The reservation process was straight forward and simple. When I called to ask questions, the representative who took my call was professional, polite and patient. I also appreciate how affordable the prices are.
I used to use the park sleep and fly programs, but after trying Me3morial Parking, I would never go back to the hotel park and fly programs. Memorial is the best program. Their employees go out of their way providing great customer service. Their pick up time for airline arrival is great
Great customer service especially for the low price. Friendly staff, very helpful secure facility, not enough good I can say about this place :) Update: they raised their prices and added BS fees to the point where they're only a few dollars cheaper than parking on site at the airport in economy parking with a more reliable and quicker train to terminal . For the convenience I'll spend an extra couple bucks (per trip not per day per day its less than a dollar) to park on site. They used to be a great deal but they got greedy and now it's not worth it. Just park in TPA economy for a few bucks more. They get 2 stars instead of one cause great service used them for years well they were actually worth it price wise. Just not worth it you can't be off site and expect to get the same per day pretty much as the airport that's ludicrous.
We have used this service twice now and about to a third time and I highly recommend. It has been quite an easy process and is run very efficiently. I commend this company on my last experience realizing I had left my ID in my car and the driver promptly took me back to my car after dropping other passengers off and made it back to the airport in time for our flight. A huge thank you !
I have used Memorial for years and have never had a problem. Making a reservation is very easy; setting up an account is very easy also. I have to drive from Citrus County down 589 and exiting the Parkway and getting to Memorial is very easy and close to the Parkway. The staff is always pleasant; Memorial is very close to the airport; getting there is fast and easy and pickup on return is easy. I highly recommend Memorial Airport Parking.
I love parking at Memorial Airport Parking. The price is more than reasonable. I use the valet service and have never been disappointed. The shuttle is always on time.
Great people!!. I truly appreciate everyone that works here. They truly care. Right from the sweet girl at the counter, guy who answered the phone to the drivers. Everyone was so friendly and helpful. If you are looking for a parking spot near Tampa airport, I strongly encourage these guys. Def using again.
I found their website very easy to use and with many different price points, even the choice to pay now or when you get on site. I also like the email confirmation back to me with all the important information to make by travels much easier. I will be using Memorial Airport Parking for the first time next week. I will share my experiences when I get back from my travels.
I had never came across an inexpensive parking method when traveling from the airport. However, I had seen the reasonable rates and favorable reviews of this company, and I decided to check them out. Undoubtedly, it was a highly favorable experience. It is a service I would recommend to others, I will most definitely be using it again myself.
At first this place seemed good. When we got back, we followed the instructions on the little sub they give you. Terrible directions. We then called the number that was given and got a very rude woman. Had to retrace our steps 3 times with almost no help from the employee. We waited over an hour to get picked up. On our way back to the parking lot another customer called the employee to get picked up. The customer asked a very simple question to have the instructions explained a little bit more. The employee slammed her hand on the wheel and was no help to the customer. Definitely worth paying the extra money to park at the airport.
We had a great experience!! We checked in and the shuttle was there waiting for us. This was our first time using Memorial Airport parking and we will definitely be a customer from now on. Everyone was so pleasant and helpful. I would highly recommend Memorial Airport Parking.
I have been using Memorial Airport Parking since 2015. The service is phenomenal. I look forward everytime to travel and use their services.. The drivers are very friendly and makes me feel comfortable and safe when driving to the airport. Always a pleasure to use this location to park my vehicle. Thanks again for your excellent service. Happy customer here 😀
A special shout out goes to our shuttle driver Yogi, she was amazing! Our flight came in very late Saturday night and she was able to stay in contact with us to make sure we had a ride to our cars. Very friendly and I will for sure come back here again and recommend memorial airport parking to all my friends!
WE drop off our car on March 20 and they quickly loaded our baggage and drove us to the terminal. Also on our return at 8Pm on the 27th we called them after we received our luggage and they arrived to pick us up as we reached the pick up area. Our car was waiting for us and they help us with our luggage . All went perfectly. We are always a repeat customer because of the great service .
