Excellent service and right near the airport with a complimentary shuttle service. The gentleman who was the bartender Thursday evening was so friendly and welcoming. The food was also excellent! Thank you for making my stay so easy and comfortable!
Not too bad of a location. Lighting was a little dark on the side and the front was full. Rooms were nice and clean. Night service was great but morning service seemed tired. Beds were okay hand pillows were soft. This location charges you for breakfast. Kids under 12 eat free.
The city is one of the most beautiful coastal cities. It contains all economic and tourist facilities of a wonderful historical nature. The city is characterized by tourism and visitors throughout the year. The city contains most types of nature tourism, monuments and all entertainment facilities for visiting people. Its prices are reasonable and it provides all kinds of food and drink in its restaurants. It is also worth mentioning Its beautiful hotels and alleys are of a folkloric nature, and the viewer enjoys walking in it. I advise everyone to visit this city
Eugene Stan Engelbert Pet
Was given a room here for quarantine. The staff are nice and courteous. There is a shuttle bus that can take and fetch you from the surrounding area with just a call. It's located close to gasoline stations with a convenience store and failing that there is a Walmart supercenter close buy as well as marshals and academy. Rooms are nice and clean, there are provisions for a refrigerator and a kuerig coffee maker. All in all a pleasant experience.
Stayed 2 nights, lovely staff at the desk. The Breakfast Lady was wonderful. Really takes care of customers.
We saw her help people that didn't speak English get breakfast and feel comfortable. It is great to see that.
Awesome stay! Being new to the area Courdrea sure did make me feel right at home! I would 10/10 recommend to anyone in the area!
Clarence “C.J.” Williams, Jr.
Comfortable and clean, not far from the airport, which was beneficial because we arrived from our flight after 12am. They provide shuttles to the airport; not sure about “from” the airport. I heard that I’m passing between the front desk clerk and another customer - we did not use nor need the shuttle service. I would definitely stay here again. No free breakfast.
Way better than the old airport. Went through efficiently. Plenty of food vendors to choose from, Starbucks was really quick with the amount of people that were present. I fly into this airport to get to work and I've had no problems or lost baggage.
Nice host, clean rooms. The hotel is under maintenance from hurricane so no amenities, but for a one night stay it well suited my needs. My room floor was not a cluster like some have posted. It must be the upper floors that received damage. The outside looks fairly new and updated.
Reasonably priced, super comfortable bed, very clean rooms and friendly staff
Hotel is under construction for hurricane damage. Restaurant and bar were closed. The room was clean and bed was comfortable. Had to get bath towels. Desk was courteous and attentive.
Good clean location, still recovering from hurricane. Convenient to the airport. Fantastic customer service.
Christmas day, breakfast closed early.
Shuttle driver was great but got off at noon. We had to take cab to the airport and will hopefully get reimbursed.
Staff was great, rooms new and clean.
I rated this place a 4 because there was a hole in the comforter and food stains on the curtains. Place is fairly new and clean entrance. No complimentary breakfast.
Holiday inn new Orleans airport giving best service to customers and staff is very helpful
Very convenient stay next to Airport. Took shuttle bus next morning. Caught my flight on time. Everything worked out perfectly.
Missing my flight was so irritating not being from here and I had no time to really look for a room for the night. I called and immediately Tabitha sent a shuttle to get me from the airport and as soon as I walked in I felt at home from beginning til end. Highly recommend!
We stayed here because of how close it is to the airport and how early our flight was. The beds were very comfortable and the staff were very nice. It looks like they’re doing some renovations which we didn’t mind. The only reason it didn’t get a five star is because their airport shuttle driver didn’t show up and we had to take a taxi.
Bed was comfy. Not a quiet place, I could hear other occupants all night. Seemed clean enough. Liked the free airport shuttle. Our driver was the maintenance man and he was super nice! Just a few minutes from airport.
Under repair but did not have any issues.
Lady at front desk was awesome. Holiday Inn is lucky to have a quality worker like this.
Love staying there. Place is nice and so are the staff
This is one of the best Holiday Inn's that I have stayed at. Not only because it is newly built, clean, and has well-lit surroundings but because I've had the pleasure of getting to interact with Carleen! She has been the supervisor on duty during most of my stay and has gone above and beyond to make it a perfect one. I can't say enough about how much she has taken what would be another typical business trip and made it an excellent and relaxing stay thanks to her attention to the concerns of her clientele. I will definitely be staying here again because of this experience.
This place is awesome. The customer service is amazing. The manager Ms.Mumbo was very nice. She doesn't know much about New Orleans, LA, but the drivers know a lot. The driver can drop you off or pick you up at certain places not far from the hotel. I highly recommend people come here to stay at the hotel. I will be coming back in the future.
Honestly not a bad hotel. Rooms were clean and price was fair. Very nice if them to give cold water bottles upon check out. I will go back.