This place was awesome! Very friendly staff! I actually had to travel on business and had to take a red eye flight and when I arrived at the bolt parking garage facility the staff was extremely helpful and took me to the airport and came to pick me up on a very timely basis! I strongly recommend this parking facility. I will be using them in the future again.
I would avoid this spot if all possible. I had a pair of sunglasses stolen. While I did forget to remove them from the car they should not have been stolen. For a month I was told the case was being reviewed. I called what must have been over 10 total times to get some sort of answer. All they came back with was were not responsible. I can’t believe I paid $100 to have a pair of sunglasses worth $200 stolen. They said they might be able to offer me some sort of free parking, good luck trying to get me back. Stay away this place is not trustworthy.
convenient, quick, polite, and professional! Also great that they have digital tickets for your car via text. Makes it so much easier to request them when you land verses other companies that you have to call and hopefully get someone to pick up phone right away.
Their shuttle service is very convenient. Once landing back in LGA you can request a shuttle through a link that is sent to your phone. It is very convenient and stands out among the other parking sites. Definitely recommend.
When you initially arrive to drop your car off, note that the sign indicating Bolt Parking is VERY small. They have a huge sign on the gate but since they are open . . . the gate is open so you don't see the huge sign until you pull in. Use Prime Storage as your marker.
When we arrived, it was really easy. We parked, went inside to drop off the car and get our ticket. Bolt will send you a text message with a link in it so when you are returning, you click on that link and request a pickup. On the website you pick what terminal you are at and it will tell you were to go wait. We waited a little over 10 minutes. Our shuttle was filled to capacity so I can understand the wait time.
When we arrived, the car was already in front for us to go, they backed the car in to make it easy for everyone to leave. We went inside, paid the balance, got our key and left!
Note the inside of the trailer you pay at is not fancy. It's not really meant for long waits since ideally you are headed to you location quickly. There's a couple chairs, water machine and a restroom - that's it.
Very close to LGA. Drop off was smooth, shuttle took us to gate right after we dropped off the keys. They send a text message with a link to click when you are ready to be pickuped that has clear directions on where to to. After clicking the link the return shuttle was there in less than 10 minutes. I highly recommend this service.
I have had very positive experiences with Bolt Parking. The staff are very friendly, and I’ve never had to wait long to be brought to the airport or picked up from it. I would highly recommend this parking service for anyone flying out of LaGuardia.
The best parking service I have ever had with in NYC airport. Our transit was smooth to the airport and back to the parking lot. I Definitely recommend this parking service . Prompt and very friendly staff
Super easy to book. Great service from their whole team. Highly recommend.
My husband and I arrived LGA and waited less than 5 minute for Shuttle. Very prompt, courteous staff. We definitely need use Bolt parking again.
We found BOLT parking lot very easily. They were kind and courteous and shuttled our family in a very timely fashion. On the way back, we were picked up in a timely fashion as well. Highly recommend.
First time using this service. Would highly recommend and would definitely use them again. Shuttle service fast and reliable.
I have used bolt a few times they are a good deal for the area and reliable. Shuttles are quick back and forth. Reception is polite and nice.
Fortunately I wasn’t a passenger on shuttle 82 this morning (11/2/19) at 4am. Not only did the driver wait until the last minute to merge into the lane that I was in but because he didn’t want to wait for the lane to be clear or at least have enough room for him to get over so he nearly hit me, literally pinning me against the cement wall at the exit of LGA. And on top of his terrible driving he had the professionalisms to flip me his middle finger when he realized that he was about to cause an accident (and yes I have photos).
I would never recommend this company to anyone due to the type of reckless drivers the company hires..
Thankfully I have tons of family members that work for different airlines that can pass my experience on.. Word of mouth & social media reviews are the best ways to hopefully keep others safe, & reckless drivers like the Bolt driver of shuttle 82 exiting LGA at 4am out of the driver’s seat for any airport shuttle company..
I absolutely love Bolt parking. They are efficient and very friendly. I actually live in CT and was visiting my family in Charlotte NC. The flights in CT are so expensive so I booked a flight from LaGuardia. I have a 2 year old so I travel with a car seat and stroller in addition to my suitcase...so I need convenience. I drove to bolt parking and they made everything easy. I parked my car right in front and they checked me in quickly. The next shuttle to the airport arrived in minutes. They packed my things and dropped us at our appropriate terminals and helped me gather my bags. They sent me a text with a link to select upon my arrival back to NY. While waiting for my luggage I requested my pickup and, again, they were here within minutes exactly where they said they would be. I may have been a little lucky with the timing, but the shuttles run about every half hour. So if you request pickup as soon as your plane lands just to be sure that may work as well. Anyway they packed my luggage in the shuttle and brought us back to the lot within 10 minutes. They knew my name before I even got to the front desk and checked me out quickly. I was gone for 9 days. If I parked at LaGuardia it would have cost me around $500 I’m sure.. I only payed $169!! And for excellent service. I will definitely use bolt parking every time I visit my family, which is multiple times a year! Thank you Bolt parking for affordable parking and incredible service!
