Bolt Parking

Bolt Parking

$17.99 / day
1 2 3 4 5
Good
1.7 miles from LGA
31-11 20th Ave, Queens, NY, US

Overview

4.1

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Address
31-11 20th Ave, Queens, NY, US
Google Map
Bolt Parking
1 2 3 4 5
Good
31-11 20th Ave, Queens, NY, US

Amenities

Google Reviews

4.1
Good
1 2 3 4 5
(Based on 714 reviews)
Michael Fennessy
1 2 3 4 5
Absolutely terrific. Far better than I had hoped. We'll run operation. Staff was amazing in the way they accommodated everyone. Couldn't recommend them enough
Jeffrey Konspore
1 2 3 4 5
Convenient, reasonably priced, helpful Staff, safe off-site parking for LGA. Pulled car into lot, shuttle directly to Departure check-in. Upon return, collect baggage, reply to message that was sent to cell at drop-off. Conveniently picked up from Arrival Terminal by Shuttle. Returned to lot, where our car was waiting for us.
Branco Gamarra
1 2 3 4 5
I was serviced very professionally by Angel Serrano. He answered all my questions and helped me out with everything I needed. Looking forward to coming back after being helped out by such a kind gentleman.
Mich Oz
1 2 3 4 5
No signs telling me where to park only to get told where in a mean way and then corrected by someone else. As I corrected the original guy complained about me while I obviously heard. Would you trust him with your car? No, but what choice do I have.



Upon return, at 2am, they told me to have bags before calling them. 12 minutes after calling they tell me to wait another 20 minutes with my 3 kids. Again, zero information telling me about the wait times.



This place isn't cheaper than anywhere else so I highly suggest going elsewhere
Andrew Martin
1 2 3 4 5
Bolt parking LGA is a great option when traveling to and from LaGuardia. Checking in and out was streamlined and simple. Drivers were professional and courteous.
Reji Alex
1 2 3 4 5
Getting in and parking was fine. Getting back to the lot to pickup my car from LGA Terminal B was a nightmare. The last thing you want when you come back from a trip is to wait over 1 hour (1 hour and 2 min to be precise) to have the shuttle pick you up to take you to the parking lot ...called numerous times and always told that someone is coming (and this is on a non-busy Monday afternoon).
Jeannie Holman
1 2 3 4 5
After arriving at the airport, my husband could not get through for at least 15 minutes or so. I tried to call from home and couldn't get through either for about 10 minutes. When I did get someone on the phone, I had to click over to speak to my husband to get his gate info and was disconnected. When I tried calling back, they had blocked my number. They did not pick up my family from the airport nearly an hour later. On top of that, my husband and son had to wait at least 40 minutes for the shuttle to pick them up for the airport. They almost missed their flight because of the delay. The shuttle service DOES NOT run often as it should. This is the worst car parking place that we have ever dealt with. Do not use this company if your time is valuable...
sabrina muhanna
1 2 3 4 5
Amazing customer service! Mohammad was so efficient and made sure that I arrived on time going and coming back. Perfect timing both ways as well! Will definitely be doing business with them again.



*Came back here after COVID and once again had an amazing experience.
azizah falah
1 2 3 4 5
I highly recommend this place! Checking in and getting to my destination was extremely easy and quick. I was crunched for time and almost missed my flight and Mohammad was kind enough to make sure that I arrived at the airport within minutes. The wait time to be picked up was also extremely quick. I will definitely be coming back
Jonathan Chou
1 2 3 4 5
Mohammed was the best of the best took great care of my car. He was very kind and respectful don’t hesitate to go to him when you go on vacation you don’t even have to worry about a thing.
Sabal Dangol
1 2 3 4 5
Went to Texas about a week ago, had to leave my car at this parking lot, this was my first time leaving my car at an airport parking lot I was very lost and confused but I met Mohmamed who walked me through the process and made sure I was set for everything. We always talked about cars for a good 30 mins. Great service!!!
Sean Hamid
1 2 3 4 5
Went there for my trip to DR. Mohammed took care of everything and is one of the most professional people I met. Car was safe and sound. Thanks Mohammed!
Kara Mahon
1 2 3 4 5
I have a car parked at Bolt parking LGA and we have been calling nonstop to get a shuttle from the airport back to the lot. We have been calling for over an hour with no answer. We had to contact bolt parking through JFK. The JFK branch has also tried contacting the branch with no luck. This is very frustrating due to the fact that I am traveling with elderly parents and use this company often. Tonight’s LGA shift however is terrible.
Jim
1 2 3 4 5
Made a reservation and drove to park before my flight, but lot was closed.



