Another good thing about this New Orleans airport parking lot is that they offer a free shuttle service for the people that park at the airport. They can pick you up from the lot, drive you to your hotel, and back to the airport. The shuttle will pick you up at your hotel and drive you to your terminal. The shuttle will also drive you to the hotel if you don't have your car. This airport parking lot is very convenient because you will not have to worry about your car being towed away. The parking lot itself is very clean and it will not smell like ammonia. Click here to search and compare more amazing parking deals on parkingaccess.com
I want to give the hotel 5 stars but unfortunately there were a couple negatives. First the lady that checked us in was not friendly. She seemed quite annoyed when we had to check in and throughout the stay she was always in a bad mood. Second the breakfast buffet was AWFUL! For $19 there’s 4 hot items and they tasted terrible. For $19 there should be made-to order food, not items that have been sitting for hours and are not re-stocked. I was extremely disappointed by this and it left quite a sour taste leaving my stay.
Sally DeWitt
12345
Good location for early morning flight. Shuttle service supposedly runs ever 15 minutes and ours was punctual and driver was very friendly and helpful. It does take about 10-15 minutes from the hotel to the airport so take that in to account too. The bar was open until 11 and served their whole menu which was great. The room was fine minus the air not cooling well at all.
Erika V
12345
I came here last minute after my flight was cancelled. The rooms were great for the price. Everything was clean and what you would expect. The two ladies at the front desk were great and got us a few things we were missing.
Katie Harrison
12345
Hotel is very clean, room was clean and staff was all very nice. They also have a working airport shuttle. Only thing that I really took note of was the bathroom is very very small, like there's just barely enough room to close the door. I would absolutely stay here again.
Barb Collins Collins
12345
Roomie clean and fresh....
Phong Nguyen
12345
I needed a place next to the airport because of an early morning flight. This place is very convenient. I was able to drop off the rental car and walk back to the hotel. The check-in was friendly and I was recognized as being a diamond member with a bag of goodies. The workout room was clean, spacious, and I ran four miles on an excellent treadmill. There is bar and I enjoyed a Sazerac with the friendly bartender. Afterwards, I sat outside in the courtyard because I had seen hanging string of lights from my room. The rest of the short night, because of my very early flight, was enjoyed with HBO on the television and comfortable king bed.
gach _ lemon
12345
Front desk staff are so nice and helpful! Courtyard is a quite, serene place to relax. The pool area was in the process of being cleaned and prepared for opening, still beautiful and relaxing. Rooms are spacious! Just a few minutes from the hotel! Hotel offers quality food in their restaurant! Will stay again!
Heather Verret
12345
Review for airport parking only: used their parking service when our usual wasn't available. Registered online & prepaid for 3 days of parking.. You have to go inside the hotel lobby to check in & get a tag to place on your dashboard for the duration of your stay...there was a short wait upon arrival, so definitely allow for extra time for that. Also allow for extra time as the shuttle ride to the airport is about 10 minutes, plus an extra 10 or so to load everyone & their luggage. The process isn't as speedy as lots closer to the terminal, but if you allow for extra time this is definitely a good, convenient option. Cost is about the same as other lots. Drivers were also extremely courteous & went out of their way to assist others, which was appreciated.
kimiko c
12345
Great place to stay! I originally booked at a different hotel but decided to walk here because the hotel next door was dirty and scary. Excellent service, comfy lounge and clean rooms! If you are flying out from MSY, this is the place to be.
Derrick Mcgee
12345
It was my first time coming to New Orleans and my hotel was spectacular. The rooms were extremely clean the service was very good.The breakfast was spectacular I brought my kids and the chef made my three-year-old daughter her own special pancake and omelette. She was very excited that it had a smiley face. They were willing to accommodate me and my children and make sure that our state was lovely. One of the best hotels I have stayed in.
Scott Moye
12345
After getting multiple flight cancellations from New Orleans Airport, the staff of Hilton New Orleans Airport were the bright spot on my vacation with my family. They came through with consistent friendly service and made us feel welcome and that they were there for us the whole time. Thank you Hilton New Orleans Airport!
Robert Dunn
12345
Enjoyed our reunion at the Airport Hilton. Location selected for price although all our activities were in New Orleans. Hotel was adequate for our needs. We maintain a conference room as a gathering point for our group throughout the day. The 24 hour grab and go near the front desk was appreciated (sold coffee, sodas, snacks, breakfast items, etc). Spent alot time in the central courtyard smoking area. Parking for our group was free and our group was given a 15% discount at the Cafe, bar and Grab and Go.
Kim Lee
12345
I am always hesitant of airport hotels and yet here again, they have proven my theory is myth.
This airport location was quite nice, guest rooms large and spacious, mini fridge and microwave, something you don't see slot in hotel rooms anymore.
