Clean rooms and accommodating front desk staff. Kudos to the Chef and Alexandra in the restaurant. The food was tasty and Alexandra was a one-woman show, being bartender, hostess and server accommodating hotel guests' appetite with a smile. There are nothing but good things to say about her. This was a great stay within minutes to the Sky Harbor International Airport. I will return!
Quick, free shuttle to/from airport every 30 minutes. 5 minute walk to Circle K and light rail station. Reasonably-priced, decent restaurant and bar with local tap beers. Suite room with wood floors. A couple of other restaurants within walking distance.
Decent hotel. I really wish they had a microwave in the room. Really good location for sky train and airport.
Nice place, friendly staff just had a slight issue with housekeeping as my work schedule may have been a little conflicting with there housekeeping schedule.
I had a difficult time getting my bed made and that's important when staying in a hotel.
Great location, clean roons, and very friendly staff. Checked in last night and John was the attendant. It was the fastest check into a hotel I have ever had! The only reason I give four stars overall is because breakfast there is $16 per person and there was a terrible smell coming from the sink like the p-trap needed a cleanout. There are a lot of breakfast places within a three to five mile radius where you can get a killer breakfast for around half the price.
Had a great stay at the Radisson. It was easy to get to from the airport, had ample parking. The hotel was clean and modern, everything up to date. The rooms were comfortable, got a great nights sleep on the beds. Got a margarita from the hotel bar and hung out by the pool for a little bit. Great experience, would stay here again.
Very great room, service and the location well you can't really say much because it's just the area everything closes early in this city. Ofelia B was a very great office manager she actually cares about her job unlike other hotels I've been in I wouldn't be surprised if she got promoted. Juan O. and Lavonne were amazing, front desk. You can tell that they love their job and know how to interact with the customers professionally. All 3 make you feel like you're at home, I don't know if they get paid enough for their work but they deserve it in my opinion . The kitchen manager, I didn't get his name, was very nice he even remembered me, always up and early . The cook for the morning, yesterday to be exact, helped me out. Everyone here welcomed me and made it feel like a second home. I even interacted with the cleaning staff and they were nice and friendly. This is my opinion and I honestly don't know why people put negative reviews, everyone has their days and I had more in a day here to say it is Worth the stay
Hotel shuttle, baggage check, excellent staff, great food. Excellent experience and knowledgeable staff. Appreciative of my stay at the Radisson! Thanks!
A very nice room, i can highly recommend this hotel to everyone who is looking for something close to the airport.
They have a shuttle bus to PHX every 30 min, that gets you there in no time. The service is outstanding, I wished every hotel was like this!
Check-in was quick and easy the front desk staff were very friendly and professional. They have a restaurant on site for breakfast. Breakfast is not free. The room was clean and tidy and very well laid out with a modern feel. The mattress was comfortable. Overall not a bad Hotel
Very friendly and welcoming staff! The place was absolutely amazing! The service was great throughout the whole night. Their staff was also very friendly and professional. Thank you very much for such a wonderful experience. I couldn't ask for more from you! It was highly recommended to all of my friends and family!
I wanted to say Huge Thanks for welcoming my family. Our stay was Exceptional!! Your staff is Superb!!! The breakfast Outstanding!!!! Our room was so cozy and the beds were extremely comfortable!!! Very affordable and close airport!!! There is also airport shuttle service!!!! My family felt Valued and Cared for!!!!
I was there for a seminar with lunch. The layout for a small to medium sized group with round tables for dining was not so great for those in the back who couldn't see the PowerPoint very well. The Radisson may have offered a different layout but the associate may have unfortunately chosen this conference room layout. The food was well prepared.
Great customer service experience. 15 minutes from the rental car return. Clean. They comped the parking for me - that was a very nice gesture. The view of the A/C units would have had me asking for a different room if stayed for any longer than just one night.
The stay here was very comfortable. The only thing that I didn't really care for was no carpeting. The floors were cold but service was exceptional. I would stay again.
These guys are always friendly and their food is pretty good but with hotel prices of course. Rooms are a little dead looking though, needs some warmth to them and not all hard surfaces, thought I was in China for a minute! & Dr. Cohn Rocks!
