic and actually asked me my thoughts about the lot. I’m just blown away!

This is the perfect place to start and end your trip. They make it so easy to park and get to airport and back to your car. So easy. Make it even easier get the fast pass by signing up on line. If you make a reservation you get a discount. Check for coupons before you trip. Also get bottles of water as we leave the lot. Only place I park when going to the New Orleans airport.

The customer service was impeccable…going and coming! Theresa and Anya was very helpful and very professional. As a first time customer I didn’t know what to expect so I appreciate the guidance and patience. The coupon that I found online helped out a lot too with the price. Thanks for your wonderful service! I will be parking my car their whenever I have a flight ✈️ from now on!

I was here frequently to pick up and drop off crew members, this is a very safe place to park with shuttle service and not expensive. This lot fills fast so hurry

Love the new location. Plenty of covered and non-covered parking. No problem with the number and frequency of vans running around and quick to pick up/drop you off right at your car! Cheaper and more convenient than using the parking on the airport property. Even more cost effective if you join their card program.

Reasonable prices, well lit, large parking lot. Shuttle will go back and forth between here and the airport.

We've used USPark in New Orleans/Metairie many times and over many years, and it's always a positive experience. It's our go to when flying out of MSY.

As a first time user of this lot they provided me with a $5 discount per day for 5 days. This made a great per day price. Employees were very nice and courteous. The shuttle driver was great and very nice. Parking here was a very good experience.

They definitely exceed my expectation of a parking lot. Will use this lot every time I fly from New Orleans.

I just want to give a shout out to the employees and managers at US Park for always taking care of airport employees. The ladies that work at the booth, and the bus drivers are exceptional. It is sometimes a challenge to park at the airport due to limited parking space, and the staff at US Park are always willing to go the extra mile to help employees that work at the airport with park solutions.

It is greatly appreciated that they offer a special daily rate to us when we present out airport ID, and we get door-to-door service. This is especially nice when it is raining outside.

If you're traveling give them a try, the service is impeccable and very efficient.

I've been using USPark for over 10 years, and they always do a great job. The shuttle pickup - at the terminal and on the lot - is always very fast. The vehicles are always very clean. The drivers and cashiers are always very friendly and polite. Even when Park & Fly was right next door, I never had cause to think about "switching teams".

I parked my car here from September 2-6. The place is easy to find and only about 2 minutes from the airport. Also it cheaper than parking at the actual airport. The lot is clean, secured and they also offer covered parking. They provide a shuttle, that is free from the lot to the airport. They have shuttles running continuously, so no long wait. The staff is friendly from the gate attendant to the shuttle driver. Once you return from your trip the shuttles are easy to find and again no wait for them. This was my first time using this service and I will use the service for now on.

Park with confidence and ease. Great shuttle service.

I park here every time I travel from MSY which is at least 3 times a year and I have never had an issue. Shuttle person is always friendly, my car is safe and secure. If you think the price is too high do some research, there is always a coupon to be found.

Very convenient. Fair prices. Quick service. Helpful employees.

So far so good! Everyone was nice and helpful. More reasonable than $20 per day at the airport.

Great place to park..You can make a reservation to get great rate$$..Staff is always very nice..I have never had a bad experience with USPark!

We park at this facility every time we travel. Very friendly staff.

Not used it but the. Custermer I picked up said it is very good. It also looks very safe to leave your cars use busses to and from airport sorry gave it 4 should have been 5.

Beautiful lot. It’s extremely well lit and so close to the airport entrance. Wonderful experience!!!

Very friendly and helpful great location

We've parked at USA Park for several years now when traveling out of Jacksonville International Airport. The service is great. The pickup and drop off is quick and it is less expensive than the airport parking lot. Much easier than looking for a spot in the airports parking lot.

Thank you USA Park for great service and a good value!

Van driver was exceptionally friendly and very “New Orleans” in personality. He was a great welcome home. Parking spaces are a nice size. Parking was expensive, and I was not able to make a reservation ahead of time. I will park here again.

I have used this airport parking service several times in the past few months. Both, the ticket booth associates and the shuttle drivers are very courteous and friendly. They offer covered parking also, which is great during the hot summer months. Highly recommend.

