Sheraton LaGuardia East Hotel

My experience was good, the room was clean, the service was excellent. I wish it was in a different location with more choice of restaurants. It was a long weekend very pricey. Too expensive. The Front Desk Team was very accommodating. Thank you Kevin, Mathew, the beautiful ladies did an excellent job to make my stay comfortable.

Me and my husband was attended a wedding and used a vallet parking my husband forgot to bring his wallet and left at the car. when we got home his 100$ gone. Not recommended. Dishonest staff.

Oh my goodness the bed was so comfortable and slept with ease. Highly recommend as Sheraton was a pleasure. The parking garage attendees superb service. Location is so so, but who cares the hotel was very nice and no cheap furniture. I felt as though to be a VIP.

The Hotel was very spacious in size ,very pretty on the inside , the staff was very friendly , they didn't have a shower cap in the bathroom , that was my only issue !

Big room with King bed. Got discount price were really good. Under remodeling, little confused entering the hotel.

Hunnee greeted me and helped me sort out my reservation promptly and with no fuss. She was always smiling and it was a pleasure to have such a warm welcome at the check in desk. All the staff were very courteous and friendly. The room was very large and clean and well furnished. The free water bottles were a very welcome gift after a long day of traveling. The hotel had all the facilities you need and the free ride to LaGuardia Airport was on time and the driver was very friendly as well.



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If you're visiting the Flushing area then this is a great Hotel to consider booking. Convenient valet parking located on 39th Avenue directly across the street from a municipal parking lot. Hotel also connected to a mall so guests have access to a spa as well as a few stores to shop while staying. Also good to mention that there are a few great restaurants within walking distance to the hotel so a car is not needed.

Use to get kicked out of here as a kid with my cousins trynna walk around the mall in there. felt great to finally get to have a room with my wife and kids. Great location best parking in flushing clean cold rooms awesome staff thank you so much. Us open staff and players were there, we came for Sept 11th.

Staff are very friendly and helped in every way. We just parked and did valet and took the shuttle. Everyone was polite and made it easy to get to where we needed.

The best thing was the comfort of the bed. N the shower

Wonderful staff! Allan and Matthew at the front were so friendly and helpful. The rooms have a fridge and Starbucks coffee. Convenient to the 7 train and lots of great food!

Convenient location with big Chinese supermarkets nearby, this hotel checks most boxes as long as u manage your expectations. In particular, water pressure from the shower is great, and the gym is pretty good too and not stuffy. Staff is good too.

What a great experience. I felt safe and secure my entire stay. Matthew at front desk was super nice and patient. The van driver Kevin was extremely knowledgeable and very professional. Couldn't have asked for better staff members.

Great location relative to the Flushing subway station. The room had some maintenance issues and is a bit dated. Staff was nice.

The hotel is remodeled with spacious lobby. Our studio queen room is well designed with lots of amenities. Best of all the receptionist, Hunee, who checked us in provided excellent service with a smile. THANK YOU.

I attended a conference here last week and it was a great experience all around. But I was especially impressed with their valet staff! I had left a water flask which had sentimental value and it was shipped back to me because of the extra efforts made by the valet staff, along with the hotel’s receptionist. This hotel and its staff is all class!!

The atmosphere is neat, clean, and modern. Overall, it’s a great environment. If I had to stay overnight in the area it would be an easy decision to book a stay here. Thank you Sheraton for staffing so well.

The hospitality I experienced when checking into this hotel was unsurpassable. Because I had to wait so long in line to check in, I was given a ticket for a free drink in the bar. The room was wonderfully appointed with ear plugs since we were near the airport and lavender essential oils for calming.

Very nice hotel situated in flushing. Best types of Asian food in all of the NYC within walking distance. Man, so many massage parlors in the area felt like I was getting proposition constantly for a massage. Other than that the food was phenomenal!

Love this hotel! Convenient to everything, lots of food options. I had a lovely large room on the club level. I enjoyed free happy hour with heavy horsrdeovoures and a wonderful full breakfast the next morning. Great check in, and dog friendly. I almost wish I could live there.

Virtually everything is steps away from this hotel if you're planning on spending time in downtown Flushing - which is like little China. There are tons of great, authentic restaurants and shopping nearby.



The hotel rooms are comfortable, clean, and quiet. The newly remodeled lobby is great, and the staff is professional and friendly. There is also a club room for those that have access.



