I have used this service a few times now and have them booked again in February. The staff are friendly, The service is prompt and courteous. It is a great service for getting to the airport without having to ask a friend for a ride or pay for a taxi and cheaper than leaving your vehicle in the on site airport parking. Overall a great convenience and great service.
I left my car for 10 days in this facility, I received an good service, ths shuttle was great to airport, the only complaint I have is that they offered to customer who will print the receipt and fill out the review take it one day off. I gave the paper to the employee and told him about the promotion and he indicated that he did not know? I enclose a copy for the promotion and never honor what it promises.
Parking at this lot has always been a breeze, the lot is about 2.5 miles from the airport, there is alway's a shuttle sitting in the lot to take you to the airport. The driver's have always been courteous and helpful loading and unloading your luggage. I have been using this service for over a year now and wouldn't think of parking anywhere else.
I’ve used Memorial parking over the last year and I truly enjoy their service. MAP offers 24/7 monitored parking which gave me a sense of security when leaving my car overnight(s). Check in is easy and the drive from the parking lot to the airport is quick and safe.
Can’t really complain for the price, but the entire van smelt of marijuana and the driver didn’t say one word to us. We tried speaking to him a few times but literally ignored us. Driver sat on his phone at every red light. Also, all my car settings were changed radio, dashboard view.
Great service, people, attitude and great price. Convenient to airport and shuttle was just fine. Only thing I’d say to those who have just washed your vehicle, parking is not covered and the lots were not paved, meaning you park on gravel, rock and grass and there is dust. Hopefully they’ll pave them soon!
I didn't have high expectations because it was so much less expensive than any other option. Man, was I wrong! The drivers were super friendly and helpful! They unloaded my bags from my car to their shuttle and then loaded them back into my cart upon our return. We only had to wait about two minutes to be picked up when we returned. Definitely the way to go if you're flying TPA!
Getting in & out of the parking place was very easy & convenient. The associates were very kind, helpful & efficient. I really liked that there was plenty of parking spaces for self-park.
Affordable. Reliable. Quick. I travel a couple times a month and this parking service is my go to. Best prices in Tampa and always there when I have to leave my car for a trip. The shuttle service is a huge bonus. Definitely recommend!!!
Our experience was wonderful. Our driver was extremely courteous and helpful. I highly recommend Memorial Parking
This place was great! Making reservations was super easy, as soon as my family arrived they were ready for us and friendly. They were professional and wore masks. They drove us quickly to the airport and very helpful. Will definitely use their service again!
I have used Memorial parking for the last 4 years and have had great service. I feel secure leaving my var there and never hesitated to use them for each of my trips. Check in is easy and the drive to the airport is quick and drivers are helpful and safe on the road. Pick up process is easy as well. I just call and wait in the waiting area at the airport. Excellent service. Trusted people
Have Used Memorial Airport Parking on 4 occasions. The service has always been excellent. Shuttle has been timely and drivers / attendants are courteous. I use the Valet service and my car is always ready for me no matter what time. Will always use Memorial Airport Parking
Great or I should say best option for parking at TPA. My family flies 2-3 times a month, we ALWAYS park here!
Very conscientious workers. For my trip to the airport I was the only one in the van.
I will say off the bat, the customer service and the attitude of the employees is worthy of 5 stars. However, if you are in a hurry to get to and from the airport this is not the place for you. Luckily I got there roughly 20-30 minutes before I wanted to be at the airport and good thing because once I checked in, myself and two other cars waited about 20 minutes for the bus to arrive. Then upon my arrival I called as I was heading to the pick up area thinking I'd give myself time for them to come and they told me to call back when I was there. So I did, and another 20 minutes later they arrived. I know its crazy times, and I don't know if they were understaffed that day or what, but when you're done traveling you just want to be home and waiting outside in the Tampa summer heat for 20 minutes was less than ideal. Again, great customer service and great people, but I did a lot of waiting, so just be prepared!
This was very convenient to use. Reserve online at least 3 hours before your flight. Show up to the lot at least 2 hours before your flight. They take you from parking lot to the doorstep of the airport. Fantastic mask wearing, vehicle sanitizing, and social distancing to ensure the health and safety of their customers. This service is well worth the money and much less expensive that parking at the airport.
I arrived 7/17 did not wait long. Not many employees so the wait is not average but the pricing is great. Returned 7/19, arrived as expected and got back to car promptly. Have 2 more trips for the next two weekends and I will be utilizing their services.
If i could leave 0 i would. TWICE I’ve been left at the airport on my return flight and had to pay for an Uber to get back to my car. This second time, no one was there for me to get my car and i had to wait for the employee to finally show up. Never again.
The staff are friendly and efficient. Safe drivers every time i have left my vehicle there and transported me to the terminal and when I have returned, my vehicle is right there waiting for me in the same condition I left it in. I will use them every time I fly. Thank you guys. I appreciate you
Best rates! Awesome customer service. Won’t use any other airport parking. HIGHLY RECOMMEND. .
Please do not go here!! For your own safety, please pay the extra 2 dollars a day for other parking lots near the airport. The check in was fine, and although it was just a chain link fence around the lot- I didn’t worry too much. However, when I was picked up from the airport the driver smelled strongly of weed. When I asked him if he was high, he said yes. Memorial airport parking DOES NOT DRUG TEST THEIR EMPLOYEES. A DRIVER WAS HIGH. I’ve tried to take this up with the owner, but there hasn’t been a response. I wouldn’t recommend this place to anyone, especially if they have children.
This is the fourth time I am using Memorial parking. Very easy and convenient drop-off, the ability to prepay online and book online, and they have always had my car ready when I come back in to pick up. You will have to wait for a driver once you arrive, as I suggest calling once you have taken the train back to the pickup. I would continue to use the service as it is by far more economical than parking at the airport. I highly recommend them!
