Hilton New Orleans Airport

Hilton New Orleans Airport

Unavailable
1 2 3 4 5
Good
0.1 miles from MSY
901 Airline Drive, Kenner, LA, US

Overview

4.1

Book Cheap Hilton New Orleans Airport parking near MSY

Another good thing about this New Orleans airport parking lot is that they offer a free shuttle service for the people that park at the airport. They can pick you up from the lot, drive you to your hotel and back to the airport. The shuttle will pick you up at your hotel and drive you to your terminal. The shuttle will also drive you to the hotel if you don't have your own car. This airport parking lot is very convenient because you will not have to worry about your car being towed away. The parking lot itself is very clean and it will not smell like ammonia.

Address
901 Airline Drive, Kenner, LA, US
Google Map
Hilton New Orleans Airport
1 2 3 4 5
Good
901 Airline Drive, Kenner, LA, US

Amenities

Google Reviews

4.1
Good
1 2 3 4 5
(Based on 1090 reviews)
Yurilia Valdovinos
1 2 3 4 5
Never ever would I ever recommend a stay here. After arriving waaaaay past my check in time, i still have no room. One night stay it’s past midnight and I’m still waiting. Miss.Tiffany who is also a “supervisor” has very poor customer service skills and has told us 20min the last 4 x I have asked on top of being very rude ! I will be sleeping in lobby until my flight. Unless you want to be treated like we have I recommend elsewhere.
Brandon Jones
1 2 3 4 5
It was so bad I don’t even wanna talk about it. I’ve been to a roach infested motel for 28 dollars a night and still had a better experience there than at this motel. Staff are nice though. That’s about the only good thing.
Tyler Sorensen
1 2 3 4 5
The room was wonderful and very clean. The overall atmosphere of the building is top notch- not the MOST luxurious place I've seen, but incredibly good for the price I paid. They have a restaurant/bar in the lobby, and the food is fantastic, with several classic New Orleans dishes. All employees were exceptional during my stay.
Brittany Pitts
1 2 3 4 5
Amazing hospitality, very clean, extremely friendly and helpful staff. Definitely returning to this hotel on future trips to New Orleans!
Barb Collins Collins
1 2 3 4 5
Roomie clean and fresh....
Gorkem YILMAZ
1 2 3 4 5
There were no electricity at all. I was at the hotel for business purpose. After a late arrive from work, I gotta do lot of paperwork and then I needed to catch a early flight in the morning. But guess what? Power went out suddenly in the whole hotel. I kept dialing the front desk, ringing busy, couldn't reach anybody. I was going down to lobby but then I was scared that I may not able to get into room because of the electronic key. I couldn't finish any work. It was a horrible night. Stay away from this hotel
James Dupré
1 2 3 4 5
I chose this hotel because of its location by the airport, and was looking forward to having some great food and drinks at the restaurant advertised. I was also happy about the digital key and touchless check-in that I’ve used before at other Hilton’s. When we arrived, it was anything but expected. Long story short, they put us in the wrong type of room twice before they got it right. So much for touchless check-in. Then we called for room service, only to get redirected to the front desk where they told us “we don’t do that”. I told them about the menu provided in the room and they just said “sorry”. That’s it. They laughed when I said I would call customer service. It was like the twilight zone. I wish there was a way to give a negative rating. Do not stay here.
william liniewicz
1 2 3 4 5
Nice but i was insulted to have to pay $12 for patking after paying $170 for a room for one night
Tracy Walters
1 2 3 4 5
It just looks abandoned really address not seen in front of building da GPS took me 2da side for entrance but that was wrong tryna deliver a guest order from Instacart
Michael Thibodeaux
1 2 3 4 5
Truly enjoyed my experience here. Check in/out was swift, room was clean and had additional measures in place in lieu of the Covid scenarios and bed was very comfortable. If anything, the parking situation is less than desirable as was paid parking, and I didn't see an option to get a receipt for expense purposes.
Wp 987
1 2 3 4 5
The new terminal is beautiful. Unfortunately many concessions are closed due to Coronavirus.
Ciera Pruitt
1 2 3 4 5
The rooms were clean and spacious. The front desk receptionist could have been a little more friendly. He seemed stressed.
Karen Ruiz
1 2 3 4 5
Alternative parking in lieu of Airport... shuttle to and from, friendly drivers, will definitely use again!
gach _ lemon
1 2 3 4 5
Front desk staff are so nice and helpful! Courtyard is a quite, serene place to relax. The pool area was in the process of being cleaned and prepared for opening, still beautiful and relaxing. Rooms are spacious! Just a few minutes from the hotel! Hotel offers quality food in their restaurant! Will stay again!
Kim Lee
1 2 3 4 5
I am always hesitant of airport hotels and yet here again, they have proven my theory is myth.