Classy service. I use this place to park and use their shuttle service to airport. Tried other places to use the same service and was dissatisfied. The Radisson did not let me down on my departure and my return.
Very convenient and reasonable airport parking. Quick Shuttle. Was first time parking here and will definitely feel comfortable parking here again!
~ 4 day trip ~
Gorgeous hotel, rooms and bar & grill. Haven't had any problems or issues since arriving and anticipate having an amazing stay here
Very clean hotel, friendly staff. Didn’t try the restaurant as there are so many restaurants in the area. My room had a lovely view (6th floor) and was quite nice. Only flag was the fitness center. Older equipment that was not well spaced out and issues like a missing emergency stop button, which means it won’t work at all.
This is a nice hotel. Pretty updated and offers great amenities. In close proximity to a lot of scenic hiking and great restaurants. Read my google post for more thorough information.
Elegant inexpensive hotel with a great food service and bar. Great for business meetings or even just group meetings.
Generally a good experience for the money. The air conditioning units are the modern but old wall mounts. Way too noisy, as was the refrigerator. After 10 you have to buzz the front desk to get let into the lobby, but if you have a key at the back door you can swipe your key and use the handicap switch - the option should be available at the front door too. Close to hotel. Room was clean. Staff was friendly and attentive. I'd short stay again.
Great nights sleep!!
Shuttle to airport is done by appointment....the front desk will help you set that up. They will stress being at the shuttle 10 minutes prior or "he will leave without you." So we took that advice and guess what....we waited more than 10 minutes before he showed up.
The only thing that wasn't great was the handicap shower....the water didn't drain fast enough causing the whole bathroom floor to have standing water. Thank goodness for all the extra towels to lay all over the floor.
The rooms were very nice. Extremely close to the airport! And maybe about 10 min from downtown. Straight down Van Buren. Hotel staff was friendly. Breakfast is okay. I don't believe it was free though. I didn't get a chance to try their lunch or dinner however. And they have a lovely pool. One thing I absolutely hated about this hotel though was parking! Parking here is horrible. I believe this hotel participates in letting people park here for an extended amount of time while people are away instead of parking at the airport. I understand that may be revenue, but this hotel doesn't have the parking space for that. I also didn't understand the big parking garage behind the hotel that was always empty. Other than that, this is a great hotel to stay at. Will be staying here next time around!!
I had a very pleasant experience at this hotel. Very quiet and clean. The best part was the front desk lady. She was amazingly pleasant even under pressure. Even when she had to refuse service to a different customer, she did it with a lot of tact.
I stayed at the Radisson Hotel the 23rd through the 25th. I am a local and in between moving from my old apartment to a new one, I was informed that my move-in date would be push back two days. So I decided to get a room for those nights. The girl at the front desk was extremely helpful and considerate upon check-in. The room was modern and very clean with added sanitized markers throughout the room. Best part is I had two great nights of sleep! Definitely recommend staying here!
Hands down best staff I have ever seen at a hotel. Went to AZ for three days to get out of my city’s weather and Wow I’ve never been treated so kindly by everyone there. This will be the only place I stay every time am in Phoenix from here on out, and highly recommend it to anyone staying in Phoenix. Plus the rooms were modern and comfortable. 5*
Andrea Ward Janour
We recently stayed at your hotel last week and were very satisfied with the service that you guys provided. We love the romantic feel you put in the restaurant without going overboard. The food was also very delicious and it really tastes good. The room was also very cleaned and pleasant. What a beautiful place guys!
Very friendly staff.
Stayed again. Remodel done. Place very nice. Shower was leaking and frigs aren't frigs they said, coolers when I called about temp for food we we taking home up to 63°. They came and moved stuff around and said it needed room for air to circulate and would change out if didnt get lower. It did. They recognized we were members and had drink and breakfast coupons for us along with a nice letter thanking us for being radisson members. Nice touch. They always make us feel important. Love to stay there when in town visiting our friends simply because of the extra they do. Rooms are spacious and bright.
Excellent hotel. Clean and near everything we needed. Beds are super comfortable...actually the best I've slept in for any hotel.