Do not plan to park here.
Jon Hirsch
1 2 3 4 5
The LGA location is permanently closed but their website is still up and taking "reservations". I have no idea why. When you call the number listed you get a message that it has been disconnected.
Amanda Keiser
1 2 3 4 5
Absolutely horrible. Their employee crashed my car upon parking it



Manager Ty said he would take care of everything even pay for my rent a car etc. He did fix my car however he never reimbursed me for the rent a car as promised. This happened February 2020 it is now December 2020. Almost a full year later and nothing.

Unfortunately as well this happened near when Corona virus pandemic started. Perfect excuse to get away with not paying. To my knowledge this place was left to burn and haven't been opened for months. They are all sleezy and I am out $400 for their own doing!!! We even signed a claim together and all.



Lucky I don't take you to court.........
Vince Leone
1 2 3 4 5
This place was awesome! Very friendly staff! I actually had to travel on business and had to take a red eye flight and when I arrived at the bolt parking garage facility the staff was extremely helpful and took me to the airport and came to pick me up on a very timely basis! I strongly recommend this parking facility. I will be using them in the future again.
Jacob Locke
1 2 3 4 5
I would avoid this spot if all possible. I had a pair of sunglasses stolen. While I did forget to remove them from the car they should not have been stolen. For a month I was told the case was being reviewed. I called what must have been over 10 total times to get some sort of answer. All they came back with was were not responsible. I can’t believe I paid $100 to have a pair of sunglasses worth $200 stolen. They said they might be able to offer me some sort of free parking, good luck trying to get me back. Stay away this place is not trustworthy.
Keith Sunderland
1 2 3 4 5
convenient, quick, polite, and professional! Also great that they have digital tickets for your car via text. Makes it so much easier to request them when you land verses other companies that you have to call and hopefully get someone to pick up phone right away.
Issamar Ayala
1 2 3 4 5
Their shuttle service is very convenient. Once landing back in LGA you can request a shuttle through a link that is sent to your phone. It is very convenient and stands out among the other parking sites. Definitely recommend.
Williams Shvonne
1 2 3 4 5
When you initially arrive to drop your car off, note that the sign indicating Bolt Parking is VERY small. They have a huge sign on the gate but since they are open . . . the gate is open so you don't see the huge sign until you pull in. Use Prime Storage as your marker.

When we arrived, it was really easy. We parked, went inside to drop off the car and get our ticket. Bolt will send you a text message with a link in it so when you are returning, you click on that link and request a pickup. On the website you pick what terminal you are at and it will tell you were to go wait. We waited a little over 10 minutes. Our shuttle was filled to capacity so I can understand the wait time.

When we arrived, the car was already in front for us to go, they backed the car in to make it easy for everyone to leave. We went inside, paid the balance, got our key and left!

Note the inside of the trailer you pay at is not fancy. It's not really meant for long waits since ideally you are headed to you location quickly. There's a couple chairs, water machine and a restroom - that's it.
Eli Mitchell
1 2 3 4 5
Very close to LGA. Drop off was smooth, shuttle took us to gate right after we dropped off the keys. They send a text message with a link to click when you are ready to be pickuped that has clear directions on where to to. After clicking the link the return shuttle was there in less than 10 minutes. I highly recommend this service.
Jack Bradley
1 2 3 4 5
I have had very positive experiences with Bolt Parking. The staff are very friendly, and I’ve never had to wait long to be brought to the airport or picked up from it. I would highly recommend this parking service for anyone flying out of LaGuardia.
suseela bhaskaruni
1 2 3 4 5
The best parking service I have ever had with in NYC airport. Our transit was smooth to the airport and back to the parking lot. I Definitely recommend this parking service . Prompt and very friendly staff
Alex Karoussos
1 2 3 4 5
Super easy to book. Great service from their whole team. Highly recommend.
Norella Salazar
1 2 3 4 5
My husband and I arrived LGA and waited less than 5 minute for Shuttle. Very prompt, courteous staff. We definitely need use Bolt parking again.
Shaya Schechter
1 2 3 4 5
We found BOLT parking lot very easily. They were kind and courteous and shuttled our family in a very timely fashion. On the way back, we were picked up in a timely fashion as well. Highly recommend.
Ileana Duran
1 2 3 4 5
First time using this service. Would highly recommend and would definitely use them again. Shuttle service fast and reliable.
Marcus Amadeus
1 2 3 4 5
I have used bolt a few times they are a good deal for the area and reliable. Shuttles are quick back and forth. Reception is polite and nice.
Kengie Jones
1 2 3 4 5
Fortunately I wasn’t a passenger on shuttle 82 this morning (11/2/19) at 4am. Not only did the driver wait until the last minute to merge into the lane that I was in but because he didn’t want to wait for the lane to be clear or at least have enough room for him to get over so he nearly hit me, literally pinning me against the cement wall at the exit of LGA. And on top of his terrible driving he had the professionalisms to flip me his middle finger when he realized that he was about to cause an accident (and yes I have photos).