This airport location was quite nice, guest rooms large and spacious, mini fridge and microwave, something you don't see slot in hotel rooms anymore.

I arrived late so most of the facilities like lobby bar was closed. I did enjoy a little time on the patio, another great space. Next time I will definitely take a dip in the year round pool!
Quin Waterman
1 2 3 4 5
Great location for a work trip. Easy to use the complimentary shuttle, clean rooms, nice gym and pool. Overall, clean and well managed hotel.
Dave Morrow
1 2 3 4 5
Reserved a King and received a double at same cost. The room was clean but the sink didn't drain, the shower had hardware falling off, the hall noise was as if it was in the room. Most oddly, someone's cigarette smoke made it's way into my room early morning. Nothing nearby, so plan this as a place to sleep only. There is a cute little gym, though. And there's a decent bar and restaurant. Expect to pay $25 or more for breakfast.
Mary Usner
1 2 3 4 5
This hotel was great for a seminar I went to today. Employees were helpful. Courtyard was inviting. Great location of course!
tony jones
1 2 3 4 5
My wife travels alot with her job which allows me to see a bunch of hotels. She is a Hilton rewards member so I have stayed at about 30 different Hilton's and this one is the best one I have ever stayed at. Spend a little extra and stay here you won't regret it.
Chris Peralta
1 2 3 4 5
The hotel itself was great room was very clean and the facility was well maintained, however they will nickel and dime you for every little thing, Parking is 12$ additional per night which is shocking since this hotel is near a remote area with plenty of parking spaces available for all guest, they also do not offer complementary breakfast but you are welcome to purchase for 21$ per person, in addition we were told that since we booked through a third party we did not receive complimentary WIFI we would have to pay 5$ per day. All of these amenities are standard all across the board if i spend 500$ + at you facility these amenities should be included.
Caleb Furr
1 2 3 4 5
Clean. Courteous. Attentive. They went the extra mile to make sure we got a good room when our key wouldn't open the door for the first room.
Sean P. O'Connor
1 2 3 4 5
A very convenient very nice Hilton. It says it has an executive floor, but to my mind that would mean that it also has an executive lounge. Unfortunately their view of this differs from mine and there is no executive lounge. I'm probably going to pick another place next time because of that. I'm just a little spoiled at this point.
Adriana I Lopez Maldonado
1 2 3 4 5
It's fine. Bfast is very expensive but I guess that's hotel prices. Rooms are comfy
David Del Bino
1 2 3 4 5
Always love staying here. Very clean and comfortable rooms, fantastic bar, restaurant has delicious food, the staff is always very welcoming, kind and accommodating. Good location that provides an airport shuttle. Thank you for always making this a home away from home.
Brad Wiegand
1 2 3 4 5
Hotel staff was very friendly and helpful. Nice rooms, and super comfortable king size bed! Family friendly pool area.
Philippe Martin
1 2 3 4 5
Right by the airport with hotel shuttles.

All the property is well maintained. The pool is a pretty good size and the gym is well equipped. Friendly staff, clean and comfortable bed and linens. Great experience!
Richard DeLancey
1 2 3 4 5
A solid Hilton property with a convenient location right across the street from the airport. Staff is always super friendly and the rooms are clean and comfortable. My only downside is the carpet in the rooms needs to be replaced and the parking lot arm that goes up and down to let you in and out never works right.
David Greenawald
1 2 3 4 5
Adequate place to stay near the New Orleans airport. Even though it's right next to the terminal, it's best to wait for the shuttle instead of walking because the crossings are not designed for pedestrians and the roads don't all have sidewalks.
Scott Van De Water
1 2 3 4 5
Rooms were really nice, the front desk staff was ok, but could have been more warm and welcoming. The bar/restaurant staff is great. Overall, the hotel is in a great location with on-site parking which can be extended if you are flying out of New Orleans Airport. A fine hotel for family, and a good overnight location if you are traveling into/out of New Orleans.
Leandro Benetti
1 2 3 4 5
Room and installations were very good. Service was extremely poor. The first desk person never even made eye contact at check in and check out. No “Hi” no “Bye” and def no “welcome”. Me and 2 other coworkers requested wake up calls and none of us got it. One even claimed calling the front desk for a long time and no one answered the phone. Glad we had our own alarms as back up.

This was a single night stay. Late arrival and early check out.
Mike Brad
1 2 3 4 5
The Hilton New Orleans airport is quite a nice hotel. my first experience with the hotel staff was not a very good one as the driver of the pickup van from the airport couldn't explain to me where to pick me up and in fact hung the phone up on me one time. what I learned after visiting the hotel so I can to the staff including the front staff the cleaning staff the catering staff and the bar staff, they are all amazing friendly fun to be around people. My room was impeccably clean each day. to me one of the best parts of this hotel is the center atrium where you can sit out during the day or in the evenings enjoy a cocktail or cigar.
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