There wasn't anything overwhelmingly good about this hotel but it absolutely met all of my expectations. Thank you!
Entering the lobby the facility was nicely decorated and clean. Our room was on the second floor. The steps to our room ( NO Elevator) needed cleaning and in places there need to be repairs made. Neither the stairwell or corridor to the room were climate controlled. The entrances the back side of the building were worse than the front. The room and bathroom could have used a little more care when it was being cleaned. This was disappointing as it was not what we’ve experienced before with Quality Inn facilities. There isn’t a bar or restaurant located inside the facility as stated, but there was bar within walking distance. We had dinner and drinks. Food was good, service was good.
Absolutely filthy disgusting! I only stayed in the room for about 6 hours. The place clearly used to be some kind of institution before it was a motel; all concrete floors, walls, and ceilings with peeling off wallpaper to try to cover it just serves to hold in the heat, humidity, and odors. The institution doors, hallways, stairwell, and windows are still there. Some kind of red and orange viscous goo on the walls and ceiling of the room. Black and white mold and mildew everywhere. It smelled so bad of musty moldy mildew that washing my clothes twice on the high heat allergy setting hasn’t gotten it out. As soon as we laid down, both my husband and I started itching so badly I got out of bed to check for bedbugs. I didn’t stop itching until I got home and took a shower. Whatever kind of mold was in the room made my right eye swell up and water while I was there and until about 3 hours after I left. The room was soooo hot and the air conditioner barely worked. It was mid-August and and I walked outside to cool off. Hot water for the sink but somehow not the shower even after letting the shower run for 15 minutes. The bed was somehow hard but flimsy and I could feel every spring in the mattress. I ended up taking a nap in the car because it was more comfortable. Nowhere to park near the entrance because they have that shady side-deal happening of letting people pay to leave their cars while they fly. The pluses— friendly front desk staff, free airport shuttle, and fresh coffee.
Quite a surprise with the Costummer service. Very nice and friendly people and great service I will go back there again . Very clean
Horrible service, I recommend you pay a little more for a nicer motel. This place is a joke and all the staff is super rude, they didn’t service our room the whole week, we couldn’t get any towels, checked me into a dirty room, and over charges my CC 3 times!! I’ve made sure to let all my co-workers, family and friends know to not stay there anymore! It’s such a shame because we all used them before but for the last few months it’s gone really down hill. Stay away
Spiders on the ceiling. Very damp in the room. You can see daylight through the side if the door. Very out dated and dirty bathroom.
The check-in person was friendly and competent. The room although showing age was clean, quiet and comfortable. Out of the 3 hotels we stayed at in the newly opened COVID time frame, this had a FULL breakfast with a friendly chef all included in the very reasonable price...most impressive!
It was a fairly okay hotel, I have no complaints about the room at all. The coordination with the shuttles was terrible. The shuttles themselves were good, but I ended up stranded at the airport for over a hour because we were told the wrong name for the shuttle.
Nice stay but the rooms were pretty gross. Definitely not clean at all. Bathroom smelled like urine and your shoes would stick to the floor. As soon as we walked in unit 143 we were hit in face with the smell of wet towels I believe it was from the carpet under the sink.
If you’re traveling to Pittsburgh, specifically if you’re flying to Pittsburgh airport, Great place to stay for very good price literally 10 minutes from the airport. Great staffs and excellent breakfast. I already have a place to stay in my next visit.
Friendly staffs, breakfast included, easy to get to the airport by free shuttle provided by the hotel. We had parked our car for 20 days while we were on vacation. Would def recommend this place.
Excellent location, staff and rooms. Everything was top notch, Rooms are clean and beds are comfortable. Had short but amazing stay there.
I am not generally one to complain, but we purchased the Park Sleep Fly package prior to leaving for our honeymoon. We had issues with getting transportation to the airport prior to a flight, had to get an Uber which they fortunately reimbursed. We are now back waiting for the "free shuttle service" but after calling the hotel 20+ times with no answer, googling the shuttle service (with no luck) we are now having to pay for another Uber. Incredibly frustrating and unprofessional, do not book if you are having to rely on them to get to and from the airport. It is a total waste of money.
We were very happy with our stay! Very clean, nice breakfast best I’ve ever had at hotel stay! Overall er would recommend it to anyone to stay!
The staff was friendly and more than ready to help. The only thing I would say is the bathroom was very cramped and I knocked my elbow on the bottle opener due to lack of space otherwise great place to stay very clean.
Great staff. Nice place to lay your head after a long travel.
Just stayed there night before last..... 5 plus stars. Staff was beyond amazing and the room was perfect. Highly recommend.
The rooms were clean, very comfortable, and well maintained premises. The staff was the nicest staff I have ever encountered at a hotel. They were always friendly and asked how our stay was going every time we walked in the door. They also were able to recommend places to get any type of meal that we needed as well.
Clean rooms, very good and friendly staffs. Everything was wonderful.Love this hotel .Best place to stay.
Nice quite place with truck parking, desk clerk on duty 11/16/2020 in the evening was very helpful
Seen a couple bugs. Did not enjoy our visit to this hotel. Would not recommend this hotel.
Room was clean, hotel was accommodating, and they were able to book us at a moments notice with a more than affordable price. They also accept AAA and government discounts.
The rooms are clean and service is second to none.
AWESOME STAFF AND BREAKFAST!! THERE'S A COUPLE OTHER BONUSES TO STAYING AT THIS HOTEL BESIDES GREAT LOCATION AND DISTANCE TO THE AIRPORT !! ALSO, ITS A HISTORICAL LANDMARK!! CAN YOU SAY WINNING?!