We've used USPark in New Orleans/Metairie many times over many years, and it's always a positive experience. It's our go to when flying out of MSY. Update: Since the new airport is open, we’ll see if it’s just as convenient and affordable. Other lots had become less expensive, but only time will tell what all these changes will bring for parking.

Parking with USPark is always simple. In fact, they offer a FastPass which makes check-out and check-in much easier and faster. Additionally, they offer discounts which assist with the daily rates. I feel that my vehicle is safe and secure. I have parked at both the Veterans and the Airline lot.

A free shuttle brings you to/from the airport. The staff was kind and they gave out free water back in January, which was really nice because it was so hot outside and we didn’t think to get any water before leaving the airport.

First off the shuttles were waiting on us to depart the airport. The vehicles were clean and drivers are courteous.. quick and easy in and out of the lot. I will definitely be using them again for when I travel. I also loved having the option for covered parking as well.

Timely transportation to and from the airport. Check out was easy and attendant was friendly, a nice “welcome home”

I have used the USA Park in Oklahoma City in September 2020, and February 2021. I have been very pleased both times. The employees at that gate have been very helpful in the check in and check out process. It was quick and easy. I suggest using the larger, covered parking. It was worth the small difference in price. I will definitely be using them in the future.

I travel in and out of JAX regularly. Tried the other lots and USA Park is by far the best. Drivers are professional and courteous. Shuttles are timely. The frequent visitor program is great for personal vacations.

Great location minutes from the terminal, very clean & secure facility, vans are cool comfy and clean.

Minimal wait times for pick up and the staff is AWESOME and very friendly.

Offers frequent flyer discount program, with payment made as you depart.

This has become our JAX parking facility

So easy and courteous. As a FastPass member, your parking is tied to a CC on file - making for a quick entry and exit. Providing a small bottle of ice cold water is a nice personal touch after returning home.

We traveled on a holiday weekend and I was a little nervous about the time it would take to park here, but the shuttle service was so efficient! All of the staff are friendly and helpful, and it ended up being cheaper to park than using Uber/Lyft. The complimentary chilled bottled water as we left the lot was a nice lagniappe. Will definitely park here again when I fly.

Fantastic experience. This was my first time parking for a flight out of the New Orleans airport. Customer Service was great. Everything from getting my ticket from the cashier...to being told exactly where to park...to getting on the bus and dropped off and being picked up by the bus went very smoothly. I only had to wait five minutes once getting on the bus and a bus was waiting when I was departing to go back to my vehicle. There is a 1st time customer coupon so don't forget to download or print that ($8 vs. $12 I think) and give it to the cashier before paying when you are leaving.

Wonderful customer service & super friendly staff handing the lot! I love that when you call, you're able to speak with someone directly who is on the lot. Drivers are safe & courteous. Only thing to complain about is that I never have covered parking - even when I reserve it! But at least I have a spot, the covers are so high above the vehicles anyway...& it looks as if they're expanding...so hopefully I'll have better luck in the future.

I flew out of New Orleans the parking lot is maybe 2 miles away! They make it very easy! Park and they have a shuttle right there to get you and had me to the airport in less then 10 min. I will use this service every time from now on!! Also great customer services

I gotta be honest(maybe it's because I've only used them twice) but I've had zero issues using US Park for the veterans lot. First time I used the $5 a day coupon and total with tax came out to be what it was supposed to and the second time (which was this week) I downloaded a $10 off coupon for one day and paid $24 for parking Tuesday afternoon to Thursday afternoon and got a couple of bottles of water each time. I forgot my coupon the second time(some people claim they only take paper coupons) and the reader on the side wasn't reading the barcode so I handed the cashier my phone and she scanned it with no issue. Both times I've used USPark they have brought me right to the terminal whether it's two of us or 10 people. Will I use them again?yes d,I think people expect to much for $15 a day ,big yes ,thanks

US Park makes NOLA airline travel a breeze. Their buses and drivers are so nice (even for late night pickups). Drivers pick you up at your car and deliver you back. It’s a blessing. It is also great load to know that your car is parked in a secure lot as well. Love US Park.

I always use US Park in New Orleans when I fly. The new lot is well lit and the staff was very helpful. The shuttle service was timely and everything was very clean.