Pretty seamless process! We parked our car for a great rate, received drop off at the airport and then called for a pickup on our return home. I even lost my AirPods in the shuttle van and I called the driver and he found them and returned it to me. Will definitely use their service again!
Just used this service for the first time with my husband and had a great experience! Nice shuttle drivers and while everyone waited to be picked up by the other services we didn't have to wait long at all. Great job! Will use again :)
I have used this service a few times now and have them booked again in February. The staff are friendly, The service is prompt and courteous. It is a great service for getting to the airport without having to ask a friend for a ride or pay for a taxi and cheaper than leaving your vehicle in the on site airport parking. Overall a great convenience and great service.
I left my car for 10 days in this facility, I received an good service, ths shuttle was great to airport, the only complaint I have is that they offered to customer who will print the receipt and fill out the review take it one day off. I gave the paper to the employee and told him about the promotion and he indicated that he did not know? I enclose a copy for the promotion and never honor what it promises.
Parking at this lot has always been a breeze, the lot is about 2.5 miles from the airport, there is alway's a shuttle sitting in the lot to take you to the airport. The driver's have always been courteous and helpful loading and unloading your luggage. I have been using this service for over a year now and wouldn't think of parking anywhere else.
I’ve used Memorial parking over the last year and I truly enjoy their service. MAP offers 24/7 monitored parking which gave me a sense of security when leaving my car overnight(s). Check in is easy and the drive from the parking lot to the airport is quick and safe.
Can’t really complain for the price, but the entire van smelt of marijuana and the driver didn’t say one word to us. We tried speaking to him a few times but literally ignored us. Driver sat on his phone at every red light. Also, all my car settings were changed radio, dashboard view.
Great service, people, attitude and great price. Convenient to airport and shuttle was just fine. Only thing I’d say to those who have just washed your vehicle, parking is not covered and the lots were not paved, meaning you park on gravel, rock and grass and there is dust. Hopefully they’ll pave them soon!
I didn't have high expectations because it was so much less expensive than any other option. Man, was I wrong! The drivers were super friendly and helpful! They unloaded my bags from my car to their shuttle and then loaded them back into my cart upon our return. We only had to wait about two minutes to be picked up when we returned. Definitely the way to go if you're flying TPA!
Getting in & out of the parking place was very easy & convenient. The associates were very kind, helpful & efficient. I really liked that there was plenty of parking spaces for self-park.
Affordable. Reliable. Quick. I travel a couple times a month and this parking service is my go to. Best prices in Tampa and always there when I have to leave my car for a trip. The shuttle service is a huge bonus. Definitely recommend!!!
Our experience was wonderful. Our driver was extremely courteous and helpful. I highly recommend Memorial Parking
This place was great! Making reservations was super easy, as soon as my family arrived they were ready for us and friendly. They were professional and wore masks. They drove us quickly to the airport and very helpful. Will definitely use their service again!
I have used Memorial parking for the last 4 years and have had great service. I feel secure leaving my var there and never hesitated to use them for each of my trips. Check in is easy and the drive to the airport is quick and drivers are helpful and safe on the road. Pick up process is easy as well. I just call and wait in the waiting area at the airport. Excellent service. Trusted people
Have Used Memorial Airport Parking on 4 occasions. The service has always been excellent. Shuttle has been timely and drivers / attendants are courteous. I use the Valet service and my car is always ready for me no matter what time. Will always use Memorial Airport Parking
Great or I should say best option for parking at TPA. My family flies 2-3 times a month, we ALWAYS park here!
Very conscientious workers. For my trip to the airport I was the only one in the van.
