Crowne Plaza (PHX)

Crowne Plaza (PHX)

$17.46 / day
1 2 3 4 5
Good
1.4 miles from PHX
4300 East Washington Street, Phoenix, AZ, Phoenix, AZ, US

Overview

4.1
Located minutes away from Phoenix Sky Harbor International Airport. Free shuttle service to and from airport included with online purchase.  No room reservation needed. 

Shuttle runs 24 hours every 30 minutes to airport and pick ups are on demand. 
To arrange for a pick-up at the airport, please call 602-273-7778
Please be mindful that gratuity is not included in your prepaid amount, you're therefore welcome to tip valet personnel accordingly. 

Airlines suggest arriving at airport 2 hours preflight; be sure to arrive at parking location before this 2 hour window. 
Address
4300 East Washington Street, Phoenix, AZ, Phoenix, AZ, US
Google Map

Amenities

  • 24/7 Front Desk
  • Wheelchair Access

Google Reviews

4.1
Good
1 2 3 4 5
(Based on 1722 reviews)
Von Horlick
1 2 3 4 5
Very welcoming. I feel safe and secure with their safety measures and their disinfectant protocols. I'm very careful where I stay and I feel comfortable here.
Laurie Bostian
1 2 3 4 5
As airport layover hotels go, this one is quite nice. I had a lovely evening view of the brilliant Phoenix sunset from my comfortable and quiet room and was fortune enough to check in early enough to get some sun by the lovely pool area! I'll never complain about time under a palm tree! That's a nice touch! I had a very busy day of flying and it was nice to unwind in the spaces on Crowne Plaza Phoenix Airport.
Robin Ruggeri
1 2 3 4 5
Very nice room. 9th floor gives a great view. Just around the corner from Preflight parking which makes getting there and to the airport so easy. People are super nice. Will stay there every time we fly anywhere.
ROXANNE HENDRIKSE TV
1 2 3 4 5
Everything was great, thanks Andrew at the cafe for being awesome! Food tasted good and coffee was tasty. Very comfortable beds I needed the sleep so bad ...had an amazing time with my gf and friends and even my dogs
Delvin Duwyenie
1 2 3 4 5
Service is excellent, only ate at the restaurant/bar security is awsome, because it's not such a good area. Had wings and the calamari, both excellent. As a cook I think the food came up really good. If just bar area was that good, we are definitely gonna stay next time. Was my first time there so most definitely be back for a stay.
Serafin Torres
1 2 3 4 5
Great place to stay. Clean friendly staff and close to the airport. Mini fridge, coffee maker, clean big beds.
Jonielle Kost
1 2 3 4 5
5 star hotel experience 1 star airport shuttle service. The shuttle driver decided to buckle the seat belt behind him and was texting and driving. He did not blue his safety or the safety of the passengers. He was heavy on gas, heavy on break, taking corners much to fast and 90% of the time he was driving in between lanes. I would highly recommend the sky train. It's free, faster, and will care about your safety.
Rick Davis
1 2 3 4 5
Booked this hotel through Priceline from Thursday through Sunday. Got to hotel and the manager made sure everything was going smooth. Great experience and was right next to the airport. Good staff and a friendly environment.
Lucky Blackwell
1 2 3 4 5
Nice Hotel and Very Friendly Staff.

Room was nice and very clean.

The TV was older and dated with a Line through it...

I told them about it and they were gonna let maintenance know.

No Clock in the room and the do have a shuttle that runs every 30 to the Airport.

I would recommend this place.
Lacey White
1 2 3 4 5
Friendly and efficient front desk and bar staff, delicious Buffalo chicken wrap (although they should just skip the soggy lettuce), clean room (coffee in the room..but no cups in mine...). Overall a great stay. Thanks!
MD MONIRUL MD MONIRUL
1 2 3 4 5
Remember to use Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ when booking a hotel. This web site will compare hundreds of booking web sites and typically will have rooms a lot cheaper than others! You're welcome :)! This resort is one of my favorites in the area. I've been staying here for years. If you choose this place you for sure won't be let down.



The hotel was great, Tim at the front desk is the model of professionalism. I had an excellent breakfast at the Post Restaurant. My room was very clean and the bed was excellent. There's even a shuttle to and from the airport. All of these things I really like. This hotel really does a lot of things very very well.
Jess Redfearn
1 2 3 4 5
I read a few reviews that made me worry, but I came in late and was greeted by Michelle and another employee. They had great energy and were Awesome to me.