Very memorable experience. Stayed only one night, last minute booking for the night before departure flight. I mentally prepared myself for a grungy airport hotel nightmare! Wrong! Total opposite. This is a REALLY NICE hotel in a nice area. I spent the night in the comfiest bed ever away from home. The room was the best laid out for function and convenience I've ever experienced. Lovely upscale complimentary toiletries, better than usual lighting, even. Very early morning airport shuttle was great. I loved it all. Even considered changing my plans just to stay another night in that fantastic room. Only complaint was limited restaurant menu. If you aren't a drinker, there's not much in the way of food.
Overnight stay before early flight out. We found the site to be welcoming and clean. Desiree at the desk brought an especially cheerful attitude. Shuttle was on time. Room was clean and fixtures worked right. Pricing for a military veteran was great. Would recommend.
Clean and spacious room. Friendly and helpful staff. Just the right amenities at a great price. Area felt safe and secure. Would highly recommend!
-Excellent customer service!
-Hot tub/jacuzzi is beautiful and warm/hot. Pool is 84 degrees and hot tub was hot!
-airport shuttle was friendly, on time, and so easy to schedule and then I rescheduled and there was no issue.
--EVERYthing went smoothly here, including eating dinner in Their restaurant.
-breakfast buffet was plentiful if you have a buffet included or purchase... fresh fruit and oatmeal with a side of donut were my favorites.... my kiddo liked the eggs and potatoes and boxed cereal.
When we first arrived John assisted us and after a long day of travel it was nice to be greeted and checked in with a friendly face and excellent customer service. When we got to the room, everything looked great and we headed to the pool area- it is awesome! In the morning when we were getting ready to leave, I requested 30 minute later shuttle and they made it happen with no issue....
Everything went smoothly and all staff was friendly with us .... the gym is pretty great as well with plenty of equipment...
Great place. John was awesome and took care of us. Was in town for a spring training game and would highly recommend. The hotel bar was also a great surprise!
Clean rooms and decent staff, though I felt little like I was an inconvenience to them every time I asked for something at the front desk. The kitchen/bar staff were really nice and helpful each time I spoke to them though.
There's unfortunately nothing of too much interest in walking distance but I can't complain with the convenience of the airport nearby. I also liked the free shuttle to and from the airport. Definitely made coming and going less stressful.
The guys at the front desk were very accommodating and tried their best to help me out when I had an issue with my method of payment! Only reason I took a star off is because the breakfast was horrible (I don’t get how they charge people for that haha)
The actual property is beautiful! Besides breakfast, it really is worth the price!
Andre West Jr.
I loved the modern vibe. The front desk receptionist was incredibly friendly. It was an expedient check in process because of her. The water pressure and adjustable shower head was amazing. The bed was soft and comfortable. I definitely loved how quiet this hotel was. I highly recommend this hotel, especially if you're staying for business.
Very convenient to the airport and the room was comfortable. We did have to clarify the parking pass situation as we were not originally provided one upon arrival. The room was clean and staff was friendly however around 8:45am before we had checked out, a staff member knocked on the door and began to enter despite my husband and I voicing that we were in the room. Good thing I got up to approach the door because it was starting to open by the time I reached it!
Very nice hotel. Decor was modern and was so beautiful I wanted to take pictures. It was very very clean, staff were super nice, location was in a good area near the airport. We were amazed we got this place at a good price.
I stayed here for a couple of nights with my boyfriend while we were visiting friends and family. It was a very nice hotel. The service was great. I noticed that all the employees were super friendly and also helpful.
The room itself was modern and very clean. The beds are super comfortable as well.
Nice hotel room and staff. Greatly enjoyed the pool and jacuzzi with a limited amount of people ❤
I dont want to leave this hotel super comfortable:)
hotel was super nice but party central. luckily we had a far corner room and we were undisturbed. very nice rooms. our reservation listed free breakfast as a part of our booking using points but when we tried to redeem, we were denied food. Not sure what happened there. But lots of other food nearby and lots of quick delivery options.
Very strongly recommended hotel here in our area! I was feeling delighted to experience a one day stay in this hotel. Their staves were so friendly and courteous. The ambiance was so refreshing for those who are stress. I will surely visit this place again and again. You deserve to be at the top list, guys!