The only downsides I'd mention were that there are two sets of elevators you have to navigate, one set for the rooms, and the other for the lower level and parking garage. They weren't running AC in the hallways (at least on 16) and the parking level so while I didn't have to spend much time in them they were uncomfortably warm.



Definitely my go-to hotel for staying in the area.

I travel to Flushing about once a month. I used to say at the Hyatt across the street in In Flushing for 10 months now I saw the Sheridan was getting remodeled and I was looking forward to staying when completed. I stayed there last evening. The guest service was excellent. From the parking to the room. I was in Washington DC and called late for the reservation. I called at 3 and could only book a standard double bed room. When I checked in I asked if I could get a king single, and the desk was able to accommodate me. The room was great and my staff was terrific. I travel frequently and I’m very impressed with the staff and accommodations. This is now the hotel I will be staying at in the future.

The location of the hotel is in the middle of Flushing, so you'll be in the middle of a lot of Chinese/Taiwanese/Korean restaurants and malls. The central location makes it very convenient to get to as it's a block away from the 7 line and an additional block from the LIRR. As for the rooms, the only issue I noticed is the bathroom is outdated. The toilet functioned, but felt old compared to the rest as the handle was very loose. There were also rust stains in the bathtub by the drain. Overall, not a bad place to stay with some minor issues.

Hotel is under major construction right now but we enjoyed our stay. The service here is 5 star! Ever associate we encountered was so friendly and wanted to go over and above to make sure we enjoyed our stay. Ended up booking a 2nd night solely based on our service. Only reason for knocking a star is because the rooms are very dated. I know they are renovating the main areas but I hope the rooms get a face lift as well. Very, very dingy and dark. Need at least fresh paint.

Great customer service... I’m there during construction period so it’s a little confused where to go but it’s convenient to places that I need to go. Will come back again hopefully the rooms will get renovated also

We had a wonderful glorious day in church .Our church's name is World Healing Internatinal Ministry. Service begis at 11.30 a.m. on Sundays. If interested one has to register on line i.e on Mondays or Tuesdays. Thank you any one can attend.

Clean hotel but kinda confusing when entering and exiting. You’d have to take multiple elevators to get to and from your room, feels a bit labyrinth. On a good note, the valet parking attendants are prompt and efficient. I recommend this hotel.

Sleek hotel with oriental flair, smack dab in the middle of Flushing. Spacious ballrooms with audiovisual equipment of superior quality. Well-maintained furnishings and frequently cleaned bathrooms. Parking is impossible anywhere in Flushing, so taking a helicopter to a nearby rooftop helipad is your best bet.

Even though the hotel is being renovated it was clean and quiet. The staff is very friendly.

But if you come here you have to pay for parking and a 1 liter bottle of water will set you back $2.00.

The view from our 16th floor room was ok.

The shower was surprisingly damn good.

I gave it 4 stars. Only because of paid parking and I had to pay for my drinking water.

The staff was excellent, the location was excellent and the rooms were as expected. We got a great price due to renovations so we have no complaints.

Service is great but the room is a bit out dated. No microwave in room, need to request a water boiler. No window opening so the only air is from the ac unit. And it comes on and off at it's own desire. Called in front desk multiple times due to ac and refrigerator, the service is nice and quick.

Great location, close to subway station. Staying here for a class that I’m attending in the hotel. The room was comfortable and the rooms very clean, the restaurant here was awesome, I had breakfast twice and was impressed that they had fully cooked over easy eggs in their breakfast buffet. I had the hamburger for lunch one day that was delicious and plentiful.

very calm and clean beautiful. it has a style is dark and calming in the halls and in the rooms

Great location, close to subway station. Staying here for a class that I’m attending in the hotel. The room was comfortable and the rooms very clean, the restaurant here was awesome, I had breakfast twice and was impressed that they had fully cooked over easy eggs in their breakfast buffet. I had the hamburger for lunch one day that was delicious and plentiful.

For the price, it is great. While the decor is getting dated, the rooms I’ve had are a good size, comfortable and clean. The staff are friendly and helpful. The breakfast is what you’d expect. A bit of fresh fruit would be nice.

