When planning your trip, finding reliable parking near the airport is essential for a smooth travel experience. The Hilton New Orleans Airport provides a range of parking solutions designed to meet the needs of travelers, ensuring convenience and peace of mind. This guide offers an overview of the available services, pricing details, and expert insights to help you make an informed choice.
Current Parking Rates
The hotel features competitive pricing for its parking services, making it an appealing option for those flying out of New Orleans. Below is a summary of the current rates:
Parking Type
Daily Rate
Description
Self-Parking
$16.00
Uncovered spaces available for standard vehicles. Oversized vehicles are not permitted.
Exploring Your Parking Options
Understanding the different parking solutions can significantly enhance your travel experience. Here’s a breakdown of what the Hilton offers:
Self-Parking: Guests can conveniently park their vehicles in designated hotel spaces. Simply check in at the front desk and provide your vehicle's details.
Park, Stay, and Go Package: This package allows you to leave your vehicle in the hotel’s lot for an extended period after your stay, ideal for travelers who want to ensure their car is secure while they are away.
Key Considerations:
All parking spaces are uncovered, and the hotel does not offer secured or covered parking options. It is advisable to reserve your spot in advance online to guarantee availability.
Convenience and Shuttle Services
Located directly across from Louis Armstrong New Orleans International Airport (MSY), the Hilton provides a modern shuttle service that operates on demand. This service offers easy access to all airport terminals and gates, ensuring a hassle-free transition from your vehicle to your flight.
Pros and Cons of Parking at Hilton New Orleans Airport
When considering parking options, it's essential to weigh the benefits and drawbacks. Here’s a detailed look at the pros and cons of using the Hilton's parking services:
Pros
Cons
Convenient location directly across from the airport
Uncovered parking spaces may expose vehicles to the elements
Modern shuttle service to all terminals, ensuring easy access
No valet service available, requiring self-parking
Competitive daily rates compared to other nearby options
Limited availability during peak travel seasons
Park, Stay, and Go package offers extended parking options
Enjoyed my time here. My only thing was the service in the restaurant at breakfast was horrible. I'd waited a long time to be seated. More than 10 minutes & the restaurant wasn't busy to where I was not noticed. I had to walk up to one of the waitresses & ask to be seated. When I was seated, I was seated at a dirty table. Where I'd sat & watched others around me be serviced & served. I had to get up & find a waitress & ask to be served again. At that time I was the only melinated person there. I know that I present as younger than my actual age. But, I'm still a patron. I am also a adult & a veteran. That was just disheartening. That encounter caused me not to eat any other meals there.
Rest of the staff was stellar.
Gabe Loftin
12345
Room was clean but dated. Front desk seemed overwhelmed every time I went by but they did provide a decent dinner location. Although the restaurant was undergoing renovations they still had access to it and the bar. Bar was lively with an astute bar tender and good drinks. Good stay close to the airport.
Donald Malson
12345
A very welcoming experience. Check in was a breeze. The staff are brilliant! Stayed on the 3rd floor w/ a king bed. Bed was firm for a pillow top, pillows so soft! My room was handicapped so the bathroom & shower were extra large. Really enjoyed the restaurant as well. Had a chicken salad. Dressing was delicious! Ice cold beer too!! Paid to park & leave my vehicle for 3 days. I would definitely come back.
P G
12345
We arrived at 8:30am and they had a room ready for us! They also have a very tasty restaurant on site so we were able to eat breakfast, lunch and dinner here. They have a shuttle to the airport starting at 3:15am in the morning. Excellent service, comfortable clean room. I would highly recommend this hotel and if I ever get back to New Orleans I will definitely stay again.
Lily Meyer
12345
I stay in hotels 1-2 nights a week all over the country. It's rare that a hotel stands out to me, but Hilton MSY airport did. The staff really made me feel at home. Everyone, from the van drivers, to John at the front desk, and Ana and her team in the restaurant were genuinely kind people. It just felt good to interact with them. Please thank them for me...and give them all a huge raise!
Dave Lefkowitz
12345
The hotel was very clean and modern-ish. It’s right across from the airport car rental lot. There’s absolutely no restaurants or anything decent in the area. But some of my colleagues who stay downtown, had to move from multiple roaches and other situations. This was much better choice, about 30 minutes from downtown.
Zen McCollum
12345
This hotel is in a convenient location for people who are travelling to and from the airport with a free shuttle service that proved valuable to have when arriving and was pretty hassle free to catch. I was here for a national powerlifting championship and the proximity to the airport made it very easy to get to the venue in a timely manner. The room was fine, except for the fact there were carpenter ants in the windowsill that were very small but definitely noticeable. As well as what appeared to be a small towel that was left on the shower curtain rod from a previous guest. These were very minor issues but the rest of the room was fine.