The bolt parking team was great. We were picked up very quickly and everything went smoothly. Highly recommend!
Amazing Experience Even Better Prices. Very fast with no wait. I recommend to everyone traveling that needs parking.
NEVER AGAIN! DO NOT USE THEM! Shuttle picked us up from the airport , we arrived at the lot, and I did a walk around of the car before going inside to pay, I noticed the damage on the drivers side bottom of the door
Went inside to inform them of the damage before we paid the bill, I told them that I wanted them to come outside and take pix, and they did and I did too.
Filled out a claim form, and they said someone will be in touch with me within 24-48 hours
But they didn’t, so I called back after waiting 3 days.
Spoke to Marco, I explained to him that no one ever called me, and he said “ART” who handles the claims, will call me back.
After another day, Art finally called me and said he looked at the cameras coming in and the damage was already there. I told him that’s utterly impossible! The car is new, and in pristine condition. He said he will email me the proof. He Got off the phone with me very quickly. I waited for it all day, so I decided to call him at 2:25pm and told him I didn’t receive anything yet, he then asked me where the damage was, and I said the bottom of the drivers side door, he said he will resend it, I thought this was odd because if he already sent it to me, wouldn’t he have known what part of the car camera grab to send me?
Anyway, I got it, looked at it, and saw that he had circled an area on the car that showed absolutely zero damage on the car when it came in the lot. So I called him back immediately, at 2:33pm, and they put me on a brief hold and came back on and said he already left for the day, and I said really? And they told me to call back tomorrow Friday 8/30, they said he gets in about 9:00am, they didn’t even offer to take a message from me.
In the meantime, I answered his email by sending him a video I took that day in the lot, also photos Too.
Called Art, he said he spoke to the manager that was on call that day, and the manager said he ran his hand across the damage, and no paint chips came off, I said It’s not peeled down to the paint, it looks as if a black rubber bumper or possibly plastic bumper was scraped against the bottom of the door, I wasn’t there, so I don’t know what “exactly” did the damage, I never said it was paint. I also told him that the manager that rubbed his hand against the damage not only saw the damage, he also asked one the guys there to take pictures.
I explained all this to him, and he said WE WILL DENY THIS CLAIM. I said Im not letting this go! He said do what you have to do, I said fine I will because you guys did the damage, we left our car with you, gave you the keys and got it back damaged period. I also told him his picture clearly shows there was NO damage when the car was coming in!
TIPS: Whenever you leave your car anywhere, take a walk around video using your phone because it has the date and time, also take some photos as well. Do this BEFORE AND AFTER. This is your ONLY TRUE PROOF. I read somewhere that the more claims that they DON’T pay, they get a kickback. So PROTECT yourself from these sharks!!! Look up BAILMENT, this is what protects you when you leave your car with a valet or parking lot that take your keys. Wish me luck!
Willing to use them again. Great service and amazing staff crew. Conveniently located and drop off/pick up somewhat fast. Plan ahead of time since LGA tends to be busy by nature and try to be nice to the drivers since they do all that’s in their hands to get you in/put the airport as soon as they can.
Best parking service I've ever used! So quick and efficient. I had no doubt that they'd keep my car safe although I was gone for only 3 days. The airport shuttle service was such a plus, didn't have to wait around forever. Will definitely be using again!
Used Bolt Parking as an alternative to long term parking at LGA. We were able to make an online reservation to guarantee a spot. There was a shuttle at the lot waiting to take us to our terminal. We called them when we were ready for a pickup and the shuttle was there in minutes. The vibe was casual, but professional. Would absolutely use again.
Great experience from a company that tries to please. Bolt makes every effort within their control to make leaving your vehicle and getting to the LGA airport terminals as efficient as possible. LGA construction creates unknowns and unexpected challenges. Bolt runs multiple shuttles w/ courteous, friendly staff and competitive pricing. For travelers, businesses that make their contribution to the travel process pleasant and hassle free are worth allocating precious travel dollars. If you're parking and flying, Bolt should be on your "go to" list.
Great experience. Friendly staff, reasonable price for airport parking. Shuttle is very convenient - we arrived at like 1:30am and were picked up with absolutely no wait. Very good driver. Would recommend. Will likely use again in the future.
- Easy summon your pick-up shuttle process
- friendly service
- they cleared the snow off my car
- easily recognizable shuttles
-1 star for taking 2 hours to pick me up
-1 star for not having big enough or frequent enough shuttles (after an hour I wasn't let on because the shuttle was full)
-1 star for charging an extra day (!!!!) because I got back after the time I put down when I dropped off my car (even though I summoned the shuttle well before that time)
-1 star for not telling me that was their policy. I would have added extra time just in case if I had known
Also they have massive potholes throughout their dirt lot, and their final price was 33% higher than what I now realize was only a rough estimate online.
I called multiple times while waiting for the shuttle, and all they said was that the shuttle was coming "soon." I will not use them again in favor of a service that has regular shuttles every 15-20 minutes instead of calling for it to come.