My brother, niece, sister-in-law, and nephew stayed at this hotel for 2 nights and the rooms at the hotel were wonderful and stayed on the 16th floor of the hotel and the views were wonderful because of downtown flushing with the LIRR, and other things. The service was wonderful and the location was perfect this is because located in a busy flushing.

I've been here before many years ago. I had enjoyed my stay. This time it was a seminar, from what I see it still seems like a nice place. But what confuses me is when I see LaGuardia in the name I think its closer to the Airport. Then I guess it's not that far. Plus there's some good local food places in that area.

Our suite was great. Room was spacious. Amenities were good. 24 hour Lounge was small but worked well for our snacking and computer needs. Everyone was so helpful and nice! Easy walk to Citifield. Nearby food options were spectacular, some within a 1 minute walk!!

This hotel exceeded expectation from the moment I arrived. My flight was cancelled and even they showed as sold out were able to accommodate me. The check in was fast and friendly and the room was amazing. The lounge attendants made you feel special and made sure I had everything I need. I stay at a lot of hotels and the service here was top tier.

Just returned from NY and this is our go-to hotel. The location is great: we can walk to Citi Field or the US Open Tennis Center and the Main Street station is about a two-minute walk. The staff have always been friendly, and the Club Lounge is nice.

Lobby is newly renovated. Most importantly, the staff at the front desk are so very helpful and kind. I was originally supposed to stay longer but had to check out a couple of days earlier because my baby was sick and wasn’t sleeping well. We had to travel home earlier than expected. The manager gave us a refund for the days that we weren’t staying even though hotel stays are non-refundable. What a kind person! I’ll never forget her! I wish I caught her name.

The hotel was under renovation during our visit, so I will be taking that into account for this review.



The room was very clean, beds were amazingly comfy. TV was in a weird spot, it was on one side of the double bed room when it would have made more sence to have it in the middle. The mini fridge was questionable and really didn't do much and the coffee station was meh.



Both bedroom and bath passed the black light check except for the very corners of the room which are hard to reach with a vacuum (I used to be a hotel maid and know how tricky those areas are.) The other area was the wall by the bathroom trashcan. That area definitely had not seen cleaner in a very long time.



The employees I dealt with were very nice and courteous. It was hard for a few to understand or be understood due to language differences. Room service charged us $15 for a lox bagel when we clearly asked, repeatedly for a cinnamon raisin with cream cheese and was told that we could not refund the price. Was given three little bottles of OJ to make up for it. And then had to beg the woman to take the salmon away that came with the lox bagel.



Room service was beyond diligent in their duties to the point of being annoying as they kept knocking even though the privacy sign was on the door and we hadn't even been checked in for more then a couple of hours.



The food in the lobby was pricey, at least to me. It came to $27+ for 2 muffins, 2 Danishes and a small cup of black coffee.



Parking was great. We used the valet parking. They were very polite and took great care of my car. The for three days in the valet was only $38.



The location might be a little much some as it's a very busy area. But, just walking around the block you can find anything you need for very cheap. The food from the vendors is delicious and the local grocery store is awesome. There are also plenty of restaurants, bars, an arcade, drug store and more.



Overall it was a very nice place to spend the weekend.

Staff was great! Good experience all around. I stayed there for my wedding which was nearby, and they accommodated myself and my family very well. Good service at the lobby and valet.

Room was nice. Had steak dinner at restaurant in hotel and it was very good.



All was great until they tried to charge me $300 for a deep cleaning for my room because of smoking smell. At age 62 I have never smoked and called to dispute the charge. Still awaiting a return call from management.

Met some out of town friends for dinner in the Flushing Chinatown area. Easy to get around and taste various styles of Asian cuisine. A yummy food feast !

A hotel that makes you feel like home.



The staff here are deeply thoughtful, who listens to your needs with true empathy and timely action.



Among many magical moments, let me share one.



We forgot our luggage when we left. We felt so stressed and asked the front desk. Jessica and the team were able to quickly confirm that the suitcase was safely stored in the lost and found.



Michelle who manages housekeeping got in touch with me soon after that and sent me a follow up email （with my consent) to coordinate the communication with the team.



The end of the story? We were able to successfully retrieve our luggage, feeling deep gratitude for the whole team and the amazing communication throughout the process.



Definitely coming back to visit my “new families” from time to time.



Thank you team ! ( If you are reading this as well :)

Very clean, staff as knowledgeable and friendly. Enjoyed our stay.

