Very spacious rooms, comfy beds, loved it. Staff very accommodating to our needs. Provided extra linens. Good central location.
Will come back.
Hotel was great. Super clean including the plastic wrapped towels at the pool. Staff was very friendly and accommodating especially Sabrina at the front desk. Great place to stay!!!
Although the pictures on the website are very appealing, the hotel is in dare need of a remodel. the lobby and exterior of the hotel are very nice, but once you step inside is a different story. The rooms are very old, the lighting inside is depressing, furniture is outdated, the AC is old and you can feel and smell it. Ouside the pool is not inviting (actually I was terrified to go in in these COVID-19 days) and the patio furniture is dirty and stained. Overall, I only stay in because I had prepaid three nights, if not I would have gone to any other of the nice properties IHG has in the area.
American Airlines booked this hotel for us after a missing a connecting flight. Pleasantly surprised by the ambience and the wonderful pool! Loved the room and AC. Chris was also very helpful. My only issue was the AC turning off and on and the racing cars at 2am (not their fault). Overall was happy we unexpectedly ended up at this hotel. Oh yea and the shuttle service to the airport was great.
Van picked me and my daughter up at the airport. Chris was on the busy desk. He asked what kind of room I would like, what kind of food I’d like to eat. He listened then printed out nearby restaurants. Moved some things around and upgraded my room for my Birthday! All of the staff were friendly and attentive throughout my stay. I will recommend your Hotel to everyone. I’ll also visit again soon!
The outside of the hotel doesn’t do it justice, the inside area is landscaped, clean and well maintained. The pool and hot tub are fabulous!! The rooms are well taken care of and you have lots of room! It is pet friendly and we found every convenience needed. I am looking forward to the next time I visit Phoenix so that I can come relax here again.
The Hotel was Clean, Relaxing and Comfortable. Beautiful environment to see every morning and fall asleep to as well. Everyone Treated you with Respect and Dignity. Making sure you felt like FAMILY while you where their. FANTASTIC