I would never recommend this company to anyone due to the type of reckless drivers the company hires..

Thankfully I have tons of family members that work for different airlines that can pass my experience on.. Word of mouth & social media reviews are the best ways to hopefully keep others safe, & reckless drivers like the Bolt driver of shuttle 82 exiting LGA at 4am out of the driver’s seat for any airport shuttle company..
Jessica Cicatelli
1 2 3 4 5
I absolutely love Bolt parking. They are efficient and very friendly. I actually live in CT and was visiting my family in Charlotte NC. The flights in CT are so expensive so I booked a flight from LaGuardia. I have a 2 year old so I travel with a car seat and stroller in addition to my suitcase...so I need convenience. I drove to bolt parking and they made everything easy. I parked my car right in front and they checked me in quickly. The next shuttle to the airport arrived in minutes. They packed my things and dropped us at our appropriate terminals and helped me gather my bags. They sent me a text with a link to select upon my arrival back to NY. While waiting for my luggage I requested my pickup and, again, they were here within minutes exactly where they said they would be. I may have been a little lucky with the timing, but the shuttles run about every half hour. So if you request pickup as soon as your plane lands just to be sure that may work as well. Anyway they packed my luggage in the shuttle and brought us back to the lot within 10 minutes. They knew my name before I even got to the front desk and checked me out quickly. I was gone for 9 days. If I parked at LaGuardia it would have cost me around $500 I’m sure.. I only payed $169!! And for excellent service. I will definitely use bolt parking every time I visit my family, which is multiple times a year! Thank you Bolt parking for affordable parking and incredible service!



-Jess
Chantal Vitart
1 2 3 4 5
The bolt parking team was great. We were picked up very quickly and everything went smoothly. Highly recommend!
Iana Perez
1 2 3 4 5
Amazing Experience Even Better Prices. Very fast with no wait. I recommend to everyone traveling that needs parking.
Patty S
1 2 3 4 5
NEVER AGAIN! DO NOT USE THEM! Shuttle picked us up from the airport , we arrived at the lot, and I did a walk around of the car before going inside to pay, I noticed the damage on the drivers side bottom of the door

Went inside to inform them of the damage before we paid the bill, I told them that I wanted them to come outside and take pix, and they did and I did too.

Filled out a claim form, and they said someone will be in touch with me within 24-48 hours

But they didn’t, so I called back after waiting 3 days.

Spoke to Marco, I explained to him that no one ever called me, and he said “ART” who handles the claims, will call me back.

After another day, Art finally called me and said he looked at the cameras coming in and the damage was already there. I told him that’s utterly impossible! The car is new, and in pristine condition. He said he will email me the proof. He Got off the phone with me very quickly. I waited for it all day, so I decided to call him at 2:25pm and told him I didn’t receive anything yet, he then asked me where the damage was, and I said the bottom of the drivers side door, he said he will resend it, I thought this was odd because if he already sent it to me, wouldn’t he have known what part of the car camera grab to send me?

Anyway, I got it, looked at it, and saw that he had circled an area on the car that showed absolutely zero damage on the car when it came in the lot. So I called him back immediately, at 2:33pm, and they put me on a brief hold and came back on and said he already left for the day, and I said really? And they told me to call back tomorrow Friday 8/30, they said he gets in about 9:00am, they didn’t even offer to take a message from me.

In the meantime, I answered his email by sending him a video I took that day in the lot, also photos Too.

FRIDAY 8/30

Called Art, he said he spoke to the manager that was on call that day, and the manager said he ran his hand across the damage, and no paint chips came off, I said It’s not peeled down to the paint, it looks as if a black rubber bumper or possibly plastic bumper was scraped against the bottom of the door, I wasn’t there, so I don’t know what “exactly” did the damage, I never said it was paint. I also told him that the manager that rubbed his hand against the damage not only saw the damage, he also asked one the guys there to take pictures.

