Traffic pattern is well laid out, efficient. Signage is quite adequate, slow down so you have time to digest them. Landscaping and buildings are well maintained. Police presence is quite appropriate and they facilitate good tragic flow. Adequate lighting in all locations. I like the overpass for airplanes. It's amazing. But whoever thought of the Cell Phone Lot is a genius: adequate parking and a giant arrival board are very helpful.
No signs to show where delta airlines are on the inside of the airport. Then asked the customer service desk and they made a huge ordeal of it...the gentlemen wasn't very friendly. Finally found it after finding 2 escalators. Delta employees where amazing especially the lady that checked our bag and gave us our ticket. She was very personable and kind. Amazing personality. Our flight to phoenix and return to Salt Lake City was great. Thank you for safe and great travel.
My arrival in to Phoenix was awesome. Was very easy to get my luggage and leave to cab area. Only took about 15 minutes total. They have a Starbucks there and a bagel place that was pretty good. They had free power stations to plug in your phone to charge, that was convenient. Bathrooms were clean. Very happy. If you're renting a car prepare for a long wait in the line at the car rental place don't blame that on the airport the whole process can take over an hour. But the shuttle runs all the time and takes about 7 minutes so it's not too bad.
Their signs don't lie. Definitely the friendliest airport in America if not the world. Super clean, and fast security. Nice employees and RARELY ANY CANCELED FLIGHTS (because Phoenix doesn't get snow and rain here is rare). Has a lot of moving walkways which helps. For sure the best airport I went to. Highly recommended.
Airport is a breeze to maneuver through! Parking is convenient, pick-up is super quick and you honestly can't go wrong with what place you pick to eat! There is a good selection. Bathrooms seem to be maintained very well and the staff here is very helpful and friendly! Would recommend downloading the airline app and using it to download your boarding pass which makes the trip 90% easier and faster! Safe travels🤙🏼
I love so many things about this airport. It’s clean so clean and modern. They sanitize the handrails with UV light. The staff is all super friendly. The United Club is a decent size with a good selection of food and seating. Signage is clear and easy to follow. They even color code the elevator to match the parking ramp colors. There is great art throughout the airport. My only complaint is that exiting the airport feels clunky. Getting out and on to the highway feels like it could have been designed a little better.
Nice airport. I have never had any issues here. It is easy to get too and get around. When the new tram between the airport and car rental goes live this summer, it will be much smoother. Check in ahead, and only check bags were easy. Car rental at National was paperless, too. Food options were good.
The airport is convenient and was very easy to access. Everything was nice and clean. Uber picked us up and dropped us off right at the door which was very convenient. We had no issues with security getting in. There were plenty of vendors and things to see in the airport although I'd hate to get stuck there for an extended amount of time. I hope to be able to come back through there someday!
Phoenix Sky Harbor International Airport is a wonderful hub Airport for American Airlines, plus it serves many other carriers. Phoenix Sky Harbor International Airport has been updated and presents a wealth of wonderful restaurants and shops to make your flying experience more enjoyable. There are several main concourses connected by moving walkways making it quick and easy to get between gates to catch that next flight. Phoenix Sky Harbor International Airport has many restrooms, indoor pet relief areas, and many other amenities for traveler comfort. Phoenix Sky Harbor International Airport has several American Airlines Admiral's Club locations easily accessible for your comfort and enjoyment. Attached are pictures from a couple of concourses and the moving walkways.
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I like this airport, this is my first time passing through here. It is my connecting airport.
The airport seems like a medium size airport, but it is very easy to navigate your way around it. Some little shops, lots of food places, from grab and go to actual sit down fast food restaurants and bars!
Very clean Airport. The staff we interacted with was very kind and helpful.
They also offer a room for your flying pets. They can go in there, let them out and stretch their legs and let them relax for a bit!
One of the cleanest airports I’ve been to but there’s a lack of restaurants and shops since the pandemic wiped out about half of them so wait times can be long.
Other than that, this airport is easy to get in and out of the 4 terminals available, and tsa wait times aren’t awful like some major airports so that’s a plus.
Nice airport, easy in and out. Spacious baggage claim.
Pick up was pretty smooth most vehicles kept moving.
Signage was good for passengers to be able to get around.
Easy parking and sky train. It's very easy to navigate the airport layout. We have no control over somethings in travel so give some and take some it's a good airport. Weather helps The ability for few cancellations because of bad weather. Thanks 🙏
Nice, clean and relatively quiet airport. There are not a great food options but easy to get in and out. Nice shopping options for souvenirs to take back home Staff was friendly as well and helped us checkin to gate very quick. Baggage claim was very helpful when we arrived assisting us with an issue we had with our small bag. The Metro Sky Train was easy and convenient to take from the airport to our hotel in downtown Phoenix.
Nice hub for American. The airport is easily navigable. The gate area could be bigger but it’s not terrible. Long distance between terminals so plan accordingly. Decent selection of restaurants and airline lounges. The rental car facility is a pain as it is not connected to the airport and the bus ride there is over ten minute. However, the sky train will soon connect from the terminal to the rental car facility.