Very old, dated, mothball smelling, and dingy. With that being said the front desk person (Kathleen) went above and beyond to help us out find our vouchers when the airline that gave them to us couldn't 🤔 go figure. They actually still serve breakfast, who knew. The shuttle driver (Ron) was 100% a pleasure to speak to, with his cool jazz, and a real gentleman. So lesson here is: Don't let the shuttle van that looks like it's on it's last wheel, or the dated look of the hotel deter you from an otherwise pleasant experience to a very trying day of travel.
The room was beautiful, clean, and updated! The hotel lobby and breakfast room was very nice and the staff were so friendly and helpful! Free shuttle into the town of Grapevine and Free shuttle to the airport!
Mara (Jack) and Ron were the drivers and they were so cheery and helpful!
Very clean. Loved the pool. Breakfast was good too. My daughter and I had a blast in the pool.
Kind of basic amenities but clean orderly fairly quiet can't beat it for the price Will definitely stay up more super 8s had a really good experience pet friendly minimal pet fee wishes refundable
The rooms smelled unclean as did the bedding and towels, we had a smoke free room and it smelled like an old dusty smoked in room. My fiance checked us in under his name, and his card. Good thing was it is close to everything in the area.
It's a very nice and clean hotel staff very nice and respectful also it's within a few minutes of the airport
Friendly people nice places to stay and convenient to local amenities.
Nice rooms and pool. Was able to get later check out due to later flight. Shuttle driver was awesome
Has anyone experienced any ghost activity here or is it just me
Best of best my home one of em when need good quiet place yes there best young girl cute one front and other dude women when stay 3 days there very helpful like said this best one no complaint everything good they make sure you're token care of prices excellent
Absolutely incredible place. So super helpful and accommodating. Very clean place highly highly recommend!!!!
Great location. Clean, and Reasonable price but housekeeping came in my room at 6:30am.
Great place to stop in on utilitarian purposes but the "blankets" were almost as thin as a sheet and the room had a funk I could describe as used kitty litter. Other than that they were open Christmas and the pricing was ok.
These people are awesome. All of the employees are easy going and accommodating.
ex service ok room and ok b.f
Flat screen tv with all the important sports channels which is amazing!! Very clean room, comfortable bed, had no problem finding a parking spot. Also the location is perfect if you are hungry because there are plenty of restaurants within walking distance. #Saltgrass
It's a nice place. But don't let them out one over on you though. They will stick it to the unwise.
The rooms were right for the price. Had to put a refundable $10 down to use the safe. Thought that's just a basic amenity in all hotels nowadays, like a bed, toilet, shower, tv, etc. But I got 72 channels on a 32" flat screen with all the good ones like FX, TNT, Fox, TBS, ESPN. I even got Fox Sports Southwest, I watched a Texas Rangers game against Seattle. They internet is terrible. It could be my too I'm position to the closest access point. I'm literally the 3rd room from the front desk, so you think close to the lobby, and main router, bandwidth would be decent. I think it's a software issue with the consent page, you gotta check and Agree & Continue. Cause it's hard to get it to pull up.
We had a pleasant 2 night stay. Emily was very friendly at the front desk. Rooms are clean and beds are super comfortable. Thanks for the hospitality super 8! See yall next time!
Stayed here while I was in the area for QuakeCon. Staff was super helpful and friendly. Very reasonably priced especially for it's location and the fact it was one of the very last places with rooms near the Gaylord. Rooms clean but a little run down, good enough for the price though. Parking was a little limited but there was a huge empty parking lot next to it within a reasonable walking distance. I would stay there again.
yes, my boyfriend and I stayed there last month. It was a terrible experience all around. It was under his name. You are welcome to email me if you need more confirmation!
When we got there late at night, about 15 people got off the shuttle from the airport (that took over an hour to get to us!) and the woman at the front desk was busy with another couple checking in. That would have been fine, but she then proceeded to spend a significant amount of time telling them about the local dining options, but adding at the end of EVERY suggestion with "but they are closed right now" or something like that. The couple was just asking for somewhere simple to eat quickly and go to bed. She wasted a lot of time telling them about all of the closed restaurants close by, never answering their question. I finally chimed in and told them the McDonald's across the street was open. She rolled her eyes and kept going. Everyone was getting irritated. Finally that couple just walked away because they weren't getting any answers other than what I gave them. When we got to the counter, she took the ID & credit card, then started talking to someone else behind us about their room for several minutes. Just standing there holding our stuff but not doing anything with it. Finally I asked if we could get going, it's past 11pm and everyone there just wants to get their rooms. She seemed irritated that we just wanted to get into the room. She asked us at least 3 times if we needed the shuttle in the morning even though we told her no, that we had to have an UBER because the shuttle doesn't start until 5am and we needed to leave before that. It was like she wasn't paying attention to anybody. She needed to focus on the customer in front of her, be expeditious in doing so, and try to deliver some customer service appropriate to that time of night. By the time we got to our room, we had been in the lobby for over 20 minutes even though when we arrived there was only 1 couple there checking in and we were next in line. She wasted at least 15 minutes saying and asking ridiculous things. We were already there for a funeral and she knew that. We had told her that right off the bat, explaining all we needed was sleep. Aside from that, the hallways smelled horrible and when we finally got to the room it was an immense let down for the price we paid! The rooms were overpriced and the service was terrible.
I’ve been staying here for a number of years on a fairly regular basis. Let’s start with front desk, always friendly. Rooms are clean, location is great, flat screen Tv’s with all the channels including golf. Now I’m going to be honest here. This is not a Double tree or a Hyatt. It’s just a nice clean hotel that I think you’ll enjoy staying at.