The food at the breakfast buffet was average and the lobby restaurant was decent with a variety of good foods to choose from. The one main hazard that this hotel presented was the elevators malfunctioning concerningly often with one instance causing me to be stuck in the elevator briefly. Thankfully there was a quick response from the emergency call button and the doors opened. This was right after someone had arrived to repair the elevator as well. These concerns were echoed by other guests that had similar experiences to me.
After the elevator was restored to working order, I had another instance in the aforementioned elevator where the door partially shut and got stuck. As we were pressing the door open button, the elevator shuttered a bit as it finally opened fully. Needless to say I did my best to avoid that elevator the entire time I was there. There was an "out of order" signage in front of the doors when I left the next morning.
If you want an overall pleasant hotel with helpful employees, a decent shuttle service, average food, and great proximity to the airport. This is the place, just be mindful of the ants or the elevators during your stay.
Chely Navarro
12345
I had the pleasure of being helped by Jasmin if I’m spelling her name correctly apologize in advance but she went above & beyond to help and accommodate my family. I really appreciate her & helpfulness she offered us. This location really got blessed with an employee like her.
Anthony Larenzo Porter
12345
Very nice stay at the hotel but this is always. I got a chance to sample the breakfast this go around and it was good especially the grits. Oh My God. Not watery cook just right and I consider my self a grit expert lol. Great job to the cook and wait staff. Also to the receptionist at the time of check in and check out. Great sense of humor. Keep up the good work.
Shelley Garrett Lard
12345
I didn't stay at the hotel, just use their airport parking & shuttle service. Never had any problems. The employees are friendly and helpful. Will use them again in the future. 100% recommend when flying out of New Orleans.
Bayou Vixen
12345
You can never go wrong w.a Hilton property. Despite the major renovations going on inside the hotel and the floor in the lobby being torn up, the staff was extremely friendly, helpful & accommodating. My room was spacious, clean and the bed was extremely comfortable. They also offer complimentary hotel shuttle service to and from the airport and they also have lots of parking. I would definitely stay here again. Thank you so much.
Brian LeBlanc
12345
I stay here regularly for work. The place is a little dated but it has been under construction now for a while. It's still open but being updated which is good. Staff is friendly, beds comfortable, rooms clean. It's well worth the money to stay that close to the airport.
Seadog Travels
12345
We had an unexpected extra night in New Orleans and this Hilton fit the bill perfectly. Located near the airport, it's a short 15 minute shuttle ride to the airport, which is provided by the hotel.
Check-in was fine with no problems. The room was very nice and attractive. The only issue of note is that the bathtub drains very slowly, so they may want to attend to that.
The restaurant served surprisingly delicious food. The boudin balls and the muffaletta sliders were delicious -- and they are highly recommended.
So, good hotel, good room, good restaurant, and good service. Keep it up!
Mark McCuistion
12345
Nice clean rooms and bathrooms. Friendly staff. Has a decent restaurant open until 11pm. Close to the airport with 24 hour shuttle that runs every 15 minutes. Great for that unexpected layover.
Emily Erow
12345
Close to the airport, easy to find. Parking was confusing and the lobby was undergoing renovations. Totally understand needing to update, but that there was only one working elevator was a bit annoying. Otherwise, clean, updated rooms and everyone was very nice.
Tim Pennington
12345
Just checked in here as our flight has been canceled. Would really like to thank Jasmine for her service and help after seeing me and my Mrs walked in stressed and deflated as no one at the airport would help so we came to get our heads down till the morning she also added us a free meal to look after us. Couldn't thank you enough for the help and has made our awful day a little brighter. Room is clean and cosy and would recommend to anyone!!
Grandison Gustain
12345
During my bayou classic stay I decided this property due to the amazing rate and location.. Appearance was clean and classy as always, front desk were courteous and professional, the room I enjoyed the MOST, Very spacious, clean, peaceful and up to date...I enjoyed my stay and will encourage others to book as well.
Brandon Lanczak
12345
Pretty nice hotel. Proximity to the airport is great! Had two small issues:
1. The toilet would “burp” about every 45 minutes. It didn’t overflow or anything but it seemed like there was air in the line enough to where it would kind of burst up from the bottom. Made me nervous to sit down because I didn’t want my backside getting pressure washed by toilet water. Had to drop & hurry up to close the lid to keep it from spraying up. So that was kind of gross.
2. I forgot a razor (my fault) so I tired to use the Hilton front desk chat thing to see if they had some available I could buy. Chat never got a response so I called the front desk and got put on hold twice and never picked back up. I eventually gave up.
Overall though the room seemed pretty nice and clean. Even for being an “airport hotel” it was perfectly quiet at night.