I will say off the bat, the customer service and the attitude of the employees is worthy of 5 stars. However, if you are in a hurry to get to and from the airport this is not the place for you. Luckily I got there roughly 20-30 minutes before I wanted to be at the airport and good thing because once I checked in, myself and two other cars waited about 20 minutes for the bus to arrive. Then upon my arrival I called as I was heading to the pick up area thinking I'd give myself time for them to come and they told me to call back when I was there. So I did, and another 20 minutes later they arrived. I know its crazy times, and I don't know if they were understaffed that day or what, but when you're done traveling you just want to be home and waiting outside in the Tampa summer heat for 20 minutes was less than ideal. Again, great customer service and great people, but I did a lot of waiting, so just be prepared!
This was very convenient to use. Reserve online at least 3 hours before your flight. Show up to the lot at least 2 hours before your flight. They take you from parking lot to the doorstep of the airport. Fantastic mask wearing, vehicle sanitizing, and social distancing to ensure the health and safety of their customers. This service is well worth the money and much less expensive that parking at the airport.
I arrived 7/17 did not wait long. Not many employees so the wait is not average but the pricing is great. Returned 7/19, arrived as expected and got back to car promptly. Have 2 more trips for the next two weekends and I will be utilizing their services.
If i could leave 0 i would. TWICE I’ve been left at the airport on my return flight and had to pay for an Uber to get back to my car. This second time, no one was there for me to get my car and i had to wait for the employee to finally show up. Never again.
The staff are friendly and efficient. Safe drivers every time i have left my vehicle there and transported me to the terminal and when I have returned, my vehicle is right there waiting for me in the same condition I left it in. I will use them every time I fly. Thank you guys. I appreciate you
Best rates! Awesome customer service. Won’t use any other airport parking. HIGHLY RECOMMEND. .
Please do not go here!! For your own safety, please pay the extra 2 dollars a day for other parking lots near the airport. The check in was fine, and although it was just a chain link fence around the lot- I didn’t worry too much. However, when I was picked up from the airport the driver smelled strongly of weed. When I asked him if he was high, he said yes. Memorial airport parking DOES NOT DRUG TEST THEIR EMPLOYEES. A DRIVER WAS HIGH. I’ve tried to take this up with the owner, but there hasn’t been a response. I wouldn’t recommend this place to anyone, especially if they have children.
This is the fourth time I am using Memorial parking. Very easy and convenient drop-off, the ability to prepay online and book online, and they have always had my car ready when I come back in to pick up. You will have to wait for a driver once you arrive, as I suggest calling once you have taken the train back to the pickup. I would continue to use the service as it is by far more economical than parking at the airport. I highly recommend them!
I’ve parked here several times and thought they were ok UNTIL they stole items from my car. I tried to call the manager several times to resolve the issue but manager is conveniently never available or in office. Also on several occasions my flight I usually take gets in around 10 pm and I would be sitting alone at the pick up station where I did not feel very safe for over 20 minutes when they said they were on the way and are only 5-7 minutes from the airport. Probably because they are going through your car for valuables before you return. Would NOT recommend.
Was able to get a reservation on the way to the parking online. Fast and easy. Great customer support especially for 4am in the morning when I arrived there. The transaction was fast and professional. Both shuttle rides to and from the airport we're very quick. Car was in good condition when I picked it up. No complaints here! Recommend!
I've used Memorial parking twice and have been satisfied. Their system is time efficient, appreciated when trying to catch a flight. I paid ahead online and parked, handed them the keys and got on the shuttle. Returning, I called when I got my bags and they were waiting when I got to the pick up point. Off the shuttle and my car was pulled up to the front ready to get in and go.
My husband and I park her several times a year. I am disabled, in a wheelchair and have a service dog.
This parking is excellent. They are very efficient. I was hesitant about leaving my keys with them while I was gone. After the first experience, more than a year ago, I have never had any concerns about the safety of my vehicle.
The shuttle is very efficient and quick to take to the airport and pick up from the airport. And every employee I have dealt with has always been extremely friendly and helpful.
I would recommend this location to anyone. I already have referred
Very good, less pricey alternative to airport parking. Would recommend the valet parking. Easy shuttle service to and from airport. No delays, quick and convenient. Will definitely use them again for flying out of Tampa.