Gave me a smoked in room with ashes on side on bed, burn holes on the sheets that were not changed checked out early and wasn't refunded or even given aan apology after the watet didnt work and I had to leave without a shower or brushing my teeth! Worst stay ever I do not recommend choice hotels.
I've never been treated as bad by a woman at a front desk as I have at this hotel. She checked me in and I went to my room. She then calls and tells me that my CLC card did not go through and told me that I needed to come to the front desk. She then puts about 2% effort in, then says to the coworker relieving her " I'm not staying to fix this" and walks out the front door. At this point I've been working since 5am and it's now 9pm. She was rude as soon as my coworker and I walked through the door. I'll never stay here again.
Stay here on a "park and fly" deal! Older hotel but clean and no noise. Excellent breakfast including freshly cooked bacon and eggs!
Great place to crash for a night! Private door to the outside like the motels from the past! (Great for smokers) there rooms are clean and up to date modern! HIGHLY RECOMMEND
My husband stays here when he works out of town ..I come there and stay with him from time to time I really like and recommend this place .the breakfast is great and there is even someone there to cook ur eggs and sausage how u like it ..When u stay there u get dinner for free on Tuesdays and it is also great ..The staff is very polite and courteous ..great experience. 10 stars. The rooms are clean too😃😃
1st of all the pricing 4 my hotel was fair (very reasonable) as well the stay & comfort of my room was great likewise I told a lady about the safe I didn't use of which she didn't charge 4 it. Otoh, I left my Sunday School book while I was late & n a hurry.
When I call the hotel 2 c they have my book that I left n the room I was staying, a guy that answer the phone said no (of which I know he was lying). I was disappointed.
The place was okay the hallways were really clean, the rooms need updated. The breakfast was below average but for the price it wasn't bad
It was clean but dated. Has a motel feeling, but it is a hotel. Didn't get to try continental breakfast and I was woken up early by other guests. Plumbing is loud!!! Close to airport and shopping, but felt off the path.
A good property just off the Steubenville Pike, nearby the Robinson Township mall. They have a small, cosy reception area with an attached breakfast area adjacent. A decent hotel that meets one's expectations for a short or a long stay. Team members are warm and friendly.
Ok hotel. We arrived very late, and the staff was very nice and friendly. They offered free snacks and water. We did not try the breakfast. The room was mostly ok, but there were a lot of long fine black hairs on the sheets. The towels were thin and scratchy. The wifi is very slow so I just used the data plan.
Carpet was dirty and heater made noise every time it ran. The folks who work there were extremely helpful to us. Kudos to the front desk folks. The breakfast was ok. Lady making the eggs was crabby. Kind of grouched at everyone.
I stayed at this hotel this past weekend and had a very enjoyable stay. After checking in I was greeted by "Nikki" of the housekeeping stay when I entered my room. She asked if I had everything I needed and told me about nice things to do and see in the area. Her friendliness and helpfulness set the tone for my stay. The room and bed were very comfortable and the neighborhood was peaceful. "Sherry" makes fresh bacon and eggs every morning and she is very friendly always greeting you with a smile. Quality Inn Airport is a great value and Highly Recommended!
Excellent and friendly staff, lots of free snacks and very comfortable clean rooms. Excellent location close to everything. Let my dog stay free!❤️
Everything. The staff and housekeeping was very kind and helpful. Breakfast was wonderful. There was someone there every mourning to prepare eggs and bacon fresh to order. We are definitely staying here our next trip to Pittsburgh
Good location, close to airport. Quiet and seems very safe.
They need better maid service!!The smell was horrible and everything is out dated! Location to Airport is great but not worth it because of the cleanliness issues!
Not sure if my experience was typical, but if it was, I'd stay away from this place.
Breakfast starts at 3:30 AM
When calling the inn about the airport shuttle, they said it ran every half hour. What they declined to mention was that you had to specifically request it to come pick you up, and in fact did everything short of outright stating that it was a regular occurrence and such a thing wasn't needed. This meant we waited 45 minutes at the airport before another bus driver went around twice and decided to call them for us.
A short bit after we got to our room, the door just opened and two other people came in, saying that they had stayed there the previous night and were told this room would be available. This was eventually worked out with the front desk, but was still not exactly what we'd want (apparently the person at the front desk hadn't even been told of this, and these guys had gotten a master keycard for some sort of company room).
After this incident, we went back to our rooms and found out that our keycards were broken. We had to go back to the front desk for this, at which point we were getting kind of tired of talking to her.
In the morning, we had actually scheduled a bus last night to leave early at 4:15 (we had an early flight), and when we came down at 4:10, we were told the people who scheduled a bus for 4:45 had just taken our shuttle and we'd have to wait for a new one, which took around 20 minutes. There was another couple who was in the same boat as us.
Minus the police chase on my last night... Everything was great.
There was even staff cooking eggs & bacon for breakfast patrons in the mornings!
I would recommend looking elsewhere for your travel stay. The room smelled like rotting bacon and old carpet, and the hallways smelled of smoke, despite being a non smoking floor. The room which we booked was not available (two king size beds) and according to the front desk employee, did not exist within this hotel. Despite this false advertisement, the hotel would not adjust the price paid. The customer service was terrible as well, with promises to talk to a manager who was only available on the week days, and not able to do anything beyond this. This does not help with weekend travelers, yet when my wife talked to her, she had a different story of the manager being available on Sunday morning. I dread the free breakfast, as I expect to be poisoned inadvertently.