The rental car center is a longer ways away from the airport than I expected. All in all, it was fine, though. Our SW flight was on-time, flight crew was attentive and kind! Our car rental pick up bus driver was awesome with a packed bus of passengers and luggage (didn't catch her name). Our Alamo car rental agents (at the desk (Ali), at the booth to choose our car rental (Arielle), and at the booth to check out (Renee) were efficient with pleasant, upbeat, and gracious vibes (we did arrive around at a late hour, around 1130pm/12 midnight to pick up our car rental). It was really good to see and feel that because we had a long day of travel....with a 2 year-old toddler in tow.
It's better than the Austin, TX airport for food. The gate section I went to for American Airlines in San Diego had a Jack in the Box so I could get breakfast for under $8 that would fill me up for several hours versus a $19 burrito meal in Austin with a burrito the size of a large egg roll, small drink, and small side that would leave me hungry.
Security was efficient and I was almost instantly given a pat down without having to wait 5-10 minutes like other airports.
Checked a bag with American Airlines. Front desk line moved fast. The employee was really nice and took good care of us. Security line was short and moved very fast. It was around 5:15AM on a Wednesday: We had bags checked and to our gate in 20 minutes. Very impressive. The airport was clean and offered several different food options.
It was pretty busy when I had to drop off my husband on a very early Monday morning earlier this month, & a quicker in & out in the early afternoon just recently. The layout that they have made for departure & arrivals is so much smoother & faster than jamming them both together. Easier to get in & get out to leave. As long as everyone is paying attention, reading the signs, it moves by dry smooth. Very happy with how the airport is now & the expansion of terminal 1 will be incredible. Cannot wait to see.
This airport was a quiet and pleasant experience for my first time arrival. By the time we deplaned, used the restroom and headed to baggage claim #5, the remaining bags were being gathered already! What? We were the last ones to get our bag, which the airport guy had already put on his cart. I was not expecting the bags at all to be on the carousel!! Getting to the rental car center across the street for the shuttle bus was easy-breezy. Leaving the airport around noon, well my picture says it all.
First time at this airport. Very spacious and airy. Very modern architecturally. I always have to mention the bathrooms. Women bathroom spacious and each stall had two hooks with ample space for your luggage. The doors are pretty close to the floor. You have to bend down to see any feet. Not a big deal if you're flexible. I didn't check any luggage but it was easy to find baggage claim. We did get a rental so had to take the shuttle. There is a queue to the rental center which is about 7 minutes away. I want to shout out to Linda. She made our quick trip go faster. She led us in some sing a longs and tongue twisters. One passenger teased her with "Irish wrist watch". That one is hard! It was a good end to our trip.