I’ve parked here several times and thought they were ok UNTIL they stole items from my car. I tried to call the manager several times to resolve the issue but manager is conveniently never available or in office. Also on several occasions my flight I usually take gets in around 10 pm and I would be sitting alone at the pick up station where I did not feel very safe for over 20 minutes when they said they were on the way and are only 5-7 minutes from the airport. Probably because they are going through your car for valuables before you return. Would NOT recommend.
Was able to get a reservation on the way to the parking online. Fast and easy. Great customer support especially for 4am in the morning when I arrived there. The transaction was fast and professional. Both shuttle rides to and from the airport we're very quick. Car was in good condition when I picked it up. No complaints here! Recommend!
I've used Memorial parking twice and have been satisfied. Their system is time efficient, appreciated when trying to catch a flight. I paid ahead online and parked, handed them the keys and got on the shuttle. Returning, I called when I got my bags and they were waiting when I got to the pick up point. Off the shuttle and my car was pulled up to the front ready to get in and go.
My husband and I park her several times a year. I am disabled, in a wheelchair and have a service dog.
This parking is excellent. They are very efficient. I was hesitant about leaving my keys with them while I was gone. After the first experience, more than a year ago, I have never had any concerns about the safety of my vehicle.
The shuttle is very efficient and quick to take to the airport and pick up from the airport. And every employee I have dealt with has always been extremely friendly and helpful.
I would recommend this location to anyone. I already have referred
Very good, less pricey alternative to airport parking. Would recommend the valet parking. Easy shuttle service to and from airport. No delays, quick and convenient. Will definitely use them again for flying out of Tampa.
Extremely affordable, friendly and fairly easy to use. The return trip was a bit exhausting. Elevators to trains to bus stops. It easily took an hour to get back to my car when it only took about 5 minutes to go from my car to the airport. Otherwise, they are excellent.
I have used Memorial Airport Parking at least a half a dozen times over the last year and have to say that this is the best airport parking deal going. Except for occasionally having to wait for the shuttle to pick me up at the airport (15-20 minutes), the customer service is excellent and you can't beat the prices. I have had no issue with the condition of my car upon return from my trip and plan to use Memorial Airport Parking services many times in the future. They also have a program that will give you credit after a certain number times you park with them. - Mike Z.
Saw the add when I was searching and booked online. Other than tips the price was exactly as quote... Pickup right by the luggage area. Follow the instructions to the letter to find them at the terminal. Very profession, car was waiting for me with the keys in the door. Will use them again!
This is the best solution for long term airport parking. Free shuttle to and from. Secure and all were very friendly. Affordable. Professional.
Will use again next time I need long term parking.
EXCELLENT PLACE......Secure Parking Lot with Free On-Demand Shuttle. You Keep Your Keys! Close Location to Airport. 24-Hour Security. Convenient Location. On Demand Shuttle Service. Easy Booking Online. Amenities: Free On-Demand Shuttle, Safe, Secure Parking, 24 Hour Customer Service.
Fantastic experience! Every staff member is professional, friendly and courteous. Check in is easy. The drive is smooth and quick. When I returned, the driver asked if I called ahead and then did so for me so my car would be ready for me. All that and I saved money parking here instead of the airport long term or economy lots. I will definitely use Memorial Parking again. I absolutely recommend them without hesitation.
Company runs the operation very smoothly. Quick shuttle service to airport when you arrive. Employees seem nice. They have vehicle ready for you when you come back without having to wait on it.
Prices and drop off were great. Pickup took longer than 75 minutes. Might consider paying a little more and not waiting an hour and a half to be picked up. Only 1 person driving answering the phone and returning cars. Extremely unorganized and inefficient pick-up system. I felt bad for the 1 guy but how hard could it be to calculate return date and # of passengers. Would never recommend to anyone.
The service Memorial Airport Parking was awesome. It was easy to find and drop off my car. After there was very little wait to get transported to the Airport. I ended up having to stay longer during my trip and they made it easy for me to leave my car longer and for the same per day discounted price as my original quote. When I came back into town, I called and they send a van to get me. I did not have to wait too long to get picked up.
I just booked another reservation and will continue to use them for my needs.
Staff is nice and friendly, assisted with all my bags. Well organized pick up and drop off. Over all excellent service and great price!
Not as great as others are writing. Long wait for the shuttle on the way to the airport. Rude shuttle driver on the way back. They knew I was returning as they had my ticket number. Should have gotten the car ready, bunch of guys sitting around. Instead I wait another half hour because its blocked in by other cars. Not impressed. Just use the economy garage. It's better. This is cheap, but you get what you pay for
I have used Memorial Parking many times and have been very happy with their service. I arrive at their lot and am taken to the airport by shuttle in a very reasonable amount of time. Upon return, I phone for a pickup and usually find that the shuttle is already on the way. They are very close to the airport and their prices are very reasonable, much lower than parking at the airport economy lot.
Good price. Terrible employees. When the shuttle driver brought us back to the lot after our trip, I could see a piece of the plastic undercarriage cover dangling from the bottom of my car. I managed to get it clipped up in a makeshift way. When I later went under my car to change my oil, it turns out that the entire front lip of my car and plastic undercarriage is scraped, cracked, or torn. The drivers clearly bottomed my car out HARD while going up or down a steep drive and just destroyed the underside of my car. The shuttle driver drives the van rough and recklessly and expect them to drive your car the same way. When I brought my car in for alignment, the tech asked if my car had fallen off a cliff because it was so bad. Will never ever consider using this place again. Sometimes you get what you pay for. At this place, I simply got more than I bargained for