We have used Pitstop on several occasions, this time we were Very disappointed We left our truck at the pitstop on the 19th of February. We had just had it cleaned and detailed. We we arrived back on the 2nd of March it looked like someone had a field day in the mud!! Our truck was filthy the side was covered with mud, this is not how we left it with you. Also when I text after we received our luggage this was one piece that got stuck on the belt. I had already that we had our luggage. The man that was there to pick us up was very rude, yelling that we shouldn’t text for a ride until we had our luggage. He had to wait about 3 minutes.
Very disappointed in Pitstop!! Will not use them again and will not recommend there services.
Service was great. Easy to use.
Used this parking company for the first time after going to Disney World. We flew back to a blizzard in February. They were amazing! We had 3 month old twins and two other kids. They seriously thought of everything to make the cold transition better. Prompt airport pick up. Even thought to turn on the heated seats. Loved them and their thoughtfulness. Thank you!
Places great real nice people work are especially Chessie they took care of us and make sure a car was safe
The people that worker are so nice and courteous very professional and you can trust them with your car especially a guy named Chessie
Pretty quick service. Our drop off and pick up service was very quick but keep a tab on your credit card statement. They overcharged me a dollar and change than what was in my receipt. I called them up and asked why but they dint have a proper explanation, said something like tax adjustment and timing of pick up etc but I clearly picked up my car well ahead of check out time since my flight came in early. A dollar and change isnt really a big deal but if they overcharge every customer that can really add up.
I go here EVERYTIME l fly. Their shuttles run on a fast schedule,so you are not waiting long, the online reservation system is reliable and easy to use, the prices are extremely reasonable, and the staff is friendly and comfortable to work with. I highly, HIGHLY recommend them.
I have parked at this place since they opened Over 20 years ago
Who ever is running this place has let the reliability drop to unacceptable levels
I got there today and waited 20 minutes for a van even though there was one running and available
They now pick up people from the surrounding hotels so you never know if a van will be there when you need it
If you need to get to the airport in a hurry don’t stop here because you will be late (unless you get lucky and hit it just right)
Who ever owns this place....please fix the reliability of your service
I like the employees and the location
You never used to pick up at hotels
I think your regular customers deserve more
Very good service makes going to the airport dealing with parking much easier.
As much as I would like to rate the Pit Stop a little better than 'okay', the last two visits were disappointing for two reasons.
How poor the quality of the shuttle was - the shuttle door was fastened with a bungee cord (which flapped the entire ride), and the shuttle interior was worn down and on its last leg.
Customer vehicles are parked on a high-traffic dirt lot, which for me, when I had returned, had left my vehicle completely filthy. So filthy that I could not see through my rear window and had to wash my vehicle the next morning, though I had already cleaned my vehicle before I traveled and used the Pit Stop.
So sad to report that this place is simply 'okay', because it had been recommended as cheap and easy by friends.