I explained all this to him, and he said WE WILL DENY THIS CLAIM. I said Im not letting this go! He said do what you have to do, I said fine I will because you guys did the damage, we left our car with you, gave you the keys and got it back damaged period. I also told him his picture clearly shows there was NO damage when the car was coming in!

TIPS: Whenever you leave your car anywhere, take a walk around video using your phone because it has the date and time, also take some photos as well. Do this BEFORE AND AFTER. This is your ONLY TRUE PROOF. I read somewhere that the more claims that they DON’T pay, they get a kickback. So PROTECT yourself from these sharks!!! Look up BAILMENT, this is what protects you when you leave your car with a valet or parking lot that take your keys. Wish me luck!
Carla Oporto d'Ugard
1 2 3 4 5
Willing to use them again. Great service and amazing staff crew. Conveniently located and drop off/pick up somewhat fast. Plan ahead of time since LGA tends to be busy by nature and try to be nice to the drivers since they do all that’s in their hands to get you in/put the airport as soon as they can.
Issra Arif
1 2 3 4 5
Best parking service I've ever used! So quick and efficient. I had no doubt that they'd keep my car safe although I was gone for only 3 days. The airport shuttle service was such a plus, didn't have to wait around forever. Will definitely be using again!
Jung Kim
1 2 3 4 5
Used Bolt Parking as an alternative to long term parking at LGA. We were able to make an online reservation to guarantee a spot. There was a shuttle at the lot waiting to take us to our terminal. We called them when we were ready for a pickup and the shuttle was there in minutes. The vibe was casual, but professional. Would absolutely use again.
Jamell Moore
1 2 3 4 5
This a great team Efficient and Fast . I had a damage incident on my last trip but after working with management we came to the conclusion it was a miscommunication and no fault of the company. Their team is agile and determined to get you to where you are going. I will continue to keep supporting this business and recommended to others. I have also read other reviews that wasn't so great about them but honestly they are working the LaGauardia Airport which as we know at this time is under construction and there is nothing they can do themselves to resolve. Thank you Bolt you Company is greatly appreciated.
Robert R
1 2 3 4 5
Great experience from a company that tries to please. Bolt makes every effort within their control to make leaving your vehicle and getting to the LGA airport terminals as efficient as possible. LGA construction creates unknowns and unexpected challenges. Bolt runs multiple shuttles w/ courteous, friendly staff and competitive pricing. For travelers, businesses that make their contribution to the travel process pleasant and hassle free are worth allocating precious travel dollars. If you're parking and flying, Bolt should be on your "go to" list.
Dmitriy Gagarkin
1 2 3 4 5
Great experience. Friendly staff, reasonable price for airport parking. Shuttle is very convenient - we arrived at like 1:30am and were picked up with absolutely no wait. Very good driver. Would recommend. Will likely use again in the future.
Alban Gaval
1 2 3 4 5
Pros:

- Easy summon your pick-up shuttle process

- friendly service

- they cleared the snow off my car

- easily recognizable shuttles



Cons:

-1 star for taking 2 hours to pick me up

-1 star for not having big enough or frequent enough shuttles (after an hour I wasn't let on because the shuttle was full)

-1 star for charging an extra day (!!!!) because I got back after the time I put down when I dropped off my car (even though I summoned the shuttle well before that time)

-1 star for not telling me that was their policy. I would have added extra time just in case if I had known



Also they have massive potholes throughout their dirt lot, and their final price was 33% higher than what I now realize was only a rough estimate online.



I called multiple times while waiting for the shuttle, and all they said was that the shuttle was coming "soon." I will not use them again in favor of a service that has regular shuttles every 15-20 minutes instead of calling for it to come.
Alban Gaval
1 2 3 4 5
Pros:

- Easy summon your pick-up shuttle process

- friendly service

- they cleared the snow off my car

- easily recognizable shuttles



Cons:

-1 star for taking 2 hours to pick me up

-1 star for not having big enough or frequent enough shuttles (after an hour I wasn't let on because the shuttle was full)

-1 star for charging an extra day (!!!!) because I got back after the time I put down when I dropped off my car (even though I summoned the shuttle well before that time)

-1 star for not telling me that was their policy. I would have added extra time just in case if I had known



Also they have massive potholes throughout their dirt lot, and their final price was 33% higher than what I now realize was only a rough estimate online.



I called multiple times while waiting for the shuttle, and all they said was that the shuttle was coming "soon." I will not use them again in favor of a service that has regular shuttles every 15-20 minutes instead of calling for it to come.
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