One of the best places to stay and have events. Staff is very professional and helpful at all time. I would definitely recommend this Hotel. A+++

The service was very good. The room was clean and neat.

The hospitality I experienced when checking into this hotel was unsurpassable. Because I had to wait so long in line to check in, I was given a ticket for a free drink in the bar. The room was wonderfully appointed with ear plugs since we were near the airport and lavender essential oils for calming.

Nice, new and comfortable. I would put this as my top three hotels. I travel alot and was excited to try this new hotel. Parking was a bit much, $30 a day for valet, but that's New York, so yeah. I enjoyed the clean rooms, the very friendly hotel staff (the lady at the front desk made us comfortable and was so sweet). Would recommend and next time I'm in NY, I'm staying here.

Wonderful experience for Marriott Bonvoy Elite members. Rooms were good. View was not that great but was good. Housekeeping was polite and friendly. The lounge was good with some eateries and Starbucks Coffee and hotmilk. For Breakfast, sausages, baked items, bread toast and scrambled eggs were available and for dinner... Flat bread, meat balls, Quesadilla, fruits and cakes were available for Dinner.

The room was spotless. The service was friendly, complete and much appreciated. It was nice to use the valet parking also. O, and the shower was quite nice too!!

Luxury hotel with oriental themes. Located in the heart of New York’s Chinese Community. Convenient transportation, close to all.

Location is bomb. Walk to the 7 line. Restaurants around the corner within steps. Massages and stores. The lounge is stocked well. Restaurant prices in the hotel are not outrageous. I love this place and would stay here again. They upgraded me to a suite for my birthday and it was much appreciated thank you!

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Luxury hotel with oriental themes. Located in the heart of New York’s Chinese Community. Convenient transportation, close to all.

Perfect spot right in the heart of Flushing’s Chinatown. The rooms are super clean and modern. The beds were SO comfortable. The service is amazing—everyone from the front desk to the shuttle drivers was kind, helpful, and made everything easy. Would definitely stay here again!

Hotel is centrally located in Flushing which is great for access to anything you need/want. Rooms are fairly standard and modern which is a good thing. Extremely negative downside is the walls are so thin. We had very loud people next door who were going on for hours past midnight. Finally asked front desk to address, which thankfully they did promptly.

super good to place to stay in flushing since it’s close to all the food spots, stayed here last christmas (2023) and this year we got tired and just needed a place to stay and stayed in the hotel lobby for multiple hours even without a room and no one yelled at us.

super friendly

Excellent rooms, clean and very quiet desoite they were doing some works. Recommended

excellent option if needing a hotel near the airport!

very quiet and the rooms are huge!

breakfast options are awesome!

and the food options in the surrounding area, off the charts outstanding!!!

highly recommend

I never write reviews but was compelled to do so after Kevin, our Airport shuttle driver, saved our day by taking the time, unprompted to wait for us as we struggled to get our two small children out of the hotel. We thought for sure that we had missed the shuttle and were preparing to order an uber when the front desk called to follow up. Kevin then came up with a trolley and helped us get to the airport on time and was super pleasant about it.



The rooms were clean and comfortable and very appropriate for the price.

Even with hotel construction, this Sheraton is top notch! Check in was easy and the hotel agent was friendly and helpful. Room was spacious, with nice TV, mini-fridge and coffee maker. Plenty of toiletries too. Next time I'm near LGA, I will stay at this Sheraton again. Excellent hotel!

The experience at this hotel was wonderful this is because had a corner view room. The room was pretty big with 2 beds and from the room can see the runways of LaGuardia Airport with planes landing and takeoff. The service was wonderful and the location was amazing.

Staff were all super helpful and friendly. From the moment we walked through the door we were offered assistance. After check-in we went to our room and I noticed that the bedding was down feather (I have an allergy to down) and the tv wasn’t responding. We called the front desk and they had people up to fix both issues super quickly! I also loved that they arranged a car service to the airport for us. It took a bit off travel stress off of me and made my morning run much more smoothly.



Also good to note is that they are pet friendly and don’t charge a pet fee!! (Unless there is damage, obviously). I had such a hard time finding a hotel near the airport that allowed pets after my reservation at Aloft was canceled due to covid shutdowns. Luckily I talked to the right person go recommended the Sheraton.