Extremely affordable, friendly and fairly easy to use. The return trip was a bit exhausting. Elevators to trains to bus stops. It easily took an hour to get back to my car when it only took about 5 minutes to go from my car to the airport. Otherwise, they are excellent.
I have used Memorial Airport Parking at least a half a dozen times over the last year and have to say that this is the best airport parking deal going. Except for occasionally having to wait for the shuttle to pick me up at the airport (15-20 minutes), the customer service is excellent and you can't beat the prices. I have had no issue with the condition of my car upon return from my trip and plan to use Memorial Airport Parking services many times in the future. They also have a program that will give you credit after a certain number times you park with them. - Mike Z.
Saw the add when I was searching and booked online. Other than tips the price was exactly as quote... Pickup right by the luggage area. Follow the instructions to the letter to find them at the terminal. Very profession, car was waiting for me with the keys in the door. Will use them again!
This is the best solution for long term airport parking. Free shuttle to and from. Secure and all were very friendly. Affordable. Professional.
Will use again next time I need long term parking.
EXCELLENT PLACE......Secure Parking Lot with Free On-Demand Shuttle. You Keep Your Keys! Close Location to Airport. 24-Hour Security. Convenient Location. On Demand Shuttle Service. Easy Booking Online. Amenities: Free On-Demand Shuttle, Safe, Secure Parking, 24 Hour Customer Service.
Fantastic experience! Every staff member is professional, friendly and courteous. Check in is easy. The drive is smooth and quick. When I returned, the driver asked if I called ahead and then did so for me so my car would be ready for me. All that and I saved money parking here instead of the airport long term or economy lots. I will definitely use Memorial Parking again. I absolutely recommend them without hesitation.
Company runs the operation very smoothly. Quick shuttle service to airport when you arrive. Employees seem nice. They have vehicle ready for you when you come back without having to wait on it.
Prices and drop off were great. Pickup took longer than 75 minutes. Might consider paying a little more and not waiting an hour and a half to be picked up. Only 1 person driving answering the phone and returning cars. Extremely unorganized and inefficient pick-up system. I felt bad for the 1 guy but how hard could it be to calculate return date and # of passengers. Would never recommend to anyone.
The service Memorial Airport Parking was awesome. It was easy to find and drop off my car. After there was very little wait to get transported to the Airport. I ended up having to stay longer during my trip and they made it easy for me to leave my car longer and for the same per day discounted price as my original quote. When I came back into town, I called and they send a van to get me. I did not have to wait too long to get picked up.
I just booked another reservation and will continue to use them for my needs.
Staff is nice and friendly, assisted with all my bags. Well organized pick up and drop off. Over all excellent service and great price!
Not as great as others are writing. Long wait for the shuttle on the way to the airport. Rude shuttle driver on the way back. They knew I was returning as they had my ticket number. Should have gotten the car ready, bunch of guys sitting around. Instead I wait another half hour because its blocked in by other cars. Not impressed. Just use the economy garage. It's better. This is cheap, but you get what you pay for
I have used Memorial Parking many times and have been very happy with their service. I arrive at their lot and am taken to the airport by shuttle in a very reasonable amount of time. Upon return, I phone for a pickup and usually find that the shuttle is already on the way. They are very close to the airport and their prices are very reasonable, much lower than parking at the airport economy lot.
Good price. Terrible employees. When the shuttle driver brought us back to the lot after our trip, I could see a piece of the plastic undercarriage cover dangling from the bottom of my car. I managed to get it clipped up in a makeshift way. When I later went under my car to change my oil, it turns out that the entire front lip of my car and plastic undercarriage is scraped, cracked, or torn. The drivers clearly bottomed my car out HARD while going up or down a steep drive and just destroyed the underside of my car. The shuttle driver drives the van rough and recklessly and expect them to drive your car the same way. When I brought my car in for alignment, the tech asked if my car had fallen off a cliff because it was so bad. Will never ever consider using this place again. Sometimes you get what you pay for. At this place, I simply got more than I bargained for