Great affordable safe place to park. I leave my truck there everything I fly out new Orleans they shuttle you to the airport quickly and waiting for you once you get back. Great job uspark. From your repeat customer

Very quick and efficient service. Driver was waiting for us as soon as we parked and pick up was exactly on time. Return driver was actually waiting at the pick up point and ready for us. Fast check out and my husband and I really appreciated the bottled water the cashier offered us when we checked out. We will use this service every time we travel. Thank you so much!

I am so happy I find this service. Tiffany and the rest of the staff has good customer service. I would recommend people to use this service. GREAT JOB. They are very professional in what they do.

I’ve only parked here. I randomly chose it the first time I used it about six years ago and I’ve never had a bad experience. I appreciate the fast pass. I parked today and had earned a free stay. The new parking location is a great upgrade. They’ll keep my business.

I find them quick, efficient, and courteous. Somehow the shuttle always seems to be there when I step out of baggage claim. And what a nice surprise to come home tonight to find I had a large discount from a bonus I didn’t know about! Do get the fast pass.

Everyone we encountered was as nice as can be. Great place to park and will definitely be back.

This is the second time I used US Park and each has been very satisfactory. The new location is very convenient to both I-10 and the airport. The lot is large and well protected and there are more than enough shuttles to make waiting very short. Last night the shuttle driver was very pleasant and efficient.

Finally the membership is a very nice addition to the service. I will keep using it.

Great team work! We were running a little late and the cashier was calling for a shuttle as we pulled up!

Parking convenient and drivers extremely friendly. I was able to get free parking using my Fast Pass! Great service!!

Wonderful customer service. They have gotten busy and still maintain such great, efficient service. The employees are spectacular. Somehow, some of them actually remember my name. Blown away!!

Great quick service. They honored my discount coupon off their site. It's a secure lot where the shuttle driver will drive up to where you park and take you to the airport and back after returning.

Very convenient. Fair prices. Quick service. Helpful employees. Will definitely use park here from now on.

I am an Airline employee and have been parking at the US PARK lot on Veterans Blvd. since the new airport opened in November 2019. What a great experience this has been. The manager, Julie Thomas, is the most professional, friendly, personable individual I have dealt with. Additionally, all the drivers, booth personnel and management team are without doubt, the best in the business.



Their busses are always on time making my daily commute to work seamless and totally stress free! On many occasions I am the only one on the shuttle and it departs as soon as I board. My shifts vary but reguardless of what time I arrive at the lot, the shuttle is there and waiting. Likewise, when I get off work the shuttle is waiting to return me to the lot.



The contract parking is significantly cheaper than the charge for airport parking. From the moment you arrive and the booth person welcomes you, directs you to an available spot and dispatches the shuttle to pick you up, you realize how great their service is. The drivers address you with a warm and cheerful greeting when you board.



The experience of parking with US PARK is consistent every time! Keep up the great job. Thank you for all you do.

No hassles. Always have great deals. After being bamboozled more than once paying to park at neighboring hotels that promise a shuttle to the airport , only to say it was an online mistake or they no longer have that service, I highly recommend parking here.

This was my first time using this lot. The employees made it a wonderful experience. The process was so easy. I love the fact that as you walk onto the shuttle a large hand sanitizer disposer is available.I would definitely recommend this lot .

This place is great. They are located so close to the airport entrance on Veterans. As you step on the shuttle, there is a hand sanitizer dispenser right there. Great idea with all that is going on. Everyone was so friendly. I highly recommend them.

Great first timer experience. Quick service, friendly staff, and very helpful when I called prior to my stay with quite a few questions. The coupons on their website are fantastic!!!

Used the Williams lot until the new terminal was built, now use the Veterans lot. I’ve never had an issue. Have used the Veterans lot four separate times this year (2020). Parking, shuttle to and from terminal - never an issue. Staff are friendly and helpful. Lot is safe and has quick access to I-10. Can usually find a parking coupon for reduced rate online.

I usually use the economy lot but since it’s been close so use uspark. They are fast and pick/drop off right at your car. No walking to a stop. My flight last night came in at 11:30 pm and no wait, the bus was there to take me to my car. I’ve gotten so many discounts and free days with them. Can’t believe I didn’t use them sooner!!

I have only parked here twice once when I was alone. I felt safe the driver and staff at checkout were very friendly. I like the close proximity to the airport but yet it feels out to itself. I would recommend giving it a try.

Make sure you book online to get a discount for your first time!