I arrived late so most of the facilities like lobby bar was closed. I did enjoy a little time on the patio, another great space. Next time I will definitely take a dip in the year round pool!
Brittany Pitts
12345
Amazing hospitality, very clean, extremely friendly and helpful staff. Definitely returning to this hotel on future trips to New Orleans!
Kimberly Lewis
12345
I attended a continuing education conference, but did not rent a room. It was excellent! The food was great, Service was amazing, and the hotel was very well kept.
Caleb Furr
12345
Clean. Courteous. Attentive. They went the extra mile to make sure we got a good room when our key wouldn't open the door for the first room.
Michael Thibodeaux
12345
Truly enjoyed my experience here. Check in/out was swift, room was clean and had additional measures in place in lieu of the Covid scenarios and bed was very comfortable. If anything, the parking situation is less than desirable as was paid parking, and I didn't see an option to get a receipt for expense purposes.
Sean P. O'Connor
12345
A very convenient very nice Hilton. It says it has an executive floor, but to my mind that would mean that it also has an executive lounge. Unfortunately their view of this differs from mine and there is no executive lounge. I'm probably going to pick another place next time because of that. I'm just a little spoiled at this point.
Karen Ruiz
12345
Alternative parking in lieu of Airport... shuttle to and from, friendly drivers, will definitely use again!
Steven D
12345
My review is for the conference room only as I was here for a meeting.
The meeting room was nice and spacious. The employee that was assisting was very polite.
We had lunch served here and it was pretty good for "hotel food".
The only issue was that the room was very cold. Like really cold. We asked for the heater be put on and we were told that was not possible. Not sure what the real story was but that was the only issue I saw.
The lobby was nice and decorated for Christmas.
Moto Sprayz
12345
It was really great! My company had a party here. The staff were extremely friendly and the food was really good. Definitely would come here again for an event.
Michael Patrick
12345
Nice facility- clean, bright, airy public spaces.
Attended a day long seminar. My only suggestions would be to keep the restrooms regularly restocked with supplies
At lunch; the food & service was very good.
Heath Bonner
12345
Nice remodel. Good food and drinks, great front desk staff and wait staff in restaurant. A stone’s throw from the airport, a nice option.
Ruth Tuffet
12345
10 minutes from MSY, hotel shuttle runs every 15 minutes. Walk right into a beautiful lobby, with ample seating area. Nice rooms, I didn't have much of a view from my room but that didn't take away from my stay. Refrigerator and coffee machine in-room. Ice machine down the hall.
Robb Jensen
12345
Arrived at nearly midnight and the check-in staff were energized and very welcoming. Same staff at the desk in the morning and same result. The breakfast staff were just as pleasant and helpful. The staff truly provide guests with a sense they enjoy what they do. Often times airport properties have a tendency to be a little rundown due to the short stays by most travelers. Not the case here. Very, very nice accommodations at this Hilton property. Would definitely stay again!
Madison Schmitt
12345
Stayed for work. Hotel clean and staff friendly. I mainly wanted to write this review because I was unable to find the menu for The Second Line restaurant online so I am putting it here! Good food and convenient hours.
Anuthr Angle
12345
Very clean & gorgeous hotel. Loved our room. However, be prepared to pay for parking each & every time you come & go. $12 for overnight parking. You also have to pay for breakfast. Breakfast cost me $45 for me & my 11 year old. All we had was French toast & a eggs, toast & potato plate. I wasn't happy about that but the eating quarters were very nice & the food was good but not $45 worthy.
Jane O'Connor
12345
The bar tender is very nice. Happy Tequila day! I enjoyed the Jambalaya. Next time I want to order the hamburger. It looked delicious.
Joseph Foran
12345
Very comfortable and quiet. Good amenities. The bar has decent food, nothing like you’d get elsewhere in the city but for an airport hotel pub it was great.
Quin Waterman
12345
Great location for a work trip. Easy to use the complimentary shuttle, clean rooms, nice gym and pool. Overall, clean and well managed hotel.
Philippe Martin
12345
Right by the airport with hotel shuttles.
All the property is well maintained. The pool is a pretty good size and the gym is well equipped. Friendly staff, clean and comfortable bed and linens. Great experience!
David Del Bino
12345
Always love staying here. Very clean and comfortable rooms, fantastic bar, restaurant has delicious food, the staff is always very welcoming, kind and accommodating. Good location that provides an airport shuttle. Thank you for always making this a home away from home.
Brad Wiegand
12345
Hotel staff was very friendly and helpful. Nice rooms, and super comfortable king size bed! Family friendly pool area.
