Finally fed up with this place. Called 6 times over 20 minutes to get picked up and no one would answer the phone. Finally had to stop a driver who was there for someone else. Patk somewhere else. These people do not value their customers.
Would give 10 stars if I could. The whole experience was painless from start to finish. The shuttle service was prompt, and I didn't have to wait more than a few minutes. Will definitely continue using PreFlight Airport Parking in the future!
We flew from Phoenix. The parking is conveniently close and easy to get to. Once we had parked the bus service was very prompt and the driver was helpful with our luggage. It took less than 10 minutes to be dropped off at PHX.
When we returned the courtesy bus was prompt and again the driver was very helpful.
The check in and out procedure was easy once we had figured which part of the machine to scan our prepayment and parking tickets.
This was all done at a good price that made 3 weeks parking while we traveled affordable.
This is a great service.
They're very reliable and I wasn't worried about leaving my Porsche there for 3 weeks. When I arrived back it was just fine.
I always park here and I travel a lot they are always so nice and the shuttles leave all the time no waiting! I also use my points to get my car washed and they do a great job :) they are always so helpful here once my batterie died and they helped me out getting my roadside assistance in it was so smooth and easy. Highly recommend place to park if u travel.
Always easy to find a good parking spot. The shuttle's are clean and always on time. It is much faster to get out of Preflight than the much more expensive decks right next to the airport.
Have used their facility several times. I have found their team members very polite and helpful. Excellent service and convenient.
We had a good experience, convenient, clean, very friendly staff. Debra, who greeted us gave us good advice about booking. We had booked thru a 3rd party, not paying attention to the site, so we paid more than if we had booked direct. Will use them again for sure.
Best place ever with super friendly staff. Say hi to Carlos and Eddie
The best way to go and so conveniently located. Service great!!
Excellent location, easy to access, frequent shuttles to the airport, good price when booked very early, an all-round terrific service. Suggest better signage for and location of airport pick-up spot, and write date year/month/day for clarity, especially for international travellers.
Convenient, shuttles are frequent, prices were good too. Used with family. Easy to park, very professional service, the driver was very nice. Had opted outdoor parking, but it was good.
We usually park at the airport, however the fees have gotten out of hand. So we thought we would try PreFlight. We did the booking beforehand and choose top level parking. When you enter the garage you need to scan your ticket three times to make it to the top floor. There was plenty of parking up there and I found a secluded spot. We chose the bus, which was prompt.
Keep in mind if you arrive in the airport after hours you need to call them and arrange for ground transportation.
We also found out that you can take the airport train to the transfer station and walk over to preflight, there are some stairs so keep that in mind and it is nice to walk once you get off the plane. Good place to park.
We have been using preflight to park our cars for the last year or so. It always feels safe and secure, the shuttle drivers are polite and helpful and there are always waiting, or if you call will arrive within a couple of minutes. We prepay, so it is fast getting in and out of the lot.
So glad I found this place a few years ago. Always quick and easy to and from the airport. Easy on line reservations. Best prices as well.
Be sure you're aware what the price is of where you park. I was in a hurry & didn't care the cost but had I known there were cheaper spots I would've parked elsewhere. The shuttle drivers are the reason I'm giving a Lot of stars. They rock. Thank you Gary and Frank! God bless 💌
Four minutes away from the airport! The staff is professional and friendly. They have been very helpful when I needed help entering the parking lot. The prices are very reasonable compared to other parking facilities. With PreFlight you don't wait more than 5-7 minutes for a shuttle. It will always be my choice for affordable off airport parking.
The manager, Mike, provided excellent service to me! Their lot was the only one that would accommodate my truck camper in the area. I highly recommend this place for fellow RV people, planning on leaving their RVs in Phoenix, while they travel. The lot was secure and the price was great. Make sure to book online, as it's much less expensive.
I was really worried about leaving my car at a structure over the weekend but this place is great. Super secure. You need your paid ticket to get in and out on every floor! Pick/drop was super easy and convenient. Literally waited all of 5 minutes, if that before I was picked up. Be sure to take note where you are parked or you'll have to walk around on your floor. Customer service was great and the drivers were super helpful. Will definitely park again with them!!