Nice, clean hotel with relatively few frills. There's a comfortable bed, adequate bathroom facilities, free internet, free coffee/tea. Room has a maximum temperature setting of 75F. Car parking lot was open/unguarded. Mildly disappointed to see what I received for a hotel room from this well-known hotel chain.
Chae's Coffee Plus Family
Love this place !!! Very clean and modern hotel, plus the staff was super helpful in accommodating me and my 3 boys ! Especially John in front desk! Thanks John will definitively recommend to my friends & family!!
Will be back next time I’m in Phx for sure
It's a good hotel at a fair price, I've stayed here twice now. Do remember to factor in the cost of getting to and from the airport, and breakfast is not complimentary. But still a good value, for me, for the quality of the room and proximity to the airport.
This was a last minute booking, like EXTREMELY last minute. The fact they were able to check me in so quickly and get me a room so fast was amazing. The service was awesome and they were all so nice and helpful. Then the room, it was cozy, cool and ULTRA clean. I had a lovely view. The breakfast buffet was delicious. The pool was clean. Even the complimentary lotions and body was was top notch! My husband and I really enjoyed our stay and now I’ll be looking for a raddison whenever I travel.
Great staff super place to stay. Very friendly and great pool and food
Fritz Meyne Jr.
Great location. Great staff. No pad under the top cover of the ironing board. TV remote was really dirty! Will return.
Got a room last minute do to flight cancellation. Check in wasn’t till 3 but they were able get us in at 10. Super clean and great staff
Went to the bar & grill inside - excellent food and good service at moderate prices. Liked it a lot
Clean, comfortable, well-appointed room. Furnishing and appointment of room inspired confidence in likely effectiveness of sanitization procedures. Restaurant understandably closed, but I miss being able to get breakfast.
The women at the front desk in the evening were very polite, friendly, and helpful. They were all smiles even though the hour was so late. The room was very clean and comfortable. And the breakfast was delicious! The server on duty had a packed room and worked diligently to assist everyone and again remained with a smile. This hotel is lucky to have the crew they have!
Nice ,clean remodeled older hotel. Food was great and all the staff was very nice , polite and helpful. I would stay here again.
Pros: Good location in the center of phoenix. Most of the room is was clean and looked nice. The staff was nice.
Cons: The rooms were renovated but there are noticeable imperfections. There were hairs in the shower, and to be honest with you I think they were left there on purpose. I can't believe a housekeeping inspector could miss something like that especially when they were in plain sight. Also, that heating AC/ Unit is crazy loud lol it was like an old truck. room 325 needs work for sure.
I had a very pleasant experience at this hotel. Very quiet a d clean. The best part was the front desk lady. She was amazingly pleasant even under pressure. Even when she had to refuse service to a different customer, she did it with a lot of tact.
Nice updated rooms. Plenty of outlets to charge devices. I wish every room had its own microwave but there is a community one on the first floor.
My job requires me to travel a lot, and the Radisson Hotel has been my place of choice. They have been nothing but loyal, accommodating and caring at my every stay. The staff is kind and attentive.
The rooms I’ve stayed in have always been clean and felt fresh. They always in a good condition.
The food from RBG Bar & Grill is delicious. Their desserts are always the best! Their drinks are also pretty good. Their prices are a bit on the higher end.
They have a pool and a fitness center. Their fitness center is equipped with weights and machines.
Thank you for the great experience.
Had a wonderful two night stay in a very clean and newly remodeled room. Our entire team from all over the country had rooms throughout the hotel and everyone enjoyed their stay.
We had a nice daily buffet breakfast in RBG Bar and Grill. It wasn't the best breakfast, but it was good. Buffet included Scrambled Eggs, Bacon, Sausage, Packaged Cereal, Yogurt, Fresh Fruit and pancakes/French Toast.
The pool and hot tub area was nice and clean with large pool towels provided.
The RBG Bar and Grill was set up really nice and the food was good, but could have used more seasoning on the steak. The server was nice and brought A1 Steak Sauce which helped the flavor of the steak since it was on the bland side.
There was plenty of free parking included in the nightly rate and the hotel had a great location right off the expressway.