IT was great. As I did not have my car keys, the staff was most gracious to us. All is well now as myv darling grandson brought my car keys to me

and we finally got home.

The employees here will direct you to exactly where to park, and then a shuttle will show up right by your parking space to pick you up with hardly any wait time at all. Every driver I’ve encountered here has been super polite and helpful with lifting bags, etc. They will help you get to the correct door for your airline. Getting back to the car after your trip is just as easy. Especially given how miserable the current parking situation is at the new airport, I can’t recommend this place enough.

I'm a repeat customer and I've enjoyed US Park each time. The max I've waited for a shuttle is 2 minutes. The drivers help you with your luggage and are very kind. They will have a parking spot for you on busy holiday weekends when MSY will not. You don't even have to go through the headache of finding your car because they drive you to it. Anyone flying from MSY should use US Park!

USPark is the best! Kind and courteous staff with fast delivery to and from the airport. Great prices, especially if you get a Fast Pass. I can’t believe I parked at the airport all these years.

Great service. The drivers are always professional and friendly. You don't have to wait long for pick up and they help you with your luggage!!!

We use US Park each time we travel. Service is great and pick up is in a timely manner.

Fast quick service in and out of the parking lot. Shuttle drivers are polite and attentive. Great experience and very affordable.

This place is great. They are located so close to the airport entrance on Veterans. As you step on the shuttle, there is a hand sanitizer dispenser right there. Great idea with all that is going on. Everyone was so friendly. I highly recommend them.

I was able to quickly park in an oversized space in my full size SUV. Delivery to the airport and pick up upon return was prompt and the driver each time loaded and unloaded my luggage. I can highly recommend USPark for all your ariport parking needs

Great service, friendly helpful drivers. Nice to see them help load/unload luggage

Great customer service. They offer covered parking and wide spaces for a reasonable rate. The drop off and pick up services is faster than the on airport parking. You can earn free days of you become a member.

I always park here. However, on Friday morning 03/19, it took quite sometime to get the line of cars into the lot. Not sure what was taking so long. Would’ve been helpful if a second lane was opened. My transaction was pretty quick. The younger attendant on tonight 03/22, with braids, is always so friendly. I can’t recall her name. I have never had an issue with the drivers.

Very good service and convenient location! Good price, too. You don’t need to wait at all for pickup from the airport or drop off at the airport. Highly Recommend.

Excellent experience. Had yet to find a reliable, friendly and budget parking spot near MSY. Was hesitant due to mixed reviews regarding coupon use, but they took my $5 coupon as soon as I presented it upon departure. No worries at all. Fast and friendly shuttle as well. Happy customer!

I like parking here, I recommend it often, always in fact. NEEDED a better system for the Fast Parking rewards > Who remembers to use it to check in? Somehow more reminder on that would help, perhaps even help the time to exit. Everyone was nice, However the PACKED Bus pick up during Covid not so pleased, I mean packed to where suitcases blocked the aisle and not an inch to spare in-between people, a bit alarming

Easy in and out. Courteous drivers

I was pleased with their service and professionalism even when they were working with no electricity. They said they had been without electricity for days....I am amazed at how they just laughed it off. All of the employees were pretty upbeat considering and I’m plain impressed. Above and beyond great customer service.

Every time we fly out of NO we use UsPark. We have always had great service. Shuttle is always timely and gate ladies are friendly. Will continue to use this lot.

The USA Park employee at the booth who also drove us to the airport at 5:30 in the morning was upbeat, efficient, and accommodating. Kudos to her. No problems on the return trip ten days later. I am a loyal customer forever.

Really friendly staff, had no wait. I love the coupons they have online. Best service I've tried

Super easy and fast! They take you right to your car! Less expensive than airport parking and way more convenient. The cold bottle of water surprised us. All employees very courteous and helpful.

Every time I park here, I’m treated so well. I really love this location. They are convenient with great service and very fair pricing. I saw someone complaining about the taxes. I asked one of the associates. They have to charge the taxes to provide this fabulous service. Even with the taxes, their prices are less expensive then any of the other parking facilities and they still offer discounts on their website. I just can’t say enough positive things about them.

Always friendly staff. I love the convenience of not stressing about parking at the airport. They pick you up from your car. I have a Fast Pass membership and tonight my parking was free.