Very happy with this hotel!

Friendly staff. Rooms may/may not be smokey.

BEST place, The location allows it to be Very convenient. A lot of Restaurants in a walking distance, the subway is near, their is breakfast in the morning and happy hour at night, no swimming pool but the gym made up for it. Customer service was great and the rooms were clean and stocked up.

Luxury hotel with oriental themes. Located in the heart of New York’s Chinese Community. Convenient transportation, close to all.

The front desk service was excellent, the rooms are clean, the parking lot attendants we're excellent, the only thing preventing me from giving it a perfect score on everything is the fact that they don't have microwave ovens anywhere in the hotel.

There's soon l some construction going on currently and I had a date time locating the hotel from outside. That said, once inside, it is beautiful and the room I had was cleaned very well. Water gets hot and even the tap water tastes clean...

Lots of pillows, comfortable beds, Starbucks coffee and mini fridge. I'm happy with the hotel itself.

The staff, particularly Matthew (late night, Sunday and I think Saturday 10/16-17/21) were so helpful! Friendly, courteous, patient with questions...Matthew even helped me work out adding another night and some ways to save money during my visit.

I stayed here for one night when I had to do a quick trip to the city. It was only a 20 minute ride from Penn Station on the LIRR, so easy to get to in an affordable manner.



The inside is way more spacious than I expected for a New York hotel. The lobby has a lot of tables and couches to use, plus a cafe/bar area with more tables.



My room was a standard Queen and was also larger than I expected. The two chairs with ottomans in the seating area had a nice design and made the standard room feel elevated. Also appreciated the mini fridge. The bed was comfortable, pretty average hotel bed. I was also able to stream fine on the free wifi, so give it a try before paying the $13 extra for "streaming quality" wifi. The best part was my stay was very quiet. The area had way less nighttime noise than I'm used to in NYC and the interior of the hotel was pretty quiet, too.



The location is great if you want to explore Flushing. Tons of restaurants, the New World Mall (great food court), and a short walk from the Sky View Mall and the Main Street 7 subway station.



I had zero issues here and every staff member I interacted with was friendly and helpful. I'll look here to book regularly for future NYC trips.

This hotel 🏨 is beautiful. For a hotel in NY honestly the peace that you feel once they open the door way is like you are literally on vacation. As soon as you walk to the lobby it’s like you are in a different place. It’s so peaceful and it’s they have all types of Asian food options in the area. To top it off they have a Sunday church service on the 7th floor at 11:00am .. perfect to get enough sleep and receive a blessing.

Decent location, close to airport and good food. Night time can be sketchy.



Rooms were big, sophisticated and clean.



Service was great, attentive and welcoming.



If I had to stay in the are i would chose this hotel.

Remember to use HoteITully.ᴄᴏm when booking any room. This website will compare thousands of booking websites and typically will have prices much cheaper than others! Thank me later! This resort is one of the most well known in this area. I have been coming here for a long time. If you decide to stay here you definitely won't regret it.



Our suite was great. Room was spacious. Amenities were good. 24 hour Lounge was small but worked well for our snacking and computer needs. Everyone was so helpful and nice! Easy walk to Citifield. Nearby food options were spectacular, some within a 1 minute walk!!

This was my second visit to this lovely friendly hotel.

Staff were wonderful, food was fab , hotel clean, location great, couldn't ask for more.

Would highly recommend and will definitely be staying at the Sheraton again when I next visit from the UK.

To be fair I did not stay a single night in the hotel rooms. Instead, this is my 2nd year attending a 2 day conference in this hotel. I cannot say enough about how wonderful the staff were. Every single person was attentive, responsive and just overall nice people. The parking lot was as quick and efficient as can be. You can tell this place is a well oiled machine. A hotel is only as good as it's staff! Special shout out to Ricky! Thank you for all your help!

Attended a wedding here. Food was great. We had lobsters, abalone and so much more seafood. One of the best meals i had ever.

Even though under construction, the service was amazing as expected. Room was super clean and comfortable. Recommend everyone to stay here.

Sheraton has decent sized halls and the staff can be accommodating. The hotel is a bit old and out dated but it's pretty well maintained. A decent place to throw your parties at for a decent price.

Great room. Under a lot of construction. Even harder to find the entrance. So I had to call and they guided me to the opposite side of the building for their temporary entrance.