Adriana I Lopez Maldonado
12345
It's fine. Bfast is very expensive but I guess that's hotel prices. Rooms are comfy
Douglas Murphy
12345
Immaculate and well maintained hotel. My wife was staying at the Hotel by herself since she was flying out the next morning. I checked her in and got her settled in her room. I felt comfortable leaving her alone after seeing how well the Hotel was run and the materiel condition of the Hotel.
Robert Dunn
12345
Our group choose this hotel for its location and price. Worked out well for our reunion. 15% discount for purchases within hotel. Group rates, hospitality room open daily manged by our group. Short drive to French Quarter and attractions. Breakfast was adequate. Have a Grab and Go store open 24 hours for basics: coffee, soda, juice, cereal, Breakfast muffins, etc.
Tyler Sorensen
12345
The room was wonderful and very clean. The overall atmosphere of the building is top notch- not the MOST luxurious place I've seen, but incredibly good for the price I paid. They have a restaurant/bar in the lobby, and the food is fantastic, with several classic New Orleans dishes. All employees were exceptional during my stay.
Robb Jensen
12345
Arrived at nearly midnight and the check-in staff were energized and very welcoming. Same staff at the desk in the morning and same result. The breakfast staff were just as pleasant and helpful. The staff truly provide guests with a sense they enjoy what they do. Often times airport properties have a tendency to be a little rundown due to the short stays by most travelers. Not the case here. Very, very nice accommodations at this Hilton property. Would definitely stay again!
Cedric Dave
12345
Image is little dated on the outside
Room suites are in descent shape (at lease the one I had). Customer service from all hotel staff was exceptionally personable and professional at all times. Front desk functionality is strong. Overall 9.5 rating warranting 5 Star rating.
Ciera Pruitt
12345
The rooms were clean and spacious. The front desk receptionist could have been a little more friendly. He seemed stressed.
Wp 987
12345
The new terminal is beautiful. Unfortunately many concessions are closed due to Coronavirus.
Mary Usner
12345
This hotel was great for a seminar I went to today. Employees were helpful. Courtyard was inviting. Great location of course!
Silvestre Chaco
12345
Kudos to Ms. Tiffany Hill, and to the Hilton New Orleans Airport front desk staff. Very impressed with Ms. Hill's courtesy and knowledge as I wanted to have a taste of the areas cuisine. She directed me to one of the best meals I have enjoyed as I was on vacation. The room I was in was quiet, and relaxing. I have not had a nights sleep like the one I thoroughly enjoyed in Hilton New Orleans Airport. My head hit the pillows, I was out.
tony jones
12345
My wife travels alot with her job which allows me to see a bunch of hotels. She is a Hilton rewards member so I have stayed at about 30 different Hilton's and this one is the best one I have ever stayed at. Spend a little extra and stay here you won't regret it.
Richard DeLancey
12345
A solid Hilton property with a convenient location right across the street from the airport. Staff is always super friendly and the rooms are clean and comfortable. My only downside is the carpet in the rooms needs to be replaced and the parking lot arm that goes up and down to let you in and out never works right.
Scott Van De Water
12345
Rooms were really nice, the front desk staff was ok, but could have been more warm and welcoming. The bar/restaurant staff is great. Overall, the hotel is in a great location with on-site parking which can be extended if you are flying out of New Orleans Airport. A fine hotel for family, and a good overnight location if you are traveling into/out of New Orleans.
David Greenawald
12345
Adequate place to stay near the New Orleans airport. Even though it's right next to the terminal, it's best to wait for the shuttle instead of walking because the crossings are not designed for pedestrians and the roads don't all have sidewalks.
Mike Brad
12345
The Hilton New Orleans airport is quite a nice hotel. my first experience with the hotel staff was not a very good one as the driver of the pickup van from the airport couldn't explain to me where to pick me up and in fact hung the phone up on me one time. what I learned after visiting the hotel so I can to the staff including the front staff the cleaning staff the catering staff and the bar staff, they are all amazing friendly fun to be around people. My room was impeccably clean each day. to me one of the best parts of this hotel is the center atrium where you can sit out during the day or in the evenings enjoy a cocktail or cigar.
Nancy Ruschman -Snyder-
12345
Great hotel for a quick layover. Beds and rooms are very comfortable. Downside is there is no restaurants in walking distance. Ride share or taxi is needed. But they do have a restaurant in the hotel. Over all I enjoyed my stay. Good airport hotel. Hotel shuttle to and from the airport.
Jon Wise
12345
Nice hotel. Rooms are dry and clean not damp and musty like a lot of hotels in New Orleans. But the best part about this hotel is the van driver Rico. Probably one of the most incredibly kind and thoughtful people I have ever had the pleasure of meeting. If the world were full of more people like him it would be a lot better place.
Select Dates to View Rates
Hilton New Orleans Airport is unavailable to book on our website. Search for other
parking options available at MSY.
USD