Nice airport. I have never had any issues here. It is easy to get too and get around. When the new tram between the airport and car rental goes live this summer, it will be much smoother. Check in ahead, and only check bags were easy. Car rental at National was paperless, too. Food options were good.
My arrival in to Phoenix was awesome. Was very easy to get my luggage and leave to cab area. Only took about 15 minutes total. They have a Starbucks there and a bagel place that was pretty good. They had free power stations to plug in your phone to charge, that was convenient. Bathrooms were clean. Very happy. If you're renting a car prepare for a long wait in the line at the car rental place don't blame that on the airport the whole process can take over an hour. But the shuttle runs all the time and takes about 7 minutes so it's not too bad.
No signs to show where delta airlines are on the inside of the airport. Then asked the customer service desk and they made a huge ordeal of it...the gentlemen wasn't very friendly. Finally found it after finding 2 escalators. Delta employees where amazing especially the lady that checked our bag and gave us our ticket. She was very personable and kind. Amazing personality. Our flight to phoenix and return to Salt Lake City was great. Thank you for safe and great travel.
Airport is a breeze to maneuver through! Parking is convenient, pick-up is super quick and you honestly can't go wrong with what place you pick to eat! There is a good selection. Bathrooms seem to be maintained very well and the staff here is very helpful and friendly! Would recommend downloading the airline app and using it to download your boarding pass which makes the trip 90% easier and faster! Safe travels🤙🏼
Their signs don't lie. Definitely the friendliest airport in America if not the world. Super clean, and fast security. Nice employees and RARELY ANY CANCELED FLIGHTS (because Phoenix doesn't get snow and rain here is rare). Has a lot of moving walkways which helps. For sure the best airport I went to. Highly recommended.