Donald Malson
12345
A very welcoming experience. Check-in was a breeze. The staff are brilliant! Stayed on the 3rd floor w/a king bed. Bed was firm for a pillow top, pillows so soft! My room was handicapped so the bathroom & shower were extra large. Really enjoyed the restaurant as well. Had a chicken salad. Dressing was delicious! Ice cold beer, too!! Paid to park & leave my vehicle for 3 days. I would definitely come back.
Update 12/4/24: Beware of room 318. Heavy mildew order in the air. The room appeared very clean. (Time to peel the mask off) Sink drain VERY SLOW TO DRAIN! Also, the panel on the A/C unit fell off the wall in the middle of the night. What a racket that made! I will continue to come back in hopes the next room will be better.
Kori G
12345
Ayu is FABULOUS! She was so kind and knowledgeable. She was the only one there at the counter and was still helping everyone. Hundreds of people for a luncheon plus people checking in. She is 10 stars!
The banquet staff also were impeccable with their service and being such a positive part of the luncheon.
My review is for 4 stars because of the parking. It's a whole SENIOR event and they are expected to know how to use the QR validation code or face consequences. And from my personal experience with it I even had trouble getting the code to work, and many other people had that trouble. So just imagine not being able to do that once let alone troubleshooting it 3 or 4 times. That's not ok! And it's not because the code was put in wrong.
Hilton can do better.
Ebony McDonald
12345
This hotel is so nice that I would want to stay here for future NOLA travel if it wasn't so far from the main city. I was confused as I'm used to airport hotels being extremely basic but simply chose it because the price point was a bit higher than others nearby as I wanted somewhere nice for my final night in the US.
Clean, nice decor with plenty of seating in lobby, neatly furnished room, and food service. Lobby coffee isn't free but still less than you'd pay at French Truck for sure.
Rachel Shapiro
12345
This reasonably priced hotel was a life saver when our flight landed very late and we were too tired to drive home. It’s no frills but it’s clean and the service is great. And surprisingly the restaurant was really good! It was nice for our first taste of southern food to be delicious and authentic.
Jasmine Thompson
12345
It’s always a great stay at the Hilton hotel and this stay was no different. The staff was extra courteous, kind and attentive to my needs. Upon entering I was greeted with warm smiles and a friendly welcome. The staff quickly accommodated my last minute walk-in reservation and even provided me with a room switch.
As far as amenities go the only two I observed were a front entrance bar/lounge area that appeared to be well enjoyed by many guests. The seating at the bar ranged from intimate to open which I feel is extremely valuable. The bar was fully stocked with a variety of spirits and wines. Next I saw a self serve charge to your room snack area that was conveniently located near the check in station. It contained an array of items that of which even including a host of NON GMO snacks and beverages. I was told by staff there was a gym and I’m saddened I didn’t get to experience this amenity because I was on Mommy duty lol.
The room was pristine with comfy mattresses that provided my kids and I with a great nights rest. The room was peaceful and quaint and contained all the essentials. My only qualm was the hair dryer wasn’t the best quality which sucked for me because I really wanted to blow out my hair.
The parking was affordable and easily accessible with very observant security that helped me to feel safe about parking my car near an airport. They truly went above and beyond and I can’t wait to return. :-)
-JayJasmine
Jennifer Parris
12345
Great one night stay. Wish I got the front desk clerk’s name. He was so kind & helpful after long flight delays & it being 4am. Comfortable beds and clean room. Will return.
Amanda Brunet
12345
I was here for a meeting. It he hotel is ring renovated and the construction crew did not care if we could hear in the meeting room. Maybe the organizers were made aware? The restrooms were good, food was amazing, staff were GREAT!
Silvia Bryant
12345
We booked the parking in advance to a trip. It was a breeze. I got to the reception, showed my booking confirmation and got a little slip to display on the dashboard. The price for 10 day parking was reasonable. Free shuttle to and from airport. Will definitely use this again for long term parking. Way cheaper than the parking garage. Shuttle back to the Parking lot picks you up right outside the terminal.
Kay O'Bryan
12345
After reading the reviews I was a little nervous, but I was pleasantly surprised by this hotel. Our room was very clean and the room's temperature was cold when we arrived. Service was good and we enjoyed the location as it was very close to restaurants. In fact, our group walked to a restaurant for dinner. We will choose this hotel again.
Tim Tetz
12345
A very nice airport hotel with easy access to the airport and frequent shuttle service. They were understaffed at the front desk when we arrived at 9 PM but the overall nicety of the hotel and great service at the beautiful bar made up for it.
Gary Clark
12345
They’re doing clean up on some floors but everything was awesome. They really tired to make sure everything was great. Will be 5 stars once renovations are complete. Will stay here again.
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