Daytime and evening Staff were friendly and could always be found if I needed anything from the front desk.
Definitely would stay here again with the comfortable and clean room!
It is not a fancy stay hotel, but honestly it was clean, comfortable, and very convenient location by the airport! ✈️
One thing that really stuck out to me
Was they offer a shuttle service from the airport to the hotel and vice versa. 🚌
We enjoyed our stay here. The staff was so very nice. And the hotel was great.
Amazing rooms for a great price just sucks that only some of the rooms come with "free" breakfast. Which is actually 12 dollars per person
Well first check-in time was 3pm. I arrived at 1450 with my son and his fiance. Only 1 room was ready, I realize we were 10 min early. I was told that my room was not ready. I spent some time about 15 min waiting until I called. It is now about 20 after 3pm when I called down the room was still, not ready. I was told they would call when I could come down and get the key. At 3:50 I got a call. I was thinking that if you tell me I cannot check-in until 3pm and you have to wait something should be done to correct their mistake! Maybe a free drink at their bar?
View from my King size suite. Very quiet and peaceful weekend. Great drinks and food. Great staff! Very clean!!! Would definitely return.
Outstanding customer service! Upon arrival we were greeted by Bill who couldn't have been nicer. Their system was down so he couldn't check us in which wasn't his fault and not a big deal. He stored our luggage behind the counter, and sent us to the bar on him. The bar tender, Tom was also great. Very friendly and attentive. The food and drinks were fabulous. Once we were checked in we headed to our extremely clean and comfortable room. This was a last minute booking and we were so grateful for the availability, especially with the Super Bowl a few days away. Highly recommend.
My daughter and I went on 3 day vacation from Columbus Ohio to Phoenix Arizona. When we arrived, we had reservation with a different hotel. Those arrangements, did not work out. It was 8am, as you know check in isn't till 3pm. After out plans fell through, we immediately called the Radisson. They not only had rooms available, they also let us check in as soon as we arrived.
The front desk staff were really amazing, made us feel safe and important. Also made our check in easy and fast, as we were tired from travel.
The room was very clean and neat. I was very impressed with the style and comfort of the room.
The hotel also provided breakfast and lunch. There was a bar for relaxing. And a heated pool.
There was also a shuttle bus available to the hotel and back to the airport for departure. Very very convenient.
Everything was amazing. The stay made our vacation extra great.
Great place, rooms and resturant and pool is great! Love the wood flooring and setup in the rooms... Will definitely stay again
John at the front desk greeting me with such great hospitality. The rooms are spectacular. I give this hotel 2 thumbs way up.
Very clean and seemingly recently updated hotel on 44th Street very close to the Phoenix sky harbor airport. I really appreciate that it was an easy cab ride to get here from the Phoenix airport. The hotel is modern and up-to-date. Check-in was easy and quick. The pool is very nice and clean. We ordered lunch from the restaurant here and it was a BLT sandwich with fries. The lunch was excellent and reasonably priced.
Good location with airport/freeways, clean, friendly customer service check in/out no problems. People leaving critical reviews need to understand that not only the hotel industry but just about everywhere there is a shortage of people wanting to work. My room was clean, bed comfortable and if I wanted I’m sure I could find something to complain about. However I enjoyed my stay, including the pool as many others did. Parking was tight but again you have that issue at most places that are popular.
Honestly this hotel is a great deal for the price. Very classy and the staff is amazing. They don't bother you or aren't super invasive or rush you out. The rooms are a very good size and everything was nice and clean. There was a situation the night we were here and someone on the floor above us got shot I do believe, causing a huge ordeal. Due to that we were un able to go back to our rooms for hours, with no information as to what would be next. Radisson did however give us a free night and again the staff were amazing at handling everything and making sure everyone was accommodated as best as they could. Thanks guys!
Rudy Corona, the director sales I believe was amazing. My son got married here and Rudy and his staff were out MVPs. Rooms are spacious, and all of the staff from bartenders to house keeping was excellent! They made my son's special day wonderful! Still not sure how they pulled it off. People the director of sales made salsa for the entire wedding! Service above and beyond.
Just what we needed. Great price. Nice pool. Good.
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