Normally don’t leave reviews but this one deserves it. Pandemic or not. Room was dirty. Check this lamp. Shower/toilet water pressure was bad. Stopped flushing middle of the night and they said nobody was there to help me till morning. Stay somewhere else. Will say the restaurant downstairs was really great.
The rooms and bathrooms are dated. We had an iron that leaked brown liquid on our clothes as we tried to iron them. The staff were friendly and the lobby had nice decor. Overall a decent place to stay.
Relatively quiet hotel for being so close to the airport. Nice staff. Crowne Plaza beds are a tad more comfortable, mostly due to the linens and pillowcases which feel soft, than other similar chains like Marriott and Hilton. 1
Clean and spacious rooms, with an at home feel!! Friendly staff, and amazing service!! Beautiful views of the city!! Check out The Perch, they make a delicious Long Island Iced Tea!! Would definitely stay here again!! Thanks Crowne Plaza!!
We had a beautiful suite with a full kitchen/formal dining area and living area. Comfortable bed with two baths. The restaurant/bar was very friendly and our drinks/food were very good.
After a long day of traveling and having a hard time with getting a rental car, this hotel gave us a free shuttle right to them. They treated us amazing. Tim Brophy was amazing to work with. Thank you so much Tim for making our hotel stays during our trip relaxing. The hotel is clean and the food is amazing at the restaurant. Staff is top notch!
As airport layover hotels go, this one is quite nice. I had a lovely evening view of the brilliant Phoenix sunset from my comfortable and quiet room and was fortune enough to check in early enough to get some sun by the lovely pool area! I'll never complain about time under a palm tree! That's a nice touch! I had a very busy day of flying and it was nice to unwind in the spaces on Crowne Plaza Phoenix Airport.
Everything was great, thanks Andrew at the cafe for being awesome! Food tasted good and coffee was tasty. Very comfortable beds I needed the sleep so bad ...had an amazing time with my gf and friends and even my dogs
5 star hotel experience 1 star airport shuttle service. The shuttle driver decided to buckle the seat belt behind him and was texting and driving. He did not blue his safety or the safety of the passengers. He was heavy on gas, heavy on break, taking corners much to fast and 90% of the time he was driving in between lanes. I would highly recommend the sky train. It's free, faster, and will care about your safety.
Booked this hotel through Priceline from Thursday through Sunday. Got to hotel and the manager made sure everything was going smooth. Great experience and was right next to the airport. Good staff and a friendly environment.
The rooms was not cleaned when we checked in there. There was blood on the it's and I had to get housekeeping to change the sheets. I had to go to Walmart to get Clorox wipes and cleaners to clean the Room.The rooms was not clean the entire 5 day stay. The elevators was broken and there was a long line almost outside of the building. We had to take turns going up the elevators in small groups because they locked the staircase so no one could go up the staircase. We will never stay at this hotel again. During a pandemic everything has to be sanitary and this was the most unsanitary hotel the have ever been periods.
Very nice staff. Convenient to airport. Limited amenities - one soap in the bathroom to share between sink and shower. Double room but the coffee they provide in the room is for 1. Only one bath towel per person. No luggage stands so suitcases are up on the dresser leaving no available surface.
These are all minor inconveniences just that I would have expected more from a 4 star hotel.
Friendly and efficient front desk and bar staff, delicious Buffalo chicken wrap (although they should just skip the soggy lettuce), clean room (coffee in the room..but no cups in mine...). Overall a great stay. Thanks!
Quick overnight stay on our way to Cancun. The room felt clean and appeared clean/sanitized. However, dated room that needed some TLC. Water pressure fluctuated to a point where there was no water coming out of faucet and couldn't flush toilet..luckily I was not in the shower! 30 mins later pressure water pressure was back and able to flush..$150 for 3 peeps, price was reasonable. Last thing, the parking garage elevator stunk..even with a stupid mask on it was putrid..
Great place to stay. Clean friendly staff and close to the airport. Mini fridge, coffee maker, clean big beds.