Kudos to Michelle. ❤️🎉

This is a great place to crash near the airport.
Danny DeWeerdt
1 2 3 4 5
After a long day of traveling and having a hard time with getting a rental car, this hotel gave us a free shuttle right to them. They treated us amazing. Tim Brophy was amazing to work with. Thank you so much Tim for making our hotel stays during our trip relaxing. The hotel is clean and the food is amazing at the restaurant. Staff is top notch!
P. Michael McNulty
1 2 3 4 5
Very good customer service! Rooms are modern and comfortable. Housekeeping are quite which is helpful for daytime sleeping. Great location!
ARACELI “AC” CANO
1 2 3 4 5
Good place to spend the night when your flight is cancelled. Location can't be beat, next to the sky train and has a free shuttle. Comfortable beds, shower water pressure amazing. The only bad was the stench of cigarettes and ashes in the bathroom.
Lou Ascarrunz
1 2 3 4 5
Convenient to the light rail. 15 mins to Chase Field. Great bar with bartender who knows how to make a proper old fashioned. Good food. VERY comfortable beds. Complimentary valet parking. Excellent value.
Ariel Greenfield
1 2 3 4 5
Very nice staff. Convenient to airport. Limited amenities - one soap in the bathroom to share between sink and shower. Double room but the coffee they provide in the room is for 1. Only one bath towel per person. No luggage stands so suitcases are up on the dresser leaving no available surface.

These are all minor inconveniences just that I would have expected more from a 4 star hotel.
Angie Johnson
1 2 3 4 5
Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your place. This website will compare countless booking web sites and normally will have rooms a lot cheaper compared to others! You're welcome :)! This hotel is one of the most well known in the area. I've been staying here for years. If you stay for a few days you definitely won't be let down.



Clean, super close to the airport. Sky train entrance for the airport across the street. A lot of pilots stay here. Light rail stop also across the street. Staff and security super friendly. Though restaurant states it's open for lunch and dinner, it currently is not, therefore no room service. It does have a bar. We didn't have a chance to try the hot tub. Does have a 24 hour fitness room.
Linda Schaefer
1 2 3 4 5
We had a beautiful suite with a full kitchen/formal dining area and living area. Comfortable bed with two baths. The restaurant/bar was very friendly and our drinks/food were very good.
Lucky Blackwell
1 2 3 4 5
Nice Hotel and Very Friendly Staff.

Room was nice and very clean.

The TV was older and dated with a Line through it...

I told them about it and they were gonna let maintenance know.

No Clock in the room but they do have a shuttle Bus that runs every 30 to the Airport.

I would recommend this place.
Candi Davirro
1 2 3 4 5
Clean and spacious rooms, with an at home feel!! Friendly staff, and amazing service!! Beautiful views of the city!! Check out The Perch, they make a delicious Long Island Iced Tea!! Would definitely stay here again!! Thanks Crowne Plaza!!
Lisa Scoville
1 2 3 4 5
Nice double Queen room! The beds were def bigger than some other “queen” beds I’ve slept on (when they feel like a double or a full, ya know?) also everything was clean and quiet. Can walk there from the airport (after taking the airport train thing)
Mike Lee
1 2 3 4 5
A nice hotel near the airport is what I was looking for and I got just that. I did like the free parking as well. I didn't get a chance to try the free breakfast as I left too early but the front desk staff were nice and knowledgeable about the area and pointed me towards Walter Station Brew Pub which is like a 8min walk down the street from the hotel.
David Simmons
1 2 3 4 5
Great hotel close to the airport. Friendly shuttle service and hotel staff. Room was clean and very comfortable with lots of amenities. Highly recommended.
J GC
1 2 3 4 5
So amazing .... Shae is the most amazing bartender. So kind So friendly. She made me a "Shae special" her homemade juice with vodka was a hit for me! Crown plaza needs to make it apart of the drink menu. Its amazing!!! Then there's Kathy...I had the hiccups and this woman had the cure..in literally 2secs my hiccups were gone..I love me some Shae and Kathy! I will definitely be back in my travels for these 2 ladies ..great job crown plaza!
martin romo
1 2 3 4 5
Hi normally never ever write a review. This is gladly the exception. My stay at this hotel was absolutely outstanding! From the management all the way to security, The room was excellent but what made everything so incredibly exceptional was the staff and their treatment of their guests . I travel all over the country and this is by far and above the best if you have a chance you should give it a shot.
Jenee Ricks
1 2 3 4 5
Nice hotel, nice employees…. But the parking SUCKS! I’ve never seen a parking garage that looks like it stores more cars for the airport travelers, leaving not so much space for actual guests. Crazy to me. When they don’t require you to give license plate or car info, not smart. Also lots of homeless people around. But nice hotel otherwise.
herschel chowdhury
1 2 3 4 5
Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking your place. They compare hundreds of hotel sites and usually will have prices much cheaper compared to others! You're welcome :)! This resort is one of the best in the area. I have been coming here for years. If you stay for a few nights you definitely won't be let down.



Very welcoming. I feel safe and secure with their safety measures and their disinfectant protocols. I'm very careful where I stay and I feel comfortable here.
Donald Newman
1 2 3 4 5
This staff really cares about you. Through all the challenges of Covid and delivery delays and safety concerns, they made us feel welcomed and at home. They were very accommodating and gracious. You could feel their smiles through their masks. I'm definitely coming back. This is a great place to stay.
Josh Violette
1 2 3 4 5
Really liked staying here. Price was reasonable, room was very nice, and free parking in the garage. Enjoyed our stop at the lobby bar. The two women working were very pleasant and friendly. Chatted with other guests and overall a good experience.
Karen Williams
1 2 3 4 5
1 mile to airport with shuttle every 30 minutes. Rooms quiet, clean and comfortable. Bar and bar menu very good with great servers.
Alan Digan
1 2 3 4 5
Staff is extremely accommodating and customer service focused. Hotel is immaculate from "stem to stern". Food is a pleasure to behold and delightful to the palate. In a word artistic. Can't beat the convenient location to all things downtown or in Tempe and South Scottsdale. The Light Rail literally outside the front door.
Tat R
1 2 3 4 5
I rate it a three star, but my partner rates it a four star. It is definitely not an upscale place (I paid closely to $300 for a night). It was just a basic room, nothing fancy. I decided to eat at their restaurant but the food was basic for what they are asking for. They do not have free breakfast. Yeah, it is not worth the price and they are better hotels for the price. I hope corporate reads this. The ceiling on the first floor was leaking due to laundry room/pipes. I think it’s best if you guys put the laundry room on the first floor instead of the second floor so it doesn’t leak and cause more problems in the future. It looks like the hotel is renovating so hopefully they make it better.
DANNYDOORMAN28
1 2 3 4 5
After plenty of research on where to stay for a quick getaway we found this Crowne Plaza Phoenix Airport that both fit our needs and our budget. I was planning on visiting Chase Field in the downtown Phoenix area, Tempe nightlife, and Scottsdale area. This location was perfect and didn’t even have to pick up a rental car. We first got picked up from airport via complimentary shuttle service that pretty much runs almost 24 hours (just need to make a phone call for pick up). Drivers are awesome, gladly help you with your luggage, and appreciate tips. When we arrived everyone at the front desk was very courteous and welcomed us with a smile. Our room was a little dated but no complaints on my end. It served its purpose with no complaints. The beds were soft, AC worked, and no problems with anything else in the room. We didn’t have much of a view but overlooked the parking lot and in distance saw a few mountains. The hotel breakfast was amazing along with the friendly service from the waitresses. We didn’t dine at the Post Restaurant. They do have a happy hour where you save like $2.00 on certain drinks. Lobby was in good condition. Didn’t have time to go to the pool but it looked in good condition. Wouldn’t mind coming back because of the great service, location, and I’m an IHG member.

Thanks guys & keep up the great work.

On a side note: if your looking for a place to grab some Uber eats try Speedy Tacos. You’ll thank me later.
Jessica Brewer
1 2 3 4 5
Clean, super close to the airport. Sky train entrance for the airport across the street. A lot of pilots stay here. Light rail stop also across the street. Staff and security super friendly. Though restaurant states it's open for lunch and dinner, it currently is not, therefore no room service. It does have a bar. We didn't have a chance to try the hot tub. Does have